What Concilio does

Concilio (legal entity: CONCILIO, société The Information Company) is a France-headquartered digital health concierge platform that provides personalized medical accompaniment to individuals, families, and corporate clients. Founded circa 2015-2016 and registered in Nanterre with operational headquarters in Neuilly-sur-Seine, the company combines a teleconsultation platform (phone and video, 7 days a week) with a curated directory of 20,000-25,000 peer-recommended physicians covering 25 specialties and 5,000 pathologies across 60 countries. Core service lines are teleconsultation, doctor search and rapid appointment booking, second medical opinion, and comprehensive health checkups (Bilan Santé), supplemented by a City Guide of everyday physicians and pre-consultation preparation interviews.

Underlying infrastructure consists of a web-accessible platform, telephone customer service, and a 24/7 in-house dedicated medical team that orchestrates specialist matching and care coordination. Health data is hosted by partner ATE, an HDS-certified (hébergeur agréé données de santé) provider under Article L.1111-8 of the French Public Health Code, with GDPR compliance layered on top. The company claims 110,000 covered beneficiaries (ayants droit) across its distribution.

Revenue is generated through three streams: (1) individual and family B2C subscriptions at €79/month (individual) and €149/month (family covering up to four relatives); (2) per-case second medical opinions at €300 per case; and (3) negotiated B2B enterprise contracts for employee health benefits, sold through a dedicated pro.concilio.com portal. Distribution combines self-serve digital acquisition (website, telephone) with field sales to HR and benefits decision-makers at corporates, including expatriate employee populations. The company has expanded into Italy (2021) and launched Concilio Solutions (2022) as a B2B-focused vertical targeting healthcare sector players, indicating a shift toward platform and channel-partnership monetization alongside direct enterprise sales.

Name

Concilio

Legal name

CONCILIO, société The Information Company

Website

https://concilio.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Concilio is a France-based digital medical concierge platform offering teleconsultation, peer-recommended doctor search, second opinions, and health checkups to individuals, families, and corporate clients across 60 countries.

Ownership category

akta.pro rank

Product category

Digital Health Concierge Services

NAICS

Health Care and Social Assistance (62), Other Individual and Family Services (62419)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industries

Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN), General Personal Concierge Services (HSACAIAA)

Keywords

• Telemedicine services
• Medical concierge services
• Second medical opinion
• Corporate wellness programs
• Digital health platform

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Subscriptions: Monthly subscription plans for individuals and families providing unlimited access to teleconsultation, doctor recommendations, and health information services. Billed monthly or annually.
2. Per-Act Medical Services: One-time payment services including second medical opinion at €300 per case, providing dedicated medical team support and specialist recommendations.
3. Corporate Enterprise Plans: B2B subscription services for companies offering employee health benefits, including teleconsultation and medical accompaniment services. Pricing negotiated per enterprise contract.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Concilio operates a digital medical concierge platform that provides personalized health accompaniment for individuals, families, and corporate clients across 60 countries. Core services include teleconsultation, peer-recommended doctor search and appointment booking, second medical opinions delivered by specialists, and comprehensive health checkups (Bilan Santé), all delivered through a 24/7 multilingual medical team and a network of 20,000–25,000 vetted doctors across 25 specialties.

Product overview

Concilio is a digital health concierge platform that provides personalized medical accompaniment services for individuals and corporations. The platform operates through a suite of interconnected services centered around four core offerings: Téléconsultation (remote doctor consultations via phone or video), Recherche de Médecins (doctor search and appointment booking), Deuxième avis médical (second medical opinion), and Bilan Santé (comprehensive health checkups). Additional features include City Guide for locating everyday physicians and Preparation Interview services. For individuals, Concilio offers subscription-based plans (Family at €149/month covering 4 family members, Individual at €79/month, and pay-per-case Second Opinion at €300). Corporate solutions provide employee health benefits including expatriate health support. The platform covers 25 medical specialties across 60 countries, connecting users with a network of over 20,000 peer-recommended physicians.

