Nash
Nash is a San Francisco-based delivery orchestration platform that unifies planning, real-time ML-driven dispatch, fleet management, and customer experience across 500+ vetted providers, serving enterprise customers in grocery, retail, restaurants, healthcare, distribution, and platforms.
- Company typePrivate
- Founded2021
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Nash does
Nash is a San Francisco-based delivery orchestration platform founded in 2021 that enables large enterprises to unify decisioning and execution across their own fleets, contracted carriers, gig networks, and autonomous capacity within a single system. The company's product is the "Autonomic Logistics OS," a five-layer architecture (Agentic Intelligence, Logistics Intelligence, CX Intelligence, Context Fabric, Execution Capacity) unified by a shared information substrate that feeds every decision with demand, network, reality, and learning signals. Core products are organized into four modules — Planning (route optimization and scenario simulation), Orchestrate (real-time ML-driven dispatch across 500+ vetted providers), Fleet (workforce, vehicles, autonomous units, and the native iOS/Android Nash Driver App), and Experience (branded tracking, calibrated delivery promise, AI-validated proof of delivery, post-purchase workflows) — all sitting beneath an Agentic Intelligence Layer that ships with goal-pursuing AI agents for dynamic dispatch, route protection, voice support, auto-improvement, POD validation, refund reconciliation, and outbound calling.
Nash serves enterprise customers across grocery (Walmart, Ahold Delhaize, Loblaws, Morrisons, Coles, Woolworths), restaurants and catering (Cava, ezCater, Grubhub nationwide), retail (7-Eleven, URBN, Edible Arrangements), healthcare/pharmacy (Alto Pharmacy), distribution (Katzman Produce, Koenig Equipment, JW Logistics), field services, and platforms/SaaS (Square's Dispatch-as-a-Service powering 4M+ sellers). The business model combines a quote-based enterprise platform subscription (Planning, Orchestration, Fleet, Experience, Agentic Intelligence, Network & Integrations) with transaction-fee Delivery-as-a-Service revenue per routed order, managed services for carriers and 3PLs, and white-label/OEM licensing for vertical SaaS partners. GTM is multi-modal: enterprise direct sales with forward-deployed engineers, API-first integration for platform partners, channel/reseller distribution through commerce platforms, and event-driven demand generation across 25+ industry trade shows. The company is venture-backed (Series A led by Andreessen Horowitz, $27.8M total disclosed funding as of 2022), SOC 2 and GDPR certified, and has been recognized as a Representative Vendor in the Gartner 2025 Market Guide for Last-Mile Delivery Technology.
Nash firmographics
Firmographics- Name
- Nash
- Legal name
- Nash Technologies, Inc.
- Website
- https://nash.ai
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Nash is a San Francisco-based delivery orchestration platform that unifies planning, real-time ML-driven dispatch, fleet management, and customer experience across 500+ vetted providers, serving enterprise customers in grocery, retail, restaurants, healthcare, distribution, and platforms.
- Ownership category
- akta.pro rank
Nash industry classification
Industry- Product category
- Delivery Orchestration Software
- NAICS
- Service Establishment Equipment and Supplies Merchant Wholesalers (42385), Other Professional Equipment and Supplies Merchant Wholesalers (423490)
- SIC
- Air Courier Services (4513), Wholesale-Machinery, Equipment & Supplies (5080)
- akta.pro primary industry
- AI/ML Decision Intelligence & Automated Recommendations (TLAEAKAL)
- akta.pro secondary industry
- Real-Time Operational Visibility & Exception Management (TLAEAKAC)
Keywords
Where Nash is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Nash business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription (SaaS): Core recurring software revenue from Nash platform subscriptions spanning Planning, Orchestration, Fleet, and Experience modules. Quote-based / not publicly disclosed; sales cycle is enterprise-led via "Talk to Nash" demo and forward-deployed onboarding model.
