Salesken
Salesken is a Bengaluru-based SaaS company founded in 2018 that provides AI-powered conversation intelligence and revenue operations software — including Revenue Intelligence, Quality Assurance, AI Sales Assistant, and Notetaker — to 200+ enterprise customers in FinTech, Banking, Insurance, Healthcare, and NBFCs.
- Company typePrivate
- Founded2018
- HeadquartersBangalore, India
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Salesken does
Salesken (legally ISTAR Skill Development Private Limited) is a Bengaluru, India-headquartered SaaS company founded in 2018 that builds AI-powered conversation intelligence and revenue operations software for enterprise sales and customer engagement teams. The platform analyzes live and recorded sales conversations using natural language processing, speech recognition, generative AI, and predictive analytics to deliver a five-product suite: Revenue Intelligence AI (pipeline and outcome prediction), Quality Assurance AI (automated call scoring), AI Sales Assistant (real-time rep coaching), Salesken Notetaker (automated transcription and summarization), and Field Sales Analytics. The company monetizes through SaaS subscriptions to 200+ business customers concentrated in FinTech, Banking, Insurance, Healthcare, and NBFCs — regulated industries where its SOC 2 Type II, ISO 27001, GDPR, and HIPAA certifications serve as procurement prerequisites.
The product is delivered as a layer that integrates natively into existing enterprise communication and CRM stacks, with documented integrations for Microsoft Azure, OpenAI, Deepgram, Salesforce, HubSpot, Genesys, Avaya, Cisco, Zoom Phone, Twilio, and Auth0. Underlying AI capabilities include NLP, generative AI, speech recognition, predictive analytics, anomaly detection, and a recommendation engine, though several of these depend on third-party model providers rather than wholly proprietary models. The company has raised approximately $41M in total funding across a 2020 Series A led by Peak XV Partners and a 2021 Series B led by M12 (Microsoft's venture fund), and has established a US corporate entity (Salesken Inc., Delaware) with a San Francisco Bay Area presence to support North American enterprise expansion.
Salesken's go-to-motion targets enterprise contact center and inside sales organizations in regulated verticals, where conversation volume, regulatory compliance, and manager-to-rep ratios create pull for automated QA and real-time rep enablement. The business model is subscription SaaS, likely priced per seat or per conversation volume, with enterprise contract values implied by the customer profile. The company is led by co-founders Sreeraman Vaidyanathan (Managing Director) and Surga Thilakan (CEO), with Vaibhav Verma as CTO.
Salesken firmographics
Firmographics- Name
- Salesken
- Legal name
- ISTAR SKILL DEVELOPMENT PRIVATE LIMITED
- Website
- https://salesken.ai
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Salesken is a Bengaluru-based SaaS company founded in 2018 that provides AI-powered conversation intelligence and revenue operations software — including Revenue Intelligence, Quality Assurance, AI Sales Assistant, and Notetaker — to 200+ enterprise customers in FinTech, Banking, Insurance, Healthcare, and NBFCs.
- Ownership category
- akta.pro rank
Salesken industry classification
Industry- Product category
- Conversation Intelligence Software
- NAICS
- Marketing Consulting Services (541613)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Sales Enablement & Revenue Operations (RevOps) Tools & Services (BPAFAFAJ)
- akta.pro secondary industry
- Solution Selling & Value-Based Selling (EDABABAD)
Keywords
Where Salesken is headquartered
LocationHeadquarters
- HQ city
- Bangalore
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Salesken business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription Licensing: Salesken operates on a SaaS subscription model with per-user and per-recorded-user pricing tiers. Customers pay platform fees plus per-seat or per-call licensing charges. The product tiers (Standard, Professional, Enterprise) provide escalating feature sets including analytics, conversation intelligence, real-time guidance, and advanced AI capabilities. The subscription model includes annual and multi-year billing options with integrations bundled at no additional cost.
- Professional Services & Onboarding: Implementation and onboarding services for enterprise customers requiring custom configuration, CRM integration setup, telephony integration, agent training, and ongoing customer success management. These professional services complement the core SaaS subscription and support land-and-expand revenue dynamics.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard plan with core analytics and conversation intelligence at per-user and per-recorded-user pricing |
| Subscription | Annual | Professional plan — Advanced analytics with deal intelligence and forecasting capabilities |
| Subscription | Multi-year contract | Enterprise plan — Full AI suite with real-time guidance, 100% automated QA, and compliance features |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Salesken product offering
Product offeringCore offering
Salesken is an AI-powered conversation intelligence platform that analyzes sales and customer support calls in real time to deliver live agent guidance, automated quality management, and deal outcome predictions. The platform combines three core products—Revenue Intelligence AI, Quality Assurance AI, and AI Sales Assistant—alongside complementary modules (Salesken Notetaker, Field Sales Analytics) that auto-enrich CRMs with conversation insights for enterprise and mid-market sales and support teams.
