What HIGH COM does

HIGH COM (legal entity High-Com SAS) is a French telecom and IT integrator founded in 2019 and headquartered in the Sophia Antipolis technology park (Valbonne) with operational offices in Marseille, Aix-en-Provence, Montpellier, Biarritz, Rennes, Lyon, Mougins, and Saint-Gilles-les-Bains (La Réunion). The company serves more than 2,000 businesses and public administrations, principally small and medium-sized enterprises (PMEs) plus public-sector and healthcare clients, consolidating what is typically a stack of four to five separate vendors — telecom operator, IT managed services, copier/print, video surveillance, and security/alarm — into a single account-managed relationship.

The core product portfolio is built on three tiers of VoIP (Box Pro for up to 2 extensions, Centrex/BroadSoft for 3–20 extensions, and IPBX 3CX Cloud for unlimited extensions) deployed on TP-Link Omada networking equipment, Yealink IP/DECT phones, and Zyxel USG FLEX firewalls, with failover across fiber FTTH/FTTO, integrated 4G/5G LTE, and Starlink satellite. On top of this stack the company distributes Bouygues Telecom Entreprises mobile and fiber plans (Platinum-tier reseller), delivers ESET PROTECT Complete cybersecurity, TP-Link VIGI AI video surveillance, Synology+cloud backup in ISO 27001/HDS-certified French datacenters, and an AI conversational voice agent (Agent IA conversationnel HC) that autonomously handles inbound and outbound calls with 3,297 native CRM/calendar/SMS/WhatsApp integrations.

Revenue is predominantly recurring: subscription licensing for VoIP (Centrex from €15/user/month, 3CX PRO €25/channel/month), Bouygues mobile/fiber resale, AMI managed IT services at €25/workstation/month, cloud backup from €15/month, and AI agent from €347–500/month depending on commitment length. Episodic hardware and installation revenue (Starlink kits €900–€2,880, professional installation €1,200–€3,000) supplements recurring streams. Distribution is sales-led via 9 regional agencies, anchored by a free on-site technical audit as the primary demand-generation tool.

Name

HIGH COM

Legal name

High-Com SAS

Website

https://high-com.fr

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

French telecom and IT integrator serving 2,000+ SMEs and public administrations across 9 regional offices in mainland France and La Réunion with unified VoIP, multi-carrier connectivity, managed IT, video surveillance, and a proprietary AI voice agent.

Ownership category

akta.pro rank

Product category

Managed IT and Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), All Other Telecommunications (5178), Satellite Telecommunications (517410), Security Systems Services (56162), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Business telecom services
• Managed IT services
• VoIP telephony integration
• Enterprise connectivity solutions
• Cybersecurity managed services

Headquarters

HQ city

Marseille

HQ country

France

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. VoIP telephony licensing (Centrex & 3CX): Monthly subscription licensing per extension/site for hosted telephony. Centrex Essential at €10 licence/site + €15/user, 3CX PRO at €25/channel. Includes unlimited calls to French fixed/mobile and 70 international destinations. Trunk SIP channels billed per simultaneous call capacity (2 to 60+ channels).
2. Bouygues Telecom mobile and fiber plans: Reseller revenue from Bouygues Telecom Entreprises product range including Neo mobile plans (€6-166/month), FTTH fiber (€54-75/month), FTTO dedicated fiber (€215-315/month), 4G/5G routers (€67-109/month). Volume discounts for 3+ lines.
3. Starlink equipment and installation: One-time hardware sales (Enterprise Kit €900, High Performance Kit €2,880), installation fees (Simple €1,200 / Complex €3,000 + €750 service fee), plus monthly subscriptions for data priority tiers (50Go €85, 500Go €160, 1To €260, 2To €460/month) and technical support (€108/month Bouygues BTE or €20/month High-Com).
4. AI conversational agent subscription: AI voice agent platform with pricing tiered by commitment length: €500/month (12 months), €457/month (36 months), €347/month (63 months). Deployment fee €1,500 one-time. Optional SMS push at €0.26/SMS and WhatsApp/SMS conversations at €0.45/conversation.
5. IT Assistance & Maintenance (AMI): Managed IT services subscription at €25 HT/month/workstation including ATERA proactive maintenance, ESET antivirus, remote support, software updates, and free IT audit. On-site intervention optional at €350 HT/half-day.
6. Cloud backup (Mon Backup): Monthly subscription for cloud backup: Standard (100Go €15/month), Large (500Go €80/month), X-Large (1000Go €130/month). Includes installation, supervision, unlimited versioning, and 15-minute backup frequency. Data stored in France in 2 ISO27001/HDS certified datacenters.
7. ESET cybersecurity bundle: ESET PROTECT Complete bundle including server protection, endpoint security, mobile threat defense, email security, vulnerability/patch management, full disk encryption, and cloud application protection. Sold as managed service bundled with AMI or standalone.
8. Video surveillance and anti-intrusion: Sale and installation of TP-Link VIGI cameras (dome interior 90°, bullet IR exterior, 360° outdoor dome), NVRs, alarm systems (central unit, motion detectors, indoor/outdoor sirens with flash), and associated accessories. Includes professional installation and client training.
9. Firewall hardware and UTM licensing: Zyxel USG FLEX hardware firewall with optional UTM license bundle (anti-malware, IPS, web filtering, sandboxing, SecuReporter). Hardware from €500-2,000 depending on model. Premium license enables real-time security updates and advanced reporting.
10. Studio professional voice messages: AI-assisted voice message recording service for IVR/auto-attendant. First message free with subscription, then €29 HT/message. Real voice recording with professional assistance at €49 HT per message. Music on hold options.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

