Redcat Pty Ltd
Redcat Pty Ltd is an Australian-headquartered hospitality technology vendor (founded 1992) that sells an integrated cloud hospitality IT platform — combining POS, online ordering, kiosks, loyalty, delivery integration, kitchen management and reporting — to multi-site QSR, fast casual, franchise, restaurant group and cafe group operators in Australia and the United Kingdom.
- Company typePrivate
- Founded1992
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Redcat Pty Ltd does
Redcat Pty Ltd is an Australia-headquartered hospitality technology company founded in 1992 that builds and sells an integrated hospitality IT platform to multi-site restaurant operators. The platform — branded as the Polygon suite and administered through Polygon Central — unifies electronic point of sale (ePOS), online ordering (web and mobile app), self-service kiosks, QR code table ordering, drive-thru, virtual brand management, catering, and POS-less ordering into a single cloud application. It is layered with delivery functionality (direct integrations with Uber Eats, DoorDash, Menulog and Deliveroo; white-label flat-fee delivery via DoorDash Drive and Uber Direct; and a delivery management toolkit comprising Delivery Optimiser, Control Console, Delivery Driver Manager and Geo Shapes), an omni-channel loyalty engine, branded mobile apps, customer-facing display, gift cards, kitchen display, order status screens, and dashboard reporting with BI integration. The architecture is cloud-native, hosted on AWS with auto-scaling to absorb demand surges.
The company sells enterprise-grade, quote-based subscriptions to multi-site QSR (Quick Service Restaurant), fast casual, franchise, restaurant group and cafe group operators in Australia and the United Kingdom, supported by 24/7 Australian and UK helpdesks and a founder-led direct sales motion. Named enterprise customers include Nando's, Boost Juice, Chatime (150+ stores, 1.17M loyalty members), Grill'd, Gong cha (deployed in 8 days), San Churro, Schnitz, Noodle Box, Pappa Rich, Walkers Doughnuts, Oakberry Acai, Pretzel Australia, Hogs Breath, Ben's Cookies, Thai Express, and Concept 8. Revenue is generated through platform/SaaS subscription fees and transaction/usage fees processed through the platform. The UK business is operated through a wholly-owned subsidiary, Redcat UK Limited (Companies House Reg No. 14339267), registered with the UK Information Commissioner's Office (ZB577057).
Redcat Pty Ltd firmographics
Firmographics- Name
- Redcat Pty Ltd
- Legal name
- Redcat Pty Limited
- Website
- https://redcatht.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Redcat Pty Ltd is an Australian-headquartered hospitality technology vendor (founded 1992) that sells an integrated cloud hospitality IT platform — combining POS, online ordering, kiosks, loyalty, delivery integration, kitchen management and reporting — to multi-site QSR, fast casual, franchise, restaurant group and cafe group operators in Australia and the United Kingdom.
- Ownership category
- akta.pro rank
Redcat Pty Ltd industry classification
Industry- Product category
- Restaurant / Hospitality Technology Software
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- Loyalty, Rewards & Retention Platforms (BPAFAFAH), Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)
Keywords
Where Redcat Pty Ltd is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Redcat Pty Ltd business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Platform/SaaS Subscription: Subscription-based hospitality IT platform providing POS, ordering, loyalty, delivery and management tools as an integrated SaaS solution.
- Transaction/Usage Fees: Platform processes transactions across POS, online ordering, mobile apps, kiosks, QR ordering, and delivery. May include per-transaction or volume-based fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform pricing - custom quote |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Redcat Pty Ltd product offering
Product offeringCore offering
Redcat develops and sells the Polygon hospitality technology platform — an integrated, multi-tenant software suite for multi-site QSR, fast casual, cafe and restaurant operators. The platform unifies point-of-sale (ePOS), online ordering, kiosk, QR-code table ordering, mobile apps, virtual brands, drive-thru, catering, kitchen management, delivery management, menu information management and an omni-channel loyalty engine, sold primarily as a SaaS subscription to enterprise hospitality groups in Australia and the UK.
Product overview
Redcat is an all-in-one Hospitality IT Platform designed for multi-site QSR and fast casual restaurants. The platform operates on a unified architecture called Polygon Central (the cloud-based admin console) that integrates ordering solutions (Online Ordering, Kiosk, QR Code Table Ordering, Drive Thru, Virtual Brands, Catering, POS-less Ordering), delivery solutions (Delivery Partner Integration with Uber Eats/DoorDash/Menulog/Deliveroo, Flat Fee Delivery via DoorDash Drive/Uber Direct, and delivery management tools including Delivery Optimiser, Control Console, Delivery Driver Manager, and Geo Shapes), loyalty & marketing (Loyalty Platform, Mobile Apps, Promo Player, Digital Media Boards, Gift Cards), operations & hardware (ePOS, Kitchen Management, Order Status Screen, Security & Hosting), and financial & reporting (Dashboard Reporting, BI Integration, Menu Information Management). All modules share data through the central platform, eliminating fractured tech stacks by pushing menu and pricing updates simultaneously across POS, kiosks, online ordering, and delivery apps.
