aicx.
aicx. is a Munich-based AI agent company that sells the HEART platform and consulting services to German Mittelstand and DAX enterprises, embedding AI agents into Microsoft Teams, Email and WhatsApp with full DSGVO compliance and German-hosted infrastructure.
- Company typePrivate
- Founded2024
- HeadquartersMunich, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What aicx. does
aicx. GmbH is a Munich-based enterprise AI agent company founded in early 2024 by Tyrel Gidinski (CEO), David Rizek (Managing Director) and Maurice Berninger (COO). Its core product is HEART (Hyper Engine for Agents, Resources and Tools), a proprietary AI agent platform that combines large language models from OpenAI, Google and Anthropic with enterprise-grade integrations, retrieval-augmented generation on a proprietary vector database, encrypted user memory, and multi-agent orchestration. The platform is distinguished by native embedding into Microsoft Teams, Email and WhatsApp (via Meta's business interface) and compliance posture certified to DSGVO, SOC2 Type 2 and ISO 27001 with infrastructure hosted at Hetzner in Nürnberg, Germany, or directly in customer cloud environments including air-gapped deployments.
The company serves two primary customer segments: the German Mittelstand (mid-market) and large DAX-listed enterprises, with additional reach into regulated industries (chemicals, financial services, public administration). Pricing is structured in three tiers — Test (free 7-day trial), Premium at EUR 12 per user per month (50-user minimum) and Enterprise (flexible, 200-user minimum with 12-month contracts). Revenue is supplemented by a structured consulting framework — KICKSTART, DISCOVERY, SCOPING and ACADEMY — billed as fixed project fees or hourly/daily rates. Distribution combines enterprise field sales, inside sales for mid-market and self-serve product-led growth via the website, supported by marketing across SEO, Google Ads, LinkedIn, Mailchimp newsletters, association memberships (KI-Bundesverband, BVMW) and the Microsoft Partner Network.
As of May 2025 the company reports seven-figure annual revenue, 15 active enterprise customers, approximately 70,000 platform users and over 1 million monthly AI agent interactions, while remaining profitable and self-financed without external venture capital. Customer outcomes disclosed in case studies include 9× ROI within six months for AI sales automation, 18–28× ROI for a knowledge platform, 65% faster internal inquiry processing, and proposals generated in 30 minutes versus 48 hours. In July 2026 aicx. announced a strategic partnership with Ubitec GmbH (Linz/Munich), in which Ubitec acquired a stake, combining their sovereign AI platform with aicx.'s enterprise agents to address the broader DACH region and Nordics, including on-premise and air-gapped deployments.
aicx. firmographics
Firmographics- Name
- aicx.
- Legal name
- aicx. GmbH
- Website
- https://aicx.de
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- aicx. is a Munich-based AI agent company that sells the HEART platform and consulting services to German Mittelstand and DAX enterprises, embedding AI agents into Microsoft Teams, Email and WhatsApp with full DSGVO compliance and German-hosted infrastructure.
- Ownership category
- akta.pro rank
aicx. industry classification
Industry- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
- akta.pro secondary industries
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH), AI/ML Engineering & Model Development Services (BPAEAHAF)
Keywords
Where aicx. is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
aicx. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- AI Agent Software Subscription: SaaS subscription revenue from the HEART platform, charged per user per month. Three tiers: Test (free), Premium (€12/user/month with 50 users minimum), and Enterprise (flexible pricing from 200 users). Revenue is recurring with monthly or annual billing. The company reports seven-figure annual revenue.
- AI Consulting Services: Professional consulting services including KICKSTART (understanding AI), DISCOVERY (strategy planning), SCOPING (technical implementation), and ACADEMY (go-live training). Billed by time (hourly/daily rates) or as fixed project fees. Additional charges for travel time (50% of hourly rate), travel expenses, and incidentals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Test version - free 7-day trial |
| Subscription | Monthly | Premium - €12 per user per month |
| Subscription | Multi-year contract | Enterprise - flexible pricing from 200 users |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels11 records
aicx. product offering
Product offeringCore offering
aicx. develops and sells the HEART AI agent platform (Hyper Engine for Agents, Resources and Tools), delivering proactive AI agents such as Oskar natively integrated into Microsoft Teams, Email, and WhatsApp for German enterprise customers. The company combines this SaaS software with structured AI consulting services (KICKSTART, DISCOVERY, SCOPING, ACADEMY) to drive employee AI adoption. The platform supports multi-LLM orchestration, RAG-based knowledge management, autonomous workflows across 1,000+ enterprise systems, and is 100% DSGVO, SOC2, and ISO 27001 compliant with German-hosted infrastructure.
