Activant Solutions Pvt Ltd, Jaipur

What Activant Solutions Pvt Ltd, Jaipur does

Activant Solutions Private Limited is a Jaipur, India-based private company founded in 2005 by Ashish Biyani and Nishant Singhvi. It operates a portfolio of digital services and SaaS apps targeted at e-commerce merchants and small/mid-sized businesses globally, organized around three core brands: FavSEO (on-page SEO software and managed SEO services), DeskMoz (24x7 managed live chat agents and a companion Shopify/BigCommerce app), and a content creation practice that originated the business.

The company's product surface splits between self-serve marketplace apps and consultative managed services. FavSEO is offered as an app on the Shopify and BigCommerce stores, providing bulk title/meta description editing, SEO auditing, and rank tracking, and is reported to serve over 6,000 stores. DeskMoz deploys custom-trained human live chat agents on client websites, supported by a customer support knowledgebase, and is offered both as a managed service and as the DeskMoz App on Shopify/BigCommerce; the company reports 200+ global companies as customers. Content creation services (academic, SEO, articles, press releases, brand awareness, lead generation, influencer, and social media content) are delivered by an in-house team of subject matter experts.

The business model is hybrid: SaaS app subscriptions from marketplace listings generate a long-tail of self-serve SMB revenue, while managed services (managed SEO, live chat agents, content) are sold via direct inquiry with customized pricing and multi-year contracts. Distribution combines Shopify/BigCommerce app stores for product-led acquisition, the company website (activant.in) for content marketing, social media channels (Facebook, Twitter, LinkedIn), and direct email outreach ([email protected], [email protected]) for managed-service sales. The company is bootstrapped/founder-owned with no disclosed external funding rounds, and operates exclusively from three offices in Jaipur with a 200+ person team.

Name

Activant Solutions Pvt Ltd, Jaipur

Legal name

Activant Solutions Private Limited

Website

https://activant.in

Company type

Private

Founded year

2005

Operating status

Operating

Short description

Activant Solutions is a bootstrapped Jaipur, India-based digital services and SaaS company operating FavSEO (on-page SEO apps for Shopify/BigCommerce, 6,000+ stores) and DeskMoz (managed 24x7 live chat agents, 200+ global clients), plus content creation services for SMBs and e-commerce merchants worldwide.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Software Publishers (513210), Advertising Agencies (54181)

SIC

Services-Prepackaged Software (7372), Services-Advertising Agencies (7311)

akta.pro primary industry

Customer Journey Orchestration & Campaign Management (BPAFAFAF)

akta.pro secondary industries

Customer Service, Support & Contact Center CRM (HDAEAFAC), Marketing Automation & Campaign Management CRM (HDAEAFAB), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• E-commerce SEO tools
• Managed live chat services
• Content creation services
• Shopify app development
• Digital marketing services

Headquarters

HQ city

Jaipur City

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SaaS App Subscriptions: FavSEO and DeskMoz apps sold through Shopify and BigCommerce app stores on subscription basis for e-commerce store owners
2. Managed Services: 24x7 live chat agent support and managed SEO services provided to businesses across the globe with dedicated account managers
3. Content Creation Services: Custom content development including academic, SEO, articles, essays, press releases, brand awareness, lead generation, influencer, and social media content

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Activant Solutions builds and sells SaaS applications (FavSEO for on-page SEO and DeskMoz App for managed live chat) targeted at Shopify and BigCommerce merchants, and delivers managed services including 24x7 human live chat agent support, full-service SEO, and custom content creation for global businesses. Its core outputs are the FavSEO and DeskMoz software products distributed through e-commerce app stores, backed by a 200+ person operations team executing managed service engagements.

Product overview

Activant Solutions is a multi-product digital services company offering a portfolio of complementary solutions: FavSEO (on-page SEO apps and managed SEO services) for e-commerce search optimization, and DeskMoz (managed live chat agents service and companion app) for customer support and lead generation. Additional brands in the portfolio include Chataffy and Leadabode. The company operates primarily for Shopify and BigCommerce merchants, with products available as marketplace apps and managed service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• DeskMoz: 24x7 Managed Live Chat Agents Support & Sales Leads Generation service for businesses.
• FavSEO
• ChatAffy
• LeadAbode

Products and services

• FavSEO App On-page SEO application for BigCommerce and Shopify stores offering bulk title and meta description editing, advanced SEO auditing, Fav Rank tracking, and 24x7 customer support. Used by over 6,000 e-commerce stores globally.
• FavSEO Managed SEO Services Full-service managed SEO offering for businesses covering website audit, keyword research, on-page SEO, link building, social media optimization, webmaster tools integration, Google Analytics integration, and rank tracking with monthly reporting by a dedicated manager.
• DeskMoz 24x7 managed live chat agents support and sales lead generation service that custom-trains and deploys professional human live chat agents on business websites, backed by customer support knowledgebases.
• DeskMoz App Managed live chat customer support app for Shopify and BigCommerce stores that automates preparation of training material and support resources while delivering round-the-clock customer chat support.
• Chataffy Live chat solution brand listed within the company's product portfolio as a related customer support offering.
• LeadAbode Lead generation service brand listed within the company's product portfolio.
• Custom Content Creation Services Research-based content creation delivered by in-house subject matter experts across academic content, SEO content, blog posts, articles, essays, press releases, technical writing, influencer content, brand awareness, lead generation, and social media content.

Quantifiable outcome

• FavSEO serves over 6000 Shopify and BigCommerce stores
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Gorgias: Helpdesk and live chat platform purpose-built for Shopify and BigCommerce merchants. Directly comparable to DeskMoz on customer support automation for e-commerce, with stronger venture funding and a larger installed base.
• Plug in SEO: On-page SEO app specifically built for Shopify stores. The most direct peer to FavSEO in terms of platform target (Shopify), product scope (on-page SEO auditing), and distribution channel (Shopify App Store).
• Tidio: Live chat and chatbot solution targeting SMBs including Shopify merchants. Closely comparable to DeskMoz in customer base, channel (Shopify App Store), and product surface, with a heavier AI/bot positioning.
• Re:amaze: Customer service, live chat, and helpdesk platform for e-commerce merchants including Shopify and BigCommerce. Directly comparable to DeskMoz with overlapping target customer and channel.

Broad incumbents

• Moz: Long-standing SEO software platform with tools for keyword research, link building, and site auditing. Comparable category to FavSEO but with broader market positioning and a primarily subscription SaaS model.
• SEMrush: Broad SEO and marketing platform with a much larger feature set than FavSEO. Comparable on the SEO software category, but serves a much wider audience beyond Shopify/BigCommerce merchants.
• Ahrefs: Established SEO tool suite covering keyword research, backlink analysis, and rank tracking. Overlaps with FavSEO's rank tracking and SEO auditing capabilities but at a significantly larger scale and broader market.
• LiveChat: Mature live chat software platform with broad SMB and enterprise adoption. Overlaps with DeskMoz on the live chat agent product surface, though LiveChat is software-only (not a managed service).
• Kustomer: Enterprise CRM and customer service platform used by e-commerce brands. Comparable to DeskMoz on the customer service / live chat front but at a much larger enterprise customer scale.

Emerging players

• Helium 10: SaaS tool suite for e-commerce merchants (Amazon and Shopify) covering SEO, keywords, and analytics. Comparable to FavSEO on the e-commerce merchant tooling category with a different primary marketplace focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/activant_in?lang=en
• Facebookfacebook.com/activant.in
• LinkedInin.linkedin.com/company/activant-solutions-jaipur

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Activant Solutions Pvt Ltd, Jaipur