FieldPulse
FieldPulse is a Dallas-based SaaS company that provides an all-in-one field service management platform — including scheduling, dispatch, invoicing, payments, and AI tools — to small and mid-sized HVAC, plumbing, electrical, and related trade service contractors across the United States.
- Company typePrivate
- Founded2015
- HeadquartersDallas, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What FieldPulse does
FieldPulse (legally Flicent Inc., Delaware) is a cloud-based, mobile-first field service management (FSM) SaaS platform founded in 2015 and headquartered in Dallas, Texas. The platform serves small and mid-sized contractors across HVAC, plumbing, electrical, septic, pool, property management, garage door, locksmith, appliance repair, and related trades, providing an integrated system for scheduling, dispatching, work order management, estimates, invoicing, payments, customer management, fleet tracking, and job costing. The product is delivered through native iOS and Android applications and a web app, and integrates with QuickBooks (two-way sync), CompanyCam, Prokeep (8,500+ distributors), The Granite Group, Card Connect, and Stripe. FieldPulse monetizes through per-seat annual SaaS subscriptions, paid add-on modules (Operator AI, Chat AI, ClearPath, Custom Forms, Pricebook, Engage, Fleet Tracking, Job Costing, FieldPulse Payments), and payment processing transaction fees. The company reports a 4.8/5.0 customer rating across 2,537 reviews and self-reports 78% year-over-year customer revenue growth, with US-based customer support out of Dallas and a sales-led go-to-market supplemented by product-led tools such as the free Contractor Calculator app and SEO-driven comparison pages against ServiceTitan, Jobber, Housecall Pro, FieldEdge, and ServiceFusion. Leadership is founder-led, with Gabriel Pinchev as CEO and co-founder, Alex Pinchev as Chairman and co-founder, and a recently expanded executive team including a VP of Product and VP of Data and Analytics. The company has raised approximately $79.2 million across five disclosed rounds, most recently a $50 million Series 3 led by Fulcrum Equity Partners in August 2025 with participation from Catalyst Investors.
FieldPulse firmographics
Firmographics- Name
- FieldPulse
- Legal name
- Flicent Inc.
- Website
- https://fieldpulse.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- FieldPulse is a Dallas-based SaaS company that provides an all-in-one field service management platform — including scheduling, dispatch, invoicing, payments, and AI tools — to small and mid-sized HVAC, plumbing, electrical, and related trade service contractors across the United States.
- Ownership category
- akta.pro rank
FieldPulse industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)
- akta.pro secondary industries
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL), Field Service Dispatch & Remote Troubleshooting (BPAAACAG)
Keywords
Where FieldPulse is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FieldPulse business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Core FSM Platform): FieldPulse operates primarily as a SaaS subscription business. Fees are based on the number of users and additional add-on applications. Subscriptions are annual with automatic renewal. The platform is offered with guided onboarding and premium support included.
- Add-on Application Modules: Additional paid add-ons including Operator AI (AI dispatcher), Chat AI (AI chatbot), Fleet Tracking, Custom Forms, Pricebook, FieldPulse Financing, and other advanced features are billed on top of the base subscription.
- Payment Processing (FieldPulse Payments): Integrated payment processing enables merchants to accept payments through the platform, generating transaction-based revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Annual | Core FSM Platform — user-based subscription |
| Subscription | Annual | Add-on modules (Operator AI, Chat AI, Fleet Tracking, etc.) |
| Transaction based/ take rate | Pay-as-you-go | FieldPulse Payments (built-in payment processing) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels11 records
FieldPulse product offering
Product offeringCore offering
FieldPulse is an all-in-one cloud-based field service management (FSM) software platform that enables trade service contractors (HVAC, plumbing, electrical, septic, garage door, locksmith, appliance repair, and related trades) to manage the complete service lifecycle from lead capture through job completion and payment. The platform provides scheduling, dispatching, work order management, CRM, estimates, invoicing, payments, custom workflows, inventory and asset management, GPS fleet tracking, and AI-powered tools such as Operator AI (24/7 AI dispatcher) and Chat AI (24/7 AI chatbot). Available on iOS, Android, and Web, FieldPulse is sold as a per-seat annual SaaS subscription with add-on modules and integrated FieldPulse Payments transaction processing.
