What midshire communications does

Midshire Communications Limited, trading as Kyocera MCL, is a UK-based private managed services provider and the UK distribution arm of Kyocera Document Solutions Inc., wholly-owned since 2016. Founded in 1990 and headquartered at MCL House, Pershore, Worcestershire, with a regional office in Reading, the company sells Kyocera ECOSYS and TASKalfa multifunctional printers, production-print devices and associated cloud and document-management software into UK enterprises, mid-market organisations and the public sector. It operates through three go-to-market motions — direct enterprise field sales, inside sales / contact centre, and a channel / VAR network — and positions itself as a tier 5 accredited Kyocera partner and one of the UK's leading Kyocera suppliers.

The company generates revenue across five streams: hardware sales of Kyocera printers and MFPs (one-time purchase or lease); recurring managed print and document services delivered under tiered service levels (Select, Complete, Complete with OS, Complete with Infrastructure) on multi-year contracts; software licensing (perpetual and subscription) for document, fleet and content solutions such as MyQ, PaperCut, Intuitive, Optimidoc, Foldr and Kyocera Cloud Information Manager; professional services via its Kyodo consulting arm; and finance/leasing arrangements delivered with BNP Paribas Leasing Solutions, PEAC (UK) Ltd and De Lage Landen Leasing Ltd. An eight-division operating model spans Document Solutions, Production Print, Cyber, Collaboration, Content Services, Infrastructure, Kyodo Consulting and Managed Services.

The technology stack is anchored on Kyocera's ECOSYS long-life-component architecture and TASKalfa high-performance MFPs, with K-Level embedded security, HyPAS open-platform integration, AI-enabled 300 ipm scanning, eco-toner fusing that reduces print power consumption by up to 50%, and Kyocera Cloud Print & Scan. Complementary capability comes from Platinum-tier partnerships with Microsoft, HP, CrowdStrike, Fortinet and Hyland, and Gold-tier partnerships with MyQ, PaperCut, Mitel, Sophos, Veeam, Dell, Lenovo, Broadcom (VMware), Mimecast, SkyKick, Datto/Kaseya, N-able and Cylance. Operational certifications include ISO 9001, ISO 14001, ISO 27001, ISO 15408 (Common Criteria) and Cyber Essentials Plus. Midshire achieved 100% carbon-mitigation status in 2021 and was the first UK vendor to offer a fully carbon-neutral product range, via Carbon Neutral Printers & MFPs (CNP) and Carbon Neutral MPS (CN-MPS) bolt-on services.

Name

midshire communications

Legal name

Midshire Communications Limited

Website

https://midshirecom.co.uk

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Midshire Communications (Kyocera MCL) is a UK-based managed services provider and Tier 5 Kyocera partner selling document solutions, production print, cybersecurity, collaboration and cloud infrastructure to enterprise, mid-market and public-sector organisations across the UK.

Ownership category

akta.pro rank

Product category

Managed Print and Document Solutions

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL), Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

Keywords

• Managed print services
• Document management solutions
• Business IT infrastructure
• Cybersecurity managed services
• Unified communications solutions

Headquarters

HQ city

Reading

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hardware Sales (Printers & MFPs): Sale of Kyocera ECOSYS and TASKalfa printers and multifunctional devices (MFPs) ranging from A4 desktop to SRA3 production devices. Includes one-time purchase and lease financing options.
2. Managed Print & Document Services: Recurring managed services covering document solutions, print fleet management, content services, and IT infrastructure. Delivered under tiered service levels (Select, Complete, Complete with OS, Complete with Infrastructure) with annual or multi-year contract terms. Revenue is recurring based on device count, user count, or platform subscription.
3. Software Licensing (Perpetual & Subscription): Software licensing revenue from document management, fleet management, and content services solutions (e.g., MyQ, Papercut, Intuitive, Optimidoc, Foldr, Kyocera Cloud Information Manager). Supports both perpetual ownership and subscription/SaaS models (e.g., MyQ Roger, Papercut Hive).
4. Professional Services & Consultancy: Kyodo consulting services including IT health checks (Microsoft 365, Microsoft Entra ID, Wi-Fi), digital transformation advisory, and implementation services. Offered as one-off consultancy days or structured engagements.
5. Finance/Leasing Solutions: Midshire Communications arranges flexible finance and lease agreements for equipment purchases, with fixed-term lease contracts providing transparent start and finish dates. Partnerships with BNP Paribas Leasing Solutions, PEAC (UK) Ltd, and De Lage Landen Leasing Ltd.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Midshire Communications (Kyocera MCL) supplies and services Kyocera-branded multifunctional printers, ECOSYS printers, and production print devices to UK businesses, combined with managed print services, document/content management software, IT infrastructure (cloud, SD-WAN, firewall, datacentre), cybersecurity (M-EDR), unified communications, and IT consulting. The company delivers these through eight divisions — Document Solutions, Production Print, Cyber, Collaboration, Content Services, Infrastructure, Kyodo Consulting, and Managed Services — under tiered service levels (Select, Complete, Complete with OS, Complete with Infrastructure) on multi-year contracts.

