What GOGO Express Inc. does

GOGO Express Inc., operating as GoGo Xpress, is a Philippine e-commerce logistics platform launched on September 15, 2019 as a product of parent company QuadX Inc. and headquartered at 360 C. Raymundo Avenue, Pasig City. The platform bundles nationwide door-to-door parcel delivery (NCR, Luzon, Visayas, Mindanao) with a suite of free seller tools — including the GoBenta storefront builder (up to 100 SKUs, Facebook Messenger integration), GoBulk (1,000-order spreadsheet upload), GoPromo, GoKita dashboard, and a Shopify plugin — alongside Cash-on-Delivery collection, free pickup, free pouches/boxes, free air waybills, and free item protection for parcels valued at ₱500 and below. Enterprise customers access GoGo Xpress Business+, which exposes an API for booking, tracking, and disbursal automation with custom pricing tiers and dedicated account management, while hyperlocal Same Day Delivery is enabled through a partnership with PandaGo.

GoGo Xpress operates an asset-light model: bookings flow through self-serve iOS, Android, and Huawei AppGallery apps plus a web app at app.gogoxpress.com, while last-mile fulfillment is delivered by an independent rider partner community across metropolitan hubs in Quezon City, Makati, General Santos City, San Pedro, plus provincial hubs in Lipa, Tanauan, Batangas City, and Laguna. Revenue is generated primarily through per-delivery transaction fees (small pouch rates from ₱71.43 GMM-to-Luzon and ₱150-200 inter-island), 1% item protection valuation fees above ₱500, the new Sulit Bundles prepaid product (₱500 for 10 NCR-to-NCR deliveries at ₱50 flat), and negotiated Business+ volume pricing. The customer base spans 329,000+ cumulative merchants since launch, with 22,000+ sellers onboarded in 2025.

The go-to-market combines product-led mobile app onboarding with community-driven referral (GoShare GoEarn, ₱70 per successful referral), event activations (DTI Bagong Pilipinas National Trade Fair, Edamama New Mama Expo 2025, Go Negosyo, BOSSes ng Bayan Community Media Brunch), and marketplace presence (Shopify App Store). GoGo Xpress became the first Philippine company awarded the DTI Trustmark under the Internet Transactions Act in September 2025, adding a government-backed trust seal to its competitive positioning, and is led by Raffy Vicente as President and COO.

Name

GOGO Express Inc.

Legal name

GoGo Xpress

Website

https://gogoxpress.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

GOGO Express Inc. (GoGo Xpress) is a Philippine e-commerce logistics platform that bundles nationwide parcel delivery, free Cash-on-Delivery, and free seller tools (GoBenta storefront, GoBulk, Shopify plugin) for social sellers, MSMEs, and Business+ enterprise merchants across NCR, Luzon, Visayas, and Mindanao.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Services

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (49211)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industry

Crowdsourced Parcel Delivery (independent driver networks) (TLAAAGAB)

Keywords

• Last-mile delivery
• E-commerce logistics
• Cash on delivery
• Social commerce tools
• Parcel delivery services

Headquarters

HQ city

Pasig City

HQ country

Philippines

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Delivery/Parcel Fees: Per-delivery fees based on package size (small pouch, medium pouch, large pouch, box, oversized), origin-destination corridor, and weight. Fees are charged to the sender or receiver (COD) per transaction. This is the primary revenue stream. Base rates start at ₱80 for small pouches within Greater Metro Manila to Luzon corridors, with higher rates for inter-island (Visayas, Mindanao) delivery. A temporary fuel surcharge of ₱5 (NCR) or ₱10 (Provincial) per booking applies.
2. Item Protection Fees: Free item protection for items valued at ₱500 and below. For items above ₱500, sellers pay a 1% valuation fee for additional coverage. Revenue generated from premium item protection on higher-value shipments.
3. Sulit Bundles Prepaid Credits: Prepaid bundle product offering 10 small pouch deliveries for ₱500 (₱50 flat rate per delivery), prepaid via GCash. Revenue recognized upon purchase of bundle credits, which are redeemed at point of booking.
4. Referral Rewards Disbursements: GoShare GoEarn referral program pays ₱70 cash reward per successful referral (2 completed deliveries within 30 days). While this represents a cost rather than revenue, it drives transaction volume and platform take-rate.
5. Business+ VIP Account Services: VIP/corporate accounts with customized pricing tiers (fixed, volumetric, weight-based, tiered), priority support, dedicated account managers, and API integration for enterprise merchants. Revenue generated through negotiated volume-based delivery fees.