Product overview
aicx. offers an enterprise-ready AI agent platform (HEART) combined with consulting services. The core HEART engine powers named AI agents like Oskar, providing proactive communication in Microsoft Teams, Email, and WhatsApp. The product portfolio includes consulting services (KICKSTART, DISCOVERY, SCOPING, ACADEMY) and customization options (Firmen GPT). Three pricing tiers: Test (free), Premium (€12/user/month), and Enterprise (flexible). The platform integrates with major ERP, CRM, and productivity tools while maintaining GDPR compliance with German-hosted infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- HEART (Hyper Engine for Agents, Resources and Tools): The central AI agent engine platform powering all aicx AI agents, combining the best AI models, agent skills, and security standards.
Quantifiable outcome
- 3× faster lead qualification (from 15 min to 5 min per lead)
- +10 more outcomes
Companies that use aicx.
Customer profileNamed customers6 records
Segments4 records
aicx. technology and API
TechnologyAPI detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability13 records
Feature10 records
aicx. partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship, core and major.
- Ubitec GmbHflagshipUbitec GmbH (Linz/Munich) and aicx. GmbH combined their strengths to create one of the most powerful sovereign AI platforms in the German-speaking region. Ubitec brings its sovereign, model-agnostic AI portal and chat/voice bot solutions (including KIPITZ reference installation in German federal government), while aicx. contributes the HEART platform with enterprise agents natively integrated into Microsoft Teams, Email, and messengers. Together they cover the full value chain of modern AI - from secure sovereign platform to immediately usable AI agents in daily work.
- KI-Bundesverband (German AI Association)coreaicx. is a member of the KI-Bundesverband (German AI Association), using the association's logo on its website to signal industry credibility and commitment to German AI standards.
- BVMW Bundesverband (German SME Association)coreaicx. is a member of BVMW Bundesverband (the major German SME association), leveraging this membership for industry visibility and credibility within the Mittelstand target segment.
- MicrosoftcoreCertified Microsoft partner with deep integrations into Microsoft Teams, Outlook, SharePoint, Graph API, and Azure. The HEART platform leverages Microsoft Graph API for enterprise load balancing and the company uses Microsoft Bookings for appointment scheduling. LLM hosting available on Microsoft Azure cloud.
- OpenAIcoreThe HEART platform integrates OpenAI's GPT models (including ChatGPT 5) as one of the multiple LLM providers, enabling multimodal AI capabilities within the platform.
- GooglecoreThe HEART platform integrates Google's Large Language Models as one of the multimodal LLM providers, complementing OpenAI and Anthropic models.
- AnthropiccoreThe HEART platform integrates Anthropic's Claude models as one of the multimodal LLM providers, providing additional model options for enterprise AI agent deployment.
- HetznercorePrimary cloud infrastructure provider for aicx. HEART platform, with data center located in Nürnberg, Germany. Enables secure, German-hosted AI operations with full data sovereignty compliance.
- Meta (Facebook/WhatsApp)coreSecure WhatsApp integration via Meta's business API, enabling AI agents to communicate with users through WhatsApp messenger with maximum security and performance.
- n8nmajorn8n workflow automation platform integrated with HEART for autonomous AI agent workflows, providing access to 1,000+ IT system integrations for enterprise customers.
- Salesforce & HubSpotmajorCRM integrations with Salesforce and HubSpot enable AI agents to automate CRM data entry, lead management, and customer interaction workflows.
- SAP & Microsoft DynamicsmajorEnterprise ERP integrations with SAP and Microsoft Dynamics enable AI agents to automate enterprise resource planning processes, data retrieval, and workflow automation.