Differentiator
Problem solved
Functional benefit
Brands
- Greencat: CSR (Corporate Social Responsibility) initiative of Redcat focused on environmental sustainability.
Products and services
- Polygon Central Centralised restaurant management hub that ties together ordering, payment, kitchen, loyalty, menu and delivery data for multi-site hospitality operators. Sold as the core platform subscription to enterprise customers such as Chatime.
- ePOS Electronic point-of-sale system for hospitality venues, handling front-of-house ordering and payment as part of the Polygon platform.
- Online Ordering Web-based ordering solution that lets hospitality operators take direct online orders outside third-party marketplaces, integrated with the Polygon platform.
- Kiosk Self-order kiosk offering for in-venue ordering, designed for QSR and fast-casual operators seeking to speed up service and reduce counter queues.
- QR Code - Table Ordering QR-code-driven table ordering solution that lets guests scan, order and pay from their seat, integrated with the Polygon platform.
- Virtual Brands Capability for hospitality operators to launch and operate delivery-only virtual brands using existing kitchen infrastructure and the Polygon platform.
- Drive Thru Drive-thru ordering solution integrated with the Polygon platform for QSR operators running drive-thru lanes.
- Catering Catering management module handling group orders, lead times and fulfilment workflows for hospitality operators.
- POS-less Ordering Lightweight, POS-less ordering capability for operators who need to take digital orders without deploying a full point-of-sale system.
- Delivery Partner Integration Integration layer connecting the Polygon platform with third-party delivery aggregators so orders flow into a single hub for kitchen and operations.
- Flat Fee Delivery Flat-fee delivery offering that reduces per-order delivery commission versus aggregator-based pricing, marketed as part of the Polygon delivery suite.
- Loyalty Platform Omni-channel loyalty engine that runs across digital and in-store channels, with documented redemption rates of 41% among participants at top accounts (including Chatime) and ongoing feature enhancements such as BOGOF, points-to-credit and digital stamp cards.
- Mobile Apps White-label mobile applications for hospitality brands to provide ordering, loyalty and engagement on iOS and Android.
- Kitchen Management Kitchen management module providing kitchen display, order routing and prep-time visibility across hospitality venues.
- Dashboard Reporting Reporting and analytics dashboards that give multi-site hospitality operators visibility into sales, loyalty, kitchen and delivery performance across locations.
- Menu Information Management (MIM) Centralised menu information management tool that lets operators maintain a single menu source of truth across ordering, kiosk, mobile and delivery channels.
- Redcat Delivery Optimiser (RDO) Delivery optimisation engine that dispatches and routes delivery orders to reduce cost and improve fulfilment time across delivery partners.
- Control Console Operations console that gives restaurants central visibility and control over delivery performance within the Polygon delivery suite.
- Delivery Driver Manager Driver management module that lets hospitality operators manage in-house or contracted drivers alongside third-party delivery.
- Geo Shapes Delivery Geo-shaped delivery zone management capability that lets operators define geographic delivery areas and pricing zones for each site.
Quantifiable outcome
- 40% of all transactions are linked to loyalty members
- +7 more outcomes
Companies that use Redcat Pty Ltd
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles2 records
Redcat Pty Ltd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability4 records
Feature11 records
Redcat Pty Ltd partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and supporting.
- Grill'dcoreEarly adopter of Redcat's Uber Eats integration. Grill'd rolling out automated delivery integration across Australia. Orders automatically captured at POS without manual entry.
- Uber EatscoreDirect POS integration sending Uber Eats orders automatically to point of sale and kitchen without manual entry. Menu updates sync automatically between Redcat and Uber Eats platform. Reduces staff time, order errors and reconciliation issues.
- DoorDashcoreDoorDash integration including DoorDash Drive white-label delivery option. Direct integration with POS sending orders automatically to kitchen. Menu synchronisation between platforms.
- MenulogcoreDirect integration with Menulog delivery platform. Orders flow automatically to POS and kitchen. Menu updates synchronised across platforms.
- DeliveroocoreDeliveroo integration enabling automated order capture directly into POS system. Eliminates manual order entry and reconciliation processes.
- XerosupportingAccounting software integration for financial data synchronisation between Redcat platform and Xero accounting system.
- StripesupportingPayment processing integration using Stripe payment gateway. Credit and debit card payment processing for online ordering and in-store transactions.
- AdyensupportingPayment processing integration using Adyen payment platform. Supports online and in-store payment processing.
- AWS (Amazon Web Services)supportingCloud infrastructure provider hosting Redcat platform. Auto-scaling architecture handles demand surges. Data hosted in Australian data centres.