Product overview
Salesken is an AI-powered revenue intelligence platform that combines three core products—Revenue Intelligence AI, Quality Assurance AI, and AI Sales Assistant—alongside complementary modules including Salesken Notetaker and Field Sales Analytics. The platform operates as an all-in-one sales AI solution where conversation intelligence feeds directly into deal forecasting, real-time coaching, and automated quality assurance. Revenue Intelligence AI provides pipeline visibility and deal predictions based on call analysis, Quality Assurance AI enables 100% automated call evaluation with compliance monitoring, and AI Sales Assistant delivers live prompts during calls. All products share a unified data layer that auto-enriches CRMs with conversation insights, enabling seamless handoffs between sales, RevOps, and customer success teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Revenue Intelligence AI AI-powered platform that analyzes sales conversations to provide deal and revenue insights beyond CRM data, enabling accurate pipeline forecasting, deal risk detection, and next-best action recommendations based on buyer intent signals. Targeted at sales leaders and RevOps teams at enterprises.
- Quality Assurance AI Automated call review and quality monitoring platform that evaluates 100% of customer conversations with AI-driven scoring, compliance flagging, and personalized coaching insights to improve sales performance and ensure regulatory adherence. Built for customer support teams and compliance leaders in regulated enterprises.
- AI Sales Assistant Real-time AI assistant that provides live prompts, objection-handling cues, and talking point suggestions during sales calls to help reps navigate conversations and close deals faster, with post-call analysis and CRM enrichment. Targeted at sales representatives and account executives.
- Salesken Notetaker Meeting assistant that automatically joins calls, transcribes discussions, captures key discussion points, and generates concise summaries, agendas, and action items for effective follow-ups. Targeted at sales reps and customer-facing teams needing automated meeting documentation.
- Field Sales Analytics AI-powered quality assurance module for field sales teams that captures on-site customer conversations and provides performance insights, coaching recommendations, and visibility into field sales interactions. Targeted at enterprises with field sales operations needing visibility into in-person conversations.
Quantifiable outcome
- 30% improvement in conversion rates for companies using Salesken's real-time AI guidance and conversation coaching
- +3 more outcomes
Companies that use Salesken
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Salesken technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability11 records
Feature6 records
Salesken partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- Microsoft AzurecoreSalesken's cloud infrastructure is hosted on Microsoft Azure, providing the compute, storage, and scalability backbone for its conversation intelligence platform. Azure services support the AI/ML workloads, data processing pipelines, and enterprise-grade security infrastructure underlying Salesken's product.
- Auth0coreAuth0 (now Okta) provides identity and access management (IAM) for Salesken's platform, enabling secure authentication, single sign-on (SSO), and user management for enterprise customers accessing the Salesken platform.
- SalesforcecoreSalesforce is a flagship CRM integration partner. Salesken automatically logs call summaries, transcripts, AI-generated insights, and deal intelligence directly into Salesforce CRM records, enabling sales teams to access conversation intelligence within their existing workflow without manual data entry.
- HubSpotcoreHubSpot CRM integration allows Salesken users to sync call analytics, conversation insights, and sales performance data with their HubSpot account. This bi-directional integration enables RevOps teams to leverage conversation intelligence within HubSpot's marketing, sales, and service hub.
- DeepgramcoreDeepgram provides AI-powered speech recognition and transcription services that underpin Salesken's real-time and post-call audio-to-text conversion capabilities. Deepgram's low-latency, high-accuracy speech recognition engine is a critical upstream technology for Salesken's conversation intelligence features.
- OpenAIcoreOpenAI's large language models (LLMs) are used within Salesken's platform to generate conversation summaries, coaching recommendations, real-time prompts, and AI-powered insights from analyzed call data. OpenAI's generative AI capabilities enhance Salesken's ability to produce actionable outputs from transcribed conversations.
- TwiliocoreTwilio provides cloud communications infrastructure (voice APIs, programmable voice) that Salesken uses to integrate with and analyze calls from telephony systems, enabling call recording, transcription, and real-time analytics capabilities.
- Zoom PhonecoreZoom Phone integration allows Salesken to capture, analyze, and provide intelligence on Zoom Phone calls. Salesken supports Zoom Phone natively as part of its telephony integration ecosystem, enabling joint customers to deploy conversation intelligence on Zoom-based communications.
- GenesyscoreGenesys cloud contact center platform integration enables Salesken to analyze customer service and support calls processed through Genesys, providing AI-powered quality management and real-time agent guidance for Genesys-powered call centers.
