Eleanor Health
Eleanor Health is a Waltham, MA-based virtual outpatient addiction treatment provider founded in 2019, delivering medication-assisted treatment, therapy, and peer support across 18-20 states via a value-based, payor-contracted care model serving individuals with substance use disorder.
- Company typePrivate
- Founded2019
- HeadquartersWaltham, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Eleanor Health does
Eleanor Health is a Waltham, Massachusetts-based virtual outpatient addiction treatment provider operating as a Delaware LLC, founded in 2019 and serving individuals with substance use disorder (SUD) and co-occurring mental health conditions. The company delivers care through a virtual-first model spanning 18-20 states, with services including medication-assisted treatment, therapy, psychiatry, and peer recovery support delivered via HIPAA-compliant video on athenaTelehealth with Zoom, supported by an athenahealth-based EHR and an internal analytics platform that tracks outcomes at 30, 90, and 365 days.
The company operates primarily as a B2C provider with a B2B2C distribution layer through 17 payor contracts across Medicaid and major commercial carriers, including UnitedHealthcare Community & State. Self-pay pricing is listed at $249 per month, while insured members access care via in-network benefits, with the company increasingly positioning around value-based care arrangements tied to longitudinal outcomes. Credentials include CARF accreditation across multiple states, plus NCQA, LegitScript, NAADAC, and Violet certifications.
Eleanor Health has raised approximately $100M+ in equity across a Series A (2019), Series B ($20M, 2021), Series C ($50M, 2022), and Series D ($30M, October 2024), with an additional $78.5M capital event in April 2022, and employs 101-250 staff. Leadership includes CEO William McKinney (formerly of Sevita and Fresenius), co-founder and Chief Medical Officer Nzinga Harrison, MD, CFO Matthew Scalo (ex-Podimetrics), Chief Marketing Officer Alexandra Piersiak, COO Julia Carabas (promoted 2025), and National Medical Director Sherma Morton. The board includes representatives from General Catalyst, Town Hall Ventures, Oak Street Health, Prealize Health, and UnitedHealthcare Community & State.
Eleanor Health firmographics
Firmographics- Name
- Eleanor Health
- Legal name
- Eleanor Health Holdings, LLC
- Website
- https://eleanorhealth.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Eleanor Health is a Waltham, MA-based virtual outpatient addiction treatment provider founded in 2019, delivering medication-assisted treatment, therapy, and peer support across 18-20 states via a value-based, payor-contracted care model serving individuals with substance use disorder.
- Ownership category
- akta.pro rank
Eleanor Health industry classification
Industry- Product category
- Addiction Treatment Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (62142)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)
Keywords
Where Eleanor Health is headquartered
LocationHeadquarters
- HQ city
- Waltham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Eleanor Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Insurance-Reimbursed Telehealth Services: Eleanor Health accepts major insurance plans including Aetna, Blue Cross Blue Shield, Medicaid, and United Healthcare. Many insurance plans cover addiction treatment services including virtual care. The company verifies insurance coverage before treatment begins.
- Self-Pay Program: Self-pay option available at $249 per month for medication for addiction treatment (MAT) for those without insurance coverage
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Self-pay MAT program |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Eleanor Health product offering
Product offeringCore offering
Eleanor Health is a virtual-first outpatient addiction treatment provider delivering comprehensive, judgment-free care for substance use disorders and co-occurring mental health conditions. The integrated program combines FDA-approved medication-assisted treatment (MAT), licensed therapy, peer recovery support, care coordination, and higher-level outpatient care, delivered entirely online through secure telehealth across 18-20 U.S. states.
Product overview
Eleanor Health is a virtual-first outpatient addiction treatment program offering an integrated, whole-person care model. The platform is structured as a unified program combining Online Addiction Treatment as the core offering with several interconnected modules: Online Addiction Counseling (therapy services), Medication for Addiction Treatment (MAT) with Prescribed Medications, Peer Support Services, and Expanded Care Options (including intensive outpatient, care coordination, and wellness coaching). Members receive personalized care plans combining medical care, therapy, and recovery support, with services available entirely online across 20 U.S. states.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Addiction Treatment
- Online Addiction Counseling
- Medication for Addiction Treatment (MAT)
- Peer Support Services
- Expanded Care Options
- Prescribed Medications
Quantifiable outcome
- 82% of members report a reduction in substance cravings
- +4 more outcomes
Companies that use Eleanor Health
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Eleanor Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
Eleanor Health partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- ZoomcoreTelehealth platform used for virtual patient appointments. Appointments now connect through Zoom for improved reliability and user experience.