Product overview
FieldPulse is a comprehensive all-in-one field service management (FSM) software platform for service contractors including HVAC, plumbing, electrical, and other trade businesses. The core platform provides scheduling and dispatching, work order management, job management, estimates and invoicing, customer management, mobile app, project management, dashboards and reporting, custom workflows, inventory management, and asset management. The product portfolio includes AI-powered add-ons: Operator AI (24/7 AI dispatcher for call answering and job booking), Chat AI (24/7 AI chatbot for website lead capture), and Field Intelligence (AI suite). Additional add-on modules include ClearPath (workflow design), Custom Forms, Pricebook, Engage (unified communication), Fleet Tracking, Job Costing Software, FieldPulse Payments, and the Contractor Calculator mobile app. The platform is positioned for growing field service businesses that need more control, structure, and scalability beyond basic scheduling tools.
Differentiator
Problem solved
Functional benefit
Brands
- ClearPath: A workflow management feature that allows office teams to guide technicians through job stages with required details and consistent quality processes.
- Chat AI
- Operator AI
- Field Intelligence
- Contractor Calculator
Products and services
- FieldPulse Core Platform All-in-one field service management SaaS platform that enables trade service contractors (HVAC, plumbing, electrical, septic, and related trades) to manage scheduling, dispatching, work order management, job management, CRM, customer communication, estimates, invoicing, payments, custom workflows, inventory, asset management, and GPS fleet tracking from a single mobile-friendly system on iOS, Android, and Web.
- Operator AI 24/7 AI dispatcher add-on that answers calls after-hours, when calls are declined, or when call volume is overloaded, and books jobs directly into the FieldPulse platform. Routes urgent calls instantly and engages customers in natural, human-like conversations in 30+ languages.
- Chat AI 24/7 AI chatbot add-on that converts website visitors into booked jobs by capturing leads, answering FAQs, and scheduling work automatically. Supports 30+ languages and is auto-branded to match the customer's website, delivering clean English summaries after each conversation.
- Field Intelligence Growing suite of AI tools built specifically for field service businesses, designed to take on tasks that slow teams down and help them move faster, respond smarter, and make better use of time and resources. Includes Operator AI and Chat AI under the Field Intelligence umbrella.
- ClearPath Workflow design add-on that lets office teams guide technicians through every stage of a job, driving consistent quality, ensuring required job details are collected, and reducing costly mistakes.
- Custom Forms Digital forms add-on module that replaces paper-based documentation, allowing contractors to capture required information digitally in the field.
- Pricebook Custom pricebook builder add-on that helps contractors create and manage pricing for services, enabling faster quote generation and improved sales processes; pre-built pricebooks save 6+ hours per estimate according to customer testimonials.
- Engage Unified communication add-on that consolidates all customer communication channels—including texts, emails, web chats, and digital faxes—into one workflow for office and field teams.
- Fleet Tracking GPS-based fleet tracking add-on that monitors field vehicles and team locations from a single real-time dashboard.
- Job Costing Software Job profitability tracking add-on that provides full visibility into every job's performance, tracking labor, materials, and margins in real time to enable upfront margin estimation and post-completion profit validation.
- FieldPulse Payments Built-in payment processing add-on that enables contractors to accept instant payments directly within the FieldPulse platform, supporting the end-to-end job-to-payment workflow with transaction-based fees.
- Contractor Calculator App Free mobile app for contractors providing field calculations including square footage, measurement conversions, fraction math, amps to watts, wire size, drywall footage, and roof footage; available on the Apple App Store and Google Play.
Quantifiable outcome
- On average, FieldPulse customers grow 78% year over year
- +7 more outcomes
Companies that use FieldPulse
Customer profileNamed customers14 records
Segments9 records
Ideal customer profiles4 records
FieldPulse technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature9 records
FieldPulse partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- ProkeepcoreProkeep powers FieldPulse's Supplier Chat tool, allowing contractors to send orders directly to over 8,500 distributor locations from within the FieldPulse platform without additional setup. Orders route seamlessly into distributors' Prokeep inboxes alongside texts, emails, web chats, and digital faxes, enabling a single workflow for managing customer communications. The partnership reduces friction in contractor-distributor commerce by eliminating phone calls and app-hopping.
- The Granite GroupcoreFieldPulse announced an integration with The Granite Group to improve efficiency for contractors and trade professionals, enabling seamless data flow between FieldPulse and The Granite Group's distribution operations.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
FieldPulse competitors and assessment
Company assessmentDirect peers
- ServiceTitan: Enterprise-grade field service management platform for HVAC, plumbing, electrical, and other trade contractors. Direct competitor to FieldPulse across most target verticals, with deeper enterprise feature set but slower onboarding (4–6 months vs. FieldPulse's 30 days) and lower G2 ease-of-setup scores.
