Callvoip

What Callvoip does

Callvoip is a privately held Dutch cloud-based VoIP telephony provider headquartered in Groningen, Netherlands, founded in 2014 and serving Dutch businesses from self-employed professionals through enterprises with 100+ users. The company's core product is a hosted cloud telephone system (telefooncentrale) that delivers business telephony without on-premises PBX hardware, complemented by bundled internet services (fiber, DSL, cable via Ziggo, 5G managed solutions, and data SIMs), plug-and-play IP phone and router hardware, and a webshop for equipment resale. The platform includes standard call management features (auto-attendant, queues, time conditions, voicemail-to-email, call recording, fax, ring groups), a free Qaller mobile app for iOS and Android, browser-based Webcalls, and Vast-Mobiel (VAMOS) fixed-mobile convergence using a Callvoip SIM card. A signature differentiator is interoperability with more than 200 CRM packages and Microsoft Teams/Office 365, enabling caller ID display, one-click dialing, and call logging inside customer workflows. The company also offers an AI Notulist feature (launched 2024) that automatically generates text summaries of recorded phone conversations.

Callvoip monetizes primarily through recurring monthly subscriptions for hosted VoIP seats (scaled from 1 to 100+ users), with secondary revenue from hardware sales, internet and managed connectivity services, regional/national/international phone number provisioning, and professional installation services. The go-to-market is sales-led and direct, combining website-driven self-service inquiry (cost calculators, demo booking, quote forms), inside sales via a published phone number (050-820 00 00), and a partner/reseller channel. The company explicitly markets no long-term contracts as a customer-friendly policy, positioning on competitive pricing, ease of use, and direct human support without phone-tree friction.

Operationally, Callvoip runs with 11-50 employees, holds no disclosed external funding or parent company, and operates exclusively in the Netherlands (Europe region). The company reports 12+ years of VoIP experience, a 95% customer recommendation rate, and a horizontal segmentation approach spanning self-employed, MKB (SMB/mid-market), enterprise trunk, and industry-vertical branches. Strategic emphasis in recent years has been on CRM/Teams ecosystem depth, mobile and browser-based calling modalities, AI-augmented call summarization, and 5G/managed connectivity for underserved rural and backup scenarios.

Name

Callvoip

Legal name

Callvoip

Website

https://callvoiptelefonie.nl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Callvoip is a Dutch cloud-based VoIP telephony provider in Groningen, Netherlands, offering hosted phone systems for self-employed professionals, SMBs, and enterprises (1 to 100+ users). The platform integrates with 200+ CRMs and Microsoft Teams, bundles internet and hardware, and adds AI call-summarization, mobile, and browser-based calling.

Ownership category

akta.pro rank

Product category

Hosted Business Telephony (VoIP)

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Voice Calling (VoIP) Apps (BPAMACAC)

Keywords

• Hosted VoIP telephony
• Business phone systems
• Cloud telephony
• SIP trunking
• CRM telephony integration

Headquarters

HQ city

Groningen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Hosted VoIP Subscription: Monthly recurring subscription for cloud-based telephone services including standard features like automatic attendant, call forwarding, voicemail, queues, and more. Pricing scales based on number of users (1 to 100+ users).
2. Hardware Sales: Sale of IP phones, headsets, routers, access points, and other telecommunications equipment. Equipment is sold plug-and-play ready.
3. Internet Services: Provides business internet through fiber, DSL, cable, and 5G solutions including managed solutions and data SIMs.
4. Phone Number Services: Provides regional, national, international, and 0800/0900 phone numbers with associated monthly fees.
5. Professional Services: Installation services, free advice, and setup assistance for equipment and telephone systems.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Callvoip sells a cloud-based hosted VoIP telephone system (telefooncentrale) for Dutch businesses, scaling from 1 to 100+ users without long-term contracts. The core platform is complemented by business internet (fiber, DSL, cable, 5G), hardware (IP phones, headsets, routers), and an AI-powered call summarization feature (AI Notulist), with native integrations to 200+ CRM packages and Microsoft Teams.

