Uspacy
Uspacy is a Ukrainian SaaS company offering an all-in-one digital workspace that combines CRM, task management, omnichannel communication, and workflow automation for small and medium-sized businesses, with operations in Ukraine, Poland, and Brazil.
- Company typePrivate
- Founded2022
- HeadquartersKyiv, Ukraine
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Uspacy does
Uspacy is a Kyiv-based SaaS company founded in May 2022 that provides an all-in-one digital workspace platform combining CRM, task management, omnichannel communication, and workflow automation for small and medium-sized businesses. The product is delivered as a cloud platform with native mobile apps (iOS/Android) and desktop applications (Windows, macOS, Linux), and is built on an API-based architecture with a publicly documented Open API, webhooks, and a developer portal. Core modules include Uspacy CRM (with multifunnels, smart filters, and Smart Objects for custom entities), Tasks (Kanban and list views with subtasks and time tracking), Company and People (employee directory and newsfeed), Communication Hub (omnichannel messaging across WhatsApp, Telegram, Viber, Instagram, Facebook Messenger, plus telephony integrations), Automation (process builder, conditional actions, webhooks), Analytics, Activities (scheduling and calendar), Marketing (forms and email campaigns), and a No-Code Platform. In 2026 the company added AI capabilities powered by ChatGPT, including call transcription, call/email/comment summarization, and task creation from messages, offered free across all tiers through December 31, 2026.
Uspacy operates a product-led growth model with a freemium entry point (free for up to 5 users) and a tiered per-seat subscription (Standard at $10/user/month annual, Professional at $20/user/month annual), with usage-based email campaign add-ons ($49 for 10,000 emails; $490 for 100,000 emails). GTM combines self-serve PLG with a certified implementation partner channel and migration pathways from competing CRMs (Bitrix24, HubSpot, Pipedrive, amoCRM, Kommo). The company sells primarily to SMEs but also serves government institutions (Ukrainian government digital services platform Diia), enterprise hospitality (Optima Hotels & Resorts), nonprofits (Ronald McDonald House Charities Ukraine), and law firms (Patent Law Agency Synergy), with over 2,500 companies reportedly using the platform daily.
Geographically, Uspacy is headquartered in Kyiv, Ukraine, with active market focus on Poland (primary expansion market) and Brazil, and claims a global footprint. The company is GDPR compliant and offers SOC 2-aligned security features (encryption, 2FA, role-based access) on paid tiers. In August 2025, Uspacy closed a €420,000 pre-seed round at a €5 million valuation led by Estonian VC Startup Wise Guys, supplemented by €170,000 in grants from Google for Startups, Seeds of Bravery, Glovo Startup Lab, and the Ukrainian Startup Fund, bringing total disclosed funding to roughly €420K after a self-funded first year.
Uspacy firmographics
Firmographics- Name
- Uspacy
- Legal name
- Uspacy
- Website
- https://uspacy.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Uspacy is a Ukrainian SaaS company offering an all-in-one digital workspace that combines CRM, task management, omnichannel communication, and workflow automation for small and medium-sized businesses, with operations in Ukraine, Poland, and Brazil.
- Ownership category
- akta.pro rank
Uspacy industry classification
Industry- Product category
- Business Collaboration Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
- akta.pro secondary industry
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where Uspacy is headquartered
LocationHeadquarters
- HQ city
- Kyiv
- HQ country
- Ukraine
- HQ region
- Europe
Offices1 record
Markets served
Uspacy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription (Per-Seat): SaaS subscription model with per-user, per-month pricing across three tiers. Annual billing provides cost savings. Upsell opportunities from Free to Standard to Professional tiers.
- Email Campaign Packages: Additional email marketing packages available for purchase (10,000 emails for $49 or 100,000 emails for $490)
- Partner Implementation Services: Revenue from certified implementation partners who provide setup, migration, and integration services to customers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tier for small teams to get started |
| Subscription | Annual | Standard tier for growing teams |
| Subscription | Annual | Professional tier for full platform access |
| Unit Pricing | Pay-as-you-go | Email campaign add-on packages |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Uspacy product offering
Product offeringCore offering
Uspacy is a cloud-based all-in-one digital workspace that combines CRM with multifunnels, task management, internal communication hub, process automation, analytics, and scheduling in a single subscription. It serves small and medium-sized businesses with native mobile and desktop apps, an open API for integrations, a no-code Smart Objects platform, and AI-powered features for call transcription and summarization.
Product overview
Uspacy is a single digital workspace platform offering an all-in-one solution for SMEs that combines communication, collaboration, and CRM in one product. The core platform integrates multiple modules including CRM (for sales management and client relationships), Analytics (for reporting and dashboards), Company and People (for team structure and collaboration), Tasks (for project management with Kanban and list views), Communication Hub (for omnichannel messaging), Automation (for workflow and process automation), Activities (for scheduling and calendar), Marketing (for lead generation and campaigns), and No Code Platform (for custom Smart Objects). Additional offerings include Mobile and Desktop applications, an Open API for integrations, AI capabilities powered by ChatGPT, and a Document Generator for creating contracts and invoices. Pricing tiers include Free ($0), Standard ($10/user/month), and Professional ($20/user/month), plus additional email campaign packages. The company was founded in Kyiv in 2022 and secured €420K pre-seed funding at €5M valuation.
Differentiator
Problem solved
Functional benefit
Products and services
- Uspacy Workspace Platform All-in-one cloud-based digital workspace subscription that combines CRM with multifunnels, task management, internal communication hub, process automation, analytics, scheduling, document generation, and no-code Smart Objects. Sold as a per-user SaaS subscription with Free, Standard ($10/user/month annual), and Professional ($20/user/month annual) tiers for small and medium-sized businesses.