- AvayacoreAvaya telephony platform integration enables Salesken to capture and analyze calls from Avaya-powered enterprise phone systems, providing conversation intelligence capabilities for Avaya enterprise customers using legacy and cloud Avaya solutions.
- Cisco (Webex / Unified CM)coreCisco telephony and collaboration platform integration allows Salesken to analyze calls from Cisco Webex and Cisco Unified Communications Manager (UCM) systems, serving enterprise customers with Cisco-based communication infrastructure.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Salesken competitors and assessment
Company assessmentDirect peers
- Gong.io: Gong is the leading conversation intelligence platform for B2B sales teams, offering call recording, transcription, deal intelligence, and revenue forecasting — directly competing with Salesken's Revenue Intelligence AI and AI Sales Assistant in the same enterprise customer segment.
- Chorus.ai (ZoomInfo): Chorus, acquired by ZoomInfo, is a conversation intelligence platform competing head-to-head with Salesken in sales call analytics, deal prediction, and coaching — now bundled into ZoomInfo's broader revenue intelligence suite for enterprise sales teams.
- Outreach: Outreach is a sales engagement platform with growing conversation intelligence and AI deal insights capabilities, directly competing with Salesken for sales leader and RevOps budgets at mid-market and enterprise customers.
- Salesloft: Salesloft is a sales engagement and conversation intelligence platform (post-Drift acquisition) competing with Salesken across cadence management, call recording, and AI-driven deal analytics for B2B sales organizations.
- Avoma: Avoma is an AI meeting assistant and conversation intelligence platform for sales and customer success teams, overlapping with Salesken's Notetaker and AI Sales Assistant products in the SMB and mid-market segment.
- Observe.AI: Observe.AI provides conversation intelligence and AI-powered quality assurance for contact centers, directly overlapping with Salesken's Quality Assurance AI product for customer support and BFSI customers.
- Cresta: Cresta delivers real-time AI agent assistance and conversation intelligence for sales and contact center teams, competing with Salesken's real-time AI Sales Assistant and QA capabilities in enterprise deployments.
Broad incumbents
- Salesforce Sales Cloud Einstein: Salesforce Einstein provides native conversation intelligence, deal scoring, and sales AI features embedded in the broader CRM platform, competing with Salesken's Revenue Intelligence and AI Sales Assistant within the Salesforce ecosystem.
- HubSpot Sales Hub: HubSpot Sales Hub includes conversation intelligence, call recording, and AI-powered sales tools natively within the HubSpot CRM, competing with Salesken among mid-market customers already standardized on HubSpot.
Emerging players
- Wingman (by Clari): Wingman (acquired by Clari) was a conversation intelligence platform for B2B sales teams competing with Salesken's Revenue Intelligence AI; Clari now bundles it within its broader revenue platform for sales forecasting and pipeline management.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Salesken social profiles
Digital presenceSalesken compliance and trust
Trust signalCompliance4 records
Salesken financial estimates
Financial estimateRevenue estimate
Valuation estimate
Salesken leadership team
Management profileNumber of profiles
Profiles4 records
Salesken funding detail
Funding detailFunding overview
Funding rounds2 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Salesken M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Salesken
What does Salesken do?
Salesken is an AI-powered conversation intelligence platform that analyzes sales and customer support calls in real time to deliver live agent guidance, automated quality management, and deal outcome predictions. The platform combines three core products—Revenue Intelligence AI, Quality Assurance AI, and AI Sales Assistant—alongside complementary modules (Salesken Notetaker, Field Sales Analytics) that auto-enrich CRMs with conversation insights for enterprise and mid-market sales and support teams.
Is Salesken a public or private company?
Salesken is a private company. It is classified as venture growth investor backed and is currently operating.
When was Salesken founded?
Salesken was founded in 2018. It employs 101 to 250 people.
Where is Salesken based?
Salesken is headquartered in Bangalore, India, in the Asia region.
How does Salesken make money?
Two revenue lines are on record. SaaS Subscription Licensing is the primary driver. The others are professional Services & Onboarding.
Who are Salesken's main competitors?
Direct peers on record are Gong.io, Chorus.ai (ZoomInfo), Outreach, Salesloft, Avoma, Observe.AI and Cresta. Broad incumbents are Salesforce Sales Cloud Einstein and HubSpot Sales Hub. Wingman (by Clari) is listed as an emerging player.
Does Salesken have an API?
No public API is recorded for Salesken.
What industry is Salesken in?
Salesken's product category is Conversation Intelligence Software. Its primary akta.pro industry code is BPAFAFAJ, Sales Enablement & Revenue Operations (RevOps) Tools & Services, with a secondary code of EDABABAD, Solution Selling & Value-Based Selling. Its NAICS code is 541613 and its SIC code is 7372.