- Delivery-as-a-Service (Transaction Fees): Usage-based component — Nash orchestrates carrier mix and earns margin per delivery across gig, 3PL, parcel, drone, and own-fleet execution. Carrier cost + Nash margin visible in the cost decomposition of each routed job.
- Managed Services / Carrier Operations: Managed delivery operations for carriers and 3PLs — intake, planning, dispatch, fleet, billing, reconciliation, and driver pay handled on the Nash TMS with operator-managed financial reconciliation (invoicing, payouts, margin tracking).
- White-Label Platform / OEM Licensing: Revenue from vertical SaaS and commerce platforms embedding Nash as the orchestration layer under their branded surface (checkout windows, tracking pages, notifications); embedded pricing logic for per-merchant mode mix and SLA tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Custom enterprise quote based on region, monthly volume band (<1,000 to 1M+), and number of locations. |
| Subscription | Multi-year contract | Enterprise platform subscription including Planning, Orchestration, Fleet, Experience, Agentic Intelligence, and Network & Integrations modules. |
Go-to-market motion5 records
Distribution channels5 records
Marketing channels7 records
Nash product offering
Product offeringCore offering
Nash sells an Autonomic Logistics OS — a delivery orchestration software platform that unifies planning, real-time ML-driven dispatch, fleet management, and branded customer experience across owned fleets, contracted carriers, gig couriers, drones, AVs, and 3PLs. Its agentic AI layer continuously pursues operator-set objectives (OTIF, cost per delivery, on-time rate) across 500+ vetted providers, with reinforcement-learning dispatch trained on 100M+ deliveries and a white-label-ready stack for vertical SaaS partners.
Product overview
Nash is an autonomic logistics platform — a single integrated offering composed of four core product modules (Planning, Orchestrate, Fleet, Experience) united by the Agentic Intelligence Layer and the One Platform (Context Fabric), and connected to 500+ delivery providers via Network & Integrations. Planning handles route optimization and scenario simulation; Orchestrate performs real-time, ML-driven dispatch and exception handling across owned and third-party fleets; Fleet manages drivers, vehicles, autonomous units, and shifts as one capacity pool (paired with the native iOS/Android Nash Driver App); and Experience delivers branded tracking, calibrated delivery promise windows, dynamic pricing, and AI-validated proof of delivery. The Agentic Intelligence Layer sits above these modules, providing outcome-driven agents (Dynamic Dispatch, Route Protection, Voice Support, Auto-Improvement, POD Validator, Refund Reconciler, Failover Engine, and the AI Outbound Agent), Skills, and Memory, accessible via Nash Agent, Slack, phone, MCP, A2A, web portal, and API. Vertical solutions (Transportation & Logistics, Grocery, Distribution, Field Services, Retail, Healthcare, Restaurants, Platforms) and dedicated products such as Nash Pick & Deliver, AI Powered Customer Experience Reports, the New Tracking Experience, and Nash MCP extend the platform into specific customer segments.
Differentiator
Problem solved
Functional benefit
Products and services
- Planning (Intelligent Planning & Route Optimization) Route optimization module for the Nash platform: plans, simulates, and continuously re-optimizes routes across vehicle capacity, driver shifts, delivery windows, and territory design, with drag-and-drop stop editing and scenario modeling.
- Orchestrate (Intelligent Dispatch & Orchestration) Real-time dispatch and orchestration module that ranks every order across owned fleet, contracted carriers, and gig networks using ML on cost, reliability, and speed, with no-code automations, a live operations command center, and provider scoring.
- Fleet (Workforce & Fleet Management) Manages drivers, vehicles, autonomous units, and external providers as a single capacity pool, with driver groups, shifts, driver pay, vehicle management, and the Nash Driver App on iOS and Android.
- Experience (Delivery Tracking, Promise & Post-Purchase) Branded customer-facing tracking page, calibrated delivery promise windows, dynamic pricing, lifecycle notifications via SMS/email/Slack/webhook, AI-validated proof of delivery, and structured post-purchase workflows for refunds, returns, and issue resolution.
