CYBERESA

What CYBERESA does

CYBERESA, founded in 2002 and headquartered in Tunis, Tunisia, is a private e-tourism software company operating as a subsidiary of Groupe 3S GlobalNet. The company builds and licenses the CYBERESA.NET platform, a modular B2C and B2B booking and distribution system that handles hotel inventory, reservations, ticketing, invoicing, payment processing, and revenue management for hotels, travel agencies, and tour operators across North Africa and the Middle East. Its core distribution product is the CYBERESA HUB, a B2B marketplace that connects hotel suppliers with over 300 distributors (wholesalers, OTAs, travel agencies) via XML API, and which the company reports has grown from 250+ distributors in 2024.

The platform is composed of interchangeable modules including a B2C Internet Booking Engine, B2B Retail login/password portal, XML-OUT distribution module, PMS connectivity (Arabosoft, Hotix, Micros Fidelio/Opera), revenue management (Hotel Master Pricer), B2Bpay credit-card processing, ticketing (Amadeus GDS, BSP), contract management, and white-label website modules. CYBERESA extends its reach through certified integrations with global travel infrastructure: Amadeus GDS, Google Hotels Ads, TravelgateX, Juniper HUB, Orchestra, Hotelbeds, WebBeds, TBO.com, Expedia Partner Connect, DOTW, Roibos, TravelCompositor, and Emerging Travel Group (RateHawk, Ostrovok). Payment processing is enabled through Monétique Tunisie's iPay, Clic To Pay, Maroc Telecommerce, and Runpay.

The company monetizes through a mix of platform licensing (annual subscriptions), transaction and booking fees on the HUB, professional services for API/XML/PMS integration, and one-time fees for white-label website development. Commercial reach is concentrated in Tunisia, Morocco, and Algeria, with expansion into Côte d'Ivoire, Saudi Arabia, the UAE, Egypt, Jordan, and Libya. Sales are driven by direct enterprise account managers, partnerships with global travel marketplaces, and participation in major trade shows (ITB Berlin, WTM, FITUR, ATM Dubai, IFTM Top Resa). The company has 100+ clients since inception, operates regional offices in Tunis and Casablanca, and holds certifications from Microsoft, Amadeus, and Google.

Name

CYBERESA

Legal name

CYBERESA

Website

https://cyberesa.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

CYBERESA is a Tunisian e-tourism software company that provides B2B and B2C booking, distribution, and payment platforms to hotels, travel agencies, and tour operators across North Africa and the Middle East, operating a regional HUB marketplace connecting 300+ distributors with hotel suppliers.

Ownership category

akta.pro rank

Product category

Travel Technology / Hotel Distribution Software

NAICS

Travel Agencies (561510)

akta.pro primary industry

Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)

akta.pro secondary industries

Hotel & Accommodation Booking Platforms (THALAFAB), B2B OTA/White-Label Booking Platforms & Affiliate Networks (THAKAAAO)

Keywords

• E-tourism platform
• Hotel booking software
• Travel distribution network
• B2B booking engine
• XML API integration

Headquarters

HQ city

Tunis

HQ country

Tunisia

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform/SaaS Licensing: The company operates as a software platform provider for e-tourism solutions, licensing its CYBERESA.NET platform to hotels, travel agencies, and tour operators. The platform includes booking engines, distribution modules, and back-office functionality.
2. Transaction/Booking Fees: Revenue generated from bookings processed through the platform. The HUB facilitates B2B transactions between hotel suppliers and distributors, with the platform handling reservations and payment processing. In 2019, the HUB generated $16M+ revenue from 30,000 reservations.
3. API Integration & Development Services: Custom integration services for connecting with the CYBERESA platform, including XML API implementations, PMS connectivity, and marketplace integrations with international platforms (TravelgateX, Juniper, Orchestra).
4. White-Label Website Modules: Domain, graphic design, and corporate website development services provided to clients as part of their e-tourism solution deployment.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels3 records

Core offering

CYBERESA sells a modular e-tourism software platform (CYBERESA.NET) with B2C and B2B online booking engines, XML API distribution for OTAs and wholesalers, PMS connectivity, revenue management, and ticketing/contract management modules. The company also operates the CYBERESA HUB, a B2B marketplace connecting hotel suppliers with 300+ travel distributors across North Africa and the Middle East. Products are licensed to hotels, travel agencies, DMCs, and OTAs, with custom integration and white-label deployment services offered via a direct enterprise sales motion.