- Confluence & DATEVmajorIntegration with Confluence for knowledge management and DATEV for accounting/finance processes, enabling AI agents to access and process enterprise documentation and financial data.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
aicx. competitors and assessment
Company assessmentDirect peers
- Botpress: Canadian AI agent builder platform for enterprise conversational automation. Comparable agent framework architecture with multi-LLM support, integration ecosystem, and self-serve plus enterprise tiers mirroring aicx.'s Test/Premium/Enterprise structure.
- Moveworks: US-based enterprise AI copilot for IT, HR and operations, natively embedded in Microsoft Teams and enterprise systems. Directly comparable agentic AI architecture and Microsoft-centric enterprise distribution model to aicx.
- Cognigy: Düsseldorf-based enterprise conversational/agentic AI platform for customer service automation. Most direct DACH-based competitor to aicx.'s AI agent platform, with overlapping enterprise customer base and similar multi-LLM, Microsoft/Teams integration story.
- Parloa: Berlin-based AI agent platform purpose-built for enterprise customer service. Comparable in target market (large DACH enterprises), agentic AI architecture, and consulting-led GTM motion to aicx.
- Rasa: Berlin-based conversational AI platform with open-source and enterprise offerings for building AI assistants and agents. Comparable enterprise agent-building use case and similar German/European heritage, though with a more developer-led GTM.
- Yellow.ai: Enterprise conversational and agentic AI platform for customer service and employee experience, with multi-LLM support and large enterprise integrations. Comparable agent architecture and enterprise consulting-led GTM to aicx.
- Aisera: US-based AI agent platform for enterprise IT, HR, customer service and operations. Comparable multi-LLM agent architecture, enterprise integrations, and consulting-plus-product GTM motion targeting large enterprises.
- Kore.ai: Enterprise AI agent platform with multi-LLM orchestration, enterprise system integrations and Microsoft Teams/Slack deployment. Comparable feature set, enterprise GTM motion, and integration breadth to aicx.'s HEART platform.
Broad incumbents
- Aleph Alpha: Heidelberg-based sovereign European foundation-model provider. Competes on the same sovereign-AI narrative for German enterprises and public sector, though at the model layer rather than agent/application layer where aicx. operates.
Emerging players
- Decagon: US-based AI agent platform purpose-built for enterprise customer experience. Overlaps with aicx.'s enterprise agent use cases and integration model, though focused primarily on customer support rather than cross-functional enterprise workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
aicx. social profiles
Digital presenceaicx. compliance and trust
Trust signalCompliance3 records
aicx. financial estimates
Financial estimateRevenue estimate
Valuation estimate
aicx. leadership team
Management profileNumber of profiles
aicx. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
aicx. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about aicx.
What does aicx. do?
aicx. develops and sells the HEART AI agent platform (Hyper Engine for Agents, Resources and Tools), delivering proactive AI agents such as Oskar natively integrated into Microsoft Teams, Email, and WhatsApp for German enterprise customers. The company combines this SaaS software with structured AI consulting services (KICKSTART, DISCOVERY, SCOPING, ACADEMY) to drive employee AI adoption. The platform supports multi-LLM orchestration, RAG-based knowledge management, autonomous workflows across 1,000+ enterprise systems, and is 100% DSGVO, SOC2, and ISO 27001 compliant with German-hosted infrastructure.
Is aicx. a public or private company?
aicx. is a private company. It is currently operating.
When was aicx. founded?
aicx. was founded in 2024. It employs 11 to 50 people.
Where is aicx. based?
aicx. is headquartered in Munich, Germany, in the Europe region.
How does aicx. make money?
Two revenue lines are on record. AI Agent Software Subscription is the primary driver. The others are AI Consulting Services.
Who are aicx.'s main competitors?
Direct peers on record are Botpress, Moveworks, Cognigy, Parloa, Rasa, Yellow.ai, Aisera and Kore.ai. Aleph Alpha is listed as a broad incumbent. Decagon is listed as an emerging player.
Does aicx. have an API?
Yes. API KI-Agenten Plattform available as part of Enterprise tier. Allows integration with enterprise systems via Microsoft Graph API for load balancing and enterprise integration. Enterprise tier includes autonomous AI agent workflows with 1000+ IT system integrations via n8n. Developer documentation is at www.aicx.de/dev.
What industry is aicx. in?
Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs), with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 513210 and its SIC code is 7372.