- athenahealth (Patient Portal)corePatient portal and telehealth technology provider enabling appointment scheduling, secure messaging, and HIPAA-compliant video visits
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Eleanor Health competitors and assessment
Company assessmentDirect peers
- Workit Health: Workit Health provides virtual outpatient addiction treatment combining MAT, therapy, and coaching. Closest direct peer to Eleanor Health, with overlapping payor contracting strategy, virtual-first SUD delivery, and value-based care orientation.
- Bicycle Health: Bicycle Health delivers virtual buprenorphine-based MAT for opioid use disorder via telehealth across multiple states. Direct peer competing for the same Medicaid and commercial SUD contracts and member population.
- Ophelia: Ophelia is a virtual opioid use disorder treatment provider offering Suboxone-based MAT and care coordination. Closely comparable in clinical model, payor mix, and value-based care strategy to Eleanor Health.
- Pelago (formerly Quit Genius): Pelago provides virtual substance use management including tobacco, alcohol, and opioid use disorder treatment sold to employers and health plans. Competes for the same employer-sponsored and payor SUD spend as Eleanor Health.
- Ria Health: Ria Health delivers telehealth-based alcohol use disorder treatment combining medication, coaching, and digital tools. Direct peer in the virtual SUD segment, with similar payor contracting and outcomes-tracking approach.
Emerging players
- Charlie Health: Charlie Health provides virtual intensive outpatient (IOP) and mental health treatment for adolescents and young adults. Comparable in virtual IOP delivery and payor contracting for higher-acuity behavioral health populations that overlap with Eleanor Health's co-occurring segment.
- Brightside Health: Brightside Health is a telehealth provider focused on anxiety, depression, and co-occurring SUD using pharmacotherapy and therapy. Overlaps with Eleanor Health on the co-occurring mental health treatment segment and payor-side distribution.
- Quartet Health: Quartet Health operates a value-based behavioral health integration platform that routes patients to in-network mental health and SUD providers. Eleanor Health's COO led VBC strategy there; Quartet is a comparable channel/coordination layer for payor-sponsored behavioral health.
Broad incumbents
- Lyra Health: Lyra Health is a well-funded employer-sponsored virtual mental health platform offering therapy, coaching, and psychiatry. Broad incumbent in virtual behavioral health with overlapping payor and employer channels to Eleanor Health.
- Cerebral: Cerebral provides telehealth mental health and ADHD treatment with medication management. Broader virtual mental health incumbent with overlapping payor contracting channels and comparable prescribing-and-therapy model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Eleanor Health social profiles
Digital presenceEleanor Health compliance and trust
Trust signalCompliance6 records
Eleanor Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eleanor Health leadership team
Management profileNumber of profiles
Profiles12 records
Eleanor Health funding detail
Funding detailFunding overview
Funding rounds8 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eleanor Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eleanor Health
What does Eleanor Health do?
Eleanor Health is a virtual-first outpatient addiction treatment provider delivering comprehensive, judgment-free care for substance use disorders and co-occurring mental health conditions. The integrated program combines FDA-approved medication-assisted treatment (MAT), licensed therapy, peer recovery support, care coordination, and higher-level outpatient care, delivered entirely online through secure telehealth across 18-20 U.S. states.
Is Eleanor Health a public or private company?
Eleanor Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Eleanor Health founded?
Eleanor Health was founded in 2019. It employs 101 to 250 people.
Where is Eleanor Health based?
Eleanor Health is headquartered in Waltham, United States, in the North America region.
How does Eleanor Health make money?
Two revenue lines are on record. Insurance-Reimbursed Telehealth Services are the primary driver. The others are self-Pay Program.
Who are Eleanor Health's main competitors?
Direct peers on record are Workit Health, Bicycle Health, Ophelia, Pelago (formerly Quit Genius) and Ria Health. Emerging players are Charlie Health, Brightside Health and Quartet Health. Broad incumbents are Lyra Health and Cerebral.
Does Eleanor Health have an API?
No public API is recorded for Eleanor Health.
What industry is Eleanor Health in?
Eleanor Health's product category is Addiction Treatment Services. Its primary akta.pro industry code is HLAFACAF, Outpatient Substance Use Treatment Programs (IOP/PHP/OP). Its NAICS code is 62142 and its SIC code is 8093.