VOXFLO GROUP LTD
VoxFlo is a UK-based middleware SaaS that connects enterprise phone systems (8x8, Zoom Phone) with CRM platforms (Bullhorn, Creatio, Firefish, Salesforce, and others), automating call logging, AI transcription, and CRM synchronization for recruitment, sales, finance, and insurance teams.
- Company typePrivate
- Founded2026
- HeadquartersCroydon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What VOXFLO GROUP LTD does
VoxFlo Group Ltd is a privately held UK limited company that operates a middleware integration platform connecting existing enterprise phone systems with CRM platforms. The company was founded to address the lack of native integration between telephony providers (8x8, Zoom Phone) and independent CRM vendors (Bullhorn, Creatio, Firefish, Mercury, Seven20, Vincere, Salesforce, JobAdder, Autotask), where customers previously faced costly professional services engagements to make these systems interoperate. VoxFlo's core product captures inbound and outbound calls, performs click-to-dial and screen-pop functionality, logs metadata, and synchronizes records into the CRM in real time without requiring system replacement or retraining. An optional AI Voice add-on layers transcription, AI-generated summaries, sentiment analysis, and suggested next actions onto the core platform by leveraging AI capabilities from compatible telephony providers such as 8x8 Conversation IQ.
The company monetizes through a per-user monthly SaaS subscription with five pricing tiers (1-10, 11-50, 51-100, 101-249, 250+ users) on 12, 24, or 36-month contracts, supplemented by usage-based charges for call minutes, recordings, and transcripts exceeding plan allowances, plus professional services and add-on modules. A 14-day free trial and book-a-demo motion drive sales-led enterprise acquisition, complemented by channel partnerships with CRM vendors and telephony providers who recommend or resell VoxFlo integration services. The company is headquartered in Croydon, UK, with a registered office in London. CEO Leon Penny is the only named executive.
VoxFlo targets recruitment as its primary vertical, alongside finance, insurance, and sales, with IT services and managed service providers added as a secondary vertical via the Autotask PSA integration. Partnerships with Creatio (announced June 2026) and a cluster of 8x8-anchored CRM integrations (launched March 2026) signal an active ecosystem expansion beyond the recruitment niche. The company holds no disclosed funding, operates with an undisclosed headcount, and reports no revenue figures in the source material.
VOXFLO GROUP LTD firmographics
Firmographics- Name
- VOXFLO GROUP LTD
- Legal name
- VoxFlo Group Ltd
- Website
- https://wearevoxflo.com
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- VoxFlo is a UK-based middleware SaaS that connects enterprise phone systems (8x8, Zoom Phone) with CRM platforms (Bullhorn, Creatio, Firefish, Salesforce, and others), automating call logging, AI transcription, and CRM synchronization for recruitment, sales, finance, and insurance teams.
- Ownership category
- akta.pro rank
VOXFLO GROUP LTD industry classification
Industry- Product category
- Telephony-CRM Middleware Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Customer Service, Support & Contact Center CRM (HDAEAFAC)
Keywords
Where VOXFLO GROUP LTD is headquartered
LocationHeadquarters
- HQ city
- Croydon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
VOXFLO GROUP LTD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Per-User SaaS Subscription: VoxFlo charges a per-user monthly subscription fee based on the number of connections/agents. Pricing tiers scale with team size from 1-10 users up to 250+ users. Additional usage-based charges apply for calls exceeding plan limits.
- Usage-Based Charges: Consumption-based billing for call minutes, recordings, transcripts, and analysis units when usage exceeds included allowances. Customers can purchase additional bundles or upgrade plans.
- Professional Services and Add-Ons: Additional charges for optional modules, professional services, and add-on capabilities beyond core platform access.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Team tier for 1-10 users |
| Subscription | Monthly | Mid-market tier for 11-50 users |
| Subscription | Monthly | Growth tier for 51-100 users |
| Subscription | Monthly | Enterprise tier for 101-249 users |
| Subscription | Monthly | Global Enterprise tier for 250+ users |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
VOXFLO GROUP LTD product offering
Product offeringCore offering
VoxFlo is a middleware SaaS platform that sits between existing phone systems (e.g., 8x8, Zoom Phone) and CRM platforms (e.g., Bullhorn, Salesforce, Creatio, Firefish) to automatically capture, log, transcribe, summarize, and synchronize phone call data into CRM records in real time. It enables automatic call logging, click-to-dial, screen-pop, AI transcription, AI-generated summaries, sentiment analysis, and follow-up actions without replacing the customer's existing phone or CRM systems.
