klikit
Klikit is a Singapore-based SaaS merchant operating system for restaurants across Southeast Asia and broader Asia, aggregating orders from 20+ delivery platforms into a unified dashboard with POS, menu management, kitchen display, and multi-brand capabilities serving 12,000+ stores in 8 countries.
- Company typePrivate
- Founded2022
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What klikit does
Klikit Pte. Ltd. is a Singapore-headquartered SaaS company that builds an AI-embedded merchant operating system for the food and beverage industry across Southeast Asia and broader Asia. The platform consolidates orders from 20+ regional delivery and commerce channels — including GrabFood, GoFood, Foodpanda, Deliveroo, ShopeeFood, TikTok Shop, Uber Eats, and LINE MAN Wongnai — into a single dashboard, eliminating the multi-tablet workflow that dominates Southeast Asian restaurant operations. The product suite spans a core POS with 3-second transactions and 99.9% uptime, real-time menu synchronization, kitchen display system, inventory management with low-stock alerts, multi-printer routing, table management, and payments, plus omni-channel modules (Webshop, QR ordering, reservations, kiosk) and growth modules (analytics, CRM, loyalty, marketing). Vertical-specific bundles target cloud kitchens, QSR, fine dining, cafes, food courts, and franchises, with claimed outcomes such as 5x more brands per kitchen, 40% fewer order errors, and 60% improvement in online cancellation rates.
The company monetizes via monthly SaaS subscriptions priced per outlet on a quote-based, tier-flexible basis with a free trial for new merchants. GTM combines product-led growth (self-serve, free trial) with enterprise field sales driven by "Book a Demo" CTAs for multi-location operators. The platform is deployed across 8 countries — Indonesia, Philippines, Thailand, Malaysia, Singapore, Japan, and Taiwan — serving 12,000+ stores and having processed 50M+ orders, with named customers including A&W, Army Navy, Potato Corner, Magnum, Wildflour, 24 Chicken, Tomoro, Sagala, SE Indonesia, and MBP. Total disclosed funding is approximately $7.64M across a $2M pre-seed (October 2022, led by Global Founders Capital and Wavemaker Ventures) and a $5.64M seed (February 2023, led by Wavemaker Ventures with FuturePlay, Karman Ventures, and Startup Galaxy). The company is founder-led by Christopher Withers as CEO, has 11-50 employees, and is privately held with no parent company or subsidiaries.
klikit firmographics
Firmographics- Name
- klikit
- Legal name
- Klikit Pte. Ltd.
- Website
- https://klikit.io
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Klikit is a Singapore-based SaaS merchant operating system for restaurants across Southeast Asia and broader Asia, aggregating orders from 20+ delivery platforms into a unified dashboard with POS, menu management, kitchen display, and multi-brand capabilities serving 12,000+ stores in 8 countries.
- Ownership category
- akta.pro rank
klikit industry classification
Industry- Product category
- Restaurant Management Software
- akta.pro primary industry
- Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)
Keywords
Where klikit is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices1 record
Markets served
klikit business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Monthly SaaS subscription cost per outlet as the primary revenue stream. Pricing tailored to merchant size and needs with flexible plans. Free trial available for new merchants to experience the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flexible SaaS pricing per outlet |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
klikit product offering
Product offeringCore offering
klikit provides an AI-embedded all-in-one merchant operating system for food and beverage businesses, aggregating orders from 20+ Southeast Asian delivery platforms (GrabFood, GoFood, Foodpanda, Deliveroo, ShopeeFood, TikTok Shop, Uber Eats, LINE MAN Wongnai) into a single dashboard. The platform combines core POS, payments, menu management, inventory, kitchen display, webshop, QR ordering, reservations, kiosk, CRM, loyalty, marketing, and analytics into one cloud-based SaaS solution tailored for cloud kitchens, QSRs, fine dining, cafes, food courts, and franchises across 8 Asian countries.
Product overview
Klikit is an AI-embedded all-in-one merchant operating system designed specifically for the food and beverage industry in Southeast Asia. The platform operates on a unified architecture combining core POS and payment infrastructure with omni-channel sales modules (Webshop, QR Ordering, Reservations, Kiosk) and growth tools (Analytics, CRM, Loyalty, Marketing). Klikit aggregates orders from 20+ delivery platforms including GrabFood, GoFood, Foodpanda, Deliveroo, and ShopeeFood into a single dashboard, enabling merchants to manage online operations without switching between multiple tablets. The system includes specialized vertical solutions for Cloud Kitchens, QSR, Fine Dining, Cafe, Food Court, and Franchise operations. Key product pillars include: the core Dashboard and POS system for in-store transactions; Menu Management and Inventory for operational control; Kitchen Display for order routing; and Webshop/Analytics/CRM/Loyalty for growth. The platform processes over 50 million orders across 12,000+ stores in 8 countries with 99.9% uptime.
Differentiator
Problem solved
Functional benefit
Products and services
- Klikit Merchant Operating System All-in-one AI-embedded cloud-based SaaS platform for restaurant merchant operations management. Aggregates orders from 20+ delivery platforms, combines POS, menu management, inventory, kitchen display, payments, analytics, CRM, loyalty, and marketing into a single dashboard for F&B merchants across Southeast Asia.
