Neotel Macedonia
Neotel Macedonia is a privately held North Macedonian telecom operator founded in 2004, providing fiber internet, ReplayTV IPTV, fixed telephony, IP Centrex, colocation, and wholesale IP Transit to residential, business, and carrier customers across North Macedonia and the wider Western Balkans.
- Company typePrivate
- Founded2004
- HeadquartersSkopje
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What Neotel Macedonia does
Neotel AD Skopje is a privately held North Macedonian telecommunications operator founded in 2004 by Neocom AD Skopje, headquartered in Skopje, serving residential and business customers across most of the Republic of North Macedonia. The company operates an owned fiber optic network (FTTH) and LTE wireless infrastructure with gigabit backbone capacity, delivering residential internet at up to 300 Mbps symmetric and business-grade services up to 500 Mbps symmetric. Its product portfolio spans optical internet, the proprietary ReplayTV interactive IPTV platform (developed domestically in 2016, with up to 190 channels including Arena Sport, Eurosport, and HBO), fixed telephony (PSTN, ISDN BRI/PRI, IP Centrex virtual PBX, SIP Trunk), wholesale IP Transit, leased lines across DWDM and IP/MPLS, and a Tier 3+ operator-neutral colocation data center (neoDC) with Anti-DDoS protection rated above 1 Tbps.
The revenue model is subscription-recurring across virtually every product line, with monthly billing for residential and SME customers and contract-based pricing for enterprise and wholesale clients. Pricing is granular and tiered: residential NeoPlay bundles range from approximately 1,268 to 1,793 denars/month, business Office Fiber from 1,290 to 2,490 denars/month, and IP Centrex drops to as low as 90 denars/extension at higher volumes. Go-to-market is hybrid: direct contact-center sales (02/55 11 155 residential, 02/55 11 188 business), online self-serve ordering, a network of physical sales points and partner retailers, and courier-delivered equipment. International reach is wholesale in nature — direct peering with Google, Facebook, Microsoft, Netflix, and Cloudflare, presence at DE-CIX, VIX, and AMS-IX, redundant Tier 1 transit via Arelion and Lumen, and cross-border interconnections with operators in Serbia, Kosovo, Bulgaria, Albania, and Greece. The company holds a full ISO certification stack (9001, 14001, 45001, 20000-1, 27001, 22301), reinforcing enterprise and government credibility.
Neotel Macedonia firmographics
Firmographics- Name
- Neotel Macedonia
- Legal name
- Neotel AD Skopje (НЕОТЕЛ АД Скопје)
- Website
- https://neotel.mk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Short description
- Neotel Macedonia is a privately held North Macedonian telecom operator founded in 2004, providing fiber internet, ReplayTV IPTV, fixed telephony, IP Centrex, colocation, and wholesale IP Transit to residential, business, and carrier customers across North Macedonia and the wider Western Balkans.
- Ownership category
- akta.pro rank
Neotel Macedonia industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where Neotel Macedonia is headquartered
LocationHeadquarters
- HQ city
- Skopje
Offices2 records
Markets served
Neotel Macedonia business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Internet Services: Monthly subscription fees for fiber optic, LTE, and VDSL internet packages for residential and business customers. Includes unlimited internet options with fair usage policies.
- IPTV/TV Services (ReplayTV): Subscription fees for interactive television packages (ReplayTV M with 156+ channels, ReplayTV L with 190+ channels) including additional HBO package at 200 denars monthly.
- Fixed Telephony Services: Per-second billing for PSTN, ISDN BRI, and ISDN PRI voice channels. Includes IP Centrex virtual PBX service with monthly fees per extension.
- Dedicated Internet Access (DIA): Premium dedicated internet access with SLA guarantees, symmetrical speeds, and 24/7 support for business customers.
- Data Center Services: Colocation, dedicated servers (Linux/Windows), shared hosting, domain registration, and email services. Includes backup and administration services.