Product overview

Midshire Communications (Kyocera MCL) offers a comprehensive portfolio of document solutions centered on Kyocera TASKalfa and ECOSYS MFPs and printers, complemented by production print solutions (TASKalfa Pro series, FOREARTH, Belharra), cloud services (Kyocera Cloud Print and Scan, Cloud Capture, Cloud Information Manager, Enterprise Information Manager), and managed IT services (infrastructure, security, collaboration, datacentre management). The core product lines include TASKalfa SRA3 high-volume MFPs (MZ7500i through MZ10500i with up to 105ppm), TASKalfa A4/SRA3 colour MFPs (MZ2501ci through MZ7001ci), TASKalfa mono MFPs (MZ5001i through MZ7001i), ECOSYS MA4000wifx series, and ECOSYS PA/MA3500 series printers. Supporting software includes PaperCut, MyQ, Intuitive, Optimidoc, Foldr, and Scannervision for document management. Services span managed print, cloud infrastructure (hybrid/public/private), cybersecurity (M-EDR, managed firewall), collaboration (UCaaS, Teams, phone systems), datacentre management, and Kyodo consulting. The company operates with a platform-plus-services model offering tiered managed service levels (Select, Complete, Complete with OS, Complete with Infrastructure) to support customers from on-premise print to fully transitional document solution environments.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 20% reduction in carbon footprint achieved from baseline year through operational measures
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability10 records

Feature7 records

Partnerships

29 partnerships are on record, tiered core, platinum, gold and minor.