Product overview

CYBERESA offers a modular e-tourism platform centered on CYBERESA.NET, a B2C and B2B online booking platform with secure payment. The platform comprises core modules including Website Module, CRM Module, B2C Fidelity Module, Mid-Office Module, Ticketing Management Module, XML-in Amadeus GDS Module, and Contract Management Module. Distribution is handled through multiple channels: B2C for direct customers, B2B for professional affiliates, B2B2C for multi-language support including Arabic, and XML-in/XML-out for aggregator connections. CYBERESA HUB serves as the marketplace connecting hotel suppliers with over 300 distributors via XML API, integrating with international platforms including TravelgateX, Juniper HUB, Orchestra, and other OTAs.

Differentiator

Problem solved

Functional benefit

Products and services

• CYBERESA.NET Platform Unified B2C and B2B e-tourism platform with secure payment processing for online travel booking and distribution. Sold to hotels, travel agencies, DMCs, and tour operators; licensed as a modular SaaS solution with custom enterprise deployment.
• CYBERESA HUB B2B marketplace connecting hotel suppliers with 300+ travel distributors (wholesalers, OTAs, travel agencies) via XML API. Enables hotels to reach international booking channels through a single integration with integrations to TravelgateX, Juniper HUB, Orchestra, and other marketplaces.
• B2C IBE Module Online booking module for individual consumers (B2C) with multi-language UI (French, English, Arabic with RTL option), secure payment via iPay (Visa, Mastercard, CIB), and mobile-responsive design. White-labeled and deployed on hotel websites to enable direct bookings.
• B2B Retail Module Professional online booking module for travel agencies, affiliates, and corporate clients with login/password authentication and secure payment processing. Enables B2B distribution at negotiated rates.
• B2B XML-OUT Module XML-OUT distribution module for OTAs and online wholesalers enabling real-time hotel inventory access, availability updates, and booking confirmations via XML API.
• PMS Connectivity Module Property Management System integration module connecting CYBERESA with Arabosoft, Hotix, and Micros Fidelio/Opera PMS systems, enabling automatic reservation distribution from hotel property management systems to the platform.
• CYBERESA Hotel Master Pricer Revenue Management System enabling dynamic pricing, yield management, and rate optimization for hotel partners on the CYBERESA platform.
• Ticketing Management Module Air ticket management module with BSP integration, reporting, invoicing, payment tracking, and accounting/treasury export capabilities for travel agencies and tour operators.
• Contract Management Module Management module for hotel contracts, packages, transfers, thalassotherapy treatments, excursions, tours, and outgoing products within the CYBERESA platform.
• CYBERESA Website Module (White Label) White-label website module providing domain name, graphic charter, and corporate website development for travel businesses adopting the CYBERESA platform. Responsive design with 100% mobile platform compatibility.

Quantifiable outcome

• 30,000 reservations processed through CYBERESA HUB in 2019 with $16M+ revenue
• +2 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature10 records

Partnerships

19 partnerships are on record, tiered core, strategic and minor.

