What YAPI Dental Software does

YAPI Dental Software (operating as Yapi Inc.) is a US-based SaaS company that sells a cloud dental patient engagement and practice automation platform to dental practices, specialty practices (e.g., pediatric dentistry), and Dental Service Organizations (DSOs). Founded in 2009 by practicing dentist Dr. Gina Dorfman in a California dental office, the platform automates patient intake, online scheduling, appointment reminders, insurance eligibility verification, treatment plan follow-ups, intra-office messaging, patient tracking on a centralized dashboard, phone caller-ID integration, online reputation management, and post-treatment care calls. The product is built around native, real-time bidirectional integration with the three dominant US dental practice management systems — Dentrix Office / Dentrix Ascend (Henry Schein), Eaglesoft (Patterson Dental), and Open Dental — and is differentiated by Fast Import, which writes patient form data directly into the PMS at submission, and by Spanish-language patient communications triggered via Actionable Notes.

YAPI operates on a multi-tier monthly subscription model with no long-term contracts; all training and support are bundled into the recurring fee and pricing is quote-based. The company reaches customers primarily through a product-led, demo-driven direct sales motion via its website, supplemented by webinars, content marketing, social media, and SEO, and it cross-sells marketing services from its sister company DoctorLogic (website design, content, SEO, Google Ads, and SmartAI Tools). In March 2025 Yapi Inc. formally acquired DoctorLogic, unifying patient engagement SaaS with practice marketing under a single Yapi + DoctorLogic brand, and in February 2026 added Rectangle Health as a payments partner to extend the bundle into patient billing. The company is privately held, headquartered in Burbank, California, employs 51-100 people, and is led by CEO Dr. Gina Dorfman alongside a recently expanded executive team including CFO Seema Chacko (appointed November 2025).

Name

YAPI Dental Software

Legal name

Yapi Inc.

Website

https://yapiapp.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

YAPI Dental Software (Yapi Inc.) is a US cloud SaaS platform that automates patient intake, scheduling, reminders, insurance verification, and intra-office communication for dental practices and DSOs, integrating natively with Dentrix, Eaglesoft, and Open Dental PMS systems.

Ownership category

akta.pro rank

Headquarters

HQ city

North Hollywood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: YAPI operates on a monthly SaaS subscription model with no long-term contracts required. All training and support are included in the monthly rate. The company offers multiple plan tiers (e.g., Growth plan) with varying feature sets. Pricing is quote-based for specific plans, with no free tier but a free demo offered.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

YAPI is a cloud-based dental patient engagement and practice automation SaaS platform that automates paperless patient intake forms, appointment reminders, online scheduling, insurance eligibility verification (across 200+ providers), treatment plan tracking, intra-office chat, patient tracking dashboards, and online reputation management. It integrates in real-time with leading dental practice management systems (Dentrix, Eaglesoft, Open Dental) and VoIP providers (RingCentral, Mango Voice), serving thousands of dental practices via a monthly subscription model.

Product overview

YAPI (Yapi Dental Software) is a dental patient engagement and communication platform — a unified suite of integrated modules that automate patient intake, appointment scheduling, reminders, insurance verification, intra-office communication, and online reputation management for dental practices. The core YAPI platform includes Online Scheduling, Online Forms (paperless digital intake), Appointment Reminders, Insurance Verification, Treatment Plan reminders, Online Reviews (via InstaReview), Intra-office Chat, Patient Dashboard/Patient Tracking, Phone Integration (Phone Assistant), Practice Schedule, Digital Routing Slip/CheckOut Notes, Actionable Notes, Smart Fill mass texting, Fast Import real-time sync, and Care Call List. YAPI integrates natively with Dentrix Office/Dentrix Ascend, Eaglesoft, and Open Dental practice management systems, as well as VoIP providers RingCentral and Mango Voice, and upcoming ScheduleWidget for online scheduling. The platform supports Spanish-language patient communications and runs on a monthly subscription model with no long-term contracts. In addition to its core patient engagement modules, YAPI (now combined with DoctorLogic) offers a suite of practice marketing services including Medical Website Design, Content Marketing, Reviews & Reputation Management, Medical SEO Services, Medical Google Ads, and SmartAI Tools — collectively covering the full patient acquisition and retention lifecycle for dental practices.