HIGH COM is a one-stop IT, telecom and cybersecurity integrator for SMEs and administrations, consolidating what are typically four to five separate providers (telecom operator, IT managed services, copiers, security/alarm, video surveillance) under a single account manager with a sub-60-second support commitment. Its core offering combines hosted VoIP telephony (Box Pro, Centrex BroadSoft, IPBX 3CX Cloud), resold Bouygues Telecom Entreprises mobile and fiber plans, Starlink satellite broadband, TP-Link Omada networking, Zyxel firewalls, ESET cybersecurity, Synology + cloud backup, TP-Link VIGI video surveillance, and the proprietary Agent IA conversationnel HC AI voice agent, delivered through nine physical agencies across France and La Réunion with free on-site audit, turnkey deployment and 24/7 monitoring.

Product overview

High-Com is a telecom & IT integrator offering a unified services portfolio for businesses and administrations. The core offering is built around three VoIP telephony tiers — Box Pro (up to 2 extensions), Centrex/BroadSoft (3–20 extensions), and IPBX 3CX Cloud (unlimited extensions) — deployed on a networking stack of TP-Link Omada (WiFi, switches, routers), Yealink IP/DECT phones, and Zyxel UTM firewalls, with Starlink satellite and fiber/FTTO as connectivity options. On top of connectivity, it resells Bouygues Telecom Entreprises mobile plans and provides managed security services including ESET PROTECT Complete cybersecurity, TP-Link VIGI AI video surveillance, Synology NAS + cloud backup (Mon Backup), and anti-intrusion systems. The most recently launched offering is the Agent IA conversationnel HC, an AI-powered autonomous voice agent handling inbound/outbound business calls 24/7 via natural language, integrated with CRM, calendar, SMS, and WhatsApp.

Differentiator

Problem solved

Functional benefit

Brands

• Zeshop: Subsidiary specializing in IT equipment and device leasing with refurbished solutions
• utello.io
• Agent IA conversationnel HC

