Sicepat Express

What Sicepat Express does

Sicepat Express (legal entity: PT. SiCepat Ekspres Indonesia) is an Indonesian privately-held express package delivery company founded in 2014 and headquartered at Menara 2 BTN, South Jakarta. It provides last-mile delivery, middle-mile logistics, and warehousing/fulfillment services across the Indonesian archipelago, operating six core shipping tiers: BEST (1-day express to major cities), REGULER (1–3 day standard), HALU (economy from Rp 5,000), GOKIL (large/bulk items), COD (cash-on-delivery with 8-hour delivery guarantee in major cities), and Custom Logistics (quote-based enterprise solutions). Underlying capabilities include a real-time shipment tracking system, an integrated sortation platform for middle-mile operations, and a multi-resi tracking feature. Supporting digital infrastructure consists of the SiCepat Business Dashboard (offering up to 40% shipping discounts, free pickup, and integrated reporting) and a consumer mobile application on iOS and Android; the company also holds ISO 27001 information security certification.

Sicepat generates revenue via per-package transaction fees across its tiered service portfolio, with additional COD collection/remittance fees and quote-based custom logistics pricing for enterprise. It serves three primary customer segments: (1) major Indonesian e-commerce platforms and marketplaces — including Tokopedia, Shopee, TikTok Shop, Lazada, Blibli, Zalora, Sirclo, MAP Club, Jakmall — where SiCepat is embedded as a default shipping option at checkout; (2) MSMEs and SMB merchants served through direct field sales with structured onboarding (form, verification in 2–5 business days, document submission), discounted business dashboard rates, and free scheduled pickup; and (3) corporate/enterprise clients such as BCA, MAP (PT Midi Utama Indonesia), Sociolla, Azarine, and Taco. A dedicated agency and drop-point network plus a strategic partnership with state-owned Pos Indonesia (launched November 20, 2025) round out distribution. Operational reach extends across all of Indonesia (Nusantara), with reported throughput of >2.8 million packages per day by 2021 and 10,000+ employees.

The company pursues a hybrid go-to-market combining PLG-style self-serve ordering via web/mobile, direct enterprise B2B sales, channel/agency partnerships (drop points, Pos Indonesia), and embedded integrations within e-commerce marketplaces. It has raised approximately $273.5M across rounds in 2017, 2019, 2020, and 2021 from investors including Kejora Capital, Barito Teknologi, Praus Industries, MDI Ventures, Falcon House Partners, Pavilion Capital, Trihill Capital, Daiwa Securities, KfW DEG, and Indies Capital. SiCepat positions itself as one of the top two e-commerce logistics players in Indonesia with a stated goal of reaching the #1 position, and has received more than 40 awards since 2021 across brand, customer experience, contact center, CSR, and digital marketing categories.

Name

Sicepat Express

Legal name

PT. SiCepat Ekspres Indonesia

Website

https://sicepat.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Sicepat Express (PT. SiCepat Ekspres Indonesia) is an Indonesian private express delivery company founded in 2014 that handles last-mile, middle-mile, warehousing and fulfillment across Indonesia. It serves e-commerce platforms (Tokopedia, Shopee, TikTok Shop, Lazada, Blibli and others), MSMEs, and corporate clients through tiered shipping services and an integrated tracking and business dashboard.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (49211)

SIC

Air Courier Services (4513)

akta.pro primary industry

International Express (Time-Definite Cross-Border) (TLAAABAB)

akta.pro secondary industry

Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers (TLALADAE)

Keywords

• Express package delivery
• E-commerce logistics
• Last-mile delivery
• Cash on delivery
• Warehousing fulfillment