- Agentic Intelligence (Nash Agent) Outcome-driven AI layer with goal-oriented agents (Dynamic Dispatch, Route Protection, Voice Support Agent, Auto-Improvement, POD Validator, Refund Reconciler, Failover Engine, Window Sentinel, Cold Chain Sentinel, plus Custom Agents and Skills) that pursue operator-set KPIs and escalate only when judgment is required.
- One Platform (Context Fabric) Programmable platform foundation with five layers (Agentic Intelligence, Logistics Intelligence, CX Intelligence, Context Fabric, Execution Capacity) that unifies every Nash product and partner integration on a shared information substrate.
- Network & Integrations (Provider Network) Network of 500+ vetted logistics providers combined with the customer's own fleet, store labor, gig couriers, and autonomous capacity, plus integrations with Shopify, Square, Wix, Toast, Revel, restaurant ordering platforms, and enterprise OMS/WMS/TMS/ERP via REST API.
- Nash Pick & Deliver First-party grocery delivery solution combining pick-and-pack with last-mile orchestration on the Nash platform, enabling grocers to scale in-house delivery while protecting cold chain, delivery windows, and basket economics.
- AI Outbound Agent Autonomous agent that places outbound phone calls to recipients and drivers to resolve delivery issues, recover failed deliveries, confirm ETAs, and complete post-purchase workflows at scale without human intervention.
- Nash MCP (Model Context Protocol Integration) Model Context Protocol server that turns third-party AI platforms and agents into delivery operations centers, enabling programmatic creation of deliveries, status retrieval, and agent-to-agent coordination with the Nash Agentic Intelligence Layer.
- AI Powered Customer Experience Reports AI-powered analytics feature that automates delivery-experience reporting and feedback analysis for merchants operating on the Nash platform.
- New Tracking Experience (Branded Tracking Page) Redesigned customer-facing branded tracking page giving recipients live delivery status, ETA updates, and post-purchase control rendered in the merchant's brand.
- Nash Driver App Native iOS and Android driver-facing application providing routes, turn-by-turn navigation, geofence-verified pickup, proof-of-delivery capture, smart loading sequence, and real-time sync with Nash dispatch.
- Industry Solutions: Transportation & Logistics, Grocery, Distribution, Field Services, Retail, Healthcare, Restaurants, Platforms Pre-configured Nash platform deployments tailored to 3PLs/carriers, grocery, distribution, field services, retail, healthcare, restaurants, and vertical SaaS platforms, with vertical-specific workflows, agents, and integrations.
Quantifiable outcome
- Chowbus boosted operational efficiency by 400% with Nash.
- +6 more outcomes
Companies that use Nash
Customer profileNamed customers24 records
Segments8 records
Ideal customer profiles4 records
Nash technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability19 records
Feature8 records
Nash partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered flagship and core.
- SamsaraflagshipFeatured partner spotlight at Samsara Beyond 2026 (Las Vegas, June 23-26, Booth 204). Aziz Alghunaim (Co-founder & CTO) presented "EBITDA-Based Routing: Agents and Operators, Friends Not Foes" on June 24. Pairing: customers running Samsara fleet hardware layer Nash on top for dispatch, middle mile, and customer experience against one objective.
- Snappy ShoppercoreLast-mile delivery partnership powering rapid grocery delivery for UK co-operative retailers (East of England Co-op, Heart of England Co-op). Snappy Shopper's on-demand grocery platform uses Nash to coordinate deliveries with courier partners including Stuart, Uber Direct, and Just Eat Go. Expanded East of England Co-op tie-up to 15 stores across the region.
- BungiicoreOn-demand, large-item delivery partnership announced June 2025. Integrates Bungii's coverage across 80+ markets for big and bulky items with Nash's orchestration platform (1,000+ providers, 100M+ deliveries/year). Retailers gain unified visibility and operational flexibility to manage seasonal big-and-bulky demand alongside other delivery types. Bungii is also a vetted provider in Nash's network.