• Emerging Travel Group (RateHawk, Ostrovok)coreTechnology or Integration · 22 April 2026Emerging Travel Group has natively integrated CYBERESA APIs across its subsidiaries (RateHawk, Ostrovok). This strategic partnership positions CYBERESA as a core technology provider for hotel distribution in North Africa, enabling seamless access to expanded hotel inventory for the group's international platforms.
• TTS and Intuitive UKstrategicTechnology or Integration · 25 February 2026CYBERESA provides technical assistance for integrating TTS API solutions with Intuitive UK's iVector platform for the UK market. CYBERESA ensures connectivity, performance, and flow optimization for this strategic expansion.
• TravelCompositorstrategicChannel Partner/ Reseller/ Distributor · 16 January 2026Partnership enables Carthage Travel and Events to join TravelCompositor's global platform for travel content aggregation and hotel services distribution worldwide, leveraging CYBERESA's API solutions.
• Juniper HUBcoreTechnology or Integration · 2 May 2024CYBERESA API successfully integrated into Juniper HUB, providing clients visibility on an internationally recognized marketplace and access to hundreds of potential clients and partners worldwide.
• TravelgateXcoreTechnology or Integration · 21 October 2019CYBERESA achieved certification on TravelgateX marketplace, enabling all clients to integrate flight and hotel content through this international B2B travel marketplace platform.
• AmadeuscoreTechnology or IntegrationCYBERESA is an Amadeus Certified Client Application Provider with extended territories covering 21+ countries. The partnership enables GDS connectivity for flight content and distribution capabilities within the Amadeus ecosystem.
• OrchestracoreChannel Partner/ Reseller/ DistributorCYBERESA-connected platforms (Vacancia Travel, Traveltodo, Carthage Travel Events, Tunisian Travel Services) are certified on Orchestra, the leader in French travel distribution, enabling access to the French travel market.
• GooglecoreTechnology or IntegrationCYBERESA has Google Hotels Ads integration with Push API capability. CYBERESA was invited to the Google Lodging Partner Summit in Berlin, indicating strategic positioning within Google's travel ecosystem.
• MicrosoftstrategicTechnology or IntegrationCertified Microsoft Partner status. The partnership involves .NET development migration (from .NET 4.8 to .NET 8) and AI module development using .NET and Azure technologies.
• HotelbedscoreChannel Partner/ Reseller/ DistributorStrategic distribution partnership enabling Hotelbeds to access CYBERESA-connected hotel inventory in Tunisia and North Africa.
• WebBedscoreChannel Partner/ Reseller/ DistributorPartnership connects CYBERESA hotel suppliers with WebBeds' global distribution network for international booking volume.
• Beds4Travel (HOTUSA Group)strategicTechnology or IntegrationActivation of hotel connections at Beds4Travel, subsidiary of HOTUSA Group (Keytel, Restel, EuroStar hotels), enabling CYBERESA-connected hotels to reach European distribution channels.
• RoibosstrategicChannel Partner/ Reseller/ DistributorPartnership with Roibos marketplace, now in production, enabling international B2B travel distribution with VCC (Virtual Credit Card) payment capabilities.
• Qtech SoftwarestrategicTechnology or IntegrationIntegration with Qtech's platform, part of CYBERESA's strategy to connect with multiple international marketplaces.
• TBO.comstrategicChannel Partner/ Reseller/ DistributorPartnership with global travel distribution platform TBO.com for expanded international reach.
• DOTW (Down Options the World)minorChannel Partner/ Reseller/ DistributorPartnership with global travel B2B marketplace DOTW for expanded distribution reach.
• iTripminorChannel Partner/ Reseller/ DistributorDistribution partnership with online travel platform iTrip.
• Monétique Tunisie (iPay)coreTechnology or IntegrationPayment processing partnership with Monétique Tunisie for iPay SPS V2 payment kit, enabling secure online payments via Visa, Mastercard, and CIB cards.
• Clic To PaystrategicTechnology or IntegrationAdditional payment processing partner for Tunisian market payment solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TBO.com: Global travel distribution platform enabling travel buyers to access hotel and flight inventory worldwide. CYBERESA has a strategic distribution partnership with TBO.com for expanded international reach.
• Qtech Software: Travel technology platform providing connectivity between hotels and OTAs/distributors. CYBERESA has a strategic technology integration partnership with Qtech.
• RateHawk (Emerging Travel Group): B2B travel booking platform for travel professionals, part of Emerging Travel Group. CYBERESA became a core technology partner in April 2026 with native API integration across RateHawk and Ostrovok.
• Orchestra: Travel distribution platform focused on French-speaking markets. CYBERESA-connected platforms are certified on Orchestra, enabling French-market distribution for North African hotels.
• Juniper Travel Technology (HUB): B2B travel technology provider connecting travel sellers with hotel and tourism content. CYBERESA integrated its API into Juniper HUB in 2024 for international hotel distribution.
• TravelgateX: Global B2B travel marketplace connecting hotel suppliers with distributors via XML/API — directly comparable to CYBERESA HUB. CYBERESA is a certified TravelgateX partner.
• DOTW (Designated On Travel World): Global B2B travel marketplace aggregating hotel content for distribution. CYBERESA lists DOTW as a distribution partner for expanded market reach.

Broad incumbents

• Hotelbeds: Global bedbank and B2B travel distribution platform serving travel sellers worldwide. CYBERESA has a distribution partnership enabling Hotelbeds to access its Tunisian and North African hotel inventory.
• WebBeds: Global B2B accommodation distribution platform operating across multiple regional brands. CYBERESA has an active distribution partnership connecting its hotel suppliers to WebBeds' global network.

Emerging players

• Roibos: International B2B travel marketplace with virtual credit card payment capabilities. CYBERESA partnered with Roibos in 2023 for production deployment, enabling cross-border B2B travel distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cyberesa
• Facebookfacebook.com/cyberesanet
• LinkedInlinkedin.com/company/cyberesa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CYBERESA