Shipday
- Company typePrivate
- Founded2023
- HeadquartersMenlo Park, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Shipday firmographics
Firmographics- Name
- Shipday
- Legal name
- Shipday
- Website
- https://shipday.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Where Shipday is headquartered
LocationHeadquarters
- HQ city
- Menlo Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Shipday business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Marketing or Sales, Personnel, Infrastructure, Operations
Revenue model
- Subscription SaaS (Restaurant Plans): Tiered monthly subscription plans for restaurant delivery management. Core ($99/mo), Growth ($159/mo), and Scale ($349/mo) plans offer commission-free direct delivery with increasing AI features and automation capabilities. Higher tiers add AI agents for customer support, marketing, and staff management.
- Subscription SaaS (Route Planning Plans): Separate route planning subscription tiers: Professional Lite ($19/mo), Professional ($39/mo), Elite ($99/mo), and Business AI ($349/mo). All include base order allocations with per-order overages.
- Free Starter / Freemium Tier: Free starter plan with limited features to drive adoption and conversion to paid tiers. Full platform trial available for 14 days with no credit card required.
- Third-Party Delivery Services: Built-in access to third-party delivery services (DoorDash, Uber, Roadie, Stuart) as a fallback option for businesses without their own drivers. Access to these services is available in US, Canada, and Australia.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core: $99/month - Commission-free direct delivery with essential tools |
| Subscription | Monthly | Growth: $159/month - Drive more direct orders with reviews, repeat-order tools, and customer data |
| Subscription | Monthly | Scale: $349/month - Maximize revenue and efficiency with full automation, AI support, and marketing |
| Subscription | Monthly | Professional Lite: $19/month - For small fleets getting started with route optimization |
| Subscription | Monthly | Professional: $39/month - Unlimited drivers and unlimited paid orders (Most popular) |
| Subscription | Monthly | Elite: $99/month - Branded experience plus on-demand driver fallback |
| Subscription | Monthly | Business AI: $349/month - Multi-location ops with full AI agent suite |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Shipday product offering
Product offeringCore offering
Shipday provides an AI-powered delivery management software platform that automates dispatch, tracks deliveries in real time, manages in-house and third-party driver fleets, and enables branded customer communication for restaurants, pizzerias, couriers, e-commerce businesses, retail, florists, liquor stores, and grocery stores. The platform delivers commission-free direct delivery management with route optimization, AI-powered review collection and response, proof of delivery, and integrated refund recovery. It is sold as tiered monthly subscriptions (restaurant and route planning plans) and is available in 30 languages across 150+ countries.
Product overview
Shipday is an AI-powered delivery management software platform consisting of a core platform plus multiple integrated modules. The core Shipday platform provides delivery automation, customer communications, and AI-powered operations for businesses managing their own fleets or using third-party delivery services. Key modules include AgentFlow (AI automation engine), AI Agents suite (Staff Manager, Customer Feedback Manager, Support Agent, Marketing Manager, Receptionist), Route Planning (multi-stop optimization), Branded Tracking, Review Management, Proof of Delivery, Driver Management, Refund Collection, and Reports with AI Insights. The platform is available in 30 languages, serves 6,000+ businesses across 100+ countries, and offers tiered pricing plans (Core, Growth, Scale for restaurants; Professional Lite, Professional, Elite, Business AI for route planning).
Differentiator
Problem solved
Functional benefit
Products and services
- Shipday Delivery Management Platform Core AI-powered delivery management software that automates dispatch, tracks deliveries in real time, manages in-house and third-party driver fleets, and provides branded customer communication. Sold as tiered monthly subscriptions (Core $99/mo, Growth $159/mo, Scale $349/mo) and serves restaurants, pizzerias, couriers, e-commerce, retail, florists, liquor stores, and grocery stores.
- Shipday Route Planning Standalone multi-stop route planning software with AI-powered optimization that accounts for drivers, vehicles, time windows, and traffic. Supports unlimited stops per route, auto-assignment to closest available driver, re-optimization on the fly, and integrates with third-party driver fallback (DoorDash Drive, Uber, Roadie, Stuart) and POS systems.
Quantifiable outcome
- Deliver up to 30% faster with advanced route planning
- +10 more outcomes
Companies that use Shipday
Customer profileNamed customers24 records
Segments8 records
Ideal customer profiles4 records
Shipday technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability8 records
Feature8 records
Shipday partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- ShopifycoreDirect integration partnership. Shipday connects with Shopify stores for seamless order synchronization and delivery management.
- SquarecoreDirect integration partnership. Shipday connects with Square POS for order and inventory management synchronization.
- ToastcoreDirect integration partnership. Shipday connects with Toast POS for restaurant order and delivery management.
- DoorDashcoreDoorDash Drive integration provides on-demand driver fallback for Shipday customers in the US. Shipday is also identified as a leading player in DoorDash's market context.
- UbercoreUber integration provides on-demand delivery capacity as a fallback option for Shipday merchants without in-house drivers.
Scale indicators8 records
Recent moves6 records
Expansion highlights7 records
Shipday competitors and assessment
Company assessmentDirect peers
- Track-POD: Track-POD is a delivery management and route optimization platform serving last-mile fleets across Europe and globally. It competes with Shipday's route planning and proof-of-delivery features for SMB delivery operators.
- Onfleet: Onfleet is a delivery management and route optimization SaaS platform serving SMB and mid-market last-mile operators. It competes directly with Shipday on dispatch automation, driver tracking, and customer notifications across restaurant, retail, and courier use cases.
- WorkWave Route Manager: WorkWave offers route planning and field service management software for SMBs in pest control, moving, and last-mile delivery. Its Route Manager product directly competes with Shipday's Route Planning module for multi-stop, driver-based operations.
- OptimoRoute: OptimoRoute is a route optimization and planning SaaS for SMB delivery, field service, and sales operations. It competes most directly with Shipday's Route Planning tiers (Professional, Elite, Business AI) on multi-stop optimization and driver scheduling.
- Tookan by Jungleworks: Tookan is a delivery management and dispatch platform with broad SMB reach across restaurant, retail, and courier verticals. It overlaps with Shipday's automated dispatch, driver tracking, and customer notification capabilities.
- DispatchTrack: DispatchTrack provides last-mile delivery orchestration, route optimization, and customer experience software for retailers and 3PLs. It overlaps with Shipday's restaurant, retail, and e-commerce delivery management use cases at a slightly larger enterprise customer profile.
- Route4Me: Route4Me is a route optimization SaaS that has expanded into broader last-mile delivery management. It targets similar SMB and mid-market segments as Shipday with comparable multi-stop routing, dispatch, and driver app capabilities.
- Circuit Route Planner: Circuit (formerly Circuit World) is a route planner and delivery management tool focused on small businesses and drivers. It targets a similar SMB delivery customer base as Shipday with freemium and per-stop pricing models.
Broad incumbents
- DoorDash Drive: DoorDash Drive is the white-label delivery service from DoorDash that competes with the third-party fallback portion of Shipday's offering. As both a Shipday integration partner and a potential competitor, DoorDash represents both an enabler and a strategic threat to Shipday's hybrid delivery model.
- Uber Direct: Uber Direct is Uber's white-label delivery offering for retailers and restaurants, providing on-demand driver capacity that overlaps with Shipday's third-party fallback feature. Like DoorDash Drive, it is both an integration partner and a competitive threat to Shipday's hybrid delivery value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Shipday social profiles
Digital presenceShipday financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shipday leadership team
Management profileNumber of profiles
Profiles3 records
Shipday funding detail
Funding detailFunding overview
Funding rounds4 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shipday M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shipday
What does Shipday do?
Shipday provides an AI-powered delivery management software platform that automates dispatch, tracks deliveries in real time, manages in-house and third-party driver fleets, and enables branded customer communication for restaurants, pizzerias, couriers, e-commerce businesses, retail, florists, liquor stores, and grocery stores. The platform delivers commission-free direct delivery management with route optimization, AI-powered review collection and response, proof of delivery, and integrated refund recovery. It is sold as tiered monthly subscriptions (restaurant and route planning plans) and is available in 30 languages across 150+ countries.
Is Shipday a public or private company?
Shipday is a private company. It is classified as venture growth investor backed and is currently operating.
When was Shipday founded?
Shipday was founded in 2023. It employs 1 to 10 people.
Where is Shipday based?
Shipday is headquartered in Menlo Park, United States, in the North America region.
How does Shipday make money?
Four revenue lines are on record. Subscription SaaS (Restaurant Plans) is the primary driver. The others are subscription SaaS (Route Planning Plans), free Starter / Freemium Tier and third-Party Delivery Services.
Who are Shipday's main competitors?
Direct peers on record are Track-POD, Onfleet, WorkWave Route Manager, OptimoRoute, Tookan by Jungleworks, DispatchTrack, Route4Me and Circuit Route Planner. Broad incumbents are DoorDash Drive and Uber Direct.
Does Shipday have an API?
Yes. Shipday offers an Open API for custom integrations, allowing businesses to build connections to their own systems. The API enables order-source-aware dispatching and is accessible via docs.shipday.com. Developer documentation is at docs.shipday.com.