What QARA TECHNICAL LTD does

QARA Technical Ltd is a UK-based managed IT services provider founded in February 2023 by Qasim and headquartered in London. The company delivers a unified suite of managed IT services to small and medium-sized UK businesses, spanning IT support, cybersecurity, cloud hosting, networking, unified communications, backup, password management, print management, and office relocation services. Operationally, support is delivered through a Freshdesk ticketing portal with a published 15-minute response SLA, a 99% uptime guarantee on infrastructure services, and business-hours plus emergency on-demand support.

The technology stack is built entirely on established third-party platforms rather than proprietary systems: Microsoft 365 and Teams Direct Routing, SentinelOne EDR, Bitdefender (via GravityZone), 3CX, PaperCut MF/NG, NordPass, Dropsuite, and leased-line/cloud hosting infrastructure. AI capabilities are present only at the vendor level — SentinelOne's behavioural AI for endpoint threat detection and Bitdefender's machine-learning malware detection — with no in-house AI/ML development. Integration depth is broad, covering Active Directory, LDAP, SSO, biometric authentication, and APIs into productivity and CRM tools.

Commercially, QARA Technical operates a recurring subscription model with transparent per-user or per-device monthly pricing (e.g., IT support from £29.99/user/month, SentinelOne EDR from £3.50/device/month, VoIP at £12/user/month, leased lines from £300/month). Commitment terms of 12 months (10% discount) or 24 months (15% discount) are offered, with one-off fees for select setups and hourly billing for office relocation projects. Go-to-market is sales-led and direct, targeting UK SMBs and select enterprise customers through free IT assessments, 30-minute consultations, phone outreach, and website-driven lead capture. The company is privately held by its founder with no disclosed external funding or institutional investors.

Name

QARA TECHNICAL LTD

Legal name

QARA Technical Ltd

Website

https://qaratechnical.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

QARA Technical Ltd is a London-based managed IT services provider founded in 2023, delivering IT support, cybersecurity, cloud, networking, VoIP, and backup services to UK small and medium-sized businesses on monthly subscription contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Wired Telecommunications Carriers (517111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Cloud‑Managed Wi‑Fi Platforms (WLANaaS) (HDAFACAD), Service Assurance & SLA/QoS Management (HDAFAMAL), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud hosting services
• Network management
• Business communications

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed IT Support Services: Monthly recurring subscription services for IT support, monitoring, and management. Tiered pricing based on user count with per-user billing for IT support (from £29.99/user/month depending on volume) and per-device pricing for security solutions.
2. Security Solutions: Managed endpoint security services including SentinelOne EDR (£3.50/device/month) and Bitdefender managed antivirus (£1.99/device/month), providing recurring monthly revenue.
3. Cloud and Infrastructure Services: Cloud hosting, network management, Wi-Fi management, leased lines, VoIP phone services, and website management offered on subscription basis. VoIP at £12/user/month, leased lines from £300/month, website management at £99.99/month.
4. Software and Backup Services: Microsoft 365 management (£49.99/tenant/month), Dropsuite backup (£5.00/25users/month), NordPass password management (£5.99/user/month).
5. Professional Services: Office relocation services charged at £99.99/hour with volume discounts available. One-time project-based revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

QARA Technical provides managed IT support, cybersecurity, cloud hosting, networking, Wi-Fi, leased lines, VoIP, and unified communication services to UK businesses. The portfolio includes IT support with a 15-minute response SLA, SentinelOne EDR or Bitdefender managed endpoint security, Microsoft 365 management, Dropsuite cloud backup, NordPass password management, PaperCut print management, and professional office relocation services. All services are sold on monthly subscription contracts with per-user or per-device pricing.