Pricing tiers

Go-to-market motion5 records

Distribution channels5 records

Marketing channels10 records

Core offering

GoGo Xpress provides nationwide last-mile parcel delivery (Standard, Same Day, and GoNow) for Filipino social sellers, MSMEs, and enterprise merchants, with free pickup, free packaging, free COD service, free item protection, and free air waybill printing. The mobile-first platform bundles delivery booking with seller tools (GoBenta storefront, GoBulk upload, GoKita dashboard, GoPromo codes, GoMessenger) and a Shopify plugin. Enterprise clients (Business+) access API integration, custom pricing, and dedicated account management.

Product overview

GoGo Xpress is a Philippine e-commerce logistics platform built by QuadX Inc., launched in September 2019 as a hassle-free social selling app for casual and social sellers. The platform operates a platform-plus-modules architecture centered on GoPadala (core delivery booking) and GoBenta (social storefront builder), complemented by specialized tools including Bulk Upload Tool for batch processing up to 1,000 orders, Promo Code Generator for customized promotions, GoKita for performance analytics, and GoMessenger for Facebook shop integration. Delivery products span Standard Delivery (nationwide), Same Day Delivery (metro Manila within-day), and GoNow (20-minute hyperlocal). Enterprise clients access GoGo Xpress Business+ with API integration, VIP rates, and dedicated support. The platform differentiates through free services including pickup, packaging (pouches/boxes), COD processing, and item protection up to ₱500. Integrates natively with Shopify and social platforms including Facebook Messenger and Instagram.

Differentiator

Problem solved

Functional benefit

Brands

• GoBenta: Online selling tool for social sellers allowing creation of up to 100 product listings and storefront management.
• GoPadala
• GoBulk
• GoPromo
• GoKita
• GoMessenger
• GoNow
• GoGo Xpress Business+
• Sulit Bundles
• GoShare GoEarn

Products and services

• GoPadala (Standard Delivery Booking) Core parcel booking service enabling sellers to schedule pickup and door-to-door delivery across the Philippines with real-time SMS alerts and tracking. Supports Standard, Same Day, and GoNow delivery options.
• GoBenta Storefront Builder Free online storefront builder and social selling tool allowing sellers to list up to 100 products, generate shareable store links, manage orders, and integrate with Facebook Messenger for conversational commerce.
• Standard Delivery Reliable and affordable nationwide door-to-door delivery with free pickup, free pouches/boxes, free COD service, and free item protection for items valued at PHP 500 and below. Sized by small/medium/large pouch, box, and oversized tiers.
• Same Day Delivery Within-the-day delivery service for Metro Manila sellers. Book before 1PM, pickup 1:30-2PM, sorted at nearest hub, delivered same day via routed hub-based architecture for reliability and scalability.
• GoNow (Same-Day / Hyperlocal Delivery) Ultra-fast hyperlocal delivery service powered by PandaGo partnership, supporting sub-hour to within-day fulfillment and cold-storage hub integration for fresh and perishable items in Metro Manila.
• Shopify Plugin Native Shopify integration available in the Shopify App Store enabling merchants to book GoGo Xpress deliveries, sync orders automatically, and manage COD directly from their Shopify dashboard with up to 15% off plugin bookings.
• GoGo Xpress Business+ (Enterprise Logistics) Enterprise digital logistics solution for high-volume merchants featuring customized pricing (fixed, volumetric, weight-based, tiered), API integration, proof of delivery, VIP rates, exclusive corporate support, dedicated account managers, and tailored analytics dashboards.
• Sulit Bundles (Prepaid Delivery Credits) Prepaid bundle package offering 10 NCR-to-NCR small pouch deliveries for PHP 500 flat (PHP 50 per delivery, up to 3kg each), purchased via GCash for predictable shipping costs among Metro Manila sellers.
• GoBulk (Bulk Upload Tool) Batch order processing tool allowing sellers to upload up to 1,000 COD orders via spreadsheet and seamlessly apply promo codes for high-volume fulfillment workflows.
• GoPromo (Promo Code Generator) Customized promo code creation tool allowing sellers to set discount values, configure usage conditions, and run product-specific or store-wide promotional campaigns.
• Storefront Builder Free online store creation tool within the GoGo Xpress app with no monthly fees, customizable branding with logo upload, social media linking, and integrated nationwide delivery.
• GoMessenger (Messenger Shop) Facebook Messenger integration that links a GoBenta storefront to a Facebook page, allowing customers to browse products and check out directly through Messenger chat with automated conversation flows.
• GoKita (Performance Dashboard) Performance tracking and analytics dashboard providing weekly summaries of shop progress, sales metrics, and business performance insights to help sellers optimize growth strategies.

