FRONTSTEPS

What FRONTSTEPS does

FRONTSTEPS, legally Community Investors, Inc. and headquartered at 1290 Broadway, Denver, Colorado, is a U.S.-focused SaaS provider of integrated community management software targeting homeowner associations (HOAs), community management companies, professional community association managers (CAMs), builders, security and patrol operators, realtors, and homeowners. The company originated as Community Investors, Inc. and was previously known in part as DwellingLIVE; the FRONTSTEPS brand consolidates the product portfolio that emerged across its history.

The product portfolio is a platform-plus-modules architecture composed of six core products: FRONTSTEPS Caliber (accounting and financial management with AI-powered reporting), FRONTSTEPS Community (resident engagement and mobile communication), FRONTSTEPS Manager (mobile-friendly command center for CAMs), FRONTSTEPS Dwelling (visitor management and security for gated communities), FRONTSTEPS Payments (PCI DSS-compliant online payment processing), and FRONTSTEPS ALLi (an AI assistant embedded in Manager). The platform also retains acquired brands AssociationVoice and AtHomeNet for community website/portal services, and exposes a public API that supports two-way integration with more than 30 partner organizations spanning HOA-banking (Alliance Association Bank, Axos, BankUnited, First Citizens, Webster, Truist, SmartStreet, Enterprise Bank & Trust, Northrim, Association Prime), security hardware (HID, Kantech, DoorKing, TagMaster, LiftMaster, Nedap, TransCore, Barcode Automation), printing and communications (HOAMailers, Page Per Page, Bank-A-Count, OSG), and governance/AI software (AvidXchange, ANVA, CheckAlt, Edenred Pay, FINITE, ReadyRESALE, Telebria, CondoVoter, GetQuorum, TechCollect, VIVE, Levelheaded).

FRONTSTEPS operates a sales-led go-to-market with a "Request a Demo" call-to-action, annual quote-based enterprise pricing, and self-serve portals for residents, managers, and security administrators. Revenue is generated through four streams: SaaS subscriptions, transaction-based payment processing fees, API connection fees charged to integration partners, and Pro Services professional training. The company is led by CEO Matt DeWolf with a functional leadership team of five VPs (Sales, Finance, Product, Operations, Development), claims to support approximately 5.7 million homes and a broad base of management-company customers, and has received three consecutive Best Places to Work awards (2023-2025).

Name

FRONTSTEPS

Legal name

Community Investors, Inc.

Website

https://frontsteps.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

FRONTSTEPS is a Denver-based SaaS platform delivering integrated HOA community association management software — including accounting, payments, security, and resident engagement — to U.S. community management companies, professional managers, and homeowners.

Ownership category

akta.pro rank

Product category

Community Association Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

Keywords

• HOA management software
• Community association platform
• Property management SaaS
• Resident engagement software
• HOA accounting software

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: SaaS subscription model for community association management software with multiple product tiers including Caliber (accounting), Community (engagement), Payments, Manager, and Dwelling (security)
2. API Access Fees: API access fees charged to partner organizations for real-time access and two-way communication with the platform database
3. Payment Processing: Transaction-based payment processing for HOA assessments with PCI DSS compliant processor
4. Professional Services: Pro Services including private one-hour training sessions with FRONTSTEPS experts

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

FRONTSTEPS sells a cloud-based SaaS platform for HOA and community association management, comprising integrated products for accounting (Caliber), resident engagement (Community), payment processing (Payments), visitor management and security (Dwelling), a mobile operations hub (Manager), and an AI assistant (ALLi). The platform also includes an API and a suite of acquired community website brands, sold primarily to community management companies, HOAs, builders, security and patrol firms, realtors, and homeowners.

Product overview

FRONTSTEPS is a provider of association management software for HOAs and community associations, offering a platform-plus-modules architecture consisting of six core products: FRONTSTEPS Caliber (accounting/financial management), FRONTSTEPS Community (resident engagement), FRONTSTEPS Dwelling (visitor management/security), FRONTSTEPS Manager (mobile command center), and FRONTSTEPS Payments (payment processing). The platform also includes FRONTSTEPS ALLi, an AI assistant built into Manager, and integrates acquired brands AssociationVoice and AtHomeNet for website/portal services. The products work together as a connected ecosystem, with Caliber serving as the financial backbone, Community and Dwelling providing resident-facing tools, and Manager serving as the unified operations hub.

