What HD Tech does

HD Tech (legal entity H&D Technologies, LLC) is a privately held managed service provider founded in 1995 and headquartered in Seal Beach, California. The company delivers flat-rate managed IT and cybersecurity services primarily to SMB and mid-market businesses across Orange County and Los Angeles County, with disclosed capability to serve clients nationwide. The core platform combines 24/7 SOC and NOC monitoring, RMM tooling, endpoint detection and response, SIEM, IDS/IPS, immutable backup and recovery, and a US-based help desk with a reported sub-4-minute average response time. Service packaging is structured across tiered offerings (HQ Essentials, HQ Complete, SecurITy Lifeline, The Watch Tower) plus add-on modules for incident response and compliance documentation across HIPAA, CMMC, NIST 800-171, PCI DSS, SEC cybersecurity rules, FINRA, FTC Safeguards, ABA Model Rules, and CCPA.

The go-to-market blends enterprise field sales targeting defense contractors, healthcare, and financial services with inside sales and self-service tools (price calculator, free IT audit, AI-powered Cyber Lifeguard Rescue Scan) for SMB and mid-market customers. Demand generation runs through content marketing, an email newsletter (Cyber Surf Reports), SEO across 17+ SoCal cities, and the Tower Talks executive roundtable series. Core technology partnerships are held with Microsoft (M365, Azure, Copilot), Fortinet (firewall and IDS/IPS), and Dell (hardware), with ScreenConnect used for remote support. The revenue model is primarily subscription recurring revenue under flat-rate per-user-per-month contracts, supplemented by professional-services IT consulting engagements scoped under individual statements of work. No venture or private equity funding, acquisitions, or public-market activity is disclosed.

Name

HD Tech

Legal name

H&D Technologies, LLC

Website

https://hdtech.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

HD Tech is a Southern California managed service provider delivering flat-rate managed IT, 24/7 cybersecurity monitoring, and compliance support to SMB and mid-market businesses in regulated industries including defense, healthcare, accounting, and legal.

Ownership category

akta.pro rank

Headquarters

HQ city

Seal Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services Subscription: Flat-rate monthly subscription covering entire technology environment including SOC, NOC, daily backup checks, firewall monitoring, vendor management, patch management, and strategic planning. No surprise bills or long-term contracts required.
2. Cybersecurity Services: Additional cybersecurity services including vulnerability assessments, employee training, compliance management (HIPAA, NIST, PCI, CMMC), and 24/7 threat monitoring with human analysts.
3. Help Desk Support: US-based technical support with sub-4-minute response included in managed services packages. Remote fixes in 15-30 minutes.
4. Data Backup & Recovery: Ransomware-proof backup solutions with verification and integrity testing included in managed services.
5. IT Consulting & Professional Services: Technology consulting engagements including IT assessments, digital transformation planning, cloud migration strategy, and virtual CIO services may be scoped separately under individual statements of work.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

HD Tech provides managed IT and cybersecurity services to Southern California businesses on a flat-rate monthly subscription. Core deliverables include 24/7 SOC and NOC monitoring, US-based help desk with sub-4-minute response, ransomware-proof backup, vulnerability management, compliance support (HIPAA, NIST, PCI, CMMC, SEC, FINRA), and safe deployment of AI tools such as Microsoft Copilot with built-in security guardrails.

