Spiky.AI
Spiky.AI provides real-time AI sales coaching and meeting intelligence to revenue and GTM teams, using a multi-model AI architecture to capture calls, extract signals, and coach reps live during conversations across 19+ integrated platforms.
- Company typePrivate
- Founded2022
- HeadquartersBuffalo, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Spiky.AI does
Spiky.AI is a US-based, venture-backed software company founded in 2022 that operates a real-time AI sales coaching and meeting intelligence platform for revenue and GTM teams. The platform is structured as three integrated layers: Spiky Pulse captures conversations across calls, meetings, and emails; Spiky Signals extracts and structures sentiment, objections, and buyer intent; and Spiky Whisper delivers coaching prompts to sales reps live during active calls, based on behavioral patterns learned from top performers. The system is built on a proprietary multi-model AI architecture of 19+ models spanning audio, video, text, and structured-data modalities, and is integrated natively with 19+ platforms across video conferencing, CRM, communication, sales engagement, and iPaaS categories.
Spiky.AI monetizes through a per-seat SaaS subscription model with a free tier (3 meetings per month per seat) and a paid Pro plan (30 meetings per month per seat), supplemented by an enterprise sales motion for larger deployments. The company reports more than 10,000 customers across verticals including insurance, technology and SaaS, financial services, energy, and healthcare, with named logos spanning Johnson & Johnson, QNB Sigorta, Insider, Fibabanka, Zywave, Enerjisa, Firefly, Gynger, and Achieveit. Operations are headquartered in Boston, Massachusetts, with an additional operational presence in Buffalo, New York following a 43North accelerator win in October 2024; the company holds SOC 2 Type II, ISO 27001, GDPR, KVKK, and CCPA certifications and a 4.9/5 rating on G2. Total disclosed funding is approximately $4.2M across a 2022 seed round, the 2024 43North prize, and a February 2025 round led by investors including 43North and Draper.
Spiky.AI firmographics
Firmographics- Name
- Spiky.AI
- Legal name
- Spiky.AI
- Website
- https://spiky.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Spiky.AI provides real-time AI sales coaching and meeting intelligence to revenue and GTM teams, using a multi-model AI architecture to capture calls, extract signals, and coach reps live during conversations across 19+ integrated platforms.
- Ownership category
- akta.pro rank
Spiky.AI industry classification
Industry- Product category
- Sales Conversation Intelligence and AI Coaching Software
- NAICS
- Software Publishers (51321), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
Keywords
Where Spiky.AI is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Spiky.AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription (Per-Seat): Spiky.AI operates a SaaS subscription model on a per-seat, per-month basis. Customers are offered a free tier with limited monthly meetings and a paid Pro plan with expanded meeting capacity. The model includes land-and-expand potential as individual contributors drive adoption within teams, which can then upgrade to higher seat counts or enterprise plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free plan — 3 meetings per month per seat |
| Subscription | Monthly | Pro plan — 30 meetings per month per seat |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Spiky.AI product offering
Product offeringCore offering
Spiky.AI provides an AI-powered real-time sales coaching and meeting intelligence platform that captures every sales conversation across video, audio, and email and uses 19–20+ AI models to deliver live in-call coaching prompts, extract deal signals (sentiment, objections, buyer intent, competitor mentions), and produce post-call deal intelligence. The platform integrates with 15+ CRM, video conferencing, calendar, and sales engagement tools to embed coaching directly into the daily workflow of revenue and GTM teams.
Product overview
Spiky.AI is a real-time AI sales coaching and meeting intelligence platform structured as an integrated three-layer system: Spiky Pulse (conversation capture), Spiky Signals (signal extraction), and Spiky Whisper (real-time coaching deployment). The platform offers industry-specific solutions for Sales, Customer Success, Insurance, and general Meeting Insights, with premium features including Real-Time Coach, Battlecards, CRM Auto Sync, and Spiky Scribe. The platform processes audio, video, and text from meetings across video conferencing tools, integrates natively with major CRMs and communication platforms, and delivers predictive analytics, coaching prompts, and deal intelligence to revenue teams.
Differentiator
Problem solved
Functional benefit
Brands
- Spiky Pulse: Conversation capture layer that captures every sales conversation and structures all interactions using 20+ AI models.
- Spiky Signals
- Spiky Whisper
- Spiky Agent
- Spiky Scribe
- Scorecards
- Battlecards
Products and services
- Spiky.AI Platform
Quantifiable outcome
- 10,000+ customers served across insurance, technology, financial services, and energy sectors
- +1 more outcomes
Companies that use Spiky.AI
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles1 record
Spiky.AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability10 records
Feature4 records
Spiky.AI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- FayecoreFaye, a CRM and business automation consultancy, partnered with Spiky.AI to launch a SugarCRM integration. This integration enables Spiky.AI's AI-powered meeting intelligence and real-time coaching capabilities to be embedded directly within the SugarCRM workflow, allowing sales teams to access call insights, coaching prompts, and deal intelligence within their CRM without switching contexts.
