BRCK
Turkana, LLC d/b/a BRCK delivers enterprise SIP trunking, SMS/MMS business messaging with 10DLC, number management, E911, and forthcoming AI voice agents, with certified interoperability across Microsoft Teams, Cisco Webex, and Zoom, serving contact centers, healthcare, insurance, legal, real estate, and MSP channels across 65+ countries.
- Company typePublic
- Founded2016
- HeadquartersNairobi, Kenya
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What BRCK does
Turkana, LLC d/b/a BRCK is an enterprise voice-infrastructure provider headquartered at 16928 Lancaster Hwy, Suite 109, Charlotte, North Carolina. The company delivers SIP trunking, number management, SMS/MMS business messaging with 10DLC campaign support, compliant E911 calling, and a forthcoming AI Voice Agents product, integrated into a single platform built on session border controller architecture. Certified interoperability with Microsoft Teams Direct Routing, Cisco Webex Calling, and Zoom Phone BYOC, plus integrations with 3CX, FreePBX, Asterisk, Avaya, AudioCodes, and Ribbon SBC, anchors its enterprise value proposition. The flagship AI capability is positioned as 'coming soon' at $0.04/minute for intelligent call handling, qualifying, and routing.
BRCK firmographics
Firmographics- Name
- BRCK
- Legal name
- Turkana, LLC
- Website
- https://brck.com
- Company type
- Public
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Turkana, LLC d/b/a BRCK delivers enterprise SIP trunking, SMS/MMS business messaging with 10DLC, number management, E911, and forthcoming AI voice agents, with certified interoperability across Microsoft Teams, Cisco Webex, and Zoom, serving contact centers, healthcare, insurance, legal, real estate, and MSP channels across 65+ countries.
- Ownership category
- akta.pro rank
BRCK industry classification
Industry- Product category
- Cloud Communications Platform
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371)
- akta.pro primary industry
- SIP Trunking & Voice Termination (HDAIAHAC)
- akta.pro secondary industries
- CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG), Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where BRCK is headquartered
LocationHeadquarters
- HQ city
- Nairobi
- HQ country
- Kenya
- HQ region
- Africa
Offices1 record
Markets served
BRCK business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales, Others
Revenue model
- SIP Trunking Services: Monthly subscription and per-minute charges for enterprise voice connectivity. Enterprise rollouts and Teams voice migrations generate recurring revenue through per-seat or trunk-based pricing with unlimited domestic calling options.
- SMS/MMS Messaging: Usage-based messaging revenue with carrier surcharges passed through to customers. Rates vary by carrier (AT&T, T-Mobile, Verizon, US Cellular), registration status (registered vs unregistered 10DLC), and message type (SMS vs MMS). Brand registration ($44) and campaign vetting fees ($15) are one-time charges; monthly campaign fees ($4-$10) apply for ongoing use.
- AI Voice Agents: Usage-based pricing at $0.04/min for intelligent call handling. Revenue scales with call volume as AI voice agents handle answering, qualifying, and routing conversations.
- Number Services: Revenue from number provisioning, toll-free numbers (monthly fee plus per-minute inbound charges), and number porting services. Porting fees may apply for number transfers.
- MSP Partner Program: White-label SIP trunking for managed service providers, enabling partners to resell BRCK voice infrastructure under their own brand. Revenue from partner subscriptions and usage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | AI Voice Agents at $0.04/min |
| Usage-based | Pay-as-you-go | SMS/MMS Local A2P/10DLC Registered Carrier Rates |
| One time/ perpetual license | Monthly | Brand & Campaign Registration (10DLC) |
| Usage-based | Pay-as-you-go | Toll-Free Messaging Rates |
| Usage-based | Pay-as-you-go | Canada Local Messaging |
| Usage-based | Pay-as-you-go | International SMS Rates |
| Subscription | Monthly | Unlimited Domestic Calling |
| Subscription | Monthly | Toll-Free Service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
BRCK product offering
Product offeringCore offering
BRCK (Turkana, LLC) provides enterprise voice infrastructure delivered as a cloud platform, combining SIP trunking for Microsoft Teams, Cisco Webex, Zoom Phone, and legacy PBX environments with SMS/MMS business messaging, number management and porting, and AI-ready voice infrastructure. The service is sold with certified interoperability, 99.99% uptime target, and direct engineer support to enterprise customers replacing legacy PRI/POTS lines or modernizing PBX and UC deployments across 65+ countries.