Product overview

QARA Technical is a UK-based managed IT services company that provides a unified portfolio of IT support, cybersecurity, cloud infrastructure, and business productivity services to UK businesses. Rather than a single software product, the offering is organised as a suite of integrated managed services: IT Support Services (the core support layer, powered by a Freshdesk ticketing portal with 15-minute response SLA) sits at the centre, supported by Security Solutions (SentinelOne EDR or Bitdefender AV), Cloud Hosting Solutions (with specialised PaperCut hosting), and Dropsuite Cloud Backup for Microsoft 365 and Google Workspace. Business productivity is delivered through Microsoft 365 Management, VoIP Phone Systems (Teams Direct Routing or 3CX), and Network Management, complemented by Wi-Fi Solutions, Leased Lines, NordPass Business password management, Website Management, PaperCut Print Management, and Office Relocation services. All services are priced per-user or per-device on a monthly subscription model with graduated pricing tiers.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 30% printing cost reduction achievable with PaperCut implementation
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationTechnology partner providing Microsoft 365 services including email hosting, document collaboration, Teams Direct Routing VoIP, and cloud productivity solutions. QARA Technical provides migration, setup, and ongoing management of Microsoft 365 environments.
• SentinelOnecoreTechnology or IntegrationAI-powered endpoint detection and response (EDR) security platform partner. QARA Technical provides deployment, configuration, and managed services for SentinelOne EDR solutions including behavioral AI monitoring and autonomous threat response.
• BitdefendercoreTechnology or IntegrationEnterprise antivirus and endpoint protection partner. QARA Technical offers managed Bitdefender services with real-time scanning, centralized management via GravityZone, and advanced threat defense.
• 3CXsupportingTechnology or IntegrationVoIP phone system platform partner. QARA Technical specializes in 3CX implementations offering comprehensive call management, IVR, hot-desking, and call center features as an alternative to Microsoft Teams Direct Routing.
• DropsuitecoreTechnology or IntegrationCloud backup solution partner for Microsoft 365 and Google Workspace protection. QARA Technical provides Dropsuite implementation, configuration, and ongoing backup management with immutable architecture for ransomware protection.
• NordPasssupportingTechnology or IntegrationEnterprise password management partner offering XChaCha20 encryption and zero-knowledge architecture. QARA Technical provides deployment, user onboarding, training, and ongoing support for NordPass Business solutions.
• PaperCutcoreTechnology or IntegrationPrint management software partner. QARA Technical specializes in PaperCut MF/NG implementation, configuration, and cloud-hosted PaperCut server management including print analytics, cost control, and secure print release features.
• CiscosupportingTechnology or IntegrationTechnology brand referenced in logo section as industry partner for networking and infrastructure solutions.
• GradwellsupportingTechnology or IntegrationTechnology brand referenced in logo section as industry partner for communications or VoIP solutions.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Daisy Corporate Services: Large UK provider of unified communications, managed IT, connectivity, and cloud services to SMB through enterprise customers. Overlaps QARA's portfolio at a much larger scale and broader geographic footprint.
• SCC: Major UK and European IT services and solutions provider spanning managed services, cloud, security, and infrastructure. Comparable broad incumbent offering overlapping capabilities to QARA's managed IT/security portfolio.
• Softcat: UK-leading IT infrastructure reseller and increasingly managed services provider focused on Microsoft, cloud, and security. Comparable in customer overlap (UK mid-market) though primarily a licensing/hardware-led business.

Direct peers

• Icomm: UK-based IT support, telecoms, and managed services provider to SMBs. Comparable direct peer delivering IT support, VoIP, connectivity, and security under a similar subscription-led model.
• Kogo: UK managed IT and Microsoft 365 specialist (formerly 365 IT) delivering managed support, security, and cloud services to SMBs. Direct peer with comparable Microsoft-centric managed services positioning.
• Bytes Technology Group: UK-headquartered IT solutions provider and managed services company offering Microsoft, security, cloud, and support services to mid-market and enterprise customers. Closest direct peer to QARA in terms of UK B2B managed IT services focus.
• Netstar: London-based UK managed IT services provider focused on SMB and mid-market clients with Microsoft, cloud, security, and support offerings. Highly comparable in size, geography, and service portfolio to QARA.
• ANS Group: UK-based managed cloud, security, and digital transformation services firm serving mid-market and public sector. Comparable to QARA in delivering multi-vendor managed IT, Microsoft, and security services to UK organizations.
• Littlefish: UK managed IT support and cybersecurity services firm providing 24/7 helpdesk, endpoint security, and cloud services to SMB and mid-market customers. Direct peer in scope, customer profile, and managed services delivery model.
• Node4: UK managed cloud, communications, and security services provider for mid-market and enterprise. Comparable to QARA in offering an integrated portfolio of cloud hosting, managed security, UC/voice, and network services to UK businesses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/qaratechnical

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QARA TECHNICAL LTD