Product overview
VoxFlo offers a middleware integration platform that connects existing phone systems with CRM platforms. The core offering consists of the VoxFlo Core Product, which provides automatic call logging, click-to-dial, screen pop-ups, and CRM synchronisation without requiring AI voice capabilities. An optional AI Voice Add-on builds on the core platform to provide transcription, AI-generated summaries, sentiment analysis, and suggested next actions when used with compatible AI-enabled phone systems like 8×8 Conversation IQ. Additional offerings include cloud-based data storage (VoxFlo Cloud System) with 48-hour default retention, API access for programmatic integration (100 requests/day limit), and a 30-day Proof of Concept evaluation programme.
Differentiator
Problem solved
Functional benefit
Products and services
- VoxFlo Core Product
- VoxFlo AI Voice
- VoxFlo Cloud System
- VoxFlo API Access
- Proof of Concept (POC)
Quantifiable outcome
- Teams save 10+ hours per user per week on repetitive admin tasks
- +2 more outcomes
Companies that use VOXFLO GROUP LTD
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
VOXFLO GROUP LTD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability5 records
Feature8 records
VOXFLO GROUP LTD partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- CreatiocoreCreatio, a global vendor of agentic CRM with no-code and AI at its core, partners with VoxFlo to deliver seamless integration between 8x8 phone systems and Creatio CRM. The partnership transforms everyday calls into structured, actionable business data with automatic call capture, AI transcription, and CRM synchronization. VoxFlo CEO Leon Penny stated the partnership enables organizations to unlock full value of every conversation.
- BullhorncoreBullhorn is a leading CRM built for recruitment and staffing businesses worldwide. VoxFlo partners with Bullhorn to ensure every call is automatically captured, summarised, and logged into Bullhorn - giving recruiters better visibility, cleaner records, and more time to focus on placements.
- FirefishcoreFirefish is a recruitment CRM focused on candidate engagement and relationship management. VoxFlo partners with Firefish to help recruitment teams reduce admin and improve data accuracy with automatic call logging and enrichment.
- Mercury CRMcoreMercury is a CRM designed to support recruitment teams with candidate and client management. VoxFlo works with Mercury to ensure every phone conversation is captured and structured automatically for complete, reliable records.
- Seven20coreSeven20 is a CRM built specifically for recruitment businesses. VoxFlo partners with Seven20 to simplify call tracking and improve data accuracy across teams through automatic call capture and CRM synchronization.
- VincerecoreVincere is a recruitment operating system built for ambitious recruitment businesses. VoxFlo partners with Vincere to deliver seamless call capture and conversation insights inside the platform for high-performance recruitment teams.
- CreatiocoreCreatio provides a flexible, low-code CRM platform designed for process-driven teams. VoxFlo partners with Creatio to bring AI-powered call intelligence into customizable CRM workflows, combining VoxFlo's AI call capture with Creatio's flexible workflows.
- SalesforcecoreSalesforce is a global CRM platform supporting sales, service, and marketing teams. VoxFlo integrates with Salesforce to bring AI-powered call intelligence directly into customer records with automatic call capture and conversation insights.
- 8x8core8x8 is a leading cloud communications platform providing voice, video, contact centre, and messaging solutions for businesses worldwide. VoxFlo partners with 8x8 to transform phone conversations into actionable business intelligence by combining 8x8's enterprise-grade voice platform with VoxFlo's AI-powered call capture and analysis.
- Zoom PhonecoreZoom Phone is a cloud-based phone system built on the Zoom platform, designed for modern, distributed teams. VoxFlo integrates seamlessly with Zoom Phone to turn voice conversations into structured, searchable insights across CRMs.
- JobAddercoreJobAdder is a recruitment CRM and applicant tracking platform that helps agencies and talent teams manage candidates, clients, jobs, and placements more efficiently. VoxFlo integrates with JobAdder to automatically capture, structure, and synchronise recruitment conversations directly into existing workflows.
- Autotask (Datto)coreDatto Autotask PSA is a professional services automation (PSA) platform designed for managed service providers (MSPs) and IT service organisations. VoxFlo integrates with Autotask to automatically capture calls, generate AI-powered conversation insights, and synchronise activity directly into tickets, contacts, companies, and projects.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
VOXFLO GROUP LTD competitors and assessment
Company assessmentDirect peers
- JustCall: Cloud phone and SMS platform with CRM integrations and conversation intelligence features such as transcription and AI summaries. Targets sales and support teams similarly to VoxFlo and offers native CRM connectivity.
