MedecinDirect
MédecinDirect is a French Ministry of Health–approved teleconsultation platform that delivers 24/7 video and written medical consultations to patients in France through a network of 150+ CNOM-registered doctors, monetizing via per-consultation fees and B2B contracts with mutuelles, insurers, enterprises, and local authorities.
- Company typePrivate
- Founded2010
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What MedecinDirect does
MédecinDirect is a French société de téléconsultation agréée by the French Ministry of Health, founded circa 2010 and headquartered in Paris. It operates a 24/7 online medical consultation platform accessible via a web patient portal (patient.medecindirect.fr) and native iOS and Android apps, where patients self-register, complete a medical questionnaire, and consult licensed physicians either by video (by appointment) or in writing (no appointment, ~32 minute average wait). The platform covers 25+ medical specialties through a network of 150+ doctors, 100+ of whom are conventioned and registered with the Conseil national de l'Ordre des médecins (CNOM); every practitioner is verified before onboarding and identified by an RRPS number. Clinical outputs include electronic prescriptions accepted in French pharmacies and work-stop certificates (capped at three days), with video consultations eligible for standard Assurance Maladie reimbursement (70%) plus complementary mutuelle coverage (30%), or 100% coverage via partner insurers, mutuelles, enterprises, or specific patient statuses (ALD, maternité, AME, CSS, attentat victims).
The underlying platform is a React 18 web application with native mobile clients, hosted on a certified Hébergeur de Données de Santé (HDS) provider under strict access controls and GDPR-compliant data handling. MédecinDirect monetizes through three streams: per-consultation fees for direct-pay patients (usage-based), recurring B2B contracts with mutuelles, insurers, brokers and enterprises under a B2B2C model that the company says reaches ~14 million covered French citizens, and managed-services agreements with local authorities ("collectivités") deploying assisted teleconsultation spaces ("Nos espaces de santé"). Distribution combines a self-serve direct-to-consumer motion (the "Je consulte" CTA, content-driven SEO via a medical-direction-reviewed Maladies/Symptômes/Traitements knowledge base and blog) with a partner-channel motion via French complementary health insurers.
The company's stated scale metrics include 1 million cumulative consultations, 95% patient satisfaction, 25+ specialties, and a 2026-2027 Capital ranking as the 3rd Health platform in France. Leadership comprises co-founder Marc Guillemot, Chief Medical Officer Frédéric Dussauze and COO Antoine Lescure. Only one funding round (~$672,603 in January 2018) is disclosed, headcount sits in the 11-50 range, and all operations are France-only — limiting the geographic surface despite a sizeable insured-lives distribution footprint.
MedecinDirect firmographics
Firmographics- Name
- MedecinDirect
- Legal name
- MédecinDirect
- Website
- https://medecindirect.fr
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MédecinDirect is a French Ministry of Health–approved teleconsultation platform that delivers 24/7 video and written medical consultations to patients in France through a network of 150+ CNOM-registered doctors, monetizing via per-consultation fees and B2B contracts with mutuelles, insurers, enterprises, and local authorities.
- Ownership category
- akta.pro rank
MedecinDirect industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (6211)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industry
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)
Keywords
Where MedecinDirect is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Markets served
MedecinDirect business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-consultation teleconsultation fees (patient pay): Patients pay per consultation for video or written appointments; video consultations are reimbursed 70% by Assurance Maladie and 30% by the patient's mutuelle, with conditional 100% coverage for specific statuses (ALD, maternité, AME, CSS, attentat victims). 100% prise en charge applies for users accessing MédecinDirect via a partner mutuelle/insurer/enterprise.
- B2B contracts with mutuelles, insurers, brokers and enterprises: Recurring partnership revenue from "Solutions pour les mutuelles et assureurs" — health insurers, brokers and companies contract to provide their members/employees with access to MédecinDirect. The site cites ~14 million French citizens reached via these partners.
- Assisted teleconsultation spaces ("Nos espaces de santé") for local authorities/collectivités: Deployment of assisted teleconsultation spaces (typically in medical deserts) under agreements with local authorities ("Collectivités"), generating contracted revenue from public-sector partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Video teleconsultation (by appointment) — reimbursable 70% by Assurance Maladie + 30% by mutuelle, or 100% via partner |
| Usage-based | Pay-as-you-go | Written teleconsultation (no appointment, ~32 min average wait) |
| Other | Annual | 100% covered access via partner mutuelle/insurance/enterprise |
Go-to-market motion3 records
MedecinDirect product offering
Product offeringCore offering
MédecinDirect operates a 24/7 medical teleconsultation platform that connects individual patients with 150+ CNOM-registered French physicians and specialists through video consultations (by appointment) and written exchanges (no appointment, ~32 minute average wait), covering 25+ medical specialties plus psychology, dietetics and APA coaching. The service is delivered via a web platform, patient portal, and native iOS/Android apps, with electronic prescriptions valid in French pharmacies, online work-stop certificates, and reimbursement integration with Assurance Maladie and complementary health insurers. The platform also distributes to ~14 million French citizens via B2B partnerships with mutuelles, insurers, brokers, enterprises and local authorities, including assisted teleconsultation spaces deployed in medical deserts.
Product overview
MédecinDirect is a single, unified 24/7 medical teleconsultation platform (not a multi-product suite) that bundles general-medicine and specialist video or written consultations, electronic prescriptions and work-stop certificates, all accessed through a single patient portal and mobile apps. The platform is organised around the core "Consultation médecin généraliste" / "Espace Patient" experience, with specialty modules (psychologue, diététicien, APA coach, Second Avis) and feature modules (Ordonnance en ligne, Arrêt de travail) operating as variants of the same workflow. B2B extensions ("Nos espaces de santé" and "Solutions pour les mutuelles et assureurs") reuse the same platform for partners, while the editorial properties (Blog and the Maladies / Symptômes / Traitements knowledge base) support acquisition and patient education under the same MédecinDirect brand.
Differentiator
Problem solved
Functional benefit
Products and services
- MédecinDirect Téléconsultation Platform Core 24/7 French medical teleconsultation platform enabling patients to consult licensed general practitioners and specialists via video (by appointment) or written exchange (no appointment, ~32 minute average wait), with electronic prescriptions accepted in French pharmacies, on-line work-stop certificates (limited to 3 days), and Assurance Maladie reimbursement integration. Accessible via web (medecindirect.fr), patient portal (patient.medecindirect.fr), and native iOS/Android apps.
- Consultation médecin généraliste Online general-medicine consultations with 150+ CNOM-registered French physicians available 24/7 by video or written exchange, eligible for Assurance Maladie reimbursement when conducted by video and the patient has no available treating physician.
- Consultation psychologue Remote consultations with psychologists as part of the MédecinDirect teleconsultation offering, supporting patients' mental health needs alongside medical consultations.
- Consultation diététicien Remote dietary and nutrition consultations with registered dietitians delivered via the MédecinDirect platform.
- Accompagnement sportif (Coach APA) Adapted Physical Activity (APA) coaching delivered remotely as a wellness add-on to the medical teleconsultation platform, supporting patients' physical activity and well-being needs.
- Second Avis médical Online second medical opinion service offered as part of the MédecinDirect teleconsultation portfolio, allowing patients to obtain additional specialist input on a diagnosis or treatment plan.
- Espace Patient MédecinDirect Web-based patient portal where users describe symptoms, attach documents (photos, reports), choose between video (by appointment) and written (no appointment) consultations, and access prescriptions and post-consultation summaries.
- Application mobile MédecinDirect (iOS) Native iOS application (App Store id 938059350) providing patients with on-the-go access to MédecinDirect's teleconsultation service on iPhone, including video and written consultations.
- Application mobile MédecinDirect (Android) Native Android application (package com.medecindirect.app.android) providing patients with on-the-go access to MédecinDirect's teleconsultation service on Android devices, including video and written consultations.
- Nos espaces de santé (Assisted teleconsultation spaces) B2B offering of assisted teleconsultation spaces (espaces de téléconsultation assistée) deployed with partner mutuals, insurers and local authorities (collectivités) to extend MédecinDirect access to populations in medical deserts.
- Solutions pour les mutuelles et assureurs B2B partnership offering that enables French health mutuals (mutuelles), insurers, brokers and enterprises to provide their members, policyholders or employees with access to MédecinDirect teleconsultations, often 100% covered by the partner and reaching approximately 14 million French citizens.
Companies that use MedecinDirect
Customer profileIdeal customer profiles3 records
MedecinDirect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
MedecinDirect partnerships and signals
Strategic signalScale indicators9 records
Recent moves5 records
Expansion highlights4 records
MedecinDirect competitors and assessment
Company assessmentEmerging players
- Tessan: French operator of connected teleconsultation booths in pharmacies and medical practices; competes most directly with MédecinDirect's assisted-teleconsultation spaces and with medical-desert public-sector contracts.
- TokTokDoc: France-focused teleconsultation operator with assisted-booth offerings for medical deserts; very close comparable to MédecinDirect's 'Nos espaces de santé' collectivités use case.
Broad incumbents
- Doctolib: France's dominant health-booking platform; Doctolib has expanded into teleconsultation and is the closest broad incumbent. Overlaps directly with MédecinDirect on reimbursed video teleconsultation but operates at vastly larger scale and with broader physician-appointment software.
- Cegedim: French health-tech incumbent owning Maiia and a broad portfolio of physician software, EHR, and teleconsultation infrastructure; overlaps with MédecinDirect in reimbursed teleconsultation and is both a competitor and a software ecosystem reference.
- Alan: French health insurtech offering mutuelle coverage plus an integrated telemedicine service. Competes with MédecinDirect on the B2B2C insurance channel (insurers bundling telehealth to members) though Alan is also a potential partner.
Direct peers
- Maiia (Cegedim): French teleconsultation and patient-management software owned by Cegedim. Competes directly on reimbursed video teleconsultation and benefits from Cegedim's installed base of physicians and software distribution.
- Medadom: French teleconsultation provider operating both an app and assisted teleconsultation booths in pharmacies, directly comparable to MédecinDirect's 'Nos espaces de santé' model and to its reimbursed B2C consultation flow.
- Hellocare: French teleconsultation platform offering general and specialist consultations reimbursed by Assurance Maladie; similar target customers (patients + mutuelles/enterprises) and similar multi-specialty positioning.
- Qare: French teleconsultation platform offering video and written consultations with CNOM-registered doctors; very similar product proposition (generalists + specialists, reimbursed, 24/7) and serves many of the same mutuelles. Direct competitor for both B2C and B2B2C contracts.
- Livi (Kry Group): Swedish-founded telehealth operator (Kry/Livi) active in France via livi.fr, offering video consultations reimbursed by Assurance Maladie. Directly comparable on teleconsultation, specialties, and B2B partnership model with French insurers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
MedecinDirect social profiles
Digital presenceMedecinDirect compliance and trust
Trust signalCompliance4 records
MedecinDirect financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedecinDirect leadership team
Management profileNumber of profiles
Profiles4 records
MedecinDirect funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedecinDirect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedecinDirect
What does MedecinDirect do?
MédecinDirect operates a 24/7 medical teleconsultation platform that connects individual patients with 150+ CNOM-registered French physicians and specialists through video consultations (by appointment) and written exchanges (no appointment, ~32 minute average wait), covering 25+ medical specialties plus psychology, dietetics and APA coaching. The service is delivered via a web platform, patient portal, and native iOS/Android apps, with electronic prescriptions valid in French pharmacies, online work-stop certificates, and reimbursement integration with Assurance Maladie and complementary health insurers. The platform also distributes to ~14 million French citizens via B2B partnerships with mutuelles, insurers, brokers, enterprises and local authorities, including assisted teleconsultation spaces deployed in medical deserts.
Is MedecinDirect a public or private company?
MedecinDirect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MedecinDirect founded?
MedecinDirect was founded in 2010. It employs 11 to 50 people.
Where is MedecinDirect based?
MedecinDirect is headquartered in Paris, France, in the Europe region.
How does MedecinDirect make money?
Three revenue lines are on record. Per-consultation teleconsultation fees (patient pay) is the primary driver. The others are B2B contracts with mutuelles, insurers, brokers and enterprises and assisted teleconsultation spaces ("Nos espaces de santé") for local authorities/collectivités.
Who are MedecinDirect's main competitors?
Emerging players on record are Tessan and TokTokDoc. Broad incumbents are Doctolib, Cegedim and Alan. Direct peers are Maiia (Cegedim), Medadom, Hellocare, Qare and Livi (Kry Group).
Does MedecinDirect have an API?
No public API is recorded for MedecinDirect.
What industry is MedecinDirect in?
MedecinDirect's product category is Telemedicine Services. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms. Its NAICS code is 62111 and its SIC code is 8011.