Reunion

What Reunion does

Reunion is a Dallas-Fort Worth-based, founder-operated SaaS company that builds private-event management software for restaurants, bars, entertainment venues, and event spaces. Founded in 2025 by Chris Kostoulas and his wife — operators of the seven-figure At Fault hospitality venue — Reunion originated as an internal tool to fix scattered lead capture, manual follow-ups, and ad-hoc BEO (Banquet Event Order) workflows before being productized for other operators. The core platform unifies lead intake, AI-generated proposals, BEOs, e-signatures, Stripe Connect-based deposits, SMS and email in a unified inbox, kitchen prep sheets, staff and labor tracking, and pipeline reporting.

The technical stack sits on Postgres (via Supabase) with row-level security, SOC 2-compliant hosting, and integrates Stripe Connect for payments, Twilio for SMS/voice, Resend for email, OpenAI for AI features, plus Sentry for error monitoring and Upstash for rate limiting. Reunion has built native integrations with court-booking systems (CourtReserve, PodPlay) and POS systems (GoTab, Toast), positioning the product as additive to existing venue stacks rather than a replacement. The platform is delivered as a web application with no dedicated mobile app.

Reunion monetizes through monthly SaaS subscriptions (Essential at $99/month, Pro, and Enterprise tiers), a one-time $199 setup fee with migration support, and platform fees on payment processing (1.90% Starter, 1.15% Essential, 0.40% Pro/Enterprise), plus an optional managed-services add-on, Reunion Digital Growth, that runs lead generation (website, SEO, Google Ads) with revenue attributed back into the platform. Distribution is product-led via free tools (Proposal Builder, SEO Health Grader, Growth ROI Calculator), content marketing, comparison pages targeting Tripleseat and Perfect Venue migrations, team-building venue directories across Dallas, NYC, Tampa, and Boston, plus inbound sales demos.

Name

Reunion

Legal name

Reunion Technologies, LLC

Website

https://tryreunion.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Reunion is a cloud-based, founder-built SaaS platform that helps restaurants, bars, entertainment venues, and event spaces capture leads, build AI-generated proposals and BEOs, collect deposits via Stripe, and manage client communication from a unified inbox. The Dallas-Fort Worth company sells month-to-month subscriptions starting at $99/month and offers an integrated lead-generation add-on.

Ownership category

akta.pro rank

Product category

Event Management Software

NAICS

All Other Amusement and Recreation Industries (71399)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Virtual & Hybrid Event Platforms (Webinars, Virtual Venues, Event Hubs) (THAHAOAA)

akta.pro secondary industry

Event Analytics, Attribution & ROI Measurement (Dashboards, Engagement Scoring) (THAHAOAJ)

Keywords

• Private event management
• Restaurant event software
• BEO management
• Event proposal software
• Hospitality CRM

Headquarters

HQ city

Dallas-Fort Worth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Monthly subscription plans starting at $99/month with Essential, Pro, and Enterprise tiers. Month-to-month billing with no annual contract required. One-time $199 setup fee.
2. Payment Processing Platform Fees: Platform fees on payments collected through Stripe Connect. Standard fees: 1.90% for Starter, 1.15% for Essential, 0.40% for Pro and Enterprise. Stripe processing fees apply separately.
3. Reunion Digital Growth: Done-for-you lead generation service including website design/hosting, SEO and AI answer-engine visibility management, and Google Ads campaign management. Custom-priced per market. Every booked event attributed back to revenue in dashboard.
4. Usage-Based Features: SMS messaging and AI-generated messages subject to usage limits based on subscription plan. Overage requires plan upgrade or additional credits.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Reunion is an all-in-one private event management SaaS platform that lets restaurants, bars, entertainment venues, and event spaces capture leads from web forms, email, and SMS into a unified pipeline; generate AI-powered proposals, BEOs, and follow-ups; collect e-signatures and deposits through Stripe Connect; and track pipeline value and conversion in a management dashboard. An optional add-on called Reunion Digital Growth provides done-for-you lead generation via website, SEO, and Google Ads, with every booked event attributed back to revenue.

Product overview

Reunion is a private event management platform for restaurants, bars, entertainment venues, and event spaces. The core Reunion platform provides lead capture, AI-powered proposal generation, BEO building, e-signatures, payment processing via Stripe Connect, and automated follow-ups. An optional add-on module called Reunion Digital Growth offers done-for-you lead generation including website hosting, SEO management, and Google Ads. Several free standalone tools complement the platform: a Free Proposal Builder for creating event proposals, a Free Search & AI Health Grader for SEO analysis, and a Growth ROI Calculator for estimating lead gen revenue. The platform also operates a Venue Directory covering Dallas, NYC, Tampa, and Boston. Reunion is built by At Fault Hospitality and integrates with Stripe, Twilio, Resend, OpenAI, GoTab, PodPlay, CourtReserve, and Toast POS.

