Mayple

What Mayple does

Mayple Global is a private cross-border e-commerce logistics platform founded in 2020 and incorporated as Mayple LTD in Wilmington, Delaware. The company operates a Dubai-centered hub-and-spoke fulfillment model that consolidates inventory from global manufacturing centers and dispatches directly to consumers in 80+ countries, with company-reported metrics of 3.5-day average checkout-to-doorstep delivery, 99%+ order deliverability, and a 0% transaction fee versus competitor benchmarks of 6.5%+. Mayple's primary customers are direct-to-consumer e-commerce brands, particularly Shopify merchants with existing international traffic, and named case-study users include Highland, Light Phone, Freaks of Nature, Magic Mind, and Ceres Chill—predominantly early-stage consumer brands.

The platform bundles first-mile freight, international warehousing, last-mile delivery, AI-powered customs compliance, and a customer experience module called Mayple Resolve into a single offering, with storefront localization (geolocation switching, real-time currency conversion, per-market pricing) as a value-added layer. The technology stack aggregates DHL, FedEx, Emirates Courier Express, Hellmann, Yusen, Militzer & Münch, Freightlead, and EMX for delivery and freight, integrates with Fulfil.io and Extensiv for inventory and order management, and plugs natively into the Shopify Fulfillment Network as an official partner since August 2025. Mayple Resolve layers AI exception detection, autonomous routing, a multilingual chatbot, branded tracking, and self-service address correction on top of carrier events, with reported metrics of 68% auto-resolved issues and a 4.2-hour average resolution time.

Commercial mechanics combine transaction-based logistics revenue (priced quote-based with claimed 35% per-shipment savings) and a subscription component for the CX platform, sold via direct sales for enterprise and self-serve onboarding for Shopify merchants. Distribution runs through the Shopify Fulfillment Network, direct enterprise sales, and technology integrations. The company has completed one disclosed funding round (August 2022, lead investor Alpaca VC, amount undisclosed) and is led by founder and CEO Ammar Moiz alongside co-founder Mishali Sanghani, with a reported headcount of 1-10 employees.

Name

Mayple

Legal name

Mayple LTD

Website

https://maypleglobal.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Mayple Global is a private cross-border e-commerce logistics platform using a Dubai-centered hub-and-spoke model to deliver DTC brands' orders to 80+ countries in roughly 3.5 days. It bundles shipping, customs compliance, AI-powered customer experience, and storefront localization into a Shopify-integrated service for direct-to-consumer merchants.

Ownership category

akta.pro rank

Product category

Cross-Border E-Commerce Logistics

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921)

akta.pro primary industry

Cross-Border E-commerce Parcel Logistics (DDP/Customs-Integrated) (TLAAAFAE)

akta.pro secondary industries

Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), International DTC & Brand.com (Global Shipping) (CRAFAJAB), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), International Returns & Reverse Logistics (Cross-Border) (TLACAKAE)

Keywords

• Cross-border logistics
• E-commerce fulfillment
• International shipping
• Shopify fulfillment network
• Global supply chain

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Technology or R&D, Operations, Marketing or Sales, Personnel

Revenue model

1. Global Logistics and Fulfillment Services: Mayple charges for end-to-end cross-border logistics services including first-mile freight, international warehousing, last-mile delivery, customs compliance, and returns processing. The platform offers 0% transaction fees compared to competitors charging 6.5%+.
2. CX Platform Subscription: Mayple Resolve provides customer experience management with automated issue resolution, tracking, and communication tools.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Mayple Global provides end-to-end cross-border e-commerce logistics and fulfillment services to direct-to-consumer brands, combining first-mile freight, international warehousing centered in Dubai, last-mile delivery, automated customs compliance, and AI-powered customer experience management. The platform enables brands to sell internationally to 80+ countries with 2-4 day delivery, 99%+ order deliverability, and 0% transaction fees, integrated directly with Shopify and ERP systems.

Product overview

Mayple Global is a unified cross-border e-commerce logistics platform offering two core solutions: Global Shipping for international fulfillment (integrated with Shopify Fulfillment Network and ERP systems) and Mayple Resolve for AI-powered customer experience management. The platform operates on a hub-and-spoke infrastructure centered in Dubai, enabling 2-4 day delivery to 80+ countries with 99%+ deliverability. Mayple Direct extends capabilities through Emirates Courier Express integration for faster transit times. The platform also includes storefront localization for geolocation-based pricing and currency conversion. These interconnected solutions work together to provide end-to-end global e-commerce enablement from first-mile freight to last-mile delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Global Shipping
• Mayple Resolve
• Mayple Direct
• Storefront Localization