Differentiator

Problem solved

Functional benefit

Brands

• ALLi: AI-powered assistant built into FRONTSTEPS Manager, providing intelligent automation and support for community management tasks.
• FRONTSTEPS Caliber
• FRONTSTEPS Community
• FRONTSTEPS Dwelling
• FRONTSTEPS Manager
• FRONTSTEPS Payments
• FRONTSTEPS Suite Manager

Products and services

• FRONTSTEPS Caliber Accounting and financial management solution for community associations. Provides automated workflows, AI-powered reporting, customizable rules, easy document organization, and delinquency management for HOA back-office operations.
• FRONTSTEPS Community Resident engagement and communication platform with mobile apps for managers, boards, and residents, supporting reservations, work orders, architectural requests, and community communication.
• FRONTSTEPS Payments Online payment processing platform for HOA assessments, using a PCI DSS compliant processor to accept ACH and credit/debit card payments, with one-time and recurring payment support.
• FRONTSTEPS Manager Mobile-friendly CAM Command Center for community managers, providing back-office tools for architectural requests, violations, work orders, budgets, invoices, reports, and project organization.
• FRONTSTEPS Dwelling Web-based visitor management and security platform for gated and secured communities, with credentialed access control, live activity monitoring, remote gate control, and a resident mobile app.
• FRONTSTEPS ALLi AI-powered assistant built into FRONTSTEPS Manager that automates community management tasks, answers questions, and provides intelligent insights for managers.
• FRONTSTEPS Suite Manager Next generation community association management software suite integrating multiple FRONTSTEPS management tools into a unified platform experience for community management companies.
• FRONTSTEPS Community Manager Mobile App Mobile app for community managers to access FRONTSTEPS Community on iOS and Android, enabling on-the-go management of community association tasks.
• AssociationVoice Website and portal platform for community associations, acquired by FRONTSTEPS, with self-service resident account sign-up.
• AtHomeNet Website platform for community associations, acquired by FRONTSTEPS, where residents can request login accounts.
• FRONTSTEPS API Platform API platform enabling partner organizations to build and enhance their own offerings with real-time, two-way access to the FRONTSTEPS database; partner access is sold via connection fees.
• FRONTSTEPS Pro Services Paid professional services including private one-hour training sessions with FRONTSTEPS experts, team-building, and customized onboarding for community management customers.

Quantifiable outcome

• 10+ years of customer retention for accounting software
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability6 records

Feature9 records

Partnerships

29 partnerships are on record, tiered core.

• Alliance Association BankcoreTechnology or IntegrationComprehensive treasury management services for HOAs including receivables collection, payables management, account monitoring, and investment services integrated with FRONTSTEPS Caliber.
• Axos BankcoreTechnology or IntegrationBanking solutions for property management companies managing HOAs, condos, and apartments with financial services integrated for payment reconciliation.
• BankUnitedcoreTechnology or IntegrationNational HOA and Property Management Group providing customized client support and integrated partnerships with cutting-edge software.
• First Citizens BankcoreTechnology or IntegrationLeading bank for community association management with solutions, service, and industry expertise for managing and growing communities.
• Webster BankcoreTechnology or IntegrationDedicated property management banking professionals providing customized banking solutions, amazing customer service, and efficient onboarding with association banking expertise.
• Pacific Premier BankcoreTechnology or IntegrationFull range of financial services for individuals, businesses and professionals with specialized HOA and association management banking solutions.
• TruistcoreTechnology or IntegrationDeposit and payment processing services for property management companies and community associations including payment activity reporting and online services.
• SmartStreet (Banc of California)coreTechnology or IntegrationNationwide banking partner providing consolidated financial view integrated with industry accounting and software providers.
• Enterprise Bank & TrustcoreTechnology or IntegrationComprehensive banking and financial services for HOAs and association management companies with veteran staff and industry expertise.
• Northrim BankcoreTechnology or IntegrationHOA banking team serving community associations and property management companies with specialized financial solutions and integrated software.
• Association Prime (South State Bank)coreTechnology or IntegrationSpecialized banking solutions for management companies and community associations with industry-leading software integrations and personalized consulting.
• HIDcoreTechnology or IntegrationSecure identity verification products used globally to secure communities and provide residents with effortless access experience.
• KantechcoreTechnology or IntegrationAccess control hardware for communities since 1986, providing integrated access control technologies ready to use right out of the box.
• DoorKingcoreTechnology or IntegrationLeading manufacturer of telephone entry systems, vehicular gate operators, parking control products, and access control hardware since 1948.
• HOAMailerscoreTechnology or IntegrationFirst printing partner to offer full support of FRONTSTEPS QR code framework for printed statements, reducing printing and mailing costs.
• Page Per PagecoreTechnology or IntegrationCutting-edge communication solutions for community association industry with HOA mailing services and digital tools.
• Bank-A-CountcoreTechnology or Integration60+ years of expertise in secure printing and banking-related services for HOA statement and payment processing.
• OSGcoreTechnology or Integration50+ years of customer communication and engagement solutions serving over 6,000 clients with leading engagement tools.
• AvidxchangecoreTechnology or IntegrationAccounts payable software with AI and automation helping community association management companies increase efficiency with 7-layers of fraud protection. Fully integrated accounts payable solution.
• ANVAcoreTechnology or IntegrationSecure, cloud-based legal operations platform for HOA collections, litigation, and enforcement. Real-time sync with FRONTSTEPS Caliber reduces manual entry and errors.
• CheckAltcoreTechnology or IntegrationSecure receivables solutions for property managers across paper and digital channels. All receivables flow into FRONTSTEPS system with automatic reconciliation.
• Edenred PaycoreTechnology or IntegrationInvoice-to-pay automation for property management companies integrated with FRONTSTEPS and Caliber. Board members can review and approve invoices directly within FRONTSTEPS.
• FINITE Business SolutionscoreTechnology or IntegrationHOA outsourcing outfit focused on accounting support for professional management companies, operating in 20 states across 37 markets. Works with Caliber for accounting oversight.
• ReadyRESALEcoreTechnology or IntegrationResale document service partner enhancing efficiency for property management companies. Essential documents auto-populate using stored accounting data within FRONTSTEPS.
• TelebriacoreTechnology or IntegrationDocuSeller streamlines resale certificates and disclosures. SmartAssist delivers AI-powered resident support, document search, and writing tools - all fully integrated with FRONTSTEPS.
• CondoVotercoreTechnology or IntegrationFully managed electronic voting and virtual meeting services for condominiums and HOAs. Fully integrated digital governance solution supporting boards, managers, and owners.
• GetQuorumcoreTechnology or IntegrationFull-service virtual meetings, hybrid meetings, electronic voting, and community governance solutions. Enhanced governance meeting and election experience with FRONTSTEPS integration.
• VIVEcoreTechnology or IntegrationFirst bespoke Vendor Compliance and Management platform built by HOA and condo management professionals. Integration shows vendor status and insurance within FRONTSTEPS accounting system.
• TechCollectcoreTechnology or IntegrationAI-powered delinquency management using data science and Generative AI. Reduces legal action on past-due assessments by over 85% and increases top line revenue by 10% on average.