- Point of Sale (POS)
Quantifiable outcome
- 40% fewer order errors
- +12 more outcomes
Companies that use klikit
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles3 records
klikit technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature10 records
klikit partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and major.
- GrabFoodcoreDeep integration allowing Klikit to aggregate orders from GrabFood merchants into a single dashboard. Supports multi-brand management from single GrabFood merchant account with real-time menu synchronization.
- GoFoodcoreIntegration with Gojek's GoFood platform for Indonesian restaurant merchants. Enables order aggregation and menu management for GoFood vendors.
- FoodpandacoreIntegration with Foodpanda delivery platform across multiple countries. Supports order aggregation and menu synchronization for Foodpanda merchants.
- DeliveroocoreIntegration with Deliveroo for Singapore and regional merchants. Enables order management and menu sync for Deliveroo platform.
- ShopeeFoodcoreIntegration with ShopeeFood for merchants in Indonesia, Malaysia, and Philippines. Supports order aggregation and delivery operations.
- TikTok ShopmajorIntegration with TikTok Shop for merchants to manage TikTok orders alongside other delivery platforms. Supports social commerce order management.
- Uber EatsmajorIntegration with Uber Eats for merchants in Japan and regional markets. Supports order aggregation and menu management.
- LINE MAN WongnaimajorIntegration with LINE MAN Wongnai for Thai restaurant merchants. Supports order management and delivery operations in Thailand.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
klikit competitors and assessment
Company assessmentDirect peers
- Deliverect: Belgium-headquartered SaaS that aggregates online orders from delivery platforms (Uber Eats, DoorDash, Just Eat, Grab, etc.) into restaurant POS and ERP systems — the closest global analogue to klikit, and explicitly listed by klikit as a competitor in comparison pages.
- Qashier: Singapore-based POS and integrated payments platform targeting F&B and retail SMEs across SEA, offering multi-platform order, payment and inventory management that overlaps with klikit's POS and order aggregation modules.
- Oddle: Singapore-based online ordering, marketing and CRM platform for F&B merchants; overlaps with klikit's webshop, loyalty and CRM modules in the same SEA customer base and is listed by klikit as a direct competitor.
- Moka POS: Indonesia-origin cloud POS and restaurant management platform serving F&B merchants across SEA; named on klikit's comparison pages and overlaps directly on POS, KDS, inventory and analytics features.
- StoreHub: Malaysia-headquartered POS and business management platform serving F&B and retail merchants across SEA with order management, inventory and analytics features functionally comparable to klikit's core stack.
- Foodics: Saudi-born restaurant operating system providing POS, KDS, inventory and delivery integrations across MENA and expanding into SEA; directly comparable to klikit's all-in-one merchant OS positioning and named on klikit's comparison pages.
Broad incumbents
- Toast: US-listed restaurant technology platform offering POS, payments, online ordering and multi-location management at scale; comparable product breadth and explicitly named by klikit as a competitor, but operates from a North America base.
- Square (Block): Global payments-led POS and restaurant software suite (Square for Restaurants) covering online ordering, payroll, and delivery; named as a competitor by klikit and serves overlapping F&B merchant needs at SMB scale.
- Revel Systems: Established US-based restaurant iPad POS with kitchen display, inventory, CRM and delivery integrations; broader incumbent competitor cited on klikit's comparison pages.
- Lightspeed Restaurant: Global commerce platform with a restaurant vertical covering POS, online ordering, payments and inventory; broader portfolio than klikit but directly comparable on restaurant OS capabilities and listed by klikit as a comparator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
klikit social profiles
Digital presenceklikit financial estimates
Financial estimateRevenue estimate
Valuation estimate
klikit leadership team
Management profileNumber of profiles
Profiles1 record
klikit funding detail
Funding detailFunding overview
Funding rounds2 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
klikit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about klikit
What does klikit do?
klikit provides an AI-embedded all-in-one merchant operating system for food and beverage businesses, aggregating orders from 20+ Southeast Asian delivery platforms (GrabFood, GoFood, Foodpanda, Deliveroo, ShopeeFood, TikTok Shop, Uber Eats, LINE MAN Wongnai) into a single dashboard. The platform combines core POS, payments, menu management, inventory, kitchen display, webshop, QR ordering, reservations, kiosk, CRM, loyalty, marketing, and analytics into one cloud-based SaaS solution tailored for cloud kitchens, QSRs, fine dining, cafes, food courts, and franchises across 8 Asian countries.
Is klikit a public or private company?
klikit is a private company. It is classified as venture growth investor backed and is currently operating.
When was klikit founded?
klikit was founded in 2022. It employs 11 to 50 people.
Where is klikit based?
klikit is headquartered in Singapore, Singapore, in the Asia region.
How does klikit make money?
One revenue line is on record: saaS Subscription.
Who are klikit's main competitors?
Direct peers on record are Deliverect, Qashier, Oddle, Moka POS, StoreHub and Foodics. Broad incumbents are Toast, Square (Block), Revel Systems and Lightspeed Restaurant.
Does klikit have an API?
No public API is recorded for klikit.
What industry is klikit in?
klikit's product category is Restaurant Management Software. Its primary akta.pro industry code is BPAMAGAF, Grocery, Food & Essentials Commerce Platforms.