Product overview

Callvoip offers a unified hosted VoIP phone system platform with a modular architecture. The core product is the Hosted VoIP cloud phone system, which provides business telephony for 1 to 100+ users. This core platform integrates with over 200 CRM packages, Microsoft Teams, and offers various add-on modules including: AI Notulist (AI-powered call summarization), Qaller (mobile app), Vast-Mobiel (fixed-mobile integration), Callvoip Internet (fiber/DSL), Kabelinternet (cable), 5G solutions, Data-SIM, Click-to-Dial, Videobellen, Faxbox, Webcalls, VoIP Trunk, and various call management features (Belgroep, Wachtrij, Keuzemenu, Meldteksten, etc.). The company also provides equipment through its Webshop. All services are delivered from the cloud with no long-term contracts required.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted VoIP Cloud-based business telephone system (telefooncentrale) for 1 to 100+ users, providing hosted VoIP with unlimited scalability, auto-attendant, call queues, voicemail-to-email, time conditions, call recording, faxbox, and no long-term contracts. Sold as a monthly subscription to Dutch businesses of all sizes.
• AI Notulist AI-powered feature that processes audio from recorded phone conversations and automatically produces text summaries, reducing manual note-taking for business users of the Hosted VoIP platform.
• Qaller Mobile App

Quantifiable outcome

• 95% customer recommendation rate
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Microsoft (Office 365/Microsoft Teams)coreTechnology or IntegrationMicrosoft integration partnership enabling Callvoip telephony to work with Microsoft Teams and Office 365 productivity suite. Allows customers to have smart integration with Outlook contacts, Teams meetings, and unified communications capabilities.
• CRM Platform Partners (200+ integrations)coreTechnology or IntegrationCallvoip integrates with over 200 CRM packages, enabling caller ID display, customer card opening, one-click dialing, and call logging across various CRM systems.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Voys: Dutch hosted VoIP and business telephony provider serving SMBs in the Netherlands with comparable hosted PBX features, similar pricing philosophy, and an overlapping self-employed/SMB target market.
• Enreach: European UCaaS provider headquartered in the Netherlands offering cloud telephony, collaboration, and contact center solutions; directly overlaps with Callvoip's hosted VoIP and SMB/mid-market focus.
• Belfabriek: Dutch business telephony provider offering hosted VoIP, phone numbers, and PBX functionality to SMBs in the Netherlands; competes in the same local market with a similar product portfolio.
• VoIPgrid: Netherlands-based hosted VoIP provider targeting SMBs with cloud PBX, mobile integration, and CRM connectivity — a close regional direct competitor to Callvoip.
• 3CX: Global provider of hosted and self-hosted PBX software with CRM integrations, mobile apps, and web-based calling; competes with Callvoip's feature set including Webcalls and Qaller-style softphone capabilities.

Broad incumbents

• 8x8: Global cloud communications platform combining UCaaS and CCaaS; offers hosted VoIP features comparable to Callvoip but operates at much greater scale and broader geographic reach.
• RingCentral: Global UCaaS leader offering cloud PBX, contact center, and team messaging at scale; competes in the broader hosted telephony category where Callvoip operates, with overlapping SMB and mid-market offerings.
• Vonage: Global cloud communications provider (now part of Ericsson) offering UCaaS and APIs; offers hosted VoIP functionality directly comparable to Callvoip, especially for SMB and mid-market customers.
• Microsoft Teams Phone: Microsoft's bundled telephony service inside Microsoft Teams represents both a competitor and partner (Callvoip integrates with Teams); it commoditizes basic cloud PBX for Microsoft-centric customers.

Regional players

• NFON: Germany-based cloud PBX and UCaaS provider serving European SMBs and partners with a comparable hosted telephony proposition; serves as a regional comp for Callvoip's model outside the Dutch market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/callvoip
• Facebookfacebook.com/callvoiptelefonie
• LinkedInlinkedin.com/company/callvoip-telefonie

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Callvoip