Voipe Telecom Ltd
Voipe Telecom Ltd is an Israeli cloud telecommunications company founded in 2010 that provides cloud PBX, call center, AI voice agent, and omnichannel messaging platforms to over 500 Israeli businesses, with native Hebrew AI capabilities and 12+ CRM integrations.
- Company typePrivate
- Founded2010
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Voipe Telecom Ltd does
Voipe Telecom Ltd is an Israeli cloud telecommunications company founded in 2010 that delivers cloud PBX, cellular PBX, call center, and AI voice communication platforms to over 500 active business customers in Israel. The customer base spans SMBs and large enterprises across healthcare (Maccabi Healthcare Services), retail (Super-Pharm), transportation (Israel Railways, Egged), real estate (Gindi Holdings), and technology (Deep Instinct), with a stated focus on regulated verticals that require Israeli telecommunications compliance (Amendment 13, Regulation 73, IS 5568) and accessibility certification.
The company's core technology stack is a SIP-based cloud PBX implemented against RFC 3261, with WebRTC for browser-based real-time communication, and AI capabilities layered on top including STT, TTS, and NLU supporting Hebrew, English, and Arabic. Product offerings include Cloud PBX with extensions and Hebrew IVR, Cellular PBX for field teams, a Call Center module with skills-based ACD and predictive dialer, an AI Voice Agent with NLU-based intent recognition, and a Voice Intelligence suite covering transcription, sentiment analysis, automated QA, sales intelligence, and Regulation 73 call recording compliance. The platform integrates with more than twelve CRM systems, including Salesforce, HubSpot, Monday.com, Zoho and Israeli-specific platforms (Fireberry, Origami, Kala, Zebra CRM, Priority), and is sold alongside Fanvil IP endpoint hardware through an authorized dealership covering 21 device SKUs.
Voipe operates a direct-to-customer SaaS model with publicly listed all-inclusive pricing of ₪39 per user per month (Standard) and ₪69 per user per month (Business), with no setup fees, and one-time hardware revenue from Fanvil device sales. Distribution is exclusively domestic via website, phone, WhatsApp, and self-serve demo scheduling. The company is privately held with no disclosed external funding rounds, and is operated by an 11-50 employee team headquartered in Rishon LeZion, Israel.
Voipe Telecom Ltd firmographics
Firmographics- Name
- Voipe Telecom Ltd
- Legal name
- ווייפי טלקום בע"מ
- Website
- https://voipe.co.il
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Voipe Telecom Ltd is an Israeli cloud telecommunications company founded in 2010 that provides cloud PBX, call center, AI voice agent, and omnichannel messaging platforms to over 500 Israeli businesses, with native Hebrew AI capabilities and 12+ CRM integrations.
- Ownership category
- akta.pro rank
Voipe Telecom Ltd industry classification
Industry- Product category
- Cloud Communications / Business Telephony
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Computer Systems Design and Related Services (54151)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Virtualized IMS & VoIP Core (vIMS) (HDAFANAE)
Keywords
Where Voipe Telecom Ltd is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Voipe Telecom Ltd business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Supply Chain, Operations, Marketing or Sales
Revenue model
- Cloud PBX Subscription: Monthly or annual subscription per user at ₪39 or ₪69 per user/month (all-inclusive), with ₪0 setup. Includes extensions, IVR, routing, recordings, and CRM integrations.
- IP Phone Hardware Sales: Sale of Fanvil IP phones — 21 models across three series (XU, V, H). Prices range from ₪55 to ₪1,199 excluding VAT. Voipe is an authorized Fanvil dealer in Israel.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Plan — ₪39 per user/month |
| Subscription | Monthly | Business Plan — ₪69 per user/month |
| Unit Pricing | One time/ perpetual license | Fanvil IP Phones — hardware |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Voipe Telecom Ltd product offering
Product offeringCore offering
Voipe Telecom Ltd provides a cloud-hosted business telephony platform (cloud PBX) for Israeli organizations, bundled with IP phone hardware (Fanvil), CRM integrations, omnichannel call center capabilities, and AI-powered voice services (AI voice agent, voice intelligence, and transcription). The platform is delivered as a subscription service backed by Israeli-region infrastructure and Hebrew/Arabic language support.