- IP Transit (Wholesale): Wholesale IP transit service for operators, ISPs, and content operators with high-quality internet via shortest routes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NeoPlay 100 M - Fiber 100 Mbps + ReplayTV M |
| Subscription | Monthly | NeoPlay 300 M - Fiber 300 Mbps + ReplayTV M |
| Subscription | Monthly | NeoPlay 100 L - Fiber 100 Mbps + ReplayTV L |
| Subscription | Monthly | NeoPlay 300 L - Fiber 300 Mbps + ReplayTV L |
| Subscription | Annual | Office Fiber 100 |
| Subscription | Annual | Office Fiber 200 |
| Subscription | Annual | Office Fiber 300 |
| Subscription | Annual | Office Fiber 500 |
| Subscription | Monthly | IP Centrex 8 |
| Subscription | Monthly | IP Centrex 15 |
| Subscription | Monthly | IP Centrex 30 |
| Subscription | Monthly | IP Centrex 50 |
| Subscription | Monthly | IP Centrex UP (Over 50) |
| Subscription | Monthly | HBO Additional Package |
| Subscription | Monthly | PSTN Fixed Line |
| Subscription | Monthly | ISDN BRI 2 |
| Subscription | Monthly | ISDN PRI 30 |
| Subscription | Monthly | Linux Dedicated Server Start |
| Subscription | Monthly | Linux Dedicated Server Basic |
| Subscription | Monthly | Linux Dedicated Server Optima |
| Subscription | Monthly | Linux Dedicated Server Ultra |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Neotel Macedonia product offering
Product offeringCore offering
Neotel Macedonia is a licensed telecommunications operator offering fiber optic broadband internet (up to 300 Mbps residential, 500 Mbps symmetric for business), interactive IPTV television via its proprietary ReplayTV platform, fixed telephony (PSTN, ISDN, IP Centrex, SIP Trunk), wholesale IP Transit, leased lines, and Tier 3+ data center colocation, hosting, and managed cloud services in North Macedonia. The company sells these services directly to both residential households and business customers through its own optical network and sales channels.
Product overview
Neotel Macedonia operates as a telecommunications operator offering a comprehensive portfolio of services built around three core pillars: high-speed internet connectivity (fiber optic and wireless), interactive television (ReplayTV IPTV), and business communications (telephony and data center services). The product architecture combines a fiber optic network infrastructure delivering up to 500 Mbps with value-added services including IP Centrex virtual PBX, SIP Trunk, and Anti-DDoS protection. Consumer offerings center on NeoPlay bundled packages combining fiber internet with ReplayTV television, while business services include dedicated internet access, leased lines, colocation, and cloud services via Microsoft 365. The company operates its own neoDC data center facility and maintains international connectivity through partnerships with Tier 1 operators and European peering exchanges.
Differentiator
Problem solved
Functional benefit
Brands
- ReplayTV: Interactive IPTV television platform allowing users to pause, rewind, and record live programming, available on multiple devices.
- NeoPlay
- Office Fiber
- IP Centrex
Products and services
- ReplayTV IPTV Interactive IPTV television service with up to 190 TV channels, supporting pause, rewind, and recording of live programming, electronic program guide, multi-device streaming, and a premium HBO add-on package; available to residential and business subscribers.
- Optical Internet (Fiber) Fiber optic broadband internet service for residential subscribers with symmetric speeds up to 300 Mbps, unlimited data (fair usage policy applies), and lowest ping on the market for gaming.
- Office Fiber Business-grade fiber optic internet packages with symmetric speeds of 100/200/300/500 Mbps, bundled with IP Centrex virtual PBX, hosting, and unlimited in-network calls; priced per month excluding VAT.
- Dedicated Internet Access (DIA) Premium business internet service with symmetric speeds, static IP addresses, 24/7 technical support, and SLA guaranteeing 100% service availability through redundant international connections.
- IP Transit (Wholesale) Wholesale IP transit service for operators, ISPs, and content providers with direct connections to Tier 1 operators (Arelion, Lumen) and direct peering with Google, Facebook, Microsoft, Netflix, and Cloudflare.
- Leased Lines Private national and international leased lines including TDM-based lines (SDH/PDH), Ethernet private lines (EoSDH/EoMPLS), and wavelengths (2.5G/10G/100G) across DWDM and IP/MPLS networks.
- Fixed Telephony (PSTN/ISDN) Public switched telephone network and ISDN services with PSTN, ISDN BRI, and ISDN PRI voice channels, billed per second for residential and business voice customers.
- IP Centrex (Virtual PBX) Cloud-hosted virtual PBX solution providing VoIP features including hunt groups, call transfer, conference calls, and web-based management; available in extension tiers from 8 to 50+.