• Kyocera Document SolutionscoreStrategic or Co-development PartnerKyocera Document Solutions Inc. is the global parent company providing the core product portfolio including ECOSYS and TASKalfa MFPs, printers, and business applications. MCL has been part of Kyocera Group since 2016 and is a tier 5 accredited UK partner with access to the full product range, technology roadmap, and manufacturer support.
• MicrosoftplatinumTechnology or IntegrationPlatinum Microsoft partner providing Microsoft 365, Azure, Teams integration, Microsoft Entra ID health checks, and Universal Print compatibility with Kyocera devices. Solutions include Teams telephony, SharePoint collaboration, and hybrid meeting infrastructure.
• Hewlett Packard (HP)platinumTechnology or IntegrationHP Enterprise services referenced as a data processor for MCL customers. HP hardware engineering and maintenance services used in the supply chain. HP logo products available alongside Kyocera portfolio.
• CrowdStrikeplatinumTechnology or IntegrationPlatinum CrowdStrike partner. MCL offers endpoint security solutions leveraging CrowdStrike's EDR/XDR platform as part of its managed cybersecurity services (M-EDR).
• FortinetplatinumTechnology or IntegrationPlatinum Fortinet partner. Fortinet network security solutions integrated into MCL's managed firewall and network infrastructure services.
• HylandplatinumTechnology or IntegrationPlatinum Hyland partner. Hyland content services and enterprise content management (ECM) solutions integrated into MCL's content services and document management offerings.
• MyQgoldTechnology or IntegrationGold MyQ partner. MyQ print management solutions offered as part of the document solutions portfolio, including MyQ Roger and KCPS for SaaS print management.
• PapercutgoldTechnology or IntegrationGold Papercut partner. Papercut print management software (including Papercut Hive) offered as part of managed print solutions for secure follow-me printing and fleet management.
• Ricoh UKgoldTechnology or IntegrationRicoh UK listed as a processor partner for MCL customers, suggesting complementary product integration or service delivery capabilities alongside the Kyocera core portfolio.
• MitelgoldTechnology or IntegrationGold Mitel partner. Mitel unified communications and contact centre solutions integrated into MCL's collaboration and UCaaS service offerings.
• Broadcom (VMware)goldTechnology or IntegrationGold Broadcom (VMware) partner. MCL provides technical support for VMware environments, including bridging support during the Broadcom acquisition transition, helping customers navigate licensing changes from perpetual to subscription models.
• Dell TechnologiesgoldTechnology or IntegrationGold Dell partner. Dell hardware and infrastructure solutions integrated into MCL's datacentre management and IT infrastructure services.
• LenovogoldTechnology or IntegrationGold Lenovo partner. Lenovo hardware solutions offered as part of MCL's IT infrastructure and hardware portfolio.
• SophosgoldTechnology or IntegrationGold Sophos partner. Sophos cybersecurity solutions (EDR, MDR, XDR) integrated into MCL's managed security service offerings.
• VeeamgoldTechnology or IntegrationGold Veeam partner. Veeam backup and disaster recovery solutions offered as part of MCL's datacentre management and infrastructure services.
• GammagoldTechnology or IntegrationGold Gamma partner. Gamma SIP trunking and telephony services integrated into MCL's contact centre solutions and UCaaS offerings.
• MimecastTechnology or IntegrationGold Mimecast partner. Mimecast email security and archiving solutions offered as part of MCL's cybersecurity and managed security services.
• SkyKickgoldTechnology or IntegrationGold SkyKick partner. SkyKick cloud migration tools integrated into MCL's Microsoft 365 and cloud transformation services.
• Datto KaseyagoldTechnology or IntegrationGold Datto/Kaseya partner. Datto backup, disaster recovery, and IT management solutions offered through MCL's managed services portfolio.
• N-ablegoldTechnology or IntegrationGold N-able partner. N-able remote monitoring and management (RMM) solutions offered as part of MCL's managed services and datacentre management offerings.
• Cylance (BlackBerry)goldTechnology or IntegrationGold Cylance (BlackBerry) partner. AI-based endpoint protection solutions integrated into MCL's cybersecurity services.
• PrintreleafminorStrategic or Co-development PartnerEnvironmental partnership for the newsletter programme: for each subscriber, Printreleaf plants a tree on behalf of MCL. Printreleaf is an environmental platform that plants trees to support carbon offset initiatives.
• AncoragoldTechnology or IntegrationGold Ancora partner. Content and document management solutions integrated into MCL's content services offerings.
• ASCgoldTechnology or IntegrationGold ASC partner. Recording and quality management solutions integrated into contact centre and UCaaS services.
• ColtgoldTechnology or IntegrationGold Colt partner. Colt connectivity and network services integrated into MCL's SD-WAN, WAN, and infrastructure solutions.
• IntuitivegoldTechnology or IntegrationGold Intuitive partner. Intuitive document management and workflow solutions offered as part of the document solutions portfolio.
• MDI CloudgoldTechnology or IntegrationGold MDI Cloud partner. Cloud infrastructure and platform solutions integrated into MCL's managed cloud services.
• OptimidocgoldTechnology or IntegrationGold Optimidoc partner. Optimidoc document optimisation and management solutions integrated into MCL's document solutions portfolio.
• Platform XgoldTechnology or IntegrationGold Platform X partner. Platform X technology solutions integrated into MCL's service offerings.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Computacenter: Large UK-headquartered IT services provider offering managed services, infrastructure, and workplace technology — overlapping with Midshire's infrastructure, cloud, and managed services divisions but at much greater scale.
• Softcat: Major UK IT infrastructure and services reseller/provider — overlapping with Midshire's infrastructure, collaboration, and cybersecurity offerings, serving similar mid-market and enterprise customers.
• HP UK: UK arm of HP Inc. and HP Enterprise — a broad incumbent offering printers, MPS, and IT services. Midshire is listed as an HP Enterprise partner, indicating adjacent rather than purely competitive overlap.

Direct peers

• Xerox UK: UK operations of Xerox, offering managed print services, document technology, and IT services — competing head-to-head with Midshire in MPS and digital transformation deals.
• Brother UK: UK arm of Brother, supplying printers, MFPs, and managed print services — comparable as a hardware-forward peer, particularly in SMB and mid-market segments.
• Canon UK: UK arm of Canon, providing multifunctional printers, managed print services, and document solutions — directly comparable in product portfolio and target customers.
• Ricoh UK: UK arm of Ricoh, offering managed print services, document management, and IT services including workflow and cloud — directly competing with Midshire in the same MPS and office solutions space.
• Sharp UK: UK subsidiary of Sharp, offering MFPs, managed print services, and document workflow solutions — a direct peer in UK enterprise MPS with overlapping customer segments.
• Konica Minolta UK: UK subsidiary of Konica Minolta, providing multifunctional printers, managed print services, and IT services including document management and workflow automation — a direct competitor across both hardware and managed services.
• Lexmark UK: UK operations of Lexmark, focused on managed print services, workflow solutions, and enterprise imaging — directly comparable in MPS and document workflow offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/midshire-communications-limited

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about midshire communications