Product overview
Voipe offers a cloud-based unified communications platform centered on a cloud PBX (Cloud PBX) with Hebrew-first design. The core platform includes Cloud PBX with extensions, IVR, recording, and multi-site support, complemented by a Cellular PBX for field teams and a Call Center module with skills-based ACD, predictive dialer, and real-time dashboards. A dedicated Voipe AI platform provides AI Voice Agent (24/7 NLU-based voice agent in Hebrew/English/Arabic), Voice Intelligence (transcription, sentiment analysis, QA automation, sales intelligence), and AI Transcription. The platform integrates with 12+ CRM systems (Salesforce, Monday, Zoho, Origami, Fireberry, Kala, Zebra, Priority, and others) via screen pop, click-to-dial, and automatic call logging. Additional modules include real-time dashboards, analytics reports, softphone app, and virtual SIM. Same-company brand Smarticks handles WhatsApp and omnichannel messaging on the same infrastructure.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 99.9% uptime SLA with 0.9% downtime indicator
- +3 more outcomes
Companies that use Voipe Telecom Ltd
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
Voipe Telecom Ltd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability10 records
Feature6 records
Voipe Telecom Ltd partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- FanvilcoreVoipe is an authorized Fanvil dealer in Israel, selling and supporting 21 models of Fanvil IP phones across three series (XU, V, H) with full compatibility with Voipe cloud PBX including auto-provisioning and remote firmware updates.
- SalesforcecoreVoipe integrates with Salesforce CRM via CTI framework and REST API, providing embedded softphone, screen pop, click-to-dial, and automatic call logging with recording links.
- HubSpotcoreCRM integration with HubSpot providing screen pop, click-to-dial, and call logging.
- Monday.comcoreCRM integration guide with Monday.com for Israeli businesses.
- ZohocoreCRM integration guide with Zoho for lead and contact management.
- Fireberry (פיירברי, formerly Powerlink)coreCRM integration with Fireberry (formerly Powerlink) for Israeli businesses, providing screen pop, click-to-dial, call logging, and recording links via documented integration framework.
- Kala CRMcoreCRM integration with Kala CRM (by Sortex) for Israeli service businesses, providing automatic screen pop, click-to-dial, call logging, automatic callback tasks, SMS sending, and marketing source attribution by phone number.
- Zebra CRMcoreCRM integration with Zebra CRM for small and medium businesses via public API, providing click-to-dial, screen pop on incoming calls, and bi-directional call logging.
- OrigamicoreCRM integration with Origami for Israeli businesses.
- PrioritycoreCRM integration with Priority ERP/CRM system via dedicated CTI tab in Voipe CPanel.
- SmarticksminorSame-company product for written communications (WhatsApp, SMS, chat) — managed on the same infrastructure as Voipe, from the same company (וויפ טלקום).
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Voipe Telecom Ltd competitors and assessment
Company assessmentDirect peers
- NICE inContact (CXone): NICE CXone is a cloud contact center platform with AI analytics, workforce engagement, and omnichannel routing. It competes with Voipe's Call Center product for enterprise customers seeking AI-powered voice analytics and quality assurance.
- Genesys: Genesys is a leading CCaaS and customer experience platform with AI-driven routing, quality management, and analytics. It directly competes with Voipe's Call Center module and Voice Intelligence AI capabilities for enterprise and call center customers.
- Bezeq International (IP Centrex): Bezeq International is Israel's incumbent telecom and IP Centrex provider, named by Voipe as a primary competitor. Both serve Israeli enterprise customers migrating off legacy copper, with Bezeq owning the carrier infrastructure and Voipe offering a cloud-native alternative.
- Mitel: Mitel provides cloud PBX, UCaaS, and contact center solutions for SMBs and enterprises. It is a direct competitor to Voipe's core cloud PBX offering with similar SIP-based architecture and CRM integration ecosystem.
