MAAR Global LLC

What MAAR Global LLC does

MAAR Global LLC is a Miami-based, founder-led private company that operates a managed bilingual (English + Spanish) AI phone receptionist service for US service businesses. The product is delivered as a live AI agent (not a self-serve software platform) that answers inbound calls 24/7, qualifies leads using custom-approved scripts, books appointments directly into client calendars, routes urgent or sensitive matters to the client's team, and delivers SMS follow-ups and call summaries after every interaction. Pickup time is under two seconds and auto language detection enables Spanish-speaking callers to reach a fluent agent without menu prompts.

The company's core technology stack combines real-time speech processing, bilingual natural language understanding, and application-layer orchestration of vertical-specific call flows for six target segments: law firms, dental offices, medspas and aesthetic clinics, HVAC companies, roofing contractors, and home services. Differentiated features include HIPAA Business Associate Agreement availability on request for healthcare-adjacent clients, Webhook and Zapier-based integrations with Jobber and Housecall Pro for field service workflows, custom scripts per business, and missed-call recovery with automatic SMS follow-up. The product is positioned as a 24/7 alternative to a full-time receptionist.

Commercially, MAAR Global runs a sales-led, direct-to-SMB motion through its website, phone (786) 741-7418, and email ([email protected]), supplemented by an SEO-driven bilingual blog. Pricing is subscription-based at approximately $399 per month on month-to-month contracts, with a 7-day onboarding cycle. The company is bootstrapped, with no disclosed funding, operates with a 1–10 person team, and is led by founder Lorenzo Acosta, who personally manages client relationships and onboarding. Revenue, customer count, and growth metrics are not disclosed.

Name

MAAR Global LLC

Legal name

MAAR Global LLC

Website

https://maarglobal.com

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

1–10 employees

Short description

MAAR Global LLC operates a managed bilingual (English + Spanish) AI phone receptionist service that answers 24/7, qualifies leads, and books appointments for US SMB service businesses across law, dental, medspa, HVAC, roofing, and home services verticals, sold via ~$399/month subscriptions.

Ownership category

akta.pro rank

Product category

AI Receptionist Services

NAICS

Telephone Answering Services (561421), Telephone Call Centers (56142), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industries

General Customer Service & Contact Center Operations (BPAAAAAA), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Appointment Scheduling & Service Dispatch Support (BPAAABAO)

Keywords

• AI phone answering
• Bilingual receptionist service
• Virtual answering service
• Appointment scheduling automation
• Lead capture AI

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Bilingual AI Receptionist Service: Monthly subscription service providing 24/7 bilingual AI phone answering, lead qualification, appointment booking, SMS follow-ups, and call summaries. Starting price approximately $399/month with month-to-month contracts.
2. Custom Script Development: Custom AI receptionist scripts built around each business's services, hours, and ideal customer during the 7-day onboarding process.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

MAAR Global LLC builds and operates custom bilingual (English + Spanish) AI phone receptionists that answer inbound calls 24/7 for US service businesses. The agent qualifies leads using client-approved scripts, books appointments directly into the business's calendar, routes urgent matters to the on-call team, and sends SMS follow-ups plus call summaries after every conversation.

Product overview

MAAR Global LLC offers a single core product — the MAAR AI Receptionist — delivered as a live bilingual AI phone agent service. The product is not a self-serve software platform but a managed service built around industry-specific scripts for six verticals: Law Firms, Dental Offices, Medspas & Aesthetic Clinics, HVAC Companies, Roofing Contractors, and Home Services. Each vertical receives a custom call flow, intake questions, and escalation rules tailored to the industry. All verticals share the same underlying capabilities: 24/7 AI call answering in native English and Spanish, lead qualification, appointment booking, urgent call routing, SMS follow-up, and full call transcripts. The company also operates a bilingual content hub (the MAAR Global Blog) providing educational resources for prospective customers.

Differentiator

Problem solved

Functional benefit

Products and services

• MAAR AI Receptionist

Quantifiable outcome

• Businesses that contact a web lead within 5 minutes are 100x more likely to connect and 21x more likely to qualify that lead than waiting 30 minutes (Harvard Business Review study)
• +4 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• ZapiercoreTechnology or IntegrationZapier integration enables MAAR Global to push caller data (name, address, problem description, urgency level) directly into customer CRM or job management tools as new leads or job requests. Setup typically takes less than a day for platforms connected through Zapier.
• JobbercoreTechnology or IntegrationIntegration with Jobber (field service management platform) enables home service contractors to receive caller data directly into their Jobber account for job management, scheduling, and customer tracking.
• Housecall ProcoreTechnology or IntegrationIntegration with Housecall Pro enables home service businesses to automatically flow caller lead information into their Housecall Pro system for automated follow-ups, reviews, and job scheduling.
• WebhookcoreTechnology or IntegrationWebhook integration connects MAAR Global's call handling data directly to customer business systems, enabling automated lead capture and workflow integration without requiring native PMS or EHR connectivity.

Scale indicators2 records

Recent moves1 record

Expansion highlights3 records

Broad incumbents

• AnswerConnect: Long-standing telephone answering service for SMBs across multiple verticals. Broader incumbent offering 24/7 live answering, comparable in target market but operates primarily with human agents.
• PATLive: Established US-based live answering service with 24/7 coverage for SMBs. Competes for the same SMB phone-answering budget but is positioned as a traditional live-operator service rather than AI-native.
• Ruby Receptionists: Established live (human) answering service for SMBs and professional firms; explicitly cited as a comparison point on MAAR's blog. Larger incumbent with broader portfolio but no AI-native focus.

Direct peers

• Goodcall: AI phone agent platform purpose-built for SMBs to answer calls, capture leads, and route conversations. Direct competitor in the AI-native receptionist space with comparable self-serve onboarding.
• My AI Front Desk: AI phone receptionist that answers calls 24/7, schedules appointments, and sends SMS for SMBs. Direct competitor with similar feature set (call answering, appointment booking, SMS follow-ups) targeting service businesses.
• Dialzara: AI phone answering service for SMBs that handles inbound calls, books appointments, and sends transcripts. Closest direct competitor in the AI-native receptionist category with similar SMB targeting and subscription pricing.
• Smith.ai: Hybrid AI + human virtual receptionist service for SMBs and law firms. Direct competitor offering 24/7 call answering, lead qualification, and appointment booking with overlapping verticals (especially legal).

Emerging players

• Synthflow: No-code AI voice agent platform for SMB and enterprise use cases including appointment booking and lead qualification. Overlaps technically with MAAR's AI receptionist core but more horizontally positioned.
• Bland AI: AI voice agent platform enabling customizable phone agents for sales and support. Adjacent competitor offering similar underlying capability (configurable AI phone agents) but more developer/platform-oriented.
• Lex (Lex Legal AI / Lawbro): AI voice/intake agent focused on law firms specifically. Overlaps with MAAR's legal vertical and competes for the same 'after-hours legal intake' use case with deeper vertical specialization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/maarglobal
• LinkedInlinkedin.com/company/maarglobal

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MAAR Global LLC