PLEINE VIE SERVICES
Pleine Vie Services is a French non-profit association (loi 1901) founded in 2009, headquartered in Saint-André-les-Vergers, that provides home personal-care and autonomy services to 400+ elderly, disabled, and convalescent individuals across 13+ municipalities in the Troyes agglomeration via ~50 caregivers and administrative staff.
- Company typePrivate
- Founded2009
- HeadquartersSaint-André-les-Vergers, France
- Headcount11–50
- GTM typeB2C
- OfferingServices
What PLEINE VIE SERVICES does
Pleine Vie Services is a French non-profit association under loi 1901, founded in 2009 and headquartered in Saint-André-les-Vergers (Grand Est, Aube department), that delivers in-home personal care and autonomy support services across 13+ municipalities of the Troyes agglomeration. The organization serves 400+ beneficiaries — primarily elderly individuals with loss of autonomy, people with disabilities, convalescents post-hospitalization, families seeking respite, and children from age 3 — through a workforce of roughly 50 employees including Auxiliaires de Vie Sociale, Agents à Domicile, sector managers, and administrative staff under Director Mélanie Gouet.
The association's offering is organized around four core pillars — daily task assistance (cleaning, laundry, tidying), personal care (bathing, dressing, meal preparation), social accompaniment (shopping, medical appointments, leisure), and day/night guarding — plus complementary services such as IT assistance, pet care, light gardening, and recreational animations. Service delivery is fundamentally a labor-driven, relationship-intensive model executed at the client's domicile; technology is not publicly disclosed. Operations run 7 days a week from 7h to 21h with 24/24 emergency response for autonomy cases, billing on a per-hour unit basis (30-minute minimum) and a 45% surcharge for Sundays and public holidays. Revenue is generated from client service fees (eligible for a 50% tax credit under Article 199 sexdecies CGI) and from institutional funders — Conseil Départemental de l'Aube, CPAM, CARSAT Nord-Est, mutuelles, MDPH 10, retirement funds (MGEN, CNRACL, MSA, RSI, CMCAS, AGIRC-ARCO), and CCAS — coordinated through an extensive partner ecosystem that also includes SSIAD, HAD, RéGéma, MAIA du Grand Troyes, Centre Hospitalier de Troyes, private clinics, ARS Grand Est, and Anesm.
The association holds agrément qualité certification SAP 515 375 418 issued by the Préfecture de l'Aube, renewed for 15 years from 1 January 2015, and is authorized (not habilitated for social aid) by the Conseil Général de l'Aube. It is an operating, independent entity with no parent company, no subsidiaries, no funding rounds, and no disclosed revenue figure, structured under VAT-exemption Article 293 B CGI and accepting payment by cheque, CESU préfinancé, direct debit, bank transfer, and cash.
PLEINE VIE SERVICES firmographics
Firmographics- Name
- PLEINE VIE SERVICES
- Legal name
- Association Pleine Vie Services
- Website
- https://pleinevieservices.fr
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pleine Vie Services is a French non-profit association (loi 1901) founded in 2009, headquartered in Saint-André-les-Vergers, that provides home personal-care and autonomy services to 400+ elderly, disabled, and convalescent individuals across 13+ municipalities in the Troyes agglomeration via ~50 caregivers and administrative staff.
