Independent Restoration Services

What Independent Restoration Services does

Independent Restoration Services (IRS) is a privately held, US-based emergency restoration and reconstruction services company founded in 2014 and headquartered in the Nashville, Tennessee area. The company delivers 24/7 mitigation, remediation, and full rebuild services across 30+ locally-operated locations spanning the Southeast, Midwest, Southwest, Mountain West, and West. Its core service lines are water damage restoration, fire and smoke damage restoration, mold remediation (IICRC S520-compliant), biohazard cleanup (OSHA-compliant crime scene, trauma, hoarding, and infectious disease decontamination), and storm damage restoration, supported by roofing, contents cleaning with pack-out, damage repair and reconstruction, and a customer financing product. Technical differentiation rests on IICRC-certified technicians, industrial-grade drying and monitoring equipment, thermal imaging for moisture mapping, HEPA air scrubbing, negative-pressure containment, ozone/hydroxyl odor treatment, and ATP surface testing for biohazard verification.

The business is a professional services, project-based operator: revenue is generated per job, priced on transparent on-site scope-based quotes with no recurring contract base. Go-to-market combines direct-to-consumer emergency response (24/7 phone hotline, website quote forms, local SEO) with enterprise relationships — primarily direct billing coordination and policyholder referrals from 20+ named insurance carriers (State Farm, Allstate, Liberty Mutual, Nationwide, Progressive, Farmers, Geico, AAA, USAA, MetLife, The Hartford, American Family and others). Customer segments are residential homeowners and commercial properties as primary end users, with insurance carriers acting as referral partners rather than direct buyers. The company scales its footprint through a Market Partner Program that onboards independent owner-operators to run local branches under the IRS brand, systems, and insurance network.

No revenue, headcount, or capital structure details are publicly disclosed. No software product, public API, or AI/ML capability is described; the technology stack is physical equipment and certified field processes rather than digital platforms. Ownership is private with no identified institutional investors or parent company.

Name

Independent Restoration Services

Legal name

Independent Restoration Services

Website

https://irs-247.com

Company type

Private

Founded year

2014

Operating status

Operating

Short description

Independent Restoration Services is a privately held, US-based emergency restoration and reconstruction company operating 30+ locally-staffed locations nationwide, providing 24/7 water, fire, mold, biohazard, and storm damage services plus full rebuild and roofing for residential and commercial customers with direct insurance carrier billing.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (56291), Remediation Services (562910), Repair and Maintenance (811)

SIC

Services-Facilities Support Management Services (8744), Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAPAOAL

Insurance Claims Estimation, Documentation & Managed Repair

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAA

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAI

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAF

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYBPABANAL

Post-Incident Recovery, Damage Assessment & Restoration Coordination

Business & Public Services/Facilities Management & Building Services/Emergency Preparedness and Response Services

SECONDARYBPALALAI

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination)

Business & Public Services/Waste Management & Remediation Services/Asbestos, Lead & Mold Abatement Services

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Storm damage recovery
• Biohazard cleanup

Headquarters

HQ country

United States

HQ region

North America

Offices31 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Emergency Restoration Services: One-time service fees for water damage, fire damage, mold remediation, biohazard cleanup, and storm damage restoration. Services billed per job based on scope of work, with transparent itemized estimates provided on-site. Revenue is project-based, not recurring.
2. Roofing Services: Roof repair and replacement services offered as part of storm damage restoration and general roofing needs
3. Rebuild and Reconstruction Services: Full-service reconstruction from framing to finish, getting properties back to pre-loss condition. Complete rebuild services including drywall, flooring, cabinetry, and finish work
4. Contents Cleaning and Pack-Out: Professional cleaning, drying, and restoration of personal belongings with detailed inventory for insurance documentation

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Independent Restoration Services provides 24/7 emergency property restoration services including water extraction and structural drying, fire and smoke damage restoration, mold remediation, biohazard cleanup, and storm damage recovery. The company delivers complete mitigation-to-rebuild services with direct insurance carrier billing, IICRC-certified technicians, and locally-staffed crews across 30+ U.S. locations.

Product overview

Independent Restoration Services offers a unified suite of disaster recovery and reconstruction services delivered through 30+ locally-operated locations across the United States. The core offering spans five primary service lines: Water Damage Restoration (extraction, drying, moisture mapping), Fire Damage Restoration (smoke/soot cleanup, structural repair, odor elimination), Mold Remediation (IICRC S520-compliant testing, containment, removal), Biohazard Cleanup (OSHA-compliant crime scene and trauma decontamination), and Storm Damage Restoration (emergency board-up through reconstruction). These are supported by Damage Repair & Reconstruction, Roofing Services, Contents Cleaning, and Financing services. The company operates as a services provider rather than a software platform, with each location staffed by IICRC-certified technicians offering 24/7 emergency response, direct insurance billing coordination, and full mitigation-to-rebuild capability under one roof.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 5.0 star average rating based on 250+ Google Reviews
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

20 partnerships are on record, tiered core and minor.