Products and services

• Agent IA conversationnel HC Proprietary AI-powered autonomous voice agent that answers inbound and outbound calls 24/7, qualifies leads, books appointments directly into client calendars, triggers CRM actions, and follows up via SMS and WhatsApp without human intervention. Priced from €347/month on a 63-month commitment with €1,500 deployment fee; targets businesses in 90+ sectors (artisans, medical, legal, automotive, real estate, insurance, accounting).
• Box Pro Entry-level VoIP bundle for very small businesses (1–2 IP extensions) combining the TP-Link Omada ER-706W-4G gateway with integrated WiFi 6 and 4G LTE failover, plus Centrex hosted telephony in an all-in-one package without a separate switch.
• Centrex (BroadSoft) Hosted IP telephony offer for SMEs with 3 to 20 IP extensions based on BroadSoft, deployed on TP-Link PoE switches with Yealink IP/DECT handsets, including visual voicemail, call groups, SVI/IVR, conference bridge and supervision via the DOKO unified communication app.
• IPBX 3CX Cloud Scalable cloud-hosted IPBX based on 3CX software for SMEs and ETIs without an extension limit, deployed behind a Zyxel USG FLEX 700H UTM firewall with optional Starlink and 4G failover, supporting unlimited concurrent calls, video conferencing, softphone and smartphone apps and CRM integrations.
• 3CX (software platform resale) 3CX unified communications platform for voice, video, live chat, WhatsApp and SMS managed by High-Com as a Gold partner, available in cloud-hosted or on-premises deployment, with Microsoft 365 and Google Workspace synchronization.
• Centrex BroadSoft platform Cloud-hosted business telephony integrating voice, video and data with visual voicemail (SMS/email), custom caller ID, call forwarding, call groups, IVR (SVI), conference bridge and supervision, accessible from the DOKO unified communication app on PC, Mac, Android and iOS.
• Bouygues Telecom Entreprises distribution (mobile, fiber, 4G/5G routers) High-Com resells Bouygues Telecom Entreprises mobile plans (Neo Enterprise series from 5Go to Illimité Monde, €6–€166/month), FTTH/FTTO fiber internet, and 4G/5G enterprise routers as a Platinum-tier distributor across France.
• Internet PRO business connectivity portfolio Multi-carrier business internet access portfolio including ADSL (from €45/month), VDSL (€49/month), SDSL with GTR 4h, FTTH fiber (from €59/month) and FTTO dedicated symmetric fiber (from €300/month) sourced from Orange, SFR, Bouygues, Covage, Axione, Free, Completel and Altitude Infrastructure.
• Starlink managed satellite internet Managed Starlink satellite broadband deployments for businesses and administrations in non-fiber areas, including Enterprise Kit (€900) and High Performance Kit (€2,880), installation (€1,200–€3,000), data priority subscriptions (50Go €85–2To €460/month), technical support (€20–€108/month), and on-site site audit (€299).
• Zyxel USG FLEX firewall (hardware + UTM license) Zyxel USG FLEX series physical UTM firewalls (€500–€2,000 hardware) with anti-malware, IPS/IDS, URL filtering, VPN (IPSec, SSL, L2TP) and sandboxing; available with a Premium license that enables real-time updates and SecuReporter analytics.
• ESET PROTECT Complete cybersecurity bundle All-in-one managed cybersecurity bundle covering endpoint (servers, PCs, Mac, mobile), email security, vulnerability and patch management, full disk encryption, modern endpoint detection, threat intelligence and Cloud App Security, managed from a single console with 170+ built-in reports.
• TP-Link VIGI AI video surveillance and anti-intrusion AI-powered professional video surveillance (indoor dome, outdoor bullet and 360° PTZ cameras up to 4K Ultra HD with 30m color night vision), NVRs, alarm systems (central unit, motion detectors, indoor/outdoor sirens with flash) and associated accessories, with professional installation and client training.
• Sauvegarde (NAS Synology + Mon Backup cloud) Hybrid backup subscription combining local NAS (Synology DS224+, RS820+, DS1621+) with cloud replication in two ISO 27001 and HDS-certified French data centers, with three monthly tiers (Standard 100Go €15, Large 500Go €80, X-Large 1000Go €130), unlimited versioning, 15-minute backup frequency and ransomware-resistant block technology.
• Assistance & Maintenance Informatique (AMI) Managed IT assistance subscription at €25 HT/month/workstation including ATERA-based 24/7 proactive monitoring, ESET antivirus, unlimited remote support, software updates, performance optimization and a free IT audit; on-site intervention available at €350 HT per half-day.
• Yealink IP phones and DECT handsets (hardware resale) Full range of Yealink business IP phones (T5 series including T54W, T57W, T58W, T73W, T74W, T85W, T87W) and DECT phones (W70B, W73H, W78H, W59R) sold by High-Com as part of its VoIP deployment bundles.
• Yealink DECT W80 / W90 multi-cell systems Multi-cell DECT IP systems (W80 supporting up to 30 base stations / 100 handsets, W90 at enterprise scale) with seamless roaming and handover, HD audio, flexible noise reduction (FNR) and centralized management for large sites.
• TP-Link Omada enterprise networking hardware TP-Link Omada enterprise networking equipment including WiFi 6 access points (EAP610, EAP620 HD, EAP650, EAP615-Wall), gigabit PoE switches and ER605/ER706W VPN routers, used as the network infrastructure layer in Box Pro, Centrex and IPBX 3CX Cloud deployments.
• Studio (AI-assisted professional voice messages) AI-assisted professional voice message service for IVR auto-attendant prompts, on-hold music and welcome messages, with French and international voices (Laura, Victor) and background music; first message free with subscription, then €29 HT per message, or €49 HT with professional human recording.
• Zeshop (refurbished IT equipment leasing subsidiary) Wholly-owned High-Com subsidiary specializing in refurbished IT equipment leasing for businesses, including Apple products, laptops and printers, with a focus on cost control and technology sustainability.

Quantifiable outcome

• Up to 30% savings on total IT/Telecom budget
• +7 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core, key and minor.

