Reditus
Reditus is a Kazakhstan-based IT systems integrator founded in 2011 that operates the proprietary Chat2Desk omnichannel messenger platform and LazyDoc AI medical-documentation product, while reselling and implementing partner solutions (Yandex Cloud, Dell EMC, Celonis, Chatme.ai, Modus BI, L2U InKnowledge) for enterprise customers in Kazakhstan.
- Company typePrivate
- Founded2011
- HeadquartersAlmaty, Kazakhstan
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Reditus does
Reditus is a Kazakhstan-based information systems operator founded in March 2011 and organized as ТОО "Reditus" (a Kazakh limited liability partnership, BIN 110340013450) headquartered in Almaty. The company designs, implements, and supports enterprise business solutions, with an integrated portfolio that spans its proprietary Chat2Desk omnichannel messenger aggregator (registered with Роспатент, Certificate No. 2019663468) and a suite of AI-enabled products including LazyDoc (medical documentation AI), a Chat Bot Builder, and an Online Dashboard for contact center analytics. Alongside its own platform, Reditus resells and implements a complementary partner stack covering Yandex Cloud, Sber Developer, Dell EMC, Celonis, ЦРТ (Speech Technology Center), Chatme.ai, L2U InKnowledge, Modus BI, and Argus — making the firm effectively a one-stop integrator for cloud, communications, analytics, knowledge management, and AI in the Kazakh market.
Underlying technology is heterogeneous by design: LazyDoc uses an ensemble of fine-tuned neural networks (ChatGPT, YandexGPT2, GigaChat, Llama2, Mistral) to convert physician dictation into structured medical records; Chatme.ai provides NLU and dialog management in Russian and Kazakh; Speech Analytics Lab applies LVCSR plus data-mining clustering over Russian and Kazakh telephone audio; Modus ETL handles ingestion at 50 million rows/hour; and L2U InKnowledge provides a no-code knowledge platform with five search modes and integrations to JIRA, Kaiten, Yandex.Tracker, ERP/PLM, CRM, and IVR systems. The Chat2Desk layer integrates natively with WhatsApp Business API, Instagram, Viber, Telegram, Facebook Messenger, VKontakte, SMS, Live Chat, and Yandex.Dialogs, and exposes a REST API with webhook triggers plus payment-link generation for Sberbank and Yandex.Money.
Reditus generates revenue through a mix of SaaS subscriptions, partner solution distribution/reseller margins, professional services (commercial proposal development, system design, implementation, lifecycle support), and API/integration fees. GTM is hybrid: a self-serve/product-led motion for Chat2Desk (5-day free trial, freemium widget, personal-manager-assisted onboarding) combined with enterprise field sales using quote-based pricing for complex solutions (LazyDoc, Modus BI, L2U InKnowledge), supported by direct sales, a service desk, and the channel partner network. Customer concentration cannot be assessed — no named end-customer logos are disclosed, no revenue mix is provided, and the firm serves a hybrid base spanning contact centers, healthcare providers, manufacturing, retail/FMCG, and e-commerce. No funding rounds, external investors, M&A, or leadership changes are documented; the company appears to be founder/owner-operated with 10+ years of continuous operation.
Reditus firmographics
Firmographics- Name
- Reditus
- Legal name
- Товарищество с ограниченной ответственностью «Reditus»
- Website
- https://reditus.biz
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Reditus is a Kazakhstan-based IT systems integrator founded in 2011 that operates the proprietary Chat2Desk omnichannel messenger platform and LazyDoc AI medical-documentation product, while reselling and implementing partner solutions (Yandex Cloud, Dell EMC, Celonis, Chatme.ai, Modus BI, L2U InKnowledge) for enterprise customers in Kazakhstan.
- Ownership category
- akta.pro rank
Reditus industry classification
Industry- Product category
- Omnichannel Customer Communications Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where Reditus is headquartered
LocationHeadquarters
- HQ city
- Almaty
- HQ country
- Kazakhstan
- HQ region
- Asia
Offices2 records
Markets served
Reditus business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software as a Service (SaaS) Subscriptions: Reditus provides access to online services including Chat2Desk messenger aggregation, LazyDoc medical documentation, Modus BI analytics, and other solutions. Customers pay for access to the online services under service agreements.
- Partner Solutions Distribution: As authorized partners of Yandex Cloud, Sber Developer, Chatme.ai, Celonis, ЦРТ, Dell EMC, L2U, and Argus, Reditus distributes and implements third-party enterprise solutions in Kazakhstan.