• AAA InsurancecoreStrategic or Co-development PartnerInsurance partner accepting all major insurance carriers. Works directly with insurance company to coordinate claims documentation and direct billing for policyholders requiring restoration services.
• State FarmcoreStrategic or Co-development PartnerMajor insurance carrier partner providing direct referrals of policyholders and coordinating claims processing for water, fire, mold, and storm damage restoration.
• AllstatecoreStrategic or Co-development PartnerInsurance partner accepting Allstate policies with direct billing and claims coordination capabilities.
• Liberty MutualcoreStrategic or Co-development PartnerInsurance partner accepting Liberty Mutual policies with claims coordination and direct billing for restoration services.
• NationwidecoreStrategic or Co-development PartnerInsurance partner accepting Nationwide policies with direct billing and insurance claims coordination.
• ProgressivecoreStrategic or Co-development PartnerInsurance partner accepting Progressive policies for restoration services with claims coordination.
• Farmers InsurancecoreStrategic or Co-development PartnerInsurance partner accepting Farmers Insurance policies with direct billing and claims coordination.
• GeicocoreStrategic or Co-development PartnerInsurance partner accepting Geico policies with claims coordination and direct billing for restoration services.
• American Family InsurancecoreStrategic or Co-development PartnerInsurance partner accepting American Family Insurance policies with claims coordination.
• The HartfordcoreStrategic or Co-development PartnerInsurance partner accepting The Hartford policies for restoration services with direct billing.
• MetLifecoreStrategic or Co-development PartnerInsurance partner accepting MetLife policies with claims coordination.
• USAAcoreStrategic or Co-development PartnerInsurance partner accepting USAA policies for military families with direct billing and claims coordination.
• Admiral InsuranceminorStrategic or Co-development PartnerInsurance partner accepting Admiral Insurance policies.
• EMC InsuranceminorStrategic or Co-development PartnerInsurance partner accepting EMC Insurance policies.
• Encompass InsuranceminorStrategic or Co-development PartnerInsurance partner accepting Encompass Insurance policies.
• Farm BureauminorStrategic or Co-development PartnerInsurance partner accepting Farm Bureau policies.
• Foremost InsuranceminorStrategic or Co-development PartnerInsurance partner accepting Foremost Insurance policies.
• Homeowners of AmericaminorStrategic or Co-development PartnerInsurance partner accepting Homeowners of America policies.
• LeMars InsuranceminorStrategic or Co-development PartnerInsurance partner accepting LeMars Insurance policies.
• Pekin InsuranceminorStrategic or Co-development PartnerInsurance partner accepting Pekin Insurance policies.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AdvantaClean: Franchise provider of mold removal, water damage restoration, and air duct cleaning. Comparable in IICRC-standard practices, franchise expansion approach, and residential customer focus.
• Paul Davis Restoration: Franchise restoration network providing emergency response, mitigation, and full reconstruction for residential and commercial customers. Directly comparable full-service restoration offering and insurance coordination capabilities.
• PuroClean: Franchise-based restoration and remediation company offering water, fire, mold, and biohazard services. Comparable franchise expansion model, IICRC-certified technician base, and insurance carrier partnerships.
• BELFOR Property Restoration: Global leader in property restoration and disaster recovery serving commercial and residential customers. Comparable end-to-end service offering (mitigation through rebuild), enterprise customer base, and 24/7 emergency response model.
• ServiceMaster Restore: National restoration brand offering water, fire, and mold remediation with direct insurance billing. Closely comparable service portfolio, insurance carrier integrations, and franchise-based distribution model.
• Steamatic: Restoration and cleaning franchise offering water, fire, and mold remediation with contents restoration. Comparable end-to-end service offering and franchise-based distribution.
• Rainbow International: Restoration franchise brand under Neighborly providing water, fire, and mold remediation. Directly comparable in service offering, franchise expansion model, and customer segments served.
• Restoration 1: National restoration franchise network providing water, fire, mold, and reconstruction services with 24/7 emergency response. Closely comparable service scope, insurance billing model, and franchise growth strategy.
• 911 Restoration: Franchise restoration network offering water, fire, mold, and biohazard cleanup with 24/7 emergency response. Closely comparable service mix and franchise-based national footprint strategy.
• ServPro: Largest franchise-based restoration network in North America offering water, fire, mold, and reconstruction services across thousands of territories. Directly comparable to IRS in service mix, franchise-style expansion model, and insurance carrier billing model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Restoration Services