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Express Package Delivery Services: SiCepat generates revenue primarily through charging fees for package delivery services. The company offers multiple service tiers (BEST, REGULAR, HALU, GOKIL, COD) with varying delivery speeds and price points, charging shippers based on weight, dimensions, distance, and service level selected. COD services also generate revenue through transaction handling.
2. COD (Cash on Delivery): Cash on Delivery service where SiCepat collects payment from recipients on behalf of shippers, earning fees for the collection and remittance service. Delivery is guaranteed within 8 hours in major Indonesian cities.
3. Custom Logistic Services: Bespoke logistics solutions tailored to specific customer requirements for large-format shipments, bulk quantities, or special handling needs, charged at custom rates.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

SiCepat Express is an Indonesian express package delivery company offering multiple shipping tiers (BEST, REGULER, HALU, GOKIL, COD, Custom Logistic) covering first-mile, middle-mile, and last-mile operations across the Indonesian archipelago. The company complements its delivery services with an all-in-one business dashboard and mobile app for booking, tracking, payment management, and integrated reporting. Its COD service guarantees 8-hour delivery in major Indonesian cities, and HALU economy shipping starts from Rp 5,000 nationwide.

Product overview

SiCepat Express operates as an express package delivery company offering a portfolio of six core shipping services: REGULER (standard 1-3 day delivery), BEST (express 1-day delivery to major cities), HALU (budget delivery from 5,000 rupiah), GOKIL (large package shipping), COD (cash on delivery), and Custom Logistic (customized solutions). The company complements these with a digital ecosystem including the SiCepat Dashboard (all-in-one business management platform) and Mobile App (iOS/Android). The services range from economy to premium express tiers, with nationwide coverage across Indonesia. A notable partnership with Pos Indonesia (launched November 2025) expands their integrated logistics capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• BEST: Express delivery service guaranteeing delivery within 1 day to major cities in Indonesia.
• REGULER
• HALU
• GOKIL
• COD
• Custom Logistic
• SiGesit

Products and services

• BEST (Bebas Same Day)

Quantifiable outcome

• Over 2.8 million packages processed daily by 2021, up from over 1 million daily in 2020
• +4 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

17 partnerships are on record, tiered core, major and minor.