Product overview
BRCK is a unified communications platform delivering SIP trunking, number management, business messaging (SMS/MMS), and AI-ready voice infrastructure as an integrated stack. The core product portfolio consists of SIP Trunking for enterprise voice connectivity, SMS/MMS for business messaging and 10DLC campaigns, AI Voice Agents for intelligent call handling, Number Porting for seamless number migration, and E911 for compliant emergency calling. These products work together as a cohesive communications layer where voice routes, messaging, numbers, and provisioning are managed under one platform.
Differentiator
Problem solved
Functional benefit
Brands
- BRCK: Intelligent voice infrastructure platform providing SIP trunking, SMS/MMS messaging, AI voice agents, number porting, and E911 services for enterprise customers.
Products and services
- SIP Trunking Enterprise-grade SIP trunking service providing voice connectivity for Microsoft Teams Direct Routing, Cisco Webex Calling, Zoom Phone BYOC, and modern or legacy PBX environments including 3CX, FreePBX, Asterisk, Avaya, AudioCodes, and Ribbon SBC. Targets enterprises modernizing telecom, replacing PRI/POTS, or migrating to Teams/Webex voice, with global coverage across 65+ countries and a 99.99% uptime target.
- SMS / MMS Business Messaging Business messaging infrastructure supporting SMS and MMS across U.S. carriers with 10DLC campaign and brand registration, toll-free messaging, and campaign vetting. Includes usage-based pricing by carrier and registration status, intended for businesses running application-to-person messaging campaigns and customer notifications.
- Number Porting Service enabling customers to migrate existing telephone numbers (DIDs and toll-free) onto the BRCK platform with end-to-end porting via Letter of Authorization (LOA), supporting both inbound and outbound number provisioning. Aimed at enterprises transitioning from legacy carriers to BRCK's SIP trunking and messaging services.
- E911 Compliant Calling Emergency calling service providing E911 functionality for VoIP deployments, with registered service address and location-based routing to the appropriate Public Safety Answering Point (PSAP). Designed for enterprise customers subject to VoIP 911 compliance obligations.
Quantifiable outcome
- 99.99% platform uptime target
- +2 more outcomes
Companies that use BRCK
Customer profileSegments8 records
Ideal customer profiles5 records
BRCK technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability2 records
Feature7 records
BRCK partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and major.
- Microsoft TeamscoreBRCK is Microsoft Teams certified for Direct Routing, enabling enterprise voice connectivity through Teams. Provides SIP trunking integration with Teams for voice calls, with certified interoperability that gives enterprise-grade interoperability without enterprise-grade friction.
- Cisco WebexcoreBRCK offers Webex Calling integration with certified BYOC (Bring Your Own Carrier) routing. Enables Webex customers to use BRCK for voice trunking with Cisco Webex interoperability.
- Zoom PhonecoreBRCK provides BYOC (Bring Your Own Carrier) for Zoom Phone, enabling customers to use BRCK SIP trunking with Zoom's cloud phone system.
- 3CXmajorCertified SIP trunk provider for 3CX PBX systems. BRCK integration enables 3CX customers to leverage BRCK for voice trunking with certified compatibility.
- FreePBXmajorOpen-source PBX support with BRCK native Asterisk trunking. FreePBX users can integrate BRCK SIP trunking services.
- AsteriskmajorNative Asterisk trunking support. BRCK provides direct SIP connectivity for Asterisk-based PBX deployments.
- AvayamajorAvaya SIP integration enables BRCK voice trunking for Avaya IP Office and other Avaya platforms.
- AudioCodesmajorSBC (Session Border Controller) integration with AudioCodes devices. BRCK works with AudioCodes SBCs for enterprise voice connectivity.
- Ribbon SBCmajorSession border controller integration with Ribbon SBC solutions. Enables enterprise voice routing through Ribbon infrastructure.
- BandwidthcoreSMS/voice carriage and routing partner. Bandwidth is an underlying carrier for BRCK's messaging and voice services, providing network carriage and routing capabilities. Processes message content, metadata, originating/terminating numbers, routing/delivery data, and CPNI.
- InteliquentcoreUpstream voice termination/origination partner. Inteliquent provides voice termination and origination services for BRCK, handling call detail records, originating/terminating numbers, routing/signaling metadata, and CPNI. Listed pending confirmation.
- Amazon Web Services (AWS)coreCloud infrastructure and call-processing platform hosting. AWS hosts BRCK's cloud infrastructure including call content, metadata, CDRs, routing/signaling data, CPNI, and account data.
- CyberSourcemajorCurrent card payment processing provider. Handles billing and payment data and account identifiers for BRCK customer transactions. BRCK is mid-migration to Stripe.
- StripemajorMigration target for card payment processing. Will replace CyberSource as BRCK's payment processor upon completion of migration. Handles billing and payment data and account identifiers.