Quantifiable outcome

• 329,000+ merchants served since 2019 launch
• +3 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• PandaGocoreTechnology or Integration · 20 June 2023Partnership with PandaGo for same-day/instant delivery service in Metro Manila. PandaGo provides the rider network and logistics infrastructure for GoNow (formerly Instant Delivery), enabling sub-hour to within-day delivery. The partnership enhanced GoGo Xpress's service quality for time-sensitive deliveries in Metro Manila.
• ShopifycoreTechnology or IntegrationNative Shopify plugin integration available in the Shopify App Store. Allows Shopify merchants to seamlessly book GoGo Xpress deliveries directly from their Shopify dashboard with automated customer and order data synchronization. Merchants receive up to 15% OFF on deliveries booked through the plugin.
• EdamamacoreGTM or Marketing PartnerEdamama (Philippines' first online-to-offline parenting platform) partnered with GoGo Xpress as official logistics partner for the Edamama New Mama Expo 2025. GoGo Xpress provided on-site drop-off booth for nationwide shipping, booth activities, and ongoing API-based delivery integration. Edamama CEO Samantha Sianghio provided testimonial praising the platform's ease of use and API convenience.
• DehuskminorGTM or Marketing PartnerFilipino plant-based coconut milk brand highlighted as a merchant success case study. Dehusk integrated Shopify with GoGo Xpress to streamline operations, achieving reduced order processing time, fewer fulfillment errors, and higher delivery success rate. Featured in DTI Bagong Pilipinas National Trade Fair content.
• Pure CultureminorGTM or Marketing PartnerPhilippines' first toxin-free luxury skincare brand featured as merchant success case study. Pure Culture used GoGo Xpress to fulfill hundreds of nationwide orders with fewer returns and real-time delivery insights. Showcases logistics capability for beauty/lifestyle brands.
• Consegnia LogisticsminorGTM or Marketing PartnerLogistics company partnership where Consegnia uses GoGo Xpress Business+ for mutual client fulfillment. CEO Joel Manlangit testimonial: 'Partnering with GOGO XPRESS polarizes our capability in delivering our service commitment to our clients. From their competitive rates and timely delivery, to their customer support and account manager, we know we've made the right ally for our mutual growth.'
• DTI PhilippinescoreStrategic or Co-development PartnerPartnership with Department of Trade and Industry (DTI) for MSME empowerment initiatives. GoGo Xpress participated in the DTI Bagong Pilipinas National Trade Fair (July 2025), sharing how smart logistics bridges local supply with national demand. Also subject to DTI regulatory oversight and the first recipient of DTI Trustmark certification.
• Go NegosyocoreStrategic or Co-development PartnerPartnership with Go Negosyo for MSME support through online selling events. GoGo Xpress participated as logistics partner in Go Negosyo Online Selling Event, providing booth activities, merchandise giveaways, and app sign-up support for attendees looking to start or grow online businesses.
• KimstoreminorGTM or Marketing PartnerFilipino electronics/retail brand featured as merchant and brand partner at BOSSes ng Bayan Community Media Brunch. Recognized for brand building and growth story with GoGo Xpress as logistics partner. Part of community-building campaign showcasing successful Filipino entrepreneurs.
• Southstar DrugminorGTM or Marketing PartnerPhilippine retail drugstore chain featured as merchant partner at BOSSes ng Bayan Community Media Brunch. Growing brand presence on GoGo Xpress platform with health/accessibility focus.
• SariSukiminorGTM or Marketing PartnerPhilippine community grocery platform highlighted in GoNow/same-day delivery context. SariSuki uses cold-storage hubs and hyperlocal delivery zones enabled by GoNow (GoGo Xpress's same-day service) to bring fresh produce and everyday essentials to homes faster.
• QuadX Inc.coreOthersGoGo Xpress is a quality product and brand of QuadX Inc., the leading eCommerce logistics and software solutions company in the Philippines. QuadX provides the technology platform, operational infrastructure, and corporate governance for GoGo Xpress. QuadX was founded with a mission to make digital commerce safer and more reliable. Raffy Vicente serves as President and COO of QuadX/GoGo Xpress.