Scale indicators3 records
Recent moves7 records
Expansion highlights7 records
Spiky.AI competitors and assessment
Company assessmentEmerging players
- Salesken: Salesken is a real-time conversation intelligence and sales coaching platform, particularly active in India and emerging markets. It is highly comparable to Spiky.AI's real-time coaching wedge, with similar multi-modal AI analysis.
- Jimmin: Jimmin is a real-time sales coaching and conversation intelligence platform with a similar in-call guidance focus to Spiky.AI. It targets SMB sales teams with behavior-based prompts and live coaching overlays.
Direct peers
- Otter.ai: Otter.ai is an AI meeting transcription and notes platform that Spiky.AI both integrates with and competes against. Both serve revenue teams needing meeting capture, summaries, and CRM sync, though Otter focuses more broadly across meeting types.
- Fireflies.ai: Fireflies.ai provides AI meeting notes, transcription, and conversation analytics for sales and other teams. It overlaps with Spiky.AI's Scribe/Pulse layers but lacks Spiky.AI's depth in real-time sales coaching and CRM sync.
- Salesloft: Salesloft is a sales engagement platform that has expanded into conversation intelligence (via the Drift acquisition). Spiky.AI integrates with Salesloft but also competes for the same sales coaching and pipeline intelligence budgets.
- Gong.io: Gong is the leading conversation intelligence platform for sales teams, offering call recording, transcription, and deal analytics. Spiky.AI integrates with Gong and competes head-on in the same category, though Spiky.AI's edge is real-time in-call coaching versus Gong's post-call analytics focus.
- Outreach: Outreach is a sales execution platform with Kaia, its built-in conversation intelligence and real-time coaching feature. Outreach competes with Spiky.AI across sales engagement, call recording, and live coaching workflows.
- Chorus.ai (ZoomInfo): Chorus.ai, acquired by ZoomInfo, is a direct competitor providing conversation intelligence, call recording, and meeting analytics for sales teams. Spiky.AI's real-time coaching is its main differentiator against Chorus's primarily post-meeting analysis workflow.
- Avoma: Avoma is an AI meeting assistant for revenue teams offering transcription, summaries, and coaching insights. It targets the same sales conversation intelligence use case as Spiky.AI at the SMB and mid-market segment.
Broad incumbents
- Microsoft Copilot for Sales: Microsoft Copilot for Sales (built into Dynamics 365 and Teams) provides AI meeting summaries, CRM task automation, and seller assistance. As a broad incumbent with bundled distribution across Microsoft Teams, it is a significant competitive threat to Spiky.AI's meeting intelligence and coaching use cases.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Spiky.AI social profiles
Digital presenceSpiky.AI compliance and trust
Trust signalCompliance5 records
Spiky.AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Spiky.AI leadership team
Management profileNumber of profiles
Profiles3 records
Spiky.AI funding detail
Funding detailFunding overview
Funding rounds5 records
Investors18 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Spiky.AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Spiky.AI
What does Spiky.AI do?
Spiky.AI provides an AI-powered real-time sales coaching and meeting intelligence platform that captures every sales conversation across video, audio, and email and uses 19–20+ AI models to deliver live in-call coaching prompts, extract deal signals (sentiment, objections, buyer intent, competitor mentions), and produce post-call deal intelligence. The platform integrates with 15+ CRM, video conferencing, calendar, and sales engagement tools to embed coaching directly into the daily workflow of revenue and GTM teams.
Is Spiky.AI a public or private company?
Spiky.AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Spiky.AI founded?
Spiky.AI was founded in 2022. It employs 51 to 100 people.
Where is Spiky.AI based?
Spiky.AI is headquartered in Buffalo, United States, in the North America region.
How does Spiky.AI make money?
One revenue line is on record: saaS Subscription (Per-Seat).
Who are Spiky.AI's main competitors?
Emerging players on record are Salesken and Jimmin. Direct peers are Otter.ai, Fireflies.ai, Salesloft, Gong.io, Outreach, Chorus.ai (ZoomInfo) and Avoma. Microsoft Copilot for Sales is listed as a broad incumbent.
Does Spiky.AI have an API?
No public API is recorded for Spiky.AI.
What industry is Spiky.AI in?
Spiky.AI's product category is Sales Conversation Intelligence and AI Coaching Software. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support). Its NAICS code is 51321 and its SIC code is 7372.