Quantifiable outcome

• 19.2% average revenue increase within first 90 days
• +11 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability8 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• ShopifycoreChannel Partner/ Reseller/ Distributor · 25 August 2025Mayple joined the Shopify Fulfillment Network as an official partner, enabling merchants to connect seamlessly and scale international fulfillment directly through Shopify admin. Everything from initial activation to daily operations takes place within Shopify, with real-time fulfillment performance data visible directly in the platform.
• Emirates Courier ExpresscoreStrategic or Co-development Partner · 12 August 2025Strategic agreement with Emirates Courier Express (end-to-end global integrator of Emirates Airline) unlocks international shipping using Emirates' high-frequency passenger flight network. Mayple Direct solution integrates Emirates' flight network with Mayple's proprietary platform for real-time order tracking and cross-border customer experience. Packages delivered to eight markets with expansion planned to entire Emirates global network.
• DHLcoreTechnology or IntegrationDHL powers Mayple's last-mile delivery network with fast and reliable international shipping as part of the global logistics partner ecosystem.
• FedExcoreTechnology or IntegrationFedEx provides fast and dependable express shipping as part of Mayple's last-mile delivery network.
• HellmannsupportingTechnology or IntegrationWith world-class warehousing and distribution expertise, Hellmann enhances Mayple's fulfillment capabilities with efficient inventory storage and order management.
• FreightleadsupportingTechnology or IntegrationServing as a key consolidation center, Freightlead enables Mayple to optimize freight consolidation for air and ocean shipments, reducing costs and improving shipping efficiency.
• Yusen LogisticssupportingTechnology or IntegrationA leading freight forwarder, Yusen Logistics strengthens Mayple's first-mile shipping capabilities with flexible, cost-effective air and ocean freight solutions.
• Militzer & MünchsupportingTechnology or IntegrationA trusted name in freight forwarding, Militzer & Münch supports Mayple with seamless air and ocean freight solutions.
• EMXsupportingTechnology or IntegrationFocused on cost-effective e-commerce logistics, EMX strengthens Mayple's shipping network with cost-efficient and reliable fulfillment solutions.
• Fulfil.iosupportingTechnology or IntegrationMayple integrates with Fulfil.io, a powerful cloud-based ERP that streamlines inventory, order management, and fulfillment.
• ExtensivsupportingTechnology or IntegrationMayple integrates with Extensiv, a leading warehouse management and omnichannel fulfillment platform.

Scale indicators15 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Easyship: Multi-carrier cross-border shipping platform for e-commerce merchants. Closely comparable to Mayple in serving DTC brands with international shipping, customs handling, and rate comparison across global carriers.
• Global-e: Public cross-border e-commerce platform offering localized checkout, currency conversion, duties calculation, and international fulfillment for DTC brands. Comparable to Mayple in addressing the cross-border DTC problem end-to-end, though at significantly larger scale.
• ShipBob: Tech-enabled 3PL for e-commerce brands with growing international fulfillment capabilities. Comparable as a fulfillment-focused platform serving mid-market and enterprise DTC merchants across multiple geographies.
• Zonos: Cross-border e-commerce platform specializing in landed-cost calculation, customs classification, and duty management. Comparable to Mayple in the customs-compliance and international pricing layer of cross-border DTC.
• Floship: Cross-border e-commerce fulfillment provider with global warehouse network and integrated logistics. Directly comparable as a cross-border 3PL serving DTC brands.

Emerging players

• Stord: Cloud-based supply chain platform combining warehousing, fulfillment, and transportation for e-commerce and DTC brands. Comparable in offering a tech-enabled end-to-end logistics platform, though broader in scope than Mayple's cross-border focus.
• ShipMonk: Tech-enabled 3PL serving SMB and mid-market e-commerce brands with omnichannel fulfillment and international shipping. Comparable as an asset-light fulfillment platform targeting the same DTC mid-market segment.

Broad incumbents

• DHL eCommerce: Global integrator's e-commerce-focused parcel and cross-border delivery division, already a Mayple carrier partner. Comparable as a broad incumbent offering cross-border e-commerce shipping at global scale, with potential to disintermediate platforms like Mayple.
• FedEx Cross Border: FedEx's cross-border e-commerce shipping arm, also a Mayple carrier partner. Comparable as a broad incumbent with the scale to serve international DTC shipping end-to-end without a platform intermediary.

Others

• Loop Returns: Returns management platform for e-commerce brands with international reverse-logistics workflows. Adjacent to Mayple's cross-border returns offering — not a direct competitor but an ecosystem participant serving the same merchants on a related workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/maypleltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mayple