- SIP Trunk SIP trunk solution for fixed telephony enabling voice calls over internet connections with flexible voice channels and number portability for business customers.
- NeoDC Colocation Tier 3+ operator-neutral data center colocation service, the first such facility in North Macedonia, with 24/7 technical support and high security.
- Dedicated Server (Linux/Windows) Dedicated server hosting with Linux or Windows operating systems in multiple configurations of CPU, RAM, storage, and traffic allowances, available on 1, 2, or 3-year contracts.
- Shared Hosting Web hosting service on Linux or Windows servers with PHP/ASP support, email boxes, free domain registration, SSL certificates, and backup services.
- Anti-DDoS Protection Automated DDoS protection solution that filters malicious traffic at speeds up to 1 Tbps, stopping attacks close to the source, with 24/7 professional support.
- Domain Registration Domain registration and renewal services for .mk and international domain zones, offered in partnership with MARnet (Macedonian Academic Network).
- E-mail Service (e-box) Professional email solution with encryption, calendar, tasks, notes, and up to 7-day backup recovery capability.
- Audio Streaming Professional audio streaming service with various bitrate options (64-256 kbps) and different maximum listener capacities.
Quantifiable outcome
- 50% lower telephony costs with per-second billing vs per-minute
- +3 more outcomes
Companies that use Neotel Macedonia
Customer profileSegments2 records
Ideal customer profiles3 records
Neotel Macedonia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Neotel Macedonia partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and minor.
- MARnetcoreMARnet (Macedonian Academic Network) is the official registrar for the .mk domain zone. Neotel provides complete domain registration and renewal services in partnership with MARnet, allowing customers to register .mk, .com.mk, .net.mk, and other domain extensions.
- KABEL NET DOO PrilepcoreReplayTV platform is owned by KABEL NET DOO Prilep. All rights and responsibilities for programming services on ReplayTV are the sole responsibility of KABEL NET DOO Prilep. Neotel resells/distributes the ReplayTV service.
- Arelion (formerly Telia Carrier)coreDirect connection and redundant connection with Tier 1 operator Arelion at multiple different points for international connectivity.
- Lumen (formerly CenturyLink)coreDirect connection and redundant connection with Tier 1 operator Lumen for international connectivity.
- DE-CIX (Frankfurt)coreDirect presence at DE-CIX, one of the largest Internet Exchange centers in Europe.
- VIX (Vienna)coreDirect presence at VIX (Vienna Internet Exchange), major European IX.
- AMS-IX (Amsterdam)coreDirect presence at AMS-IX (Amsterdam Internet Exchange), one of Europe's largest IXs.
- Telepoint SofiacoreLargest international POP located in Telepoint, Sofia, Republic of Bulgaria. Neotel has physical presence with active equipment in this data center.
- GooglecoreDirect peering relationship for optimal routing of Google traffic.
- FacebookcoreDirect peering relationship for optimal routing of Facebook/Meta traffic.
- MicrosoftcoreDirect peering relationship for optimal routing of Microsoft services traffic.
- NetflixcoreDirect peering relationship for optimal video streaming delivery.
- CloudflarecoreDirect peering relationship for optimal routing of Cloudflare traffic.
- Interxion ViennacorePhysical presence in Interxion data center in Vienna, one of the largest European interconnection centers.
- Serbian OperatorsminorInternational interconnection with Serbia for cross-border services.
- Kosovo OperatorsminorInternational interconnection with Kosovo for cross-border services.
- Bulgarian OperatorsminorInternational interconnection with Bulgaria for cross-border services.
- Albanian OperatorsminorInternational interconnection with Albania for cross-border services.
- Greek OperatorsminorInternational interconnection with Greece for cross-border services.
- Microsoft 365coreNeotel offers Microsoft 365 as part of its data center and productivity services, providing all Office tools, email, calendars, Teams, and 99.9% uptime guarantee.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Neotel Macedonia competitors and assessment
Company assessmentDirect peers
- Iskon Internet: Croatian fiber ISP and IPTV operator offering broadband, television, and fixed telephony to residential and SMB customers. Comparable product portfolio and target segments to Neotel, operating at slightly larger scale in a similarly sized regional market.