- GooglecoreGoogle ordering integration enabling 'Order with Google' functionality. Menu and ordering integration through Google search and maps.
- BrazesupportingMarketing automation and CRM integration for customer engagement, push notifications, and personalised marketing campaigns.
- DeputysupportingWorkforce management integration for staff rostering, time tracking and labour management. Automated scheduling and payroll integration.
- TandasupportingWorkforce management system integration for employee scheduling, timesheets and HR processes.
- Seven RoomssupportingReservations and operations management integration for table reservations and guest experience management.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Redcat Pty Ltd competitors and assessment
Company assessmentDirect peers
- TouchBistro: iPad-first restaurant POS with integrated online ordering, reservations, loyalty and payment processing. Targets similar independent and multi-site operators with an all-in-one front-of-house platform.
- Toast: US-based restaurant POS and commerce platform offering integrated POS, online ordering, loyalty, delivery management and multi-site reporting. Direct competitor to Redcat with the same all-in-one enterprise hospitality-tech positioning, but operating at significantly larger scale.
- Deliverect: Belgian-born delivery integration platform connecting restaurant POS systems to Uber Eats, DoorDash, Deliveroo and other aggregators. Closely comparable on the delivery-aggregator integration and menu-sync layer that anchors Redcat's value proposition.
- SevenRooms: Restaurant CRM, loyalty, marketing and reservations platform used by multi-unit hospitality operators. Already integrated with Redcat and addresses overlapping loyalty and guest-engagement use cases.
- Lightspeed Restaurant: Publicly listed commerce platform with a dedicated Restaurant POS suite covering ordering, payments, loyalty and multi-location reporting. Closely comparable in product scope and target customer (multi-site QSR and fast casual).
- Olo: Publicly traded digital ordering and delivery platform for enterprise restaurant chains, with strong direct integrations to delivery aggregators and loyalty/personalisation capabilities. Highly comparable to Redcat's ordering, delivery and loyalty modules.
Regional players
- Mr Yum: Australian-born QR table ordering, menu and marketing platform for hospitality venues. Directly competes with Redcat's QR table ordering and digital menu modules in the Australian market.
- Tyro Payments: Australian bank and EFTPOS provider that also offers integrated POS and online ordering for hospitality operators. Comparable as an AU-based hospitality-tech provider but payments-led rather than platform-led.
Broad incumbents
- SpotOn: US hospitality and small-business commerce platform offering POS, online ordering, marketing and loyalty for restaurants. Overlaps with Redcat on ordering, loyalty and multi-location reporting, but operates across a much broader SMB portfolio.
- Square for Restaurants: Block-owned POS and payments platform with a restaurant-specific product covering ordering, loyalty, delivery and reporting. Competes in the same category but as part of a much broader commerce and payments portfolio rather than as a hospitality specialist.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Redcat Pty Ltd social profiles
Digital presenceRedcat Pty Ltd compliance and trust
Trust signalCompliance1 record
Redcat Pty Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Redcat Pty Ltd leadership team
Management profileNumber of profiles
Profiles2 records
Redcat Pty Ltd subsidiaries and ownership
Company hierarchySubsidiaries1 record
Redcat Pty Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Redcat Pty Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Redcat Pty Ltd
What does Redcat Pty Ltd do?
Redcat develops and sells the Polygon hospitality technology platform — an integrated, multi-tenant software suite for multi-site QSR, fast casual, cafe and restaurant operators. The platform unifies point-of-sale (ePOS), online ordering, kiosk, QR-code table ordering, mobile apps, virtual brands, drive-thru, catering, kitchen management, delivery management, menu information management and an omni-channel loyalty engine, sold primarily as a SaaS subscription to enterprise hospitality groups in Australia and the UK.
Is Redcat Pty Ltd a public or private company?
Redcat Pty Ltd is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Redcat Pty Ltd founded?
Redcat Pty Ltd was founded in 1992. It employs 101 to 250 people.
Where is Redcat Pty Ltd based?
Redcat Pty Ltd is headquartered in London, United Kingdom, in the Europe region.
How does Redcat Pty Ltd make money?
Two revenue lines are on record. Platform/SaaS Subscription is the primary driver. The others are transaction/Usage Fees.
Who are Redcat Pty Ltd's main competitors?
Direct peers on record are TouchBistro, Toast, Deliverect, SevenRooms, Lightspeed Restaurant and Olo. Regional players are Mr Yum and Tyro Payments. Broad incumbents are SpotOn and Square for Restaurants.
Does Redcat Pty Ltd have an API?
No public API is recorded for Redcat Pty Ltd.
What industry is Redcat Pty Ltd in?
Redcat Pty Ltd's product category is Restaurant / Hospitality Technology Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of BPAFAFAH, Loyalty, Rewards & Retention Platforms. Its SIC code is 7370.