- Jobber: Field service management software focused on small home service businesses (HVAC, plumbing, landscaping, cleaning). Directly comparable SMB FSM offering; FieldPulse positions against Jobber in comparison pages and competes for the same small-to-mid-market contractor segment.
- Housecall Pro: All-in-one FSM platform for home service professionals with scheduling, dispatch, invoicing, and payments. Direct peer to FieldPulse in the residential home service segment; FieldPulse comparison pages explicitly position against Housecall Pro on QuickBooks integration and customization.
- ServiceFusion: Field service management software targeting small-to-mid-market contractors across HVAC, plumbing, electrical, and similar trades. Directly comparable FSM feature set including scheduling, dispatch, invoicing, and mobile technician apps; explicitly named in FieldPulse comparison pages.
- FieldEdge: Field service management software for HVAC, plumbing, electrical, and mechanical contractors. Direct competitor in the SMB FSM segment; FieldPulse comparison pages position FieldPulse as a more modern, easier-to-set-up alternative (8.6/10 G2 setup vs. FieldEdge 7.4/10).
- Workiz: Field service management platform for residential and commercial service businesses including HVAC, plumbing, electrical, and appliance repair. Directly comparable scheduling, dispatch, and CRM functionality for SMB contractors in trades overlapping FieldPulse's verticals.
Broad incumbents
- Salesforce Field Service: Enterprise field service solution from Salesforce built on the broader CRM platform. Serves similar scheduling and dispatch use cases but targets much larger organizations; overlaps with FieldPulse functionally but not by customer profile or pricing.
- Microsoft Dynamics 365 Field Service: Enterprise-grade field service management capability bundled with Dynamics 365. Comparable scheduling, dispatch, and mobile workforce functionality for large organizations; competes in the same broad category but in a much larger customer segment than FieldPulse.
- ServiceMax: Field service management platform focused on asset-intensive and complex service operations. Overlaps with FieldPulse on dispatch and mobile workforce management, but targets larger enterprise customers with more complex asset and equipment service needs.
Emerging players
- Connecteam: Employee management and field operations app with scheduling, time tracking, and job management for deskless workforces. Comparable in serving field-based SMBs but with a different product emphasis (workforce management vs. full FSM lifecycle); emerging threat at the lighter end of the SMB spectrum.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
FieldPulse social profiles
Digital presenceFieldPulse financial estimates
Financial estimateRevenue estimate
Valuation estimate
FieldPulse leadership team
Management profileNumber of profiles
Profiles4 records
FieldPulse funding detail
Funding detailFunding overview
Funding rounds5 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FieldPulse M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FieldPulse
What does FieldPulse do?
FieldPulse is an all-in-one cloud-based field service management (FSM) software platform that enables trade service contractors (HVAC, plumbing, electrical, septic, garage door, locksmith, appliance repair, and related trades) to manage the complete service lifecycle from lead capture through job completion and payment. The platform provides scheduling, dispatching, work order management, CRM, estimates, invoicing, payments, custom workflows, inventory and asset management, GPS fleet tracking, and AI-powered tools such as Operator AI (24/7 AI dispatcher) and Chat AI (24/7 AI chatbot). Available on iOS, Android, and Web, FieldPulse is sold as a per-seat annual SaaS subscription with add-on modules and integrated FieldPulse Payments transaction processing.
Is FieldPulse a public or private company?
FieldPulse is a private company. It is classified as venture growth investor backed and is currently operating.
When was FieldPulse founded?
FieldPulse was founded in 2015. It employs 101 to 250 people.
Where is FieldPulse based?
FieldPulse is headquartered in Dallas, United States, in the North America region.
How does FieldPulse make money?
Three revenue lines are on record. SaaS Subscription (Core FSM Platform) is the primary driver. The others are add-on Application Modules and payment Processing (FieldPulse Payments).
Who are FieldPulse's main competitors?
Direct peers on record are ServiceTitan, Jobber, Housecall Pro, ServiceFusion, FieldEdge and Workiz. Broad incumbents are Salesforce Field Service, Microsoft Dynamics 365 Field Service and ServiceMax. Connecteam is listed as an emerging player.
Does FieldPulse have an API?
No public API is recorded for FieldPulse.
What industry is FieldPulse in?
FieldPulse's product category is Field Service Management Software. Its primary akta.pro industry code is HDAEALAM, Field Service Management (FSM) & Dispatch Platforms, with a secondary code of HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service). Its NAICS code is 541511 and its SIC code is 7370.