Managed Information Services

What Managed Information Services does

Managed Information Services (MIS), doing business as Friendly IT, is a privately held managed IT services provider headquartered in Corona, California, that serves small and medium-sized businesses. The company's service portfolio comprises three core offerings: Managed Computer Management & IT Support (ongoing infrastructure and helpdesk support), Office 365 Applications (Microsoft Office productivity suite and Hosted Exchange email deployment and management), and Remote Access Options (Terminal Services and Workstation-to-Workstation non-server-based solutions enabling remote work for one user or hundreds of users). MIS operates as a Microsoft Small Business Partner, leveraging Microsoft's standard SMB toolsets as the underlying technology stack rather than proprietary platforms.

The business model is a managed services contract model, with revenue generated through ongoing service agreements covering IT support, application management, and remote work environment setup. Pricing is not publicly disclosed; customers are directed to contact the company by phone (562.595.6040) or email ([email protected]) for quotes, indicating a consultative, quote-based sales approach. Go-to-market is sales-led and direct, with no channel partners, resellers, or digital self-service storefront; the company website is the sole digital presence and there are no social media profiles. Customer segmentation is horizontal across SMBs operating in either centralized offices or distributed/remote environments.

Operationally, MIS is a micro-scale entity: it maintains a single headquarters and mailing address in Corona, CA, with no disclosed subsidiaries, no parent company, no funding history, no management team information, and no founding date on its website. Office hours are by appointment, and there is no evidence of AI/ML capabilities, patents, certifications, awards, or regulatory actions. The company's competitive positioning rests on its Microsoft partnership, its SMB focus, and its ability to scale remote work deployments cost-effectively for small client bases.

Name

Managed Information Services

Legal name

Managed Information Services

Website

https://m-i-s.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

Managed Information Services (Friendly IT) is a privately held managed IT services provider in Corona, California, delivering Microsoft-based managed computer support, Office 365, and remote work solutions to small and medium-sized businesses via direct phone-and-email sales.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• Remote work solutions
• Office 365 management
• IT infrastructure support
• Small business IT

Headquarters

HQ city

Long Beach

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Provides ongoing managed IT services including computer management, IT support, and remote work environment solutions for small and medium businesses. Revenue is generated through service contracts for ongoing support and setup services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Managed Information Services provides managed IT services to small and medium businesses, including ongoing computer management and IT support, implementation and management of Microsoft Office 365 applications and Hosted Exchange, and remote work environment setup ranging from a single user to offices with hundreds of users. The company also delivers remote access solutions via Terminal Services and non-server-based Workstation-to-Workstation options, leveraging its Microsoft Small Business Partner status to deliver cost-effective, reliable IT infrastructure.

Product overview

Managed Information Services (MIS) operates as a managed IT services provider offering a unified suite of IT support and solutions for small and medium businesses. The company's core offering combines Managed Computer Management & IT Support as the foundational service, supplemented by Office 365 Applications (including Office & Hosted Exchange) for productivity and communication needs, and Remote Access Options encompassing Terminal Services and Workstation-to-Workstation non-server based solutions for enabling remote work environments. The company positions itself as a Microsoft Small Business Partner delivering 'Friendly IT' services that help businesses set up remote work environments for individual users or organizations with hundreds of employees.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Computer Management & IT Support Comprehensive managed IT support service providing ongoing computer management, technical assistance, and IT infrastructure support for small and medium businesses that lack dedicated in-house IT resources.
• Office 365 Applications Implementation and management of Microsoft Office 365 applications, including the Microsoft Office productivity suite and Hosted Exchange email services, for business communication and collaboration.
• Remote Access Options Remote work enablement solutions including Terminal Services and Workstation-to-Workstation non-server-based options, allowing businesses to support remote work environments ranging from a single user to organizations with hundreds of users.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationManaged Information Services is a Microsoft Small Business Partner, utilizing Microsoft tools and platforms including Office 365 applications, hosted Exchange, and related Microsoft technologies to deliver IT services to their small and medium business customers.

Scale indicators1 record

Recent moves3 records

Expansion highlights1 record

Direct peers

• Thrive: Thrive provides managed IT, cybersecurity, and cloud services to SMB and mid-market clients, overlapping with MIS on managed computer support and Microsoft cloud delivery.
• Ntiva: Ntiva is a managed IT services provider serving SMB and mid-market clients with Microsoft cloud, helpdesk, and managed infrastructure offerings — directly comparable to MIS in service mix and customer profile.
• CMIT Solutions: CMIT Solutions is an SMB-focused managed IT services franchise delivering managed support, Office 365, and remote-work enablement — a close direct peer to MIS in target customer and service portfolio.
• Fully Managed: Fully Managed provides outsourced IT, helpdesk, and managed cloud services to SMBs, with comparable subscription-based managed services delivery and Microsoft cloud offerings.
• NerdsToGo: NerdsToGo is an SMB IT services franchise offering on-site and remote managed IT support, comparable to MIS in targeting small businesses with hands-on technical service delivery.
• CompuData: CompuData delivers managed IT, cloud, and hosted services to SMB customers, with comparable Microsoft-based infrastructure support and Office 365 deployments.
• BTI Communications Group: BTI delivers managed IT, cloud, and communication services to SMBs, comparable to MIS in customer profile and managed-services revenue model.
• NexusTek: NexusTek provides managed IT, cloud, and Office 365 services to SMB and mid-market clients, with a closely overlapping Microsoft-centric managed services portfolio.
• iCorps Technologies: iCorps is a managed IT services and cybersecurity provider for SMB and mid-market clients, with overlapping Microsoft cloud and managed support capabilities.

Broad incumbents

• ITsavvy: ITsavvy is a broad IT solutions provider offering managed services, cloud, and hardware, overlapping with MIS in SMB managed IT but operating at significantly larger scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/managed-information-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Managed Information Services