stanpro
- Company typePrivate
- Founded2004
- HeadquartersVaudeville, France
- Headcount—
- GTM typeB2B
- OfferingServices
What stanpro does
Stanpro (Stanpro SARL) is a French medical tele-secretariat provider founded in 2004 by Christiane HUEBER and headquartered in Vaudeville, Meurthe-et-Moselle. The company delivers outsourced telephone answering, appointment management, patient call handling, and administrative support exclusively to healthcare professionals (physicians, specialists, allied health practitioners), operating seven specialized poles of trained medical secretaries with coverage hours spanning weekdays 7h-20h and Saturday mornings.
The service is delivered through a cloud-based platform combining an online agenda, shared messaging, online appointment booking, SMS/email patient reminders, and a mobile application. Stanpro has built integrations with eight major medical software ecosystems (Doctolib, Maiia, Keldoc, Weda, ClickDoc, CompuGroup Medical, Agenda5, Ubicentrex), reducing workflow friction for practitioners already using those tools. Secretarial staff undergo a one-month initial training program plus continuous professional development, supporting a 91% reported customer satisfaction rate.
The business model rests on monthly subscription fees starting at €75/month under no-commitment contracts, supplemented by a 3-day paid training program (€750 TTC), HR outsourcing services for healthcare professionals, and CPTS (coordinated care organization) offerings. Distribution is localized, with city-specific landing pages targeting practitioners across 34 French cities plus Martinique and Guadeloupe. The company is bootstrapped, with no disclosed external funding rounds.
stanpro firmographics
Firmographics- Name
- stanpro
- Legal name
- Stanpro
- Website
- https://stanpro.fr
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Ownership category
- akta.pro rank
Where stanpro is headquartered
LocationHeadquarters
- HQ city
- Vaudeville
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
stanpro business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Medical Tele-Secretarial Services: Monthly subscription service for medical telephone secretarial and appointment management. Includes agenda management, call handling, and patient messaging. Starting price at 75€ per month with first 150 calls offered free.
- Medical Secretary Training: 3-day (21-hour) training programs for medical secretaries covering communication, difficult situation management, and medical emergency detection. Offered at 750€ TTC.
- HR Outsourcing Services: Externalized HR management services for healthcare professionals including recruitment, payroll preparation, contract management, training organization, and personnel management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic tele-secretarial service starting package |
| One time/ perpetual license | Pay-as-you-go | Medical Secretary Training - 3 days (21 hours) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
stanpro product offering
Product offeringCore offering
Stanpro provides outsourced medical tele-secretariat services to healthcare professionals across France, handling inbound/outbound calls, appointment booking, patient reminders and administrative coordination through trained medical secretaries. It complements these services with remote medical assistant support, dedicated CPTS services, HR outsourcing for healthcare practices, and a medical-secretary training program.
Product overview
Stanpro is a 100% French medical tele-secretarial service founded in 2004, providing healthcare professionals with a suite of interconnected administrative support services. The core offering is Télésecrétariat médical — a telephone answering and appointment management service staffed by 7 specialized poles of medical secretaries operating Monday to Friday 7h–20h and Saturday 8h–12h. This core service is supported by complementary modules: Assistance médicale à distance (virtual medical assistant for administrative tasks), Service dédié aux CPTS (specialized support for healthcare professional territorial communities managing unstructured care), Service externalisation RH (HR outsourcing), and Formation Secrétaire Médicale (medical secretary training). Feature add-ons include online appointment booking (integrated with Doctolib, Maiia, Ubicentrex), 24/7 online agenda, shared messaging, SMS/email appointment reminders, teleconsultation support, and a mobile application. Pricing starts from €75/month for the core tele-secretarial service.
Differentiator
Problem solved
Functional benefit
Products and services
- Télésecrétariat médical Outsourced telephone call handling, appointment scheduling, patient reminders and administrative coordination for healthcare professionals in France, delivered by trained medical secretaries from 7 specialized poles.
- Assistance médicale à distance Remote medical assistance service complementing the tele-secretariat offering for healthcare professionals requiring additional administrative or patient-coordination support.
- Service dédié aux CPTS Dedicated tele-secretariat service for French CPTS (Communautés Professionnelles Territoriales de Santé) and multi-practitioner health collectives, providing coordinated patient-call and administrative support.