- Uspacy Mobile App Native mobile application for iOS and Android that provides on-the-go access to the Uspacy workspace, including team chat, task management, newsfeed updates, push notifications, and the employee directory.
- Uspacy Desktop Application Native desktop application for Windows, MacOS, and Linux that delivers workspace notifications, dialog management, and integration with external communication channels for distraction-free desktop work.
- Certified Implementation Partner Services Professional implementation and integration services delivered by certified Uspacy partners (agencies, IT companies, system integrators, and developers) covering business process audits, CRM migration, advanced product setup, and complex integrations.
Quantifiable outcome
- 2,500+ companies use Uspacy daily
- +2 more outcomes
Companies that use Uspacy
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles3 records
Uspacy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration60 records
AI capability4 records
Feature11 records
Uspacy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Rubicon (System Integrator)coreCertified implementation partner that helped configure Uspacy for the Ronald McDonald House Charities Ukraine, including Smart Objects, visit tracking logic, and analytics dashboards
Scale indicators4 records
Recent moves7 records
Expansion highlights7 records
Uspacy competitors and assessment
Company assessmentDirect peers
- Bitrix24: All-in-one online workspace combining CRM, project management, communication, and automation, with strong presence in the CIS market. Direct competitor to Uspacy — Uspacy even ships explicit Bitrix24 migration tooling, indicating overlapping product and customer base.
- amoCRM: Sales-focused CRM popular in CIS/Eastern Europe with messenger integrations and sales-funnel automation. Competes with Uspacy's CRM and Communication Hub modules for the same SME sales-team buyer; Uspacy offers direct amoCRM migration support.
- Kommo (formerly amoCRM global): Messaging-first CRM targeting international SMEs with WhatsApp/Instagram/instagram-native sales pipelines. Directly overlaps with Uspacy's omnichannel Communication Hub and CRM multifunnels offering.
- Pipedrive: Sales CRM for SMBs with pipeline management and workflow automation. Competes head-on with Uspacy's CRM module for SME sales-team deals; Uspacy lists Pipedrive as an explicit migration source.
- Monday.com: Work operating system spanning project management, CRM (monday Sales CRM), and automation. Targets the same horizontal SME buyer that Uspacy addresses, with comparable all-in-one positioning.
- ClickUp: All-in-one productivity platform combining tasks, docs, whiteboards, CRM, and chat. Directly comparable to Uspacy's Tasks + Communication Hub + CRM bundle; Uspacy lists ClickUp as a forthcoming migration source.
Broad incumbents
- HubSpot: Global CRM platform with Marketing Hub, Sales Hub, Service Hub, and CMS — a much larger incumbent. Uspacy's listed HubSpot migration tool indicates overlapping value proposition for inbound/marketing-led SMEs, but at far greater scale and brand recognition.
- Zoho: Broad suite of more than 50 business apps including Zoho CRM, Cliq (chat), Projects, and Creator. Competes as a horizontal SMB platform; Uspacy lists Zoho CRM as a forthcoming migration source, acknowledging overlap in target buyer and feature set.
Emerging players
- Notion: Workspace tool combining docs, databases, wikis, and lightweight project management. Partial overlap with Uspacy's Tasks and Company & People modules for SMEs seeking flexible internal collaboration.
- Trello (Atlassian): Lightweight Kanban-based project and task management tool. Overlaps with Uspacy's Tasks module for SME buyers; Uspacy lists Trello as an explicit migration source, signaling overlap at the lower end of the SMB segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Uspacy social profiles
Digital presenceUspacy compliance and trust
Trust signalCompliance2 records
Uspacy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Uspacy leadership team
Management profileNumber of profiles
Profiles4 records
Uspacy funding detail
Funding detailFunding overview
Funding rounds4 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Uspacy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Uspacy
What does Uspacy do?
Uspacy is a cloud-based all-in-one digital workspace that combines CRM with multifunnels, task management, internal communication hub, process automation, analytics, and scheduling in a single subscription. It serves small and medium-sized businesses with native mobile and desktop apps, an open API for integrations, a no-code Smart Objects platform, and AI-powered features for call transcription and summarization.
Is Uspacy a public or private company?
Uspacy is a private company. It is classified as venture growth investor backed and is currently operating.
When was Uspacy founded?
Uspacy was founded in 2022. It employs 11 to 50 people.
Where is Uspacy based?
Uspacy is headquartered in Kyiv, Ukraine, in the Europe region.
How does Uspacy make money?
Three revenue lines are on record. Subscription (Per-Seat) is the primary driver. The others are email Campaign Packages and partner Implementation Services.
Who are Uspacy's main competitors?
Direct peers on record are Bitrix24, amoCRM, Kommo (formerly amoCRM global), Pipedrive, Monday.com and ClickUp. Broad incumbents are HubSpot and Zoho. Emerging players are Notion and Trello (Atlassian).
Does Uspacy have an API?
Yes. Uspacy offers an Open API platform that enables integrations with any services and the creation of new features. The API is open and documented, built on API-based architecture that Uspacy uses internally. The product supports both incoming and outgoing webhooks for receiving data from other systems and notifying external services about events. No-code approach is available for creating webhooks without developer requests. Developer documentation is at uspacy.readme.io/reference/introduction.
What industry is Uspacy in?
Uspacy's product category is Business Collaboration Software. Its primary akta.pro industry code is BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms, with a secondary code of BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms). Its NAICS code is 518210 and its SIC code is 7372.