- Implementation and Consulting Services: Services include commercial proposal development per customer requirements, system design, implementation, and ongoing support of information systems throughout their lifecycle.
- API and Integration Services: Integration services for connecting Chat2Desk and other platforms with customer enterprise systems via API.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Chat2Desk - Freemium with trial period |
| Subscription | Monthly | LazyDoc - Quote-based enterprise pricing |
| Transaction based/ take rate | Pay-as-you-go | WhatsApp Business API - HSM template based pricing |
| Freemium | Monthly | Instagram API - Free trial with paid integration |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
Reditus product offering
Product offeringCore offering
Reditus develops and operates the Chat2Desk omnichannel messenger aggregation platform for enterprise customer communications across WhatsApp, Instagram, Viber, Telegram, Facebook Messenger, SMS, Live Chat, and Yandex.Dialogs, and also distributes and implements a portfolio of partner solutions including Modus BI, L2U InKnowledge, Chatme.ai, Speech Analytics Lab, Yandex Cloud, and the proprietary LazyDoc AI medical documentation assistant. The company provides full-lifecycle services from solution design and software development through implementation and post-deployment support to enterprise and mid-market customers in Kazakhstan.
Product overview
Reditus is an IT services company operating as an information systems operator for business, focused on designing and implementing business solutions, software development, and supporting information systems throughout their lifecycle. The product portfolio is structured around a core Chat2Desk omnichannel messenger aggregation platform (supporting WhatsApp, Instagram, Viber, Telegram, Facebook Messenger, SMS, Live Chat, and Yandex.Dialogs), supplemented by a suite of add-on modules including the Chat Bot Builder, Онлайн-Дашборд (Online Dashboard), WhatsApp Business API, and Instagram API. Beyond its own platform, Reditus resells and implements a complementary set of partner products: Chatme.ai (conversational AI/virtual assistants), Speech Analytics Lab (voice analytics with LVCSR), L2U InKnowledge (no-code knowledge management platform), Modus BI (business intelligence with ETL and inventory optimization), Yandex Cloud (cloud infrastructure), and LazyDoc (AI medical documentation generator). The portfolio is positioned as an integrated ecosystem covering customer communications, AI-powered automation, analytics, knowledge management, and cloud services for enterprises primarily in Kazakhstan.
Differentiator
Problem solved
Functional benefit
Brands
- Chat2Desk: Cloud messenger aggregator service for business - omnichannel platform for communicating with clients via chatbots in Instagram, WhatsApp, Viber, Telegram, Facebook Messenger, SMS & Live Chat, Yandex.Dialogs.
- LazyDoc
- Modus BI
- L2U InKnowledge
- Chatme.ai
- Speech Analytics
- Онлайн-Дашборд
- Конструктор чат-ботов
Products and services
- Chat2Desk
Quantifiable outcome
- 2-3 minutes documentation time per patient record (vs significantly higher without LazyDoc)
- +11 more outcomes
Companies that use Reditus
Customer profileSegments8 records
Ideal customer profiles4 records
Reditus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
AI capability19 records
Feature6 records
Reditus partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and major.
- Yandex CloudcoreReditus is an authorized partner of Yandex Cloud in Kazakhstan, distributing cloud infrastructure services including computing power, machine learning tools, data storage, and development tools for businesses.
- Chat2Desk (ООО ИТ Проспект)coreExclusive representative for Chat2Desk messenger aggregator sales and support in Republic of Kazakhstan. Chat2Desk is an omnichannel platform for customer communication via Instagram, WhatsApp, Viber, Telegram, Facebook Messenger, SMS, and Yandex Dialogs. Software registered with Роспатент № 2019663468.
- Sber DevelopermajorAuthorized partner status with Sber Developer platform offering products including virtual assistants, machine learning, speech recognition and synthesis, computer vision, and cloud computing technologies.
- Chatme.ai (ООО ЧАТМИ АИ)majorAuthorized partner for Chatme.ai conversational AI platform providing intelligent dialog systems for business automation with Russian and Kazakh language support. Platform includes NLU engine, dialog design, and deployment options.
- CelonismajorAuthorized partner for Celonis Execution Management System and Process Mining technology. International company with headquarters in Munich and New York offering operational business activity management.
- Центр Речевых Технологий (ЦРТ)majorAuthorized dealer for ЦРТ (Speech Technology Center) - world leader in high-quality audio/video recording, processing, analysis, speech synthesis and recognition systems.