- Service externalisation RH HR outsourcing service for healthcare practices, covering pay, leave management, declarations and labor-law administrative tasks.
- Formation Secrétaire Médicale 3-day medical-secretary training program priced at 750€ TTC, qualifying individuals for medical-secretarial roles supporting healthcare professionals.
Quantifiable outcome
- 91% customer satisfaction rate (2023 survey of 57 clients)
- +1 more outcomes
Companies that use stanpro
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
stanpro technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature7 records
stanpro partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- DoctolibcoreDoctolib is a major medical appointment booking platform in France. Stanpro secretaries are trained to work with Doctolib, enabling seamless integration of tele-secretarial services with client practices using this platform.
- CompuGroup MedicalcoreCompuGroup Medical provides medical practice management software. Stanpro's secretaries are trained on CGM solutions for integrated service delivery.
- MaiiacoreMaiia is a digital health platform for appointment booking and telemedicine. Stanpro integrates with Maiia to provide comprehensive secretarial support.
- Agenda5coreAgenda5 is a medical scheduling software. Stanpro secretaries are trained to manage appointments through this platform.
- UbicentrexcoreUbicentrex is a telecommunications platform for healthcare. Stanpro partners with Ubicentrex for call management and integrates with their ecosystem.
- KeldoccoreKeldoc is a digital health platform offering appointment scheduling and telemedicine solutions. Stanpro's secretaries are trained to work with Keldoc.
- WedacoreWeda provides medical practice management software. Stanpro integrates with Weda to offer seamless secretarial services.
- ClickDoccoreClickDoc is an online appointment booking solution. Stanpro secretaries are trained on ClickDoc for appointment management.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
stanpro competitors and assessment
Company assessmentBroad incumbents
- Doctolib: Dominant French digital health platform for appointment booking, teleconsultation, and patient communication. Overlaps with Stanpro's scheduling and patient messaging functions but operates at vastly larger scale; Stanpro's secretaries are trained on its software.
- CompuGroup Medical: European medical practice management software vendor whose products Stanpro's secretaries are trained on. Provides EHR/PMS infrastructure that Stanpro's tele-secretariat service operates on top of.
- Dedalus: Major European healthcare IT vendor providing hospital information systems and clinical software. Operates broadly across the healthcare IT stack that Stanpro's services support.
- Cegedim: French healthcare technology group and parent of Maiia. Provides practice management and digital health infrastructure overlapping with Stanpro's integrated platform layer.
Direct peers
- Maiia: Cegedim-owned French telehealth and appointment booking platform that integrates with Stanpro. Competes with parts of Stanpro's online booking and patient communication feature set.
- KelDoc: French digital health platform for appointment scheduling and telemedicine. Integrated with Stanpro but also competes in patient-facing booking automation.
- Qare: French teleconsultation platform operated by HealthHero. Operates in the digital health space that Stanpro's teleconsultation support module serves.
Regional players
- Doctena: European online appointment booking platform active in France, Belgium, Germany, and other markets. Competes in patient-facing scheduling adjacent to Stanpro's online booking feature.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
stanpro social profiles
Digital presencestanpro compliance and trust
Trust signalCompliance1 record
stanpro financial estimates
Financial estimateRevenue estimate
Valuation estimate
stanpro leadership team
Management profileNumber of profiles
Profiles1 record
stanpro funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
stanpro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about stanpro
What does stanpro do?
Stanpro provides outsourced medical tele-secretariat services to healthcare professionals across France, handling inbound/outbound calls, appointment booking, patient reminders and administrative coordination through trained medical secretaries. It complements these services with remote medical assistant support, dedicated CPTS services, HR outsourcing for healthcare practices, and a medical-secretary training program.
Is stanpro a public or private company?
stanpro is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was stanpro founded?
stanpro was founded in 2004.
Where is stanpro based?
stanpro is headquartered in Vaudeville, France, in the Europe region.
How does stanpro make money?
Three revenue lines are on record. Medical Tele-Secretarial Services are the primary driver. The others are medical Secretary Training and HR Outsourcing Services.
Who are stanpro's main competitors?
Broad incumbents on record are Doctolib, CompuGroup Medical, Dedalus and Cegedim. Direct peers are Maiia, KelDoc and Qare. Doctena is listed as a regional player.
Does stanpro have an API?
No public API is recorded for stanpro.