TAKE A BYTE LIMITED
Take A Byte Limited is a UK-based, family-run SaaS company selling In-Contact, a cloud-based booking and CRM platform primarily serving UK training businesses, especially motorcycle training providers, with integrated payments, GDPR tooling, and mobile apps.
- Company typePrivate
- Founded1992
- HeadquartersChelmsford, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingSoftware
What TAKE A BYTE LIMITED does
Take A Byte Limited is a UK private limited company founded in 1992 and headquartered in Chelmsford, Essex, with a registered office in Sidcup. It develops and sells "In-Contact," a cloud-based SaaS booking and CRM platform originally launched as a desktop application in 1995 and re-platformed as a web subscription service in 2001. The product allows UK businesses to take bookings by phone, in person, or via an embeddable online booking widget, with built-in diary, staff and resource scheduling, CRM, gift voucher management, financial tracking, email marketing, SMS communications, and PCI DSS-compliant card processing through First Data, Clover, or Stripe. Native iOS and Android apps (iOS 12.0+ / Android 8.0+) extend the platform to mobile, and GDPR compliance tooling (consent capture, right to be forgotten, right of access, automated data removal, compliance reporting) is embedded as a product feature. The infrastructure is dual-server UK-hosted with bi-directional transactional replication, 24x7 monitoring, and data replicated across three physical locations for disaster recovery.
The company's primary customer base is UK-based small and medium-sized training businesses, with a historical stronghold in motorcycle training (Approved Training Bodies), and a broader positioning toward any UK training or service business that runs recurring courses or appointments. Go-to-market is direct-to-consumer via the company website with a free one-month trial, assisted onboarding (the company configures the system to customer requirements), and UK phone support bundled as standard. The revenue model is a mix of recurring subscriptions (core system at £60/month for 5 users, £10/additional user/month, £25/month web booking add-on), a fixed card-processing fee of £25/month plus 0.95% (credit) and 0.5% (debit) transaction fees, and usage-based credits for email (1p + VAT) and SMS (4p + VAT). Pricing is month-to-month via standing order, with no long-term contracts. Take A Byte is family-run, bootstrapped since founding, has no disclosed external funding, and operates exclusively in the United Kingdom.
TAKE A BYTE LIMITED firmographics
Firmographics- Name
- TAKE A BYTE LIMITED
- Legal name
- Take A Byte Limited
- Website
- https://takeabyte.co.uk
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Short description
- Take A Byte Limited is a UK-based, family-run SaaS company selling In-Contact, a cloud-based booking and CRM platform primarily serving UK training businesses, especially motorcycle training providers, with integrated payments, GDPR tooling, and mobile apps.
- Ownership category
- akta.pro rank
TAKE A BYTE LIMITED industry classification
Industry- Product category
- Booking Management Software
- akta.pro primary industry
- Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa) (BPAMAHAF)
Keywords
Where TAKE A BYTE LIMITED is headquartered
LocationHeadquarters
- HQ city
- Chelmsford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
TAKE A BYTE LIMITED business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Software Subscription: Monthly subscription fee for booking system access. Includes 5 user logins with main system. Additional users at £10 per user per month.
- Web Booking Add-on: Monthly add-on fee for online booking through customer websites and online enquiry functionality.
- Card Processing: Fixed monthly fee plus percentage-based transaction fees on credit (0.95%) and debit (0.5%) card payments processed through the platform.
- Email Credits: Pay-per-use model for bulk email sending via mailshot feature. 1p plus VAT per email.
- SMS Credits: Pay-per-use model for SMS text messages. 4p plus VAT per SMS sent.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Main booking system - £60/month |
| Per seat | Monthly | Extra users - £10/user/month |
| Subscription | Monthly | Web booking add-on - £25/month |
| Transaction based/ take rate | Monthly | Card processing - £25/month + transaction fees |
| Unit Pricing | Pay-as-you-go | Email credits - 1p + VAT per email |
| Unit Pricing | Pay-as-you-go | SMS credits - 4p + VAT per SMS |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
TAKE A BYTE LIMITED product offering
Product offeringCore offering
Take A Byte Limited provides In-Contact, a cloud-based SaaS booking and CRM system for UK businesses. The platform handles phone, in-person, and website bookings, and includes diary management, contact management, staff and resource scheduling, gift vouchers, financial tracking, email marketing, SMS messaging, and integrated PCI DSS-compliant payment processing via Clover, Stripe, or First Data. The product is primarily used by motorcycle training companies and other UK training providers, with mobile companion apps available for iOS and Android.
Product overview
Take A Byte Limited offers In-Contact, a cloud-based unified booking and CRM platform designed primarily for UK companies — especially motorcycle training schools and training providers — to manage course bookings, customer contacts, staff, finances, and communications. The core In-Contact platform (priced at £60/month for 5 users, with optional web booking add-on at £25/month and card processing at £25/month plus transaction fees) handles phone/in-person/website bookings, diaries, CRM, email marketing, SMS messaging, gift vouchers, call centre management, resource booking, and integrated PCI DSS-compliant payment processing via Clover or Stripe. Optional mobile apps for iOS and Android extend access to the platform on the move. All functionality is configurable by the customer, and the system runs as a web-based SaaS with no software installation required.
Differentiator
Problem solved
Functional benefit
Brands
- In-Contact: A complete online booking system for companies, allowing bookings over the phone, in person, or through websites, with features including customer management, mailshots, credit/debit card processing, and PCI DSS compliance.