- Ownership category
- akta.pro rank
PLEINE VIE SERVICES industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)
- akta.pro secondary industries
- Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL), Senior/Accessibility Concierge & Companion Errands (HSACAIAO), In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Respite In-Home Care (Short-Term Relief) (HLADAGAH), Dementia & Alzheimer’s Respite Care (HSABAGAF)
Keywords
Where PLEINE VIE SERVICES is headquartered
LocationHeadquarters
- HQ city
- Saint-André-les-Vergers
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
PLEINE VIE SERVICES business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Home care service fees: Charges for in-home assistance services including daily household tasks, personal care, social accompaniment, and specialized care (day/night guarding, pet care, IT assistance, light gardening). Services operate 7 days a week between 7h–21h, with Sunday and public holiday rates increased by 45%. Billing is based on time (minimum 30 minutes per intervention), converted to hundredths of an hour. Tax deduction of 50% under Article 199 sexdecies of the French General Tax Code. Payments accepted via cheque, CESU préfinancé, direct debit, bank transfer, and cash.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard weekday service (Mon–Sat) |
| Unit Pricing | Pay-as-you-go | Sunday and public holiday service |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
PLEINE VIE SERVICES product offering
Product offeringCore offering
Pleine Vie Services provides in-home personal care and daily living assistance to elderly individuals, persons with disabilities, convalescents, and adults/children under judicial protection in the Troyes agglomeration. Services span housekeeping, personal hygiene, meal preparation, social accompaniment, day/night guarding, and complementary domestic tasks (IT help, pet care, light gardening, minor DIY), operating 7 days a week with availability for autonomy-related emergencies. Billing is hourly via service fees, with coordination of funding through CPAM, Conseil Départemental, mutuelles, and retirement funds.
Product overview
Pleine Vie Services is a non-profit association (loi 1901) providing comprehensive home care and autonomy services. The company offers a unified portfolio of services organized around four core pillars: daily task assistance (cleaning, laundry, tidying), personal care assistance (bathing, dressing, meals), social life accompaniment (shopping, medical visits, leisure), and guard services (day/night presence). Additional complementary services include IT assistance, pet care, and minor gardening. The company also offers recreational activities for beneficiaries. Services operate 7 days a week from 7h to 21h, with 24/7 availability for autonomy-related emergencies. The company primarily serves the elderly, persons with disabilities, those recovering from hospitalization, and families seeking respite care.
Differentiator
Problem solved
Functional benefit
Products and services
- Aide aux tâches quotidiennes (Daily Task Assistance) Household support services delivered at the client's home, including tidying rooms, dusting furniture, vacuuming and washing floors, cleaning equipment, and full laundry handling (washing, drying, ironing, putting away). Targets individuals in the Troyes agglomeration needing domestic help.
- Aide à la personne (Personal Care Assistance) Personal care assistance including help with getting up/going to bed, bathing (without medical prescription), dressing/undressing, and meal preparation and help. Provided at home for elderly, disabled, and convalescing individuals in the Troyes agglomeration.
- Accompagnement vie sociale et relationnelle (Social Life Accompaniment) Social accompaniment services including shopping assistance, accompaniment to medical and personal appointments (coiffeur, kinésithérapeute), help with leisure activities (games, museums, concerts, walks), and assistance with simple administrative procedures. Designed to reduce isolation for elderly and disabled beneficiaries.
- Gardes et présence (Day/Night Guards) Day and night supervision services for elderly or dependent persons, including daytime presence (punctual or scheduled), night presence, itinerant daytime guards, and on-call daytime dispatch. Supports continuity of presence at the beneficiary's home.
- Services complémentaires (Complementary Services) Complementary in-home services including IT assistance, pet care (walks, feeding, cleaning), light gardening, and minor DIY work. Available to beneficiaries in the Troyes agglomeration.
- Activités Récréatives (Recreational Activities) Group or individual recreational activities including manual activities, memory workshops, themed discussions, and outings to museums and cinema. Conducted on Tuesday afternoons at association premises. Aimed at stimulating beneficiaries and reducing isolation.
Companies that use PLEINE VIE SERVICES
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
PLEINE VIE SERVICES technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PLEINE VIE SERVICES partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and minor.
- SSIAD (Services de Soins Infirmiers à Domicile)coreHome nursing care services partnership enabling coordinated care delivery for patients requiring both nursing and social/personal care at home.
- HAD (Hospitalisation à Domicile)coreHospital-at-home partnership for coordinating care of patients discharged from hospital but requiring continued medical supervision at home.
- SSIAD du Pôle Mémoire (Médou)coreSpecialized memory care network partnership providing support for individuals with cognitive disorders such as Alzheimer's disease.
- RéGéma (Réseau Gérontologique et Mémoire de l'Aube)coreGerontological and memory care network covering the Aube department, specializing in elderly care coordination and cognitive health.
- MAIA du Grand Troyes (Maisons pour l'Autonomie et l'Intégration des malades Alzheimer)coreAlzheimer's disease integration program — coordinated care access point for persons with Alzheimer's and their families across the Grand Troyes area.
- Centre Hospitalier de TroyescoreLocal hospital partnership for patient discharge coordination and transitional home care support.
- Médecins traitantscoreGeneral practitioners network for coordination of patient care plans and medical supervision at home.
- Cabinets d'infirmiers libérauxcoreIndependent nursing practice partnerships for delivery of nursing care at beneficiaries' homes.
- KinésithérapeutesminorPhysiotherapy partnerships for rehabilitation and mobility support services at home.
- Pédicures / PodologuesminorFoot care specialist partnerships for elderly and diabetic patient care.
- Prestataires de Santé (e.g., perfusions à domicile)minorHealthcare product and service providers for specialized home-based treatments such as infusion therapy.
- Cliniques privées (Troyes area)corePrivate clinic partnerships for patient referral and post-discharge home care coordination.
- Conseil Départemental de l'AubecorePrimary institutional partner providing APA (Aide Personnalisée d'Autonomie) funding and authorization for home care services for elderly residents of the Aube department.
- CPAM (Caisse Primaire d'Assurance Maladie)corePrimary health insurance fund providing coverage and funding authorization for home care services for eligible beneficiaries.
- CARSAT Nord-EstcoreRetirement insurance fund for the North-East region providing supplementary funding for home care of retirees.
- MDPH 10 (Maison Départementale des Personnes Handicapées de l'Aube)coreDepartmental house for disabled persons providing funding assessments and authorization for care services for people with disabilities.
- Mutuelles (Fidélia, RMA, Bien être assistance, AG2R)coreHealth insurance mutual funds providing supplementary coverage and funding for home care services for their members.
- Caisses de retraite (MGEN, CNRACL, MSA, RSI, CMCAS)coreRetirement fund networks providing supplementary funding and financial assistance for home care of retirees and their dependents.
- CCAS (Centres Communaux d'Action Sociale)minorLocal municipal social action centers providing supplementary financial assistance for home care services for residents, notably in Saint-André-les-Vergers.
- AGIRC-ARCOminorSupplementary retirement fund for executives and managers, providing funding assistance for home care services including CESU chéquiers for members over 75.
- DomiserveminorEmployer service voucher provider used by beneficiaries to pay for home care services via préfinancé CESU.
- ARS Grand Est (Agence Régionale de Santé)coreRegional health agency providing regulatory oversight and authorization for home care service operations in the Grand Est region.
- CNSA (Caisse Nationale de Solidarité pour l'Autonomie)coreNational solidarity fund for loss of autonomy, providing financing and policy support for home care and support services.
- Anesm (Agence nationale de l'évaluation et de la qualité des établissements et services médico-sociaux)minorNational agency for quality evaluation of medico-social establishments; reference framework for best practices in home care and respect for autonomy.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
PLEINE VIE SERVICES competitors and assessment
Company assessmentDirect peers
- Domidom: French home care services provider offering personal assistance, housekeeping, and accompaniment for seniors and disabled individuals across multiple agencies. Comparable service mix and elderly/disabled clientele; operates a for-profit agency network rather than an association.
- Petits-Fils: French franchise network specializing in in-home assistance for elderly people, including personal care, daily living help, and companionship. Highly comparable customer segment (loss of autonomy seniors) and core service portfolio, distributed via franchise model.
- O2 Care Services: Leading French franchised home services brand providing housekeeping, personal care, childcare, and senior assistance with national coverage. Comparable product/service mix (aide à la personne, ménage, garde) and customer base to Pleine Vie, but operating as a for-profit franchise network.