Product overview

HD Tech is a managed service provider (MSP) offering enterprise-grade managed IT and cybersecurity services as a unified platform with modular components. The core offering is flat-rate managed IT services combining 24/7 monitoring, help desk support, cybersecurity, and compliance management under one monthly subscription. The product portfolio is structured around three main service tiers (Managed IT Services, Co-Managed IT Services, Cybersecurity) supported by specialized add-on modules including Incident Response & Recovery, Data Backup & Recovery, and Compliance Solutions. Service packages include HQ Essentials (entry-level), HQ Complete (full-service), SecurITy Lifeline (cybersecurity-focused), and The Watch Tower (proactive monitoring). Additional offerings include the AI-powered Cyber Lifeguard Rescue Scan, free IT audit tool, price calculator, and the Tower Talks event program. The company differentiates through sub-4-minute response times, US-based technicians, no long-term contracts, and specialized AI deployment with security guardrails for Microsoft Copilot and other AI tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Core managed IT subscription providing 24/7 monitoring, patching, vendor management, strategic planning, SOC/NOC monitoring, daily backup checks, and firewall management under a flat-rate monthly pricing model for businesses in Orange County and Los Angeles County.
• Co-Managed IT Services Hybrid IT support model that supplements a client's existing internal IT team with HD Tech's monitoring, security, help desk, and specialized expertise on a flat-rate basis.
• Cybersecurity Services Comprehensive security services including vulnerability assessments, employee training, compliance management (HIPAA, NIST, PCI, CMMC), and 24/7 threat monitoring with human security operations center staff.
• Incident Response and Recovery Cybersecurity incident response and recovery services supported by detailed incident playbooks and rapid response capabilities for organizations experiencing active security events.
• Help Desk Support US-based technical support service with sub-4-minute average response time, providing remote fixes in 15-30 minutes during business hours with plain-English communication.
• Data Backup and Recovery Ransomware-proof backup solutions with immutable backups that cannot be modified once written, ensuring clean restore capability when ransomware or data loss events occur.
• Compliance Solutions Compliance documentation and support services for HIPAA, CMMC, NIST, PCI, SEC, FINRA, ABA, and CCPA requirements, providing audit-ready documentation and ongoing compliance posture management.
• IT Consulting and Professional Services Technology consulting engagements scoped under individual statements of work, including IT assessments, digital transformation planning, cloud migration strategy, and virtual CIO services.

Quantifiable outcome

• Sub-4 minute average response time with most issues resolved in 15-30 minutes remotely
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• FortinetcoreTechnology or IntegrationFortinet provides enterprise-grade firewall, intrusion detection and prevention systems (IDS/IPS), and network security technology integrated into HD Tech's cybersecurity offerings. Listed as a trusted technology partner for security infrastructure.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership enables M365 integration, Azure cloud services, Microsoft Copilot deployment with security guardrails, and Microsoft-based security solutions. HD Tech deploys Copilot and AI tools safely for client teams.
• DellcoreTechnology or IntegrationDell provides hardware including servers, workstations, and endpoint devices as part of HD Tech's managed IT infrastructure solutions.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ConnectWise: ConnectWise is a large incumbent IT services management platform (PSA, RMM, cybersecurity) serving the MSP ecosystem. Comparable as an incumbent enabling infrastructure for managed IT providers serving HD Tech's customer profile.
• Kaseya: Kaseya is a major incumbent provider of IT management and security software (RMM, PSA, security) used by thousands of MSPs globally including HD Tech's peer set. Not a direct competitor to HD Tech but the dominant platform enabling similar MSPs and a structural competitor for managed services delivery at scale.

Direct peers

• Dataprise: Dataprise is a US managed IT and cybersecurity services firm serving mid-market and enterprise clients with 24/7 SOC, help desk, and compliance support. Comparable regional-to-national MSP with similar vertical specialization and subscription-based managed services model.
• Ntiva: Ntiva is a mid-market managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US regions, with similar flat-rate subscription model and compliance-oriented services including HIPAA and CMMC support. Highly comparable in business model, customer profile, and managed IT+cybersecurity positioning.
• Corsica Technologies: Corsica Technologies provides managed IT and cybersecurity services to SMB and mid-market clients across the US, with emphasis on compliance (HIPAA, NIST, CMMC) and proactive security operations. Comparable vertical specialization and customer profile to HD Tech.
• Integris: Integris is a US managed IT services provider serving SMB and mid-market clients with flat-rate subscription pricing, cybersecurity, and compliance support. Closely comparable in flat-rate model, customer segment, and managed IT+cybersecurity offering.
• NetGain Technologies: NetGain is a managed IT services and cybersecurity firm with strong compliance expertise across healthcare and regulated industries, serving mid-market clients. Comparable in managed IT subscription model, regulated-vertical specialization, and cybersecurity-led positioning.
• Intelligent Technical Solutions: Intelligent Technical Solutions (ITS) is a managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US markets with flat-rate subscription pricing and compliance support. Directly comparable in business model, customer target, and service mix.
• CMIT Solutions: CMIT Solutions is a franchise-based managed IT services provider targeting SMBs with cybersecurity, help desk, and compliance services including HIPAA and CMMC. Comparable in flat-rate per-user managed IT model, regulatory compliance expertise, and SMB/mid-market customer focus.

Emerging players

• Blackpoint Cyber: Blackpoint Cyber is an emerging cybersecurity-focused MSP-enablement firm providing managed detection and response (MDR) and SOC services that are similar to HD Tech's Watch Tower and SecurITy Lifeline packages. Comparable in cybersecurity service architecture and mid-market target customer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

• Facebookfacebook.com/hdtechnologies

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HD Tech