Products and services
- In-Contact Booking System Cloud-based online booking and CRM system that enables companies to take bookings over the phone, in person, or through their own website. Includes diary management, contact management, financial tracking, staff planning, gift vouchers, email marketing, SMS messaging, and integrated PCI DSS-compliant payment processing. Targeted at UK training providers, motorcycle training schools, and other service businesses.
- In-Contact Mobile App (iOS) Mobile application for iOS devices (iOS 12.0+) that allows In-Contact customers to manage bookings, courses, customer details, and payments from their iPhone, iPad, or iPod touch.
- In-Contact Mobile App (Android) Mobile application for Android devices (Android 8.0+) that provides the same functionality as the iOS version, enabling users to manage bookings, courses, customer details, and payments from an Android phone or tablet.
Quantifiable outcome
- First customers from 2001 are still with the company
- +2 more outcomes
Companies that use TAKE A BYTE LIMITED
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
TAKE A BYTE LIMITED technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature9 records
TAKE A BYTE LIMITED partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- First DatacorePCI DSS compliant card processor integrated with In-Contact. Card data is passed directly to First Data for processing with no storage of card details on Take A Byte servers.
- ClovercoreCredit card processing provider offering competitive rates of 0.95% per credit card transaction and 0.5% per debit card transaction with £25 monthly fixed cost.
- StripecoreAlternative credit card processing option available alongside Clover for integrated payment processing within In-Contact.
- ApplecoreIn-Contact mobile app distributed through Apple App Store for iOS devices running iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
- GooglecoreIn-Contact mobile app distributed through Google Play Store for Android devices running Android 8.0 (API level 26) or higher.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
TAKE A BYTE LIMITED competitors and assessment
Company assessmentEmerging players
- Phorest: Vertical SaaS platform for salon and spa businesses with booking, CRM, and marketing tools. Comparable as a vertical-specialized booking CRM with similar compliance and payment features targeting a niche.
- Fresha: Booking platform for beauty and wellness businesses with marketplace and payment features. Comparable as a vertical booking platform with integrated payment processing and strong SMB focus.
Direct peers
- Setmore: Online appointment scheduling platform offering booking pages, staff management, and payment processing. Competitive direct peer in the SMB booking platform space.
- 10to8: Online booking and appointment management software for SMBs with calendar sync, automated reminders, and payment integration. Competes in the same SMB booking platform market as Take A Byte.
- SimplyBook.me: Cloud-based booking platform serving service businesses worldwide with customisable booking widgets, CRM, and payment processing. Comparable horizontal booking platform competing for the same SMB service provider customers.
- Acuity Scheduling: Cloud-based appointment scheduling software (part of Squarespace) with booking pages, payment processing, and CRM functionality. Directly comparable booking platform for service-based businesses.
- BookingBug: UK-based online booking and appointment scheduling platform for SMBs across multiple verticals. Directly comparable to Take A Byte in offering cloud-based booking systems with payment processing for UK service businesses.
Broad incumbents
- Mindbody: Large established SaaS platform for fitness, wellness, and beauty businesses with booking, CRM, and payment processing. Overlaps significantly with In-Contact's vertical booking and customer management capabilities at much greater scale.
- Square Appointments: Booking and payment processing platform from Block (Square) aimed at service businesses. Comparable in combining booking, CRM, and payment processing with a much broader ecosystem reach.
Regional players
- Treatwell: UK-based booking marketplace and SaaS platform for hair and beauty salons. Overlaps with Take A Byte as a UK-anchored booking platform for service businesses, though focused on the beauty vertical.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
TAKE A BYTE LIMITED social profiles
Digital presenceTAKE A BYTE LIMITED compliance and trust
Trust signalCompliance3 records
TAKE A BYTE LIMITED financial estimates
Financial estimateRevenue estimate
Valuation estimate
TAKE A BYTE LIMITED leadership team
Management profileNumber of profiles
TAKE A BYTE LIMITED funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TAKE A BYTE LIMITED M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TAKE A BYTE LIMITED
What does TAKE A BYTE LIMITED do?
Take A Byte Limited provides In-Contact, a cloud-based SaaS booking and CRM system for UK businesses. The platform handles phone, in-person, and website bookings, and includes diary management, contact management, staff and resource scheduling, gift vouchers, financial tracking, email marketing, SMS messaging, and integrated PCI DSS-compliant payment processing via Clover, Stripe, or First Data. The product is primarily used by motorcycle training companies and other UK training providers, with mobile companion apps available for iOS and Android.
Is TAKE A BYTE LIMITED a public or private company?
TAKE A BYTE LIMITED is a private company. It is classified as family owned and is currently operating.
When was TAKE A BYTE LIMITED founded?
TAKE A BYTE LIMITED was founded in 1992.
Where is TAKE A BYTE LIMITED based?
TAKE A BYTE LIMITED is headquartered in Chelmsford, United Kingdom, in the Europe region.
How does TAKE A BYTE LIMITED make money?
Five revenue lines are on record. Software Subscription is the primary driver. The others are web Booking Add-on, card Processing, email Credits and SMS Credits.
Who are TAKE A BYTE LIMITED's main competitors?
Emerging players on record are Phorest and Fresha. Direct peers are Setmore, 10to8, SimplyBook.me, Acuity Scheduling and BookingBug. Broad incumbents are Mindbody and Square Appointments. Treatwell is listed as a regional player.
Does TAKE A BYTE LIMITED have an API?
No public API is recorded for TAKE A BYTE LIMITED.
What industry is TAKE A BYTE LIMITED in?
TAKE A BYTE LIMITED's product category is Booking Management Software. Its primary akta.pro industry code is BPAMAHAF, Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa).