What Roomonitor does

Roomonitor (legal entity Smart Things & Friends SL, CIF B66668286) is a Barcelona-based IoT and managed-services company founded in 2015 that targets professional managers and individual hosts of short-term and vacation rentals. The company sells a hardware-plus-subscription bundle centered on the Roomonitor V5 sensor, an in-property device that performs continuous noise monitoring, tobacco-smoke detection, Bluetooth-based occupancy estimation, and temperature/humidity plus VOC air-quality sensing. Events are routed to a 24/7 multilingual Remote Control Center staffed by 100+ trained agents (including night agents operating 22:00–07:00) and to on-the-ground field agents deployed in nine European cities (Barcelona, Madrid, Málaga, Seville, Valencia, Granada, Paris, Lisbon, Brussels) for in-person intervention. Pricing is a four-tier subscription—Noise Alarm (€13/month), Alarm Assistant Remote (€29.90/month), Guest and Property Services Remote (€79.90/month), and a no-device Operational Services tier (€59/month)—plus a one-time device purchase at €45 promotional / €90 list, all on 12-month minimum commitments.

The go-to-market blends self-serve direct sales (ecommerce on roomonitor.com with a "Buy now" and "Customize your order" flow) and demo-led enterprise motion for larger property managers. Distribution is reinforced through integration partnerships with nine PMS platforms (Avantio, Guesty, BookingSync, Cloudbeds, Hostaway, icnea, Kross, Rently), four OTAs (Airbnb, Booking.com, Expedia, Tripadvisor), smart-lock vendors (Akiles, Swikly), Google Nest, and Zapier, plus membership or partner status with 20+ European short-term rental and tourism associations. A public API enables custom automations. Management comprises co-founders Ignacio Suarez (CEO) and Eduardo Suarez (COO), with Marine Cornu as Country Manager France and Gabriel Pérez Fernández as Head of Sales. Roomonitor has raised one disclosed funding round of approximately $763,735 in September 2017 (led by BStartup with Banc Sabadell, ICF and Turtle Capital), suggesting subsequent growth has been predominantly organic. Reported operating metrics include 30,500+ apartments under management, 1.5M guests attended in 2024, a 97.22% satisfaction rate, and presence in 62+ countries.

Name

Roomonitor

Legal name

Smart Things and Friends SL

Website

https://roomonitor.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Roomonitor is a Barcelona-based IoT and managed-services company that bundles a proprietary noise/smoke/occupancy sensor with a 24/7 multilingual Remote Control Center and field agents in nine European cities to help short-term rental operators prevent parties, manage incidents and comply with noise regulations.

Ownership category

akta.pro rank

Product category

IoT Noise Monitoring for Short-Term Rentals

NAICS

Small Electrical Appliance Manufacturing (335210)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Multi-Sensor Environmental Monitoring Hubs & Smart Home Integrations (HSAHAGAJ)

akta.pro secondary industries

Occupancy, Space Utilization & Workplace Experience (HSAPAPAG), Controls, Thermostats, Sensors & Building Automation (HVAC Controls) (IMADANAH)

Keywords

• Noise monitoring IoT
• Vacation rental operations
• Property management automation
• Guest incident management
• IoT sensor solutions

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Noise Alarm Subscription (Hardware + SaaS): Entry-level tier including the Roomonitor V5 device (one device per apartment) plus SaaS platform access. Includes real-time noise monitoring, smoke detection, crowd detection, temperature/humidity/air quality monitoring, PMS integrations, unlimited historical data, and autocall to guest. Billed monthly at €13 with 12-month minimum commitment.
2. Alarm Assistant Remote Subscription (Hardware + SaaS + Human Monitoring): Mid-tier service building on Noise Alarm. Adds expert remote team monitoring and analyzing all device alarms in real time, exclusive intervention protocols, and direct immediate contact with guests for incident management. Billed at €29.90/month with device included.
3. Guest and Property Services Remote Subscription (Full-Service Operations): Top-tier service building on Alarm Assistant Remote. Adds a Remote Control Center with 24/7 personalized support, customized action protocols, operational tracking, 24-hour incident reception/management, remote check-in and door access. Billed at €79.90/month with device included.
4. Operational Services Remote Subscription (No Device): Standalone operational support service without device purchase. Includes 24-hour incident reception, remote incident resolution, and concierge service. Billed at €59/month. Ideal for property managers who already have noise monitoring equipment.
5. Roomonitor Device (Hardware): One-time hardware purchase of the Roomonitor V5 device at €45 (promotional price, regularly €90). One device per apartment is included in subscription tiers. Sold with 1-year warranty against manufacturing defects. Hardware revenue is supplemental to recurring subscription streams.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels8 records

Core offering

Roomonitor sells the proprietary Roomonitor V5 IoT sensor device together with a tiered SaaS subscription and 24/7 managed operations services for short-term rental property managers and hosts. The hardware performs real-time noise, tobacco smoke, occupancy (Bluetooth crowd detection), and environmental (temperature, humidity, VOC) monitoring; the services layer ranges from automated alerts (Noise Alarm) through expert remote human monitoring (Alarm Assistant Remote) to full-service 24/7 guest and property operations including remote check-in and field agent intervention in nine European cities.

Product overview

Roomonitor is a platform-plus-services solution for short-term rental property management, combining hardware monitoring devices with 24/7 operational support services. The core offering includes the Roomonitor Device (V5 sensor) for real-time noise, smoke, and occupancy monitoring, which forms the foundation of four subscription service tiers: Noise Alarm (entry-level monitoring at €13/month), Alarm Assistant Remote (€29.9/month with expert monitoring), Guest and Property Services Remote (€79.9/month with comprehensive guest management), and Operational Services Remote (€59/month without device). The platform integrates with major PMS systems (Avantio, Guesty, BookingSync, Cloudbeds, Hostaway, icnea, Kross, Rently) and OTAs (Airbnb, Booking.com, Expedia, Tripadvisor) via API and Zapier. Additional services include a Remote Control Center staffed by multilingual agents, Field Service Agents for on-site assistance in European cities, and the Manager web/mobile application for portfolio oversight.

Differentiator

Problem solved

Functional benefit

Products and services

• Noise Alarm Entry-level subscription that bundles the Roomonitor V5 IoT device with a SaaS dashboard for real-time noise, cigarette smoke, crowd, temperature, humidity, and air quality monitoring, plus PMS integrations, unlimited historical data, and automated guest alerts by SMS/call. Targeted at short-term rental property managers who need baseline IoT monitoring and automated guest notification.
• Alarm Assistant Remote Mid-tier subscription that adds a dedicated expert team monitoring every device 24/7, with real-time alarm reception and analysis, exclusive intervention protocols, and direct immediate contact with tenants for incident management. Built on top of Noise Alarm hardware and SaaS.
• Alarm Assistant Night Agent Specialized overnight on-site intervention service providing trained mediators to resolve disturbances affecting community peace. Available 22:00–07:00 in Barcelona, Madrid, Málaga, Seville, Valencia, Granada, Paris, Lisbon, and Brussels.
• Guest and Property Services Remote Full-service subscription including all Alarm Assistant features plus 24/7 personalized Remote Control Center support, customized action protocols and operational tracking, 24-hour incident reception and management, and remote check-in and door access management. Designed for property managers who outsource the complete guest and incident operation.
• Operational Services Remote Standalone remote operations subscription that does not include a Roomonitor device. Provides 24/7 incident reception, remote incident resolution, concierge service, and remote check-in and door access support via the Remote Control Center. Designed for property managers who already have noise monitoring equipment.
• Global Operational Services Enhanced operational service combining the Remote Control Center with on-site Field Service Agent intervention. Includes concierge service Monday–Sunday 18:30–08:00, 24-hour weekend coverage, and on-site emergency response for lost keys, neighbor complaints, check-ins, and guest requests across 9 European cities.
• Roomonitor Device (V2/V5 Sensor) Wi-Fi-connected IoT hardware device with intelligent sound pattern recognition, tobacco smoke detection, Bluetooth-based crowd/occupancy detection, temperature and humidity sensing, and VOC air quality monitoring. No camera, no audio recording — monitors only sound level (dB). 2.4 GHz Wi-Fi support and tamper-detection backup battery. Sold one device per apartment, either bundled with subscriptions or standalone.
• Remote Control Center 24/7 multilingual remote operations team that monitors devices, handles calls, manages incidents, facilitates remote guest check-ins, and delivers operational support for property managers. Provides global coverage across all time zones with 100+ trained agents including multilingual experts.
• Field Service Agents On-the-ground field agents operating in Barcelona, Madrid, Málaga, Seville, Valencia, Granada, Paris, Lisbon, and Brussels. Services include key management, guest access, check-ins, property interventions, technical issue resolution, and handling of guest and neighbor complaints. Includes concierge service 18:30–08:00 weekdays and 24/7 weekends.
• Manager Platform Web and mobile application dashboard used by property managers to monitor properties, view real-time alerts, access historical data, and manage property settings. Provides full traceability of operations across property portfolios.
• Roomonitor Public API Open public API allowing any external system to connect to Roomonitor for custom integrations, automation workflows, and data access. Supports PMS, smart lock, and Zapier-based no-code automations; SMS or automated call alert notifications can be triggered when noise thresholds are exceeded.

Quantifiable outcome

• 97.22% customer satisfaction rate across managed apartments and guests
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability5 records

Feature10 records

Partnerships

28 partnerships are on record, tiered core and minor.

• AirbnbcoreTechnology or IntegrationRoomonitor has a partnership with Airbnb as a recommended operational solution for hosts. Integration allows for real-time updates, automatic guest notifications when noise exceeds defined limits, and seamless booking management. Airbnb is listed among Roomonitor's OTA integrations and association partners.
• Booking.comcoreTechnology or IntegrationBooking.com integration with Roomonitor enables real-time updates and automated guest notifications for noise management. Listed as a primary OTA integration partner on the Roomonitor website and product pages.
• ExpediacoreTechnology or IntegrationExpedia is integrated with Roomonitor's platform to enable real-time updates and automated guest communications related to noise monitoring and property management.
• TripadvisorcoreTechnology or IntegrationTripadvisor integration enables Roomonitor users to synchronize their property listings and manage guest communications through the platform for noise management purposes.
• AvantiocoreTechnology or IntegrationAvantio PMS integration allows Roomonitor users to sync bookings, schedule automated guest alerts, and centralize property management operations through the Avantio platform.
• GuestycoreTechnology or IntegrationGuesty PMS integration enables Roomonitor users to automate booking management and noise alerts, synchronizing operations across their property portfolio.
• BookingSynccoreTechnology or IntegrationBookingSync PMS integration with Roomonitor provides automated booking management and noise alert functionality for synchronized property operations.
• IcneacoreTechnology or IntegrationIcnea smart property management integration with Roomonitor provides automated operations management and noise monitoring coordination.
• KrosscoreTechnology or IntegrationKross PMS integration with Roomonitor enables synchronized booking management and noise alert automation for property managers.
• RentlycoreTechnology or IntegrationRently smart lock and PMS integration with Roomonitor allows automated check-in access codes and coordinated noise monitoring and incident management.
• CloudbedscoreTechnology or IntegrationCloudbeds PMS integration enables Roomonitor users to automate booking management, noise alerts, and guest communications through the Cloudbeds platform.
• HostawaycoreTechnology or IntegrationHostaway PMS integration with Roomonitor provides synchronized booking management and automated noise monitoring alerts for property operators.
• Apartur (Barcelona Tourism Apartment Association)coreGTM or Marketing PartnerRoomonitor is a partner/member of Apartur, the Barcelona tourism apartment association. This partnership provides credibility and referral access to Barcelona's short-term rental operator community.
• Madrid AlojacoreGTM or Marketing PartnerRoomonitor is a partner/member of Madrid Aloja, the Madrid short-term rental association, providing visibility and credibility within the Madrid property manager community.
• Fevitur (Federación Española de Viviendas Turísticas)coreGTM or Marketing PartnerRoomonitor is a partner/member of Fevitur, Spain's national federation of tourist accommodation operators. Fevitur represents and promotes professional standards in Spain's short-term rental sector.
• EHHA (European Holiday Home Association)coreGTM or Marketing PartnerRoomonitor is a partner/member of EHHA, the European Holiday Home Association, providing cross-border visibility and credibility within the European vacation rental industry.
• ASSC (Association of Scotland's Self-Catering)minorGTM or Marketing PartnerRoomonitor is a partner/member of ASSC, representing Scotland's self-catering sector, providing visibility and credibility within the Scottish short-term rental community.
• Conciergeries Locatives (France)minorGTM or Marketing PartnerRoomonitor is a partner/member of Conciergeries Locatives, France's professional short-term rental management association, providing visibility within the French market.
• AVVA (Asociación Valenciana de Viviendas Turísticas)minorGTM or Marketing PartnerRoomonitor is a partner/member of AVVA, the Valencia tourist accommodation association, providing visibility within the Valencia property management community.
• ALEP (Associação do Alojamento Local em Portugal)coreGTM or Marketing PartnerRoomonitor is a partner/member of ALEP, Portugal's short-term rental association, providing credibility and market access within Portugal's rapidly evolving Alojamento Local sector.
• ApturCV (C. Valenciana Tourism Association)minorGTM or Marketing PartnerRoomonitor is a partner/member of ApturCV, the Valencia Community tourism accommodation association.
• Habtur (Balearic Islands)minorGTM or Marketing PartnerRoomonitor is a partner/member of Habtur, the Balearic Islands tourism accommodation association representing property managers in Mallorca, Menorca, Ibiza, and Formentera.
• ASCAV (Andorra Short-Term Rental Association)minorGTM or Marketing PartnerRoomonitor is a partner/member of ASCAV, the Andorra short-term rental association.
• AEA (Asociación Empresarial de Alojamientos Turísticos)minorGTM or Marketing PartnerRoomonitor is a partner/member of AEA, the Spanish tourism accommodation business association.
• EnvirorentalminorGTM or Marketing PartnerRoomonitor is a partner/member of Envirorental, an environmental sustainability initiative for the rental industry.
• Viutur (Vila-real Tourism Association)minorGTM or Marketing PartnerRoomonitor is a partner/member of Viutur, a local tourism association in Spain.
• Akiles (Smart Lock Integration)coreTechnology or IntegrationAkiles smart lock integration enables automated guest check-in and secure access management through Roomonitor's platform, reducing manual key management for property managers.
• ZapiercoreTechnology or IntegrationZapier integration enables no-code workflow automation between Roomonitor and thousands of third-party applications, allowing property managers to create custom automations for notifications, alerts, and operational tasks.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Minut: Minut is the closest direct competitor to Roomonitor — a privacy-focused IoT noise, occupancy, and mold sensor (Point) for short-term rentals with similar alarm services and PMS integrations (Guesty, Hostaway). Same target buyer, same core product category.
• NoiseAware: NoiseAware is a US-based direct competitor offering indoor and outdoor noise-monitoring sensors for short-term rentals using a privacy-first approach (no audio recording), with integrations to major PMS platforms — directly overlapping with Roomonitor V5's value proposition.

Others

• Guesty: Guesty is a leading property management system for short-term rentals and a direct distribution partner for Roomonitor. It is comparable as the core operational software that hosts already use, and could expand into native noise/incident monitoring or bundle competing services.
• Hostaway: Hostaway is a major PMS platform serving vacation rental managers and a direct integration partner for Roomonitor. Comparable as a workflow layer for the same operator base and as a potential competitor in operational automation.
• Cloudbeds: Cloudbeds is a hospitality property management platform integrating with Roomonitor, sharing the same target customer (STR and hotel operators). It is comparable as both an indirect partner and as an ecosystem participant that could compete in adjacent operational services.

Emerging players

• Hospitable: Hospitable is an automation platform for short-term rental hosts handling messaging, reviews, and operational workflows. Comparable as a STR operations layer with overlapping use cases, currently focused on messaging automation rather than in-property sensors.

Broad incumbents

• Airbnb: Airbnb is the dominant OTA platform for short-term rentals and a core distribution partner for Roomonitor. As platform owner, Airbnb could introduce native guest or noise management features that compete directly with Roomonitor's offering.
• Google Nest: Google Nest is a smart home sensor and thermostat platform that could add noise/occupancy features leveraging its installed base in short-term rental properties, competing with Roomonitor's V5 sensor on home automation breadth.
• Amazon Ring: Ring (Amazon) offers smart home and security devices with an installed base in residential settings. It could expand into privacy-first ambient sound monitoring for rentals, representing a structural threat to Roomonitor's dedicated sensor.

Regional players

• Avantio: Avantio is a vacation rental PMS focused on the European market and an integration partner of Roomonitor. It provides the same operational software layer to short-term rental managers and primarily competes in the same geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/roomonitor
• YouTubeyoutube.com/@roomonitor
• Facebookfacebook.com/roomonitor
• LinkedInlinkedin.com/company/11209502
• Instagraminstagram.com/roomonitor

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Roomonitor