Differentiator

Problem solved

Functional benefit

Products and services

• YAPI Patient Engagement Platform YAPI is a dental patient engagement and communication SaaS platform that automates forms, appointment reminders, insurance verification, intra-office messaging, online scheduling, treatment plan tracking, and patient intake workflows. It integrates natively in real-time with Dentrix, Eaglesoft, and Open Dental PMS systems and serves individual dental offices and multi-location dental service organizations (DSOs).
• Medical Website Design Dental practice marketing service delivered through DoctorLogic, providing custom medical website design to help dental practices attract and acquire new patients online.
• Content Marketing Dental practice marketing service delivered through DoctorLogic, creating and distributing educational and engaging content to attract prospective patients and support the practice's online presence.
• Reviews & Reputation Management Reputation management service delivered through DoctorLogic, helping dental practices manage online reviews and listings across multiple platforms to attract and retain patients.
• Medical SEO Services Search engine optimization services for dental practices, improving organic search visibility to attract prospective patients searching for dental services online.
• Medical Google Ads Paid advertising management service for dental practices on Google Ads, driving targeted traffic and new patient acquisitions through pay-per-click campaigns.
• SmartAI Tools AI-powered marketing tools offered through the DoctorLogic partnership, designed to help dental practices automate and optimize their digital marketing efforts.

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature13 records

Partnerships

Five partnerships are on record, tiered core.

• Rectangle HealthcoreStrategic or Co-development Partner · 11 February 2026Yapi-DL (Yapi-DoctorLogic) and Rectangle Health announced a strategic partnership to offer dental practices a combined digital intake and payment solution. The partnership integrates Yapi-DL's digital intake forms with Rectangle Health's Practice Management Bridge platform, enabling automated form collection and streamlined payment processing. The collaboration aims to reduce administrative burden on dental teams and improve operational efficiency and patient experience.
• Dentrix Office / Dentrix Ascend (Henry Schein)coreTechnology or IntegrationYAPI integrates with Dentrix Office and Dentrix Ascend practice management systems. The Fast Import feature is available for Dentrix, enabling immediate write, collection, and sync of patient information into the database when a form is submitted. The integration is bidirectional and supports real-time data syncing.
• Eaglesoft (Patterson Dental)coreTechnology or IntegrationYAPI integrates with Eaglesoft practice management software, enabling seamless data syncing and form imports. Available integration features include Fast Import for Eaglesoft customers.
• Open DentalcoreTechnology or IntegrationYAPI integrates with Open Dental practice management software. Open Dental natively supports the language preference field in the family module for Spanish communication features. Fast Import is available for Open Dental users.
• DoctorLogiccoreGTM or Marketing PartnerYAPI and DoctorLogic operate as sister companies under Yapi Inc., sharing founders and co-marketing each other's services. YAPI cross-promotes DoctorLogic's medical website design, content marketing, SEO services, and Google Ads from its website navigation. Both brands are combined under the Yapi + DoctorLogic logo.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Solutionreach: Solutionreach provides patient engagement, communication, and reputation management SaaS to dental and medical practices, overlapping with YAPI on appointment reminders, recalls, online reviews, and patient communication.
• Weave: Weave is a patient communication and engagement platform for SMB healthcare (including dental) combining phone, texting, reviews, and payments — a direct competitor in dental office communication.
• RevenueWell: RevenueWell is a dental-specific patient communication and marketing platform covering reminders, recalls, reviews, and patient reactivation — closely comparable to YAPI's dental-focused engagement suite.
• NexHealth: NexHealth is a dental-focused patient experience platform offering online scheduling, digital forms, reminders, payments, and PMS integrations — directly competing with YAPI's core feature set for dental practices.
• Legwork: Legwork is a dental marketing and patient engagement platform covering recalls, reminders, reviews, and patient communications — a direct SMB-focused competitor to YAPI in dental practices.
• Demandforce: Demandforce (an Intuit company) provides patient communication, appointment reminders, online reviews, and marketing automation for dental and medical practices, overlapping with YAPI's communication and reputation modules.
• Doctible: Doctible is a dental patient engagement and communication platform offering two-way texting, reminders, reviews, and recall workflows — directly comparable to YAPI's dental patient engagement feature set.
• Lighthouse 360: Lighthouse 360 is a dental-specific patient communication and recall platform offering reminders, confirmations, and patient reactivation — a direct comparable to YAPI's dental engagement and recall features.

Emerging players

• Modento: Modento is an emerging dental patient communication and engagement platform with online scheduling, forms, and two-way messaging, overlapping with YAPI's patient engagement capabilities for dental practices.

Broad incumbents

• Birdeye: Birdeye is a broader customer experience and reputation management platform used by multi-location healthcare practices including dental groups, competing with YAPI's Online Reviews and patient communication modules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@yapi_dental
• Facebookfacebook.com/goyapi
• LinkedInlinkedin.com/company/yapi
• Instagraminstagram.com/yapi_app
• Xx.com/yapicentral

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YAPI Dental Software