- GrubhubflagshipNationwide delivery orchestration partnership announced 2025-05-05; launched February 2025 and expanded nationwide in March 2025. Nash provides Grubhub with AI-powered support agents, live tracking, and centralized management of on-demand, scheduled, and catering deliveries, processing thousands of orders per week. Both companies showcased the partnership at the Food On Demand Conference in Las Vegas (May 5–7, 2025). Grubhub is also a vetted provider in Nash's 500+ delivery provider network.
- ShopifyflagshipShopify managed app integration — flexible fulfillment for modern Shopify brands: in-store pickup, local delivery, and shipping through Nash, installable from the Shopify app store.
- SquareflagshipDispatch-as-a-Service integration for Square Online — on-demand delivery already integrated with Square Online stores, providing best-available courier selection per order.
- ToastcorePOS integration enabling restaurant delivery dispatch with Nash to fire the moment an order is rung up at the Toast POS.
- OttercoreRestaurant ordering platform integration listed as a Nash restaurant partner.
- ChowlycoreRestaurant ordering platform integration; public case study cited Chowbus (Chowly's parent) boosting operational efficiency by 400% with Nash.
- UberflagshipUber is a vetted provider in Nash's 500+ delivery provider network — gig sedan/SUV capacity in US, CA, UK, AU. Uber Direct also referenced as a courier partner for Snappy Shopper and Edible Brands integrations.
- RoadiecoreGig sedan/SUV courier partner in Nash's network, US coverage; cited as an example provider in Nash's dynamic dispatch strategy documentation.
- FedExcoreParcel courier (sedan, truck) in Nash's vetted provider network, US/CA/UK/AU/FR/AE coverage. Used as an example provider in Nash dispatch strategy illustrations.
- UPScoreParcel courier (sedan, SUV, truck) in Nash's vetted provider network, US/CA/UK coverage.
- USPScoreParcel courier provider in Nash's vetted provider network.
- Australia PostcoreParcel courier provider in Nash's vetted provider network, AU coverage.
- DHLcoreParcel courier provider in Nash's vetted provider network, DE/UK/FR/AE/AU coverage.
- FlytrexcoreDrone/aerial delivery provider in Nash's vetted provider network, US/IL coverage. Used in Nash's first-meter autonomous orchestration examples.
- KosmoflagshipFounders' Note blog post (March 25, 2025) announced expanding global reach with Kosmo, an acquisition/strategic move to build the future of logistics infrastructure.
Scale indicators11 records
Recent moves8 records
Expansion highlights6 records
Nash competitors and assessment
Company assessmentDirect peers
- Bringg: Bringg is a direct competitor in delivery orchestration, offering a SaaS platform that connects retailers, 3PLs, and carriers into a single dispatch and tracking layer. Like Nash, it sells into enterprise retail/grocery and emphasizes multi-provider orchestration rather than first-party delivery.
- Onfleet: Onfleet provides last-mile delivery management software for route optimization, dispatch, and branded tracking. It targets similar mid-market and enterprise customers (grocery, restaurant, retail, pharmacy) and competes directly with Nash's Planning, Orchestrate, and Experience modules.
- DispatchTrack: DispatchTrack is a last-mile delivery platform focused on large-format retail, big-and-bulky, and grocery with route optimization, customer experience, and proof-of-delivery features. It competes with Nash across the same retail/grocery vertical enterprise segment.
- Circuit (Circuit for Teams): Circuit offers route optimization and delivery management software aimed at retailers, wholesalers, and 3PLs. It overlaps with Nash's Planning and last-mile dispatch capabilities for mid-market and enterprise customers.
- OptimoRoute: OptimoRoute is a route planning and dispatch optimization SaaS used by field service, distribution, and last-mile delivery operators. It is comparable to Nash on the planning and dispatch core, though narrower in agentic/multi-modal ambition.