- T-2: Slovenian independent fiber/TV/telephony operator offering converged FTTH, IPTV, and mobile services to residential and business customers. Closely comparable to Neotel as a smaller-market alternative operator with own infrastructure, IPTV platform, and quad-play ambitions; regional rather than domestic competitor.
- Makedonski Telekom: Incumbent fixed and mobile operator in North Macedonia (Deutsche Telekom group). Directly competes with Neotel in residential fiber/TV and business connectivity, but operates at significantly larger scale across mobile, fixed, and content. Most comparable on product set, less comparable on scale and ownership backing.
- Telemach Slovenia: Slovenian converged cable/fiber operator (part of United Group) offering broadband, TV, fixed and mobile telephony. Comparable converged-services model and similar target customer mix to Neotel, though backed by a larger regional group with mobile spectrum.
- A1 Macedonia: Second major quad-play operator in North Macedonia (A1 Telekom Austria Group). Competes head-to-head with Neotel in fiber, TV, and fixed telephony in the same geography, with the added advantage of an integrated mobile network and group-level content deals.
Broad incumbents
- Vivacom: Largest Bulgarian incumbent offering fixed, mobile, IPTV, and enterprise/cloud services. Comparable converged-services portfolio to Neotel at far greater scale; relevant as a regional incumbent comparable and as an interconnection partner for cross-border services.
- A1 Bulgaria: Bulgarian subsidiary of A1 Telekom Austria Group offering fixed, mobile, TV, and business services. Comparable in product breadth to Neotel, but operates at much larger scale across a broader footprint; relevant as a regional benchmark and a potential cross-border interconnection peer.
- United Group: Regional cable, fixed, and mobile telecom group operating across the Balkans (Slovenia, Croatia, Bosnia, Serbia, Montenegro, North Macedonia via Telemach/related brands). Comparable as a regional converged-services operator and aggregator; relevant competitive context given United Group's North Macedonia footprint.
- Yettel Bulgaria: Bulgarian mobile-led operator (PPF Group) with growing fixed broadband and TV offers. Adjacent comparable for converged-services strategy in a neighboring Balkan market with similar economic profile.
- Telekom Slovenije: Slovenian incumbent providing fixed, mobile, IPTV, and cloud services. Comparable converged product set to Neotel; much larger scale and group ownership, useful as a benchmark for what a mature incumbent in a small market looks like.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Neotel Macedonia social profiles
Digital presenceNeotel Macedonia compliance and trust
Trust signalCompliance6 records
Neotel Macedonia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neotel Macedonia leadership team
Management profileNumber of profiles
Neotel Macedonia subsidiaries and ownership
Company hierarchySubsidiaries2 records
Neotel Macedonia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neotel Macedonia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neotel Macedonia
What does Neotel Macedonia do?
Neotel Macedonia is a licensed telecommunications operator offering fiber optic broadband internet (up to 300 Mbps residential, 500 Mbps symmetric for business), interactive IPTV television via its proprietary ReplayTV platform, fixed telephony (PSTN, ISDN, IP Centrex, SIP Trunk), wholesale IP Transit, leased lines, and Tier 3+ data center colocation, hosting, and managed cloud services in North Macedonia. The company sells these services directly to both residential households and business customers through its own optical network and sales channels.
Is Neotel Macedonia a public or private company?
Neotel Macedonia is a private company. It is classified as corporate owned and is currently operating.
When was Neotel Macedonia founded?
Neotel Macedonia was founded in 2004.
Where is Neotel Macedonia based?
Neotel Macedonia is headquartered in Skopje.
How does Neotel Macedonia make money?
Six revenue lines are on record. Internet Services are the primary driver. The others are IPTV/TV Services (ReplayTV), fixed Telephony Services, dedicated Internet Access (DIA), data Center Services and IP Transit (Wholesale).
Who are Neotel Macedonia's main competitors?
Direct peers on record are Iskon Internet, T-2, Makedonski Telekom, Telemach Slovenia and A1 Macedonia. Broad incumbents are Vivacom, A1 Bulgaria, United Group, Yettel Bulgaria and Telekom Slovenije.
Does Neotel Macedonia have an API?
No public API is recorded for Neotel Macedonia.
What industry is Neotel Macedonia in?
Neotel Macedonia's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 517111 and its SIC code is 4813.