• Bouygues Telecom EntreprisescoreChannel Partner/ Reseller/ DistributorPlatinum-level authorized distributor of the full Bouygues Telecom Entreprises product range including Neo mobile plans (5Go to Illimité Monde), FTTH/FTTO fiber, and 4G/5G routers. Enables High-Com to offer carrier-grade connectivity with GTR SLAs to businesses with 20-2,000 employees across France.
• 3CXcoreTechnology or IntegrationGold certified partner for 3CX IPBX Cloud unified communications platform. High-Com deploys 3CX PRO as its mid-to-enterprise VoIP solution with unlimited extensions, real-time supervision, HD video conferencing, and softphone apps. Three-tier architecture (Box Pro / Centrex / IPBX 3CX Cloud) is built on 3CX.
• TP-Link OmadakeyTechnology or IntegrationPro Platinum partner for TP-Link Omada SDN networking equipment. High-Com uses Omada ER-706W-4G gateway/router, TL-ES205GP/TL-SG3452XP PoE switches, and EAP610/EAP650 WiFi 6 access points in its standard enterprise customer architectures.
• Zyxel (USG FLEX)keyTechnology or IntegrationSecurity Partner for Zyxel USG FLEX firewall product line. The USG FLEX 700H with UTM licensing (IPS, sandboxing, web filtering, anti-malware) forms the security gateway in the 3CX Cloud deployment architecture.
• SpaceX StarlinkkeyTechnology or IntegrationAuthorized Starlink service provider for La Réunion region. High-Com won the Région Réunion public procurement tender to equip multiple public sites with Starlink. Company provides end-to-end Starlink deployment including equipment supply, professional installation, migration, and ongoing support for enterprise and government customers in non-fiber-eligible areas.
• ESETkeyTechnology or IntegrationManaged security reseller offering ESET PROTECT Complete bundle (server protection, endpoint, mobile, email security, vulnerability management, full disk encryption, cloud app protection). Part of the AMI managed services offering.
• SewanminorChannel Partner/ Reseller/ DistributorMobile data plan provider for Sewan-branded mobile tariffs (Sans DATA, 1Go to 500Go/1To tiers) offered as alternatives to Bouygues Telecom mobile plans.
• Orange, SFR, Free, Axione, Covage, Completel, Altitude InfrastructurekeyChannel Partner/ Reseller/ DistributorMulti-carrier partner network enabling High-Com to offer best-fit connectivity regardless of location. Partnerships with France's major telecom operators and local loop carriers (Axione, Covage, Altitude Infrastructure for FTTH/FTTO coverage) ensure maximum eligibility across all customer sites.
• QUANTA Marseille (Smart Building)minorStrategic or Co-development PartnerHeadquarters co-located in the QUANTA Marseille smart building, which hosts a digital and innovation ecosystem. Strategic positioning to stay close to emerging technologies (IoT, Cloud computing, AI, smart cities).

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Orange Business Services: Incumbent French carrier's enterprise division offering fixed voice, UCaaS, SD-WAN, and managed IT across all of France — broad overlap with High-Com's hosted telephony and connectivity lines but at much larger scale and with full carrier control.
• SFR Business (Altice France): Enterprise arm of French carrier SFR providing mobile, fiber, UC, and cloud services to business — competes broadly in High-Com's TAM as an incumbent with direct carrier economics rather than integrator margins.
• Spie ICS: Large French managed-IT and telecom services provider (part of Spie group) covering UC, networking, cybersecurity, and cloud for multi-site enterprises — broader scale and project footprint than High-Com, with overlapping managed-services value proposition.

Direct peers

• Stella Telecom: French telecom operator/integrator focused on SME and mid-market VoIP, fiber, mobile, and cloud services — overlaps High-Com's hosted telephony and connectivity offerings for the same PME customer segment.
• Ringover: French SaaS cloud telephony and contact center vendor targeting SMEs with AI features — competes with High-Com's 3CX/AI-agent stack on hosted telephony and conversational AI for the same buyer.
• Hexanet: French B2B telecom and IT integrator serving SMEs and mid-market with hosted telephony, fiber, cloud, and managed security — a near-twin of High-Com's go-to-market model and customer base across France.
• Diabolocom: France-based cloud contact center and AI voice agent provider for mid-market and enterprise customer experience teams — directly comparable to High-Com's Agent IA conversationnel HC in terms of AI-driven call automation and CRM integrations.
• Oceanet Technology: French managed telecom and cloud integrator headquartered in western France, offering hosted VoIP, fiber connectivity, hosting, and cybersecurity to SMEs — comparable in product mix, customer segment, and integrator business model.
• Hub One: French B2B telecom integrator (subsidiary of Groupe ADP) providing connectivity, unified communications, and managed services to mid-market and large enterprises — comparable in integrator/multi-vendor services model.
• Adista: Larger French integrator of telecom, cloud, and managed services (hosted UC, fiber, cybersecurity) for SME and mid-market customers — comparable portfolio, broader geographic reach, and similar integrator economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/highcom-sas

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HIGH COM