• Pos Indonesia (PosIND)coreStrategic or Co-development Partner · 20 November 2025SiCepat and Pos Indonesia formed an Integrated Logistics Services partnership, officially releasing their first joint shipment on November 20, 2025. The collaboration combines both companies' distribution networks, shipment management systems, and tracking capabilities to provide end-to-end delivery solutions targeting MSMEs, e-commerce players, and corporations. The partnership aims to expand service reach, improve distribution efficiency, and accelerate Indonesia's digital economy growth.
• TokopediacoreGTM or Marketing PartnerSiCepat is integrated as an available shipping courier on Tokopedia's marketplace platform, enabling Tokopedia sellers to select SiCepat for order delivery. This partnership provides SiCepat access to Tokopedia's large merchant and buyer base across Indonesia.
• ShopeecoreGTM or Marketing PartnerSiCepat is available as a shipping option on Shopee's Indonesian marketplace, providing integrated delivery services for Shopee's e-commerce ecosystem and millions of active buyers.
• LazadacoreGTM or Marketing PartnerSiCepat serves as a delivery partner on Lazada's platform in Indonesia, enabling seamless order fulfillment for Lazada merchants and buyers.
• BliblimajorGTM or Marketing PartnerSiCepat is integrated as a shipping courier on Blibli's Indonesian e-commerce platform, serving as one of the delivery options for Blibli's customers.
• ZaloramajorGTM or Marketing PartnerSiCepat provides delivery services for Zalora's fashion e-commerce operations in Indonesia, enabling fashion deliveries across the archipelago.
• TikTok ShopcoreGTM or Marketing PartnerSiCepat is available as a shipping partner on TikTok Shop's social commerce platform in Indonesia, enabling order fulfillment for TikTok's growing base of Indonesian merchants and content creators.
• SirclomajorGTM or Marketing PartnerSiCepat is integrated with Sirclo's e-commerce enabler platform, enabling Sirclo's merchant clients to access SiCepat's delivery network as part of their fulfillment solutions.
• MAP ClubmajorGTM or Marketing PartnerMAP Club's e-commerce operations utilize SiCepat's delivery services for order fulfillment across Indonesia.
• JakmallmajorGTM or Marketing PartnerSiCepat is integrated as a shipping option on Jakmall's e-commerce marketplace platform, serving Jakmall's seller and buyer community.
• BCA (Bank Central Asia)majorGTM or Marketing PartnerBCA, one of Indonesia's largest banks, utilizes SiCepat's logistics and delivery services for its operational needs, representing a significant corporate client relationship.
• SociollamajorGTM or Marketing PartnerIndonesian beauty and cosmetics brand Sociolla partners with SiCepat for integrated logistics and delivery services, supporting their nationwide e-commerce operations.
• MAP (PT Midi Utama Indonesia)majorGTM or Marketing PartnerPT Midi Utama Indonesia (MAP) partners with SiCepat for logistics and delivery services supporting their retail operations.
• AzarineminorGTM or Marketing PartnerIndonesian skincare brand Azarine utilizes SiCepat's delivery services for its direct-to-consumer e-commerce operations.
• TacominorGTM or Marketing PartnerIndonesian retail brand Taco partners with SiCepat for shipping and logistics services.
• HeavenlightsminorGTM or Marketing PartnerLifestyle brand Heavenlights uses SiCepat's logistics services for product deliveries.
• TIAminorGTM or Marketing PartnerRetail brand TIA partners with SiCepat for shipping and logistics fulfillment services.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• JNE (Jalur Nugraha Ekakurir): Indonesia's largest domestic courier with nationwide express parcel, COD and e-commerce fulfillment services—SiCepat's most direct domestic rival and the other half of the 'Top 2' e-commerce logistics duopoly referenced in the data.
• J&T Express: Fast-growing regional express parcel carrier with very strong Indonesia presence, offering door-to-door delivery, COD, and integrated e-commerce logistics to the same merchants and platforms SiCepat serves.
• Ninja Xpress: Tech-enabled Indonesian courier providing same-day, next-day, and standard parcel delivery for e-commerce sellers with integrated shipping APIs—a close direct competitor in the Indonesian express parcel category.
• AnterAja: Indonesian courier specializing in e-commerce last-mile delivery and COD services, founded with the backing of e-commerce platform investors; directly competes with SiCepat for marketplace and merchant parcel volumes.
• SPX (formerly TIKI): Long-established Indonesian courier and logistics operator (rebranded under Shopee-affiliated SPX group) offering express and standard parcel delivery, COD, and fulfillment across Indonesia—directly comparable on product mix and customer base.
• Lion Parcel: Indonesian express parcel network leveraging the Lion Air distribution backbone to provide nationwide door-to-door, COD, and same-day services—comparable on tiered service structure and Indonesian geographic coverage.
• Pos Indonesia (PosIND): Indonesia's national state-owned postal operator; although now a strategic partner, it has historically been a peer offering parcel, COD, and nationwide postal/express delivery, and remains the partnership counterpart in the November 2025 Integrated Logistics Services launch.
• Wahana Express: Indonesian courier providing domestic parcel delivery, COD, and same-day services with broad e-commerce platform integration—directly competes with SiCepat in the Tier 2/3 city and MSME merchant segment.

Regional players

• Lalamove: On-demand intra-city delivery and courier platform with deep Southeast Asia presence (Indonesia, Philippines, Vietnam, Malaysia); adjacent on fleet/scale and last-mile delivery, but primarily on-demand rather than scheduled B2C parcel—comparable for last-mile unit economics and customer base.

Broad incumbents

• DHL eCommerce: Global logistics incumbent with domestic Indonesian parcel and cross-border e-commerce shipping services; comparable on express parcel and e-commerce fulfillment, but operating as a broader portfolio player rather than a domestic specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/sicepat_ekspres

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds5 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sicepat Express