- Shippo: Shippo provides shipping API and delivery management software for e-commerce merchants and platforms, including discounted rate access and tracking. It overlaps with Nash's Network & Integrations layer and parcel delivery use cases.
- Route4Me: Route4Me is a route optimization and last-mile delivery management platform serving SMB through enterprise. It competes with Nash on route planning and dispatch though without Nash's agentic layer or white-label platform positioning.
Broad incumbents
- Uber Direct: Uber Direct is Uber's white-label delivery network for merchants, offering on-demand and scheduled delivery via Uber's gig fleet. It is both a vetted provider inside Nash's network and a broader incumbent that competes with Nash's Delivery-as-a-Service layer.
- DoorDash Drive: DoorDash Drive is DoorDash's white-label fulfillment platform offering on-demand delivery from restaurants, grocers, and retailers. It overlaps with Nash's orchestration economics on the gig delivery side and is also referenced as a provider in the broader market.
Emerging players
- project44: project44 is a supply chain visibility platform that connects shippers, carriers, and 3PLs with real-time transportation data. It is adjacent to Nash's TMS-agnostic orchestration layer for middle-mile and enterprise logistics visibility.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Nash social profiles
Digital presenceNash compliance and trust
Trust signalCompliance2 records
Nash financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nash leadership team
Management profileNumber of profiles
Profiles7 records
Nash subsidiaries and ownership
Company hierarchySubsidiaries1 record
Nash funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nash M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nash
What does Nash do?
Nash sells an Autonomic Logistics OS — a delivery orchestration software platform that unifies planning, real-time ML-driven dispatch, fleet management, and branded customer experience across owned fleets, contracted carriers, gig couriers, drones, AVs, and 3PLs. Its agentic AI layer continuously pursues operator-set objectives (OTIF, cost per delivery, on-time rate) across 500+ vetted providers, with reinforcement-learning dispatch trained on 100M+ deliveries and a white-label-ready stack for vertical SaaS partners.
Is Nash a public or private company?
Nash is a private company. It is classified as venture growth investor backed and is currently operating.
When was Nash founded?
Nash was founded in 2021. It employs 11 to 50 people.
Where is Nash based?
Nash is headquartered in San Francisco, United States, in the North America region.
How does Nash make money?
Four revenue lines are on record. Platform Subscription (SaaS) is the primary driver. The others are delivery-as-a-Service (Transaction Fees), managed Services / Carrier Operations and white-Label Platform / OEM Licensing.
Who are Nash's main competitors?
Direct peers on record are Bringg, Onfleet, DispatchTrack, Circuit (Circuit for Teams), OptimoRoute, Shippo and Route4Me. Broad incumbents are Uber Direct and DoorDash Drive. project44 is listed as an emerging player.
Does Nash have an API?
Yes. Nash offers a public REST API and webhooks documented at docs.usenash.com. The API exposes endpoints for managing orders, jobs, dispatch, providers, tracking, and proof of delivery (e.g., GET /jobs/{id}/status, webhook job.status.updated). Developers can integrate Nash's dispatch and orchestration into checkout, OMS, WMS, TMS, ERP, and commerce platforms via the REST API, with SDKs and quickstart guides referenced in the developer documentation. Nash also supports Model Context Protocol (MCP) for inbound agent-to-platform integration, announced via the Nash MCP launch in August 2025, allowing third-party AI agents to create deliveries, read status, and coordinate with Nash agents. Developer documentation is at docs.usenash.com.
What industry is Nash in?
Nash's product category is Delivery Orchestration Software. Its primary akta.pro industry code is TLAEAKAL, AI/ML Decision Intelligence & Automated Recommendations, with a secondary code of TLAEAKAC, Real-Time Operational Visibility & Exception Management. Its NAICS code is 42385 and its SIC code is 4513.