- CloudTalk: Cloud-based calling solution with CRM integrations, call recording, and analytics. Targets sales and support teams and overlaps directly with VoxFlo's core call-logging and CRM-sync value proposition.
- Talkdesk: Cloud contact center platform with CRM connectors and AI-driven conversation analytics. Targets the same contact-center-to-CRM integration use case VoxFlo serves, particularly for mid-market and enterprise customers.
- Aircall: Cloud-based phone system with deep CRM integrations (Salesforce, HubSpot, Bullhorn, etc.). Aircall competes directly with VoxFlo's wedge by combining telephony with native CRM workflows, including AI-powered call summaries and analytics.
- Dialpad: AI-powered business communications platform with built-in voice, messaging, contact center, and real-time transcription/sentiment. Competes with VoxFlo's AI Voice add-on by offering the AI and telephony stack natively.
Emerging players
- CallRail: Call tracking and conversation analytics platform with CRM integrations, focused on marketing attribution and call intelligence. Adjacent to VoxFlo's call capture and CRM sync features, particularly for marketing-driven inbound calls.
- Chorus.ai (ZoomInfo): Conversation intelligence platform acquired by ZoomInfo that records, transcribes, and analyzes sales calls. Targets the same AI-call-analysis layer as VoxFlo's AI Voice add-on for sales-led organizations.
- Gong.io: Revenue intelligence platform that captures and analyzes sales calls with AI-driven summaries and deal insights. Competes in the conversation intelligence layer adjacent to VoxFlo's AI Voice capabilities, particularly for sales teams.
- Invoca: Conversation intelligence platform for inbound call tracking, transcription, and AI-driven analytics. Overlaps with VoxFlo's AI Voice add-on (transcription, sentiment, summaries) rather than its core call-logging middleware layer.
Broad incumbents
- RingCentral: Large incumbent cloud communications provider offering voice, contact center, and integrations with major CRMs. VoxFlo's telephony partners 8x8 and Zoom Phone operate in this same broad category, and RingCentral represents the platform-encapsulation risk to VoxFlo's wedge.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
VOXFLO GROUP LTD social profiles
Digital presenceVOXFLO GROUP LTD compliance and trust
Trust signalCompliance5 records
VOXFLO GROUP LTD financial estimates
Financial estimateRevenue estimate
Valuation estimate
VOXFLO GROUP LTD leadership team
Management profileNumber of profiles
Profiles1 record
VOXFLO GROUP LTD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VOXFLO GROUP LTD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VOXFLO GROUP LTD
What does VOXFLO GROUP LTD do?
VoxFlo is a middleware SaaS platform that sits between existing phone systems (e.g., 8x8, Zoom Phone) and CRM platforms (e.g., Bullhorn, Salesforce, Creatio, Firefish) to automatically capture, log, transcribe, summarize, and synchronize phone call data into CRM records in real time. It enables automatic call logging, click-to-dial, screen-pop, AI transcription, AI-generated summaries, sentiment analysis, and follow-up actions without replacing the customer's existing phone or CRM systems.
Is VOXFLO GROUP LTD a public or private company?
VOXFLO GROUP LTD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VOXFLO GROUP LTD founded?
VOXFLO GROUP LTD was founded in 2026. It employs 1 to 10 people.
Where is VOXFLO GROUP LTD based?
VOXFLO GROUP LTD is headquartered in Croydon, United Kingdom, in the Europe region.
How does VOXFLO GROUP LTD make money?
Three revenue lines are on record. Per-User SaaS Subscription is the primary driver. The others are usage-Based Charges and professional Services and Add-Ons.
Who are VOXFLO GROUP LTD's main competitors?
Direct peers on record are JustCall, CloudTalk, Talkdesk, Aircall and Dialpad. Emerging players are CallRail, Chorus.ai (ZoomInfo), Gong.io and Invoca. RingCentral is listed as a broad incumbent.
Does VOXFLO GROUP LTD have an API?
Yes. API access is available for customers. Each customer with API access is limited to 100 API requests per day, which can only be increased in writing.
What industry is VOXFLO GROUP LTD in?
VOXFLO GROUP LTD's product category is Telephony-CRM Middleware Software. Its primary akta.pro industry code is HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 541511 and its SIC code is 7372.