- France Présence: Network of local non-profit associations delivering in-home personal assistance and household services to elderly, disabled, and families in rural/semi-rural France. Closely comparable loi 1901 association model and single-region service footprint to Pleine Vie.
- Senior Compagnie: National French franchise focused on non-medical home care for seniors, offering assistance with daily activities, housekeeping, and life accompaniment. Directly competes in the same APA-funded personal assistance segment with comparable service breadth.
- Azaé (Apef & DomusVi Domicile): National French home care brand offering personal assistance, housekeeping, and accompaniment services for seniors and dependents. Directly comparable offerings (aide à la personne, entretien du domicile, accompagnement) with multi-agency geographic reach Pleine Vie lacks.
- Bien à la Maison (ONET): National French home care provider (part of ONET group) offering personal assistance, housekeeping, and accompaniment services for seniors and dependents. Comparable service portfolio and target clientele with broader geographic coverage and corporate backing.
- ADMR (Fédération Nationale): France's largest network of non-profit local home care associations, delivering personal assistance, household help, and family services nationwide. Directly comparable as a loi 1901 association model serving the same elderly/disabled clientele with similar services, but operating at national federation scale versus Pleine Vie's single-department footprint.
Emerging players
- Assadia: French home services company providing childcare, senior assistance, and household help with a tech-enabled matching platform. Comparable in delivering aide à la personne services, but differentiates with digital booking/management tools that Pleine Vie lacks.
Broad incumbents
- UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National federation representing French non-profit home care and home nursing providers, including associations delivering services very similar to Pleine Vie's portfolio. Functions as an industry umbrella and lobbying body rather than a direct operator, but its member associations are direct comparables.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
PLEINE VIE SERVICES social profiles
Digital presencePLEINE VIE SERVICES compliance and trust
Trust signalCompliance3 records
PLEINE VIE SERVICES financial estimates
Financial estimateRevenue estimate
Valuation estimate
PLEINE VIE SERVICES leadership team
Management profileNumber of profiles
Profiles7 records
PLEINE VIE SERVICES funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PLEINE VIE SERVICES M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PLEINE VIE SERVICES
What does PLEINE VIE SERVICES do?
Pleine Vie Services provides in-home personal care and daily living assistance to elderly individuals, persons with disabilities, convalescents, and adults/children under judicial protection in the Troyes agglomeration. Services span housekeeping, personal hygiene, meal preparation, social accompaniment, day/night guarding, and complementary domestic tasks (IT help, pet care, light gardening, minor DIY), operating 7 days a week with availability for autonomy-related emergencies. Billing is hourly via service fees, with coordination of funding through CPAM, Conseil Départemental, mutuelles, and retirement funds.
Is PLEINE VIE SERVICES a public or private company?
PLEINE VIE SERVICES is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was PLEINE VIE SERVICES founded?
PLEINE VIE SERVICES was founded in 2009. It employs 11 to 50 people.
Where is PLEINE VIE SERVICES based?
PLEINE VIE SERVICES is headquartered in Saint-André-les-Vergers, France, in the Europe region.
How does PLEINE VIE SERVICES make money?
One revenue line is on record: home care service fees.
Who are PLEINE VIE SERVICES's main competitors?
Direct peers on record are Domidom, Petits-Fils, O2 Care Services, France Présence, Senior Compagnie, Azaé (Apef & DomusVi Domicile), Bien à la Maison (ONET) and ADMR (Fédération Nationale). Assadia is listed as an emerging player. UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles) is listed as a broad incumbent.
Does PLEINE VIE SERVICES have an API?
No public API is recorded for PLEINE VIE SERVICES.
What industry is PLEINE VIE SERVICES in?
PLEINE VIE SERVICES's product category is Home Care Services. Its primary akta.pro industry code is HLADAGAA, Personal Care & ADL Assistance (bathing, dressing, toileting, mobility), with a secondary code of HSAEAAAL, Recurring Housekeeping for Seniors/In-Home Support. Its NAICS code is 624120 and its SIC code is 8082.