Scale indicators5 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• LBC Express: Philippine-headquartered courier and logistics incumbent with nationwide branch network. Competes with GoGo Xpress across domestic parcel and COD services for both retail and e-commerce senders, with stronger brand recognition among traditional shippers.
• Ninja Van: Singapore-headquartered last-mile logistics player operating across Southeast Asia including the Philippines. Directly competes with GoGo Xpress for e-commerce parcel volumes from online sellers and marketplaces, with broader regional scale.
• Entrego: Philippine fulfillment and last-mile delivery platform serving e-commerce and enterprise shippers. Directly competes with GoGo Xpress's Business+ tier and nationwide parcel offering, with particular overlap in API-integrated enterprise accounts.
• J&T Express: Major Southeast Asian e-commerce logistics provider with deep operations across the Philippines. Competes directly with GoGo Xpress in parcel delivery for online sellers, offering similar nationwide coverage and integration with e-commerce platforms, but at significantly larger scale.
• Flash Express: Thai-founded e-commerce logistics company expanding across Southeast Asia. Closely comparable business model to GoGo Xpress in parcel delivery for online sellers with technology-led booking and tracking, though at much larger scale.
• Shopee Express (SPX): Logistics arm of Shopee marketplace serving Shopee sellers and increasingly third-party merchants in the Philippines. Competes with GoGo Xpress for marketplace seller volume and offers bundled free shipping that pressures GoGo Xpress's value proposition on Lazada/Shopee sellers.
• Lalamove: On-demand crowdsourced delivery platform active in Metro Manila and other Philippine cities. Directly comparable to GoGo Xpress's GoNow same-day offering and B2B delivery use cases, with a similar gig-rider model.

Broad incumbents

• FedEx Philippines: Global courier with Philippine operations serving international and time-sensitive domestic shipping. Competes with GoGo Xpress at the upper end of e-commerce and enterprise parcel services, but does not target micro-sellers or COD-led social commerce.
• 2GO Express: Established Philippine courier and logistics provider owned by 2GO Group. Overlaps with GoGo Xpress in domestic parcel and inter-island delivery but operates as a broader logistics and shipping conglomerate rather than a tech-led social-seller focused platform.

Emerging players

• Borzo (formerly Mr. Speedy): Same-day on-demand courier platform operating in the Philippines. Comparable to GoGo Xpress's GoNow same-day service for urban merchants and B2B urgent deliveries, with overlap on time-sensitive parcel use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GoGoXpressCom
• Xx.com/gogo_xpress
• LinkedInlinkedin.com/company/gogoxpress

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GOGO Express Inc.