- Oracle NetSuitemajorERP, billing, CRM, and customer/support records system. Oracle NetSuite manages BRCK's business operations including account, contact, billing, and support correspondence data.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
BRCK competitors and assessment
Company assessmentDirect peers
- Twilio: Twilio is the largest pure-play CPaaS and SIP trunking provider globally, offering programmable voice, SMS, and messaging APIs. BRCK explicitly compares itself against Twilio on its website, indicating direct overlap in voice infrastructure and messaging for enterprise customers.
- Bandwidth: Bandwidth is both a BRCK upstream carrier and a direct competitor, providing SIP trunking, messaging, and 10DLC services to enterprises. It competes head-to-head for the same voice and messaging workloads that BRCK targets.
- Telnyx: Telnyx offers SIP trunking, messaging, and programmable communications APIs targeted at enterprises and developers. Its private global IP backbone and direct-to-carrier model position it as a near-direct competitor to BRCK in voice and messaging infrastructure.
- Sinch: Sinch is a global CPaaS provider offering messaging, voice, and verification APIs. It competes with BRCK's SMS/MMS and SIP trunking products across the same enterprise and ISV buyer segments.
- IntelePeer: IntelePeer provides SIP trunking, UCaaS integrations, and AI-powered communications automation for enterprises. It is a direct competitor in voice infrastructure, particularly for Teams and contact center migrations similar to BRCK's positioning.
- Flowroute: Flowroute (now part of Sangoma) provides SIP trunking and messaging APIs targeting SMBs and developers. It is a comparable niche SIP trunking and messaging provider with similar customer overlap.
- Peerless Network: Peerless Network provides SIP trunking, hosted voice, and messaging services to enterprise and carrier customers. It is a comparable mid-market SIP and messaging provider with overlapping enterprise target segments.
Broad incumbents
- Vonage (Ericsson): Vonage, now part of Ericsson, offers SIP trunking, UCaaS, and CPaaS APIs with broader portfolio coverage. It competes with BRCK in enterprise voice infrastructure as a larger incumbent with deeper pockets and broader product lines.
- 8x8: 8x8 is a UCaaS/CCaaS incumbent offering voice, messaging, and contact center as integrated suites. It overlaps with BRCK at the SIP trunk and voice layer but typically sells a full UCaaS bundle rather than carrier-only SIP.
- RingCentral: RingCentral is a UCaaS leader providing cloud PBX, voice, and messaging to enterprises. While primarily UCaaS, its underlying SIP trunking and BYOC capabilities overlap with BRCK's connectivity-layer offerings.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
BRCK social profiles
Digital presenceBRCK compliance and trust
Trust signalCompliance5 records
BRCK financial estimates
Financial estimateRevenue estimate
Valuation estimate
BRCK leadership team
Management profileNumber of profiles
Profiles6 records
BRCK funding detail
Funding detailFunding overview
Funding rounds2 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BRCK M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BRCK
What does BRCK do?
BRCK (Turkana, LLC) provides enterprise voice infrastructure delivered as a cloud platform, combining SIP trunking for Microsoft Teams, Cisco Webex, Zoom Phone, and legacy PBX environments with SMS/MMS business messaging, number management and porting, and AI-ready voice infrastructure. The service is sold with certified interoperability, 99.99% uptime target, and direct engineer support to enterprise customers replacing legacy PRI/POTS lines or modernizing PBX and UC deployments across 65+ countries.
Is BRCK a public or private company?
BRCK is a public company. It is classified as unknown and is currently operating.
When was BRCK founded?
BRCK was founded in 2016. It employs 11 to 50 people.
Where is BRCK based?
BRCK is headquartered in Nairobi, Kenya, in the Africa region.
How does BRCK make money?
Five revenue lines are on record. SIP Trunking Services are the primary driver. The others are SMS/MMS Messaging, AI Voice Agents, number Services and MSP Partner Program.
Who are BRCK's main competitors?
Direct peers on record are Twilio, Bandwidth, Telnyx, Sinch, IntelePeer, Flowroute and Peerless Network. Broad incumbents are Vonage (Ericsson), 8x8 and RingCentral.
Does BRCK have an API?
Yes. BRCK provides an API for service ordering and management as referenced in their Terms of Service and Product Terms documentation. The API enables customers to manage messaging services, send SMS/MMS messages, and access Electronic Tools for service ordering/management systems.
What industry is BRCK in?
BRCK's product category is Cloud Communications Platform. Its primary akta.pro industry code is HDAIAHAC, SIP Trunking & Voice Termination, with a secondary code of HDAIAHAG, CPaaS (Programmable Voice, SMS, Video APIs). Its NAICS code is 5132 and its SIC code is 7385.