Scale indicators3 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Buildium: Buildium is a SaaS platform for residential property and community/HOA association management, offering accounting, payments, and resident portals. It is one of the most direct competitors to FRONTSTEPS in mid-market HOA/condo management software.
• CINC Systems: CINC provides an integrated HOA and community management platform with accounting, payments, and resident communication tools, directly overlapping with FRONTSTEPS' Caliber, Community, and Payments products for management companies.
• Vantaca: Vantaca is an HOA/condo accounting and operations platform used by community management companies. It competes head-to-head with FRONTSTEPS in the back-office and homeowner engagement layer of community association management.
• TownSq: TownSq is a community management platform serving HOAs and management companies with communication, payment, and operational tools. It competes directly with FRONTSTEPS' Community and Payments modules for the same buyer persona.
• PayHOA: PayHOA is an HOA-focused platform offering accounting, payments, and communication tools for self-managed and professionally managed associations. It overlaps with FRONTSTEPS' Payments, Community, and accounting workflows at a more SMB/Self-managed angle.
• ManageHOA: ManageHOA is an HOA management software vendor serving self-managed and small management companies with accounting, communication, and vendor tools. It competes with FRONTSTEPS' lighter-touch product positioning.
• Resort Data Processing: Resort Data Processing (RDP) provides accounting and management software for resort, condominium, and HOA communities. It is comparable to FRONTSTEPS in association accounting workflows and integrated operations.
• Condo Control Central: Condo Control Central is a condo/HOA management platform offering visitor management, payments, and resident engagement tools. It overlaps directly with FRONTSTEPS' Dwelling, Payments, and Community products for associations and management companies.

Broad incumbents

• AppFolio: AppFolio is a large property management SaaS platform that serves residential and HOA/condo portfolios via its AppFolio Property Manager suite. It is a broader incumbent that overlaps with FRONTSTEPS' HOA workflows but as part of a much wider property-tech portfolio.
• Yardi: Yardi is an established real estate software vendor with HOA/condo accounting and operations modules inside its Voyager suite. It competes with FRONTSTEPS in association back-office functionality but serves a much broader real estate customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/frontsteps1
• Facebookfacebook.com/frontsteps-1926802304230834
• LinkedInlinkedin.com/company/frontsteps1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FRONTSTEPS