Samsung Authorized mobile Service Center

What Samsung Authorized mobile Service Center does

S. J. N. Electronics is a privately held, Samsung-authorized mobile phone service center headquartered in Coimbatore, Tamil Nadu, India. Founded in 2000, the business operates from a single 1,200 square foot premises on Avarampalayam Road in New Sidhapudur and employs 49 people. It provides hardware repair, software troubleshooting, warranty servicing, and accessories sales for Samsung mobile phones and tablets, serving primarily individual consumers along with corporate and international warranty clients. Marketing claims 25+ years of operational experience and the ability to repair nearly 100% of Samsung cell phone models available in the market, with a stated service completion time of approximately two hours.

The company's technical capability rests on its authorization relationship with Samsung — its engineers are trained at Samsung's regional training centre in Chennai and use Samsung R&D systems and software to handle the newest cell phone models. Its service portfolio spans screen replacement, speaker/microphone/camera/keypad repair, liquid damage recovery, network and SIM troubleshooting, software fault resolution, and data recovery. The business also processes insurance claims through tie-ups with Appsdaily and Sysca, and offers 1- and 2-year extended warranty programs beyond Samsung's standard coverage.

The business operates a direct-to-consumer model with a walk-in service center, phone helpline support, and a corporate service tier. Revenue is generated from one-time repair fees, warranty service commissions, accessories sales, and customized corporate service plans; pricing is not publicly disclosed. Distribution is regional (South India) with no multi-location footprint documented. Marketing is conducted through social media (Facebook, Twitter/X, Instagram, YouTube), the company website, and customer testimonials. There is no parent company, no institutional investor, and no funding history disclosed.

Name

Samsung Authorized mobile Service Center

Legal name

S. J. N. Electronics

Website

https://sjnelectronics.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

S. J. N. Electronics is a privately held Samsung-authorized mobile service center in Coimbatore, India, founded in 2000. It employs 49 staff providing hardware repair, software troubleshooting, warranty servicing, and accessories for Samsung phones and tablets to individual consumers and corporate clients.

Ownership category

akta.pro rank

Product category

Mobile Device Repair Services

NAICS

Personal and Household Goods Repair and Maintenance (8114), Other Personal and Household Goods Repair and Maintenance (811490), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Mobile Device Repair & Aftermarket Services (Repair, Parts, Insurance/Warranty) (CRACALAI)

akta.pro secondary industries

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA), Warranty, Protection Plans & Extended Service Contracts (CRACAJAH), Consumer Electronics & Mobile Device Protection Plans (FSAJALAH)

Keywords

• Mobile phone repair
• Samsung authorized service
• Smartphone warranty servicing
• Mobile accessories retail
• Corporate device repair

Headquarters

HQ city

Coimbatore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Mobile Repair Services: One-stop solution for repairs of Samsung mobile phones. Repair services include screen replacement, speaker repair, microphone repair, SIM card issues, network problems, software faults, camera problems, liquid damage, keypad/home button, and volume buttons.
2. Warranty Service: National and international warranty service for Samsung mobiles and tablets. Extended warranty programs for 1 or 2 years after standard warranty period.
3. Accessories Sales: Sale of Samsung mobile accessories including battery, headset, bluetooth, travelling adapter, and car adapter.
4. Corporate Services: Customized service plans for companies with cell phone repair needs, providing corporate services to businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

S. J. N. Electronics is an authorized Samsung Mobile Service Centre in Coimbatore providing one-stop repair and maintenance for Samsung mobile phones and tablets, including hardware repair (screen, speaker, microphone, camera, keypad/volume buttons, liquid damage), software troubleshooting, network and SIM card fixes, and data recovery. The center also handles national and international warranty claims, offers 1-2 year extended warranty programs, sells genuine Samsung accessories, and provides customized mobile repair service plans to corporate customers.