Differentiator

Problem solved

Functional benefit

Brands

• Reunion Digital Growth: An optional done-for-you lead generation service that builds venue websites, manages SEO and AI answer-engine visibility, and runs Google Ads campaigns, with every booked event attributed back to the Reunion dashboard.
• Houndstooth AI

Products and services

• Reunion (Core Platform) All-in-one private event management SaaS platform for restaurants, bars, entertainment venues, and event spaces that captures leads from forms, email, and SMS into a unified pipeline; generates AI-powered proposals, BEOs, and follow-ups; collects e-signatures and deposits through Stripe Connect; and provides pipeline, ownership, close rate, and forecast reporting for management.
• Reunion Digital Growth Optional done-for-you lead generation service built on top of the Reunion platform that designs and hosts venue websites, manages SEO and AI answer-engine visibility, and runs Google Ads campaigns with every booked event attributed back to revenue in the dashboard. Custom-priced per market.
• Free Proposal Builder Standalone free tool that lets users fill in venue and event details, add line items, set tax rate and service fee, and download a professional private event proposal as PDF without requiring an account.
• Free Search & AI Health Grader Free tool that scores a venue website out of 100 on the signals Google and AI answer engines use to find and cite it, returning actionable improvements without requiring signup.
• Growth ROI Calculator Interactive calculator that uses sliders for venue type, average revenue per event, monthly ad budget, and close rate to project how many private events Reunion's Google Ads lead generation can drive and what that is worth in year-one revenue, ROAS, and lead volume.
• Venue Directory (Team Building) Team building venue directory covering Dallas, New York City, Tampa, and Boston with 150+ listed venues, enabling venue discovery and inquiry submission for group bookings, with inquiries feeding into the Reunion platform.

Quantifiable outcome

• Most venues fully set up in under an hour
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability4 records

Feature12 records

Partnerships

Twelve partnerships are on record, tiered core, supporting and infrastructure.

• StripecoreTechnology or IntegrationStripe Connect powers payment processing for deposits and balances. Clients pay via credit card, ACH, or Apple Pay. Reunion charges platform fees (1.90% Starter, 1.15% Essential, 0.40% Pro/Enterprise) in addition to Stripe's processing fees. Platform fee deducted before funds settle to connected Stripe account.
• TwiliocoreTechnology or IntegrationTwilio facilitates SMS messaging and voice calls through the Reunion platform. Messages transmitted through Twilio with content stored in Reunion database. Delivery status and timestamps tracked. Phone numbers stored for communication enablement.
• CourtReservecoreTechnology or IntegrationNative integration with CourtReserve for entertainment venues. Private-event teams can check court availability, coordinate holds, and keep event details connected while CourtReserve continues handling day-to-day court booking.
• PodPlaycoreTechnology or IntegrationNative integration with PodPlay for entertainment venues. Supports court availability checks and event holds where integration is connected. Reunion adds private-event sales layer around PodPlay's booking system.
• GoTabsupportingTechnology or IntegrationGoTab accepted as alternative payment provider alongside Stripe. Useful for venues using GoTab for POS that want unified payment processing for events.
• Toast POSsupportingTechnology or IntegrationToast POS integration for restaurants using Toast for point-of-sale. Fits into the stack venues already run on.
• OpenAIcoreTechnology or IntegrationOpenAI API powers AI proposal generation and automated follow-ups. Uses real event context (date, guest count, menu interest) so messages don't feel templated. OpenAI's API does not use customer data to train models.
• SupabaseinfrastructureTechnology or IntegrationDatabase and authentication infrastructure. Built on Postgres with row-level security.
• ResendinfrastructureTechnology or IntegrationEmail delivery for outbound communications. Replies route back to Reunion inbox.
• SentryinfrastructureTechnology or IntegrationError monitoring for platform reliability and incident detection.
• UpstashinfrastructureTechnology or IntegrationRate limiting for API and platform protection.
• Fishbowl MarketingsupportingTechnology or IntegrationMarketing integration available for venues using Fishbowl for restaurant marketing analytics.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Social Tables: Social Tables (now part of Cvent) provides event diagramming, room layout, and venue management tools used by hotels, universities, and event venues. It overlaps with Reunion in supporting venue operators running private and group events, though from a layouts-first angle.
• Perfect Venue: Perfect Venue is a cloud-based event management platform for restaurants and venues handling private events, lead tracking, proposals, and contracts. Reunion runs dedicated migration and switch content against Perfect Venue, indicating direct head-to-head competition for the same operator buyer.
• Tripleseat: Tripleseat is the most direct competitor: a SaaS platform for private event management at restaurants, hotels, and unique venues. Reunion explicitly targets Tripleseat customers with migration campaigns and comparison content, and the two compete head-to-head on proposals, BEOs, leads, and payments.
• CaterTrax: CaterTrax is a catering and off-premise event management platform for restaurants, with online ordering, lead capture, and BEO workflows. It serves the same restaurant private-events buyer as Reunion, particularly for catering-led programs.
• Planning Pod: Planning Pod is an event management platform serving venues, planners, and hospitality groups with bookings, proposals, payments, and floorplans. It overlaps with Reunion's core venue workflows and addresses the same private-event buyer at restaurants, event spaces, and entertainment facilities.

Emerging players

• SevenRooms: SevenRooms is a restaurant CRM and marketing platform with private dining and event booking modules. It serves the same restaurant operator buyer as Reunion, with overlap on guest data, event inquiries, and direct bookings, though its broader focus is guest relationship management.

Broad incumbents

• Cvent: Cvent is a large enterprise MICE platform covering venue sourcing, event management, and attendee engagement. It owns Social Tables and competes with Reunion at the venue-software layer while serving a much broader corporate and association buyer base.
• Bizzabo: Bizzabo is an event experience platform for B2B conferences and large corporate events. It addresses the broader MICE market that includes private venue events but skews enterprise and association rather than SMB hospitality.
• Eventbrite: Eventbrite is a public consumer-facing ticketing and event platform with broad reach across ticketed events. While it does not specialize in private venue events, it overlaps in the events space and could expand down into operator-facing software over time.

Others

• OpenTable: OpenTable is a leading restaurant reservation platform owned by Booking Holdings, with private dining and event features for restaurants. It is adjacent rather than directly competitive: Reunion focuses on private-event sales workflows while OpenTable focuses on dining reservations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reunion