- 3CX: 3CX is a global cloud PBX and UCaaS provider that Voipe explicitly targets on its comparison pages. Both serve SMBs and enterprises with SIP-based PBX, IVR, call center, and CRM integrations, competing head-to-head in Israel and globally.
Broad incumbents
- RingCentral: RingCentral is a leading global cloud UCaaS and CCaaS provider with message, video, and voice. It is a broad incumbent competing against Voipe for mid-market and enterprise voice customers in Israel and internationally, with deeper brand and R&D scale.
- Zoom (Zoom Phone): Zoom Phone offers cloud PBX and call center functionality integrated with Zoom's video platform. It competes with Voipe's unified communications offering, especially as Zoom adds multilingual AI features that may erode Voipe's Hebrew advantage.
- Microsoft Teams Phone: Microsoft Teams Phone is a cloud telephony solution bundled with the Microsoft 365 ecosystem. It competes with Voipe for enterprise customers that already use Microsoft productivity suites, and its scale and bundling pose a structural threat to standalone PBX providers.
- 8x8: 8x8 is a global UCaaS and CCaaS provider with integrated cloud contact center. It competes with Voipe in call center and voice intelligence offerings, especially for enterprises seeking AI-powered analytics.
Regional players
- AudioCodes: AudioCodes is an Israeli VoIP infrastructure and UCaaS vendor serving enterprise and service provider markets globally. It is comparable as a fellow Israeli-headquartered voice communications specialist with overlapping SIP, SBC, and cloud telephony technology.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Voipe Telecom Ltd social profiles
Digital presenceVoipe Telecom Ltd compliance and trust
Trust signalCompliance6 records
Voipe Telecom Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Voipe Telecom Ltd leadership team
Management profileNumber of profiles
Voipe Telecom Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Voipe Telecom Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Voipe Telecom Ltd
What does Voipe Telecom Ltd do?
Voipe Telecom Ltd provides a cloud-hosted business telephony platform (cloud PBX) for Israeli organizations, bundled with IP phone hardware (Fanvil), CRM integrations, omnichannel call center capabilities, and AI-powered voice services (AI voice agent, voice intelligence, and transcription). The platform is delivered as a subscription service backed by Israeli-region infrastructure and Hebrew/Arabic language support.
Is Voipe Telecom Ltd a public or private company?
Voipe Telecom Ltd is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Voipe Telecom Ltd founded?
Voipe Telecom Ltd was founded in 2010. It employs 11 to 50 people.
Where is Voipe Telecom Ltd based?
Voipe Telecom Ltd is headquartered in San Francisco, United States, in the North America region.
How does Voipe Telecom Ltd make money?
Two revenue lines are on record. Cloud PBX Subscription is the primary driver. The others are IP Phone Hardware Sales.
Who are Voipe Telecom Ltd's main competitors?
Direct peers on record are NICE inContact (CXone), Genesys, Bezeq International (IP Centrex), Mitel and 3CX. Broad incumbents are RingCentral, Zoom (Zoom Phone), Microsoft Teams Phone and 8x8. AudioCodes is listed as a regional player.
Does Voipe Telecom Ltd have an API?
Yes. REST API providing access to call records, CDR data, recordings, and filtering by date, status, direction, DID, and phone number. Returns JSON with recordsTotal, recordsFiltered, and data array containing src, direction, dst, did, duration, calldate, status, recordingfilename, and uniqueid fields. Authentication via Basic Auth using an API token encoded as Base64 (format: token:api_token). Supports CSV/JSON export for CDRs. Additionally provides Click2Call endpoints (PBX domain, CPanel, and Mobile variants) for click-to-dial with parameters: extension, destination, tech, outboundcid, foreignid, and mobile (client/phone). CTI webhook endpoints for screen pop, call events, queue events, and post-call recording links. Data export formats include CSV, Excel, PDF. Developer documentation is at voipe.co.il/guides/api.
What industry is Voipe Telecom Ltd in?
Voipe Telecom Ltd's product category is Cloud Communications / Business Telephony. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 5171 and its SIC code is 7385.