Product overview

S. J. N. Electronics operates as a Samsung Authorized Mobile Service Centre in Coimbatore, providing comprehensive repair and maintenance services for Samsung mobile phones and tablets under one roof. The core offering is the mobile phone repair services covering hardware issues (broken screens, speakers, microphones, cameras, liquid damage, buttons), software troubleshooting, network/signal problems, and data recovery. The centre is supported by add-on services including Samsung mobile accessories (batteries, headsets, adapters), national and international warranty servicing, extended warranty programs (1-2 years), and customized corporate service plans for businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Phone Repair Services Authorized Samsung mobile repair services covering hardware issues (broken screens, speakers, microphones, cameras, liquid damage, buttons and volume controls), software troubleshooting, network and signal problems, SIM card issues, and data recovery for Samsung mobile phones and tablets.
• Samsung Mobile Accessories Sale of genuine Samsung accessories including batteries, headsets, Bluetooth devices, travelling adapters, and car adapters at the service centre.
• National and International Warranty Servicing Warranty claim processing for Samsung mobile phones and tablets purchased in India or internationally, handled through the centre's Samsung Authorised status.
• Extended Warranty Program Extended warranty coverage for 1 or 2 years provided by Samsung after the standard warranty period expires, facilitated through the authorised service centre.
• Corporate Mobile Repair Services Customized service plans offered to companies requiring mobile phone repairs and servicing for their employees' Samsung devices.

Quantifiable outcome

• Service completed within 2 hours with reasonable service charge
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SamsungcoreStrategic or Co-development PartnerAuthorized Samsung Mobile Service Centre. Engineers trained by Samsung regional training centre in Chennai. Access to Samsung R&D systems and software for handling newest cell phone models. National and international warranty service provider for Samsung mobiles and tablets. Extended warranty programs provided by Samsung after warranty period.
• AppsdailyminorChannel Partner/ Reseller/ DistributorTie-up with Appsdaily for insurance claim processing, specifically for water damaged, lock, and broken sets.
• SyscaminorChannel Partner/ Reseller/ DistributorTie-up with Sysca for insurance claim processing, specifically for water damaged, lock, and broken sets.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• iSmash: UK-based walk-in smartphone and tablet repair chain. Directly comparable on the single-brand-expert walk-in service model (similar to Samsung Authorized positioning) and on the same product categories of screen, battery, and software repairs.
• Yaantra: Indian doorstep smartphone and tablet repair and refurbishment brand. Comparable as a multi-brand mobile repair operator serving both individual and corporate customers, with similar unit economics on hardware repair and accessory attach.
• Cellairis: Global mobile device repair and accessories retailer with mall-based and in-store kiosks. Comparable on the walk-in phone repair, accessories bundling, and same-day turnaround proposition that S. J. N. Electronics also markets.
• Cashify: India's largest organized mobile device resale and repair platform, operating doorstep pickup-repair and offline stores. Directly comparable to S. J. N. Electronics on the mobile phone repair and refurbishment activity, with a multi-brand and multi-city footprint that represents the scale benchmark.
• F1 Info Solutions & Services: India-based IT services and device repair company that operates authorized service partnerships with major OEMs including Samsung. Most directly comparable as another authorized Samsung service partner in India with multi-location capability.

Broad incumbents

• uBreakiFix: Largest US-based specialized mobile device and electronics repair chain. Comparable as a multi-brand repair franchise, but at much greater scale and with a different geographic footprint — represents the template for what a scaled authorized repair network could look like.
• OneAssist: India-based consumer device protection and on-demand repair service. Comparable as a player in the device warranty, protection plan, and repair fulfillment ecosystem in which S. J. N. Electronics is also active as a local fulfillment partner.
• Onsite (formerly Onsitego): India's leading device protection and repair subscription provider. Comparable on the extended warranty, accidental damage, and insurance claim processing activities that the centre offers through its Appsdaily/Sysca partnerships, but at a national subscription scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/samsungindia
• YouTubeyoutube.com/channel/UCpyBT4zdTpx1Wtmxfa4glmA
• Facebookfacebook.com/SamsungIndia
• Instagraminstagram.com/samsungindia
• LinkedInlinkedin.com/company/samsung-authorized-mobile-service-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samsung Authorized mobile Service Center