Differentiator

Problem solved

Functional benefit

Products and services

• Téléconsultation Secure video teleconsultation service connecting members with doctors remotely, available 24/7 through the Concilio platform and mobile apps. Designed for individuals, families, and corporate clients needing timely access to medical advice without travel.
• Doctor Search (Recherche de Médecins) Concierge-led search and booking of peer-recommended doctors across 25 specialties in 60 countries, with appointment coordination and follow-up. Targets individuals, expatriates, and families who need vetted in-person specialists.
• Second Medical Opinion (Deuxième avis médical) Specialist review of an existing diagnosis or treatment plan, delivered as a written second medical opinion report. Available to individuals seeking reassurance or alternative perspectives, and included in subscription plans or purchased à la carte for €300 per case.
• Health Checkup (Bilan Santé) Comprehensive annual health checkup coordinated by Concilio, including examinations, screenings, and personalized preventive recommendations. Designed for individuals and families seeking proactive preventive care.
• Individual Medical Concierge Subscription (Conciergerie Médicale Individuelle) Monthly subscription that bundles 24/7 medical accompaniment, doctor search, teleconsultation, second medical opinion access, and health checkup coordination for a single member at €79 per month. Targets individual consumers and expatriates.
• Family Medical Concierge Subscription (Conciergerie Médicale Famille) Monthly subscription that extends the full medical concierge service—24/7 accompaniment, doctor search, teleconsultation, second medical opinion access, and health checkup coordination—to the member's family at €149 per month. Targets families and expatriates with dependents.
• Corporate Health Solutions (Concilio Solutions / Offres Entreprises) Custom enterprise health accompaniment service delivered via the dedicated Concilio Solutions portal at pro.concilio.com, providing employer-sponsored access to doctor search, teleconsultation, second medical opinions, and health checkups for employees and their families. Targets HR and benefits leaders at companies with internationally mobile or expatriate workforces.

Quantifiable outcome

• 45% of medical diagnoses or treatments could be optimized according to medical team assessment
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• ATEcoreOthersATE serves as the authorized health data host for Concilio, hosting personal health data in compliance with Article L 1111-8 of the French Public Health Code. ATE is a simplified joint-stock company with capital of 60,000 euros located in Villeneuve d'Ascq, France.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Alan: French health insurance and employee benefits provider that bundles virtual care (Alan Map, teleconsultation) into B2B plans. Competes with Concilio on the corporate/enterprise HR channel but is broader (insurance + care) and better capitalized.
• Teladoc Health: Global leader in virtual care, serving enterprises and health plans worldwide. Comparable on teleconsultation and second medical opinion offerings at global scale, but lacks Concilio's French-market and peer-curation angle.

Emerging players

• Hellocare: French teleconsultation and connected-health platform targeting healthcare professionals and enterprises. Competes in the same B2B and B2C virtual-care segments but with a stronger provider-software angle.
• BetterHelp / Teladoc Mental Health: Subscription-based virtual care platform, illustrating the membership virtual-care model. Indirectly comparable as a subscription DTC virtual-care peer, though focused on mental rather than multi-specialty medical care.

Direct peers

• Doctolib: France's dominant teleconsultation and doctor appointment-booking platform, serving both individuals and enterprises. Directly competes with Concilio on consumer teleconsultation, specialist search, and corporate health benefits, though Doctolib focuses on booking rather than concierge accompaniment.
• Qare (Health Hero / Teladoc-style): French teleconsultation platform offering video consultations with general practitioners and specialists to individuals and enterprises. Closest direct competitor on subscription/enterprise virtual care in France.
• Livi (Doccla / Kry): European teleconsultation provider (Livi brand in France) offering video GP appointments to patients and enterprise partners. Directly overlaps with Concilio's teleconsultation service.
• Maiia (Cegedim): French teleconsultation and appointment-booking platform from health-software group Cegedim, used by both practitioners and patients. Competes for teleconsultation volume and enterprise adoption.

Regional players

• Mediservice (Switzerland): Swiss medical teleconsultation and health hotline operated by Groupe Mutuel; provides 24/7 medical advice and care navigation in a comparable concierge style. Comparable model but Switzerland-focused.
• Medgate: Swiss and European telemedicine operator offering 24/7 teleconsultation, second opinions, and care coordination. Closely comparable model (concierge-style medical accompaniment) but DACH-region focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/concilio_fr
• YouTubeyoutube.com/channel/UCd2UZAB5lR7os4qovsXQV8Q
• Facebookfacebook.com/concilio.fr
• LinkedInlinkedin.com/company/concilio-fr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concilio