- Dell EMCmajorAuthorized partner for Dell EMC - world leader in intelligent data storage systems, software, network integration, and professional services for information storage and management.
- L2U InKnowledgemajorAuthorized partner for L2U InKnowledge - Russian knowledge management platform constructor enabling no-code configuration for various business tasks including information portals, customer support, service desk, and employee onboarding.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Reditus competitors and assessment
Company assessmentBroad incumbents
- Verint: Verint is a customer engagement analytics and contact-center intelligence incumbent with speech analytics and workforce optimization — directly comparable to Reditus's Speech Analytics Lab (LVCSR) and Online Dashboard analytics products.
- Sinch: Sinch is a global CPaaS and conversational AI cloud provider offering messaging, voice, and email APIs at scale — a broad incumbent with overlapping omnichannel and contact-center capabilities to Reditus's portfolio.
- Infobip: Infobip is a leading global CPaaS incumbent offering omnichannel messaging, contact-center, and conversational AI solutions at enterprise scale — overlaps directly with Reditus's Chat2Desk and Chatme.ai offerings across multiple channels.
- Genesys: Genesys is a global contact-center-as-a-service and customer experience platform incumbent — overlaps with Reditus's Chat2Desk messenger aggregation, Online Dashboard, and Speech Analytics contact-center offerings.
Direct peers
- Wati: Wati is a WhatsApp Business API-led customer communication and automation platform — directly comparable to Reditus's WhatsApp Business API integration and Chat2Desk omnichannel chatbot workflows.
- Haptik: Haptik is an enterprise conversational AI platform with virtual assistants, NLU, and omnichannel CX automation — directly comparable to Reditus's Chatme.ai platform and conversational AI capabilities.
- Yellow.ai: Yellow.ai is a conversational AI platform for enterprise customer experience with virtual agents and omnichannel automation — directly comparable to Reditus's Chatme.ai conversational AI and Chat Bot Builder products.
- Gupshup: Gupshup is a global conversational messaging and CPaaS platform offering omnichannel customer communication across WhatsApp, Instagram, SMS, and voice — directly comparable to Reditus's Chat2Desk messenger aggregator and chatbot builder offerings.
Regional players
- ELMA: ELMA is a Russia/CIS-headquartered low-code business process management and CRM platform — comparable to Reditus's enterprise system integration and BI/KMS offerings within the same regional CIS market context.
- Bitrix24: Bitrix24 is a CIS-rooted business collaboration and CRM platform with built-in communications, contact-center, and task management — comparable to Reditus's integrated CRM/comms/automation stack and serving overlapping Russian/CIS markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Reditus social profiles
Digital presenceReditus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reditus leadership team
Management profileNumber of profiles
Reditus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reditus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reditus
What does Reditus do?
Reditus develops and operates the Chat2Desk omnichannel messenger aggregation platform for enterprise customer communications across WhatsApp, Instagram, Viber, Telegram, Facebook Messenger, SMS, Live Chat, and Yandex.Dialogs, and also distributes and implements a portfolio of partner solutions including Modus BI, L2U InKnowledge, Chatme.ai, Speech Analytics Lab, Yandex Cloud, and the proprietary LazyDoc AI medical documentation assistant. The company provides full-lifecycle services from solution design and software development through implementation and post-deployment support to enterprise and mid-market customers in Kazakhstan.
Is Reditus a public or private company?
Reditus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reditus founded?
Reditus was founded in 2011. It employs 11 to 50 people.
Where is Reditus based?
Reditus is headquartered in Almaty, Kazakhstan, in the Asia region.
How does Reditus make money?
Four revenue lines are on record. Software as a Service (SaaS) Subscriptions are the primary driver. The others are partner Solutions Distribution, implementation and Consulting Services and API and Integration Services.
Who are Reditus's main competitors?
Broad incumbents on record are Verint, Sinch, Infobip and Genesys. Direct peers are Wati, Haptik, Yellow.ai and Gupshup. Regional players are ELMA and Bitrix24.
Does Reditus have an API?
Yes. Chat2Desk provides an API for integration with external systems. The platform offers a REST API for integrating the messenger aggregator with existing business systems (CRM, ERP, etc.). API key-based authorization is used for connecting a contact center to the Online Dashboard service. Additional integration capabilities include webhook-based triggers for chatbot automation events and automatic link generation for payments via Sberbank and Yandex.Money.
What industry is Reditus in?
Reditus's product category is Omnichannel Customer Communications Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of BPAFAKAJ, Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat). Its NAICS code is 54151 and its SIC code is 7373.