Nextpatient
NextPatient is a healthcare-focused patient engagement platform that provides 24/7 online self-scheduling, waitlist management, digital check-in, payments, two-way texting, and review generation for ambulatory medical practices, with deep two-way integrations to major EHR and practice management systems.
- Company typePrivate
- Founded2016
- HeadquartersPalo Alto, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Nextpatient does
NextPatient is a patient engagement software platform purpose-built for ambulatory healthcare practices, with self-scheduling as its foundational workflow rather than a feature appended to a general messaging system. The product suite covers 24/7 patient self-scheduling, automated waitlist management, digital check-in, payment collection via Stripe and Square, broadcast and two-way SMS, interactive reminders, automated recalls, post-visit review generation, referral management, and multi-resource scheduling. Technically, NextPatient is built on Python and Postgres on Linux, and differentiates through deep two-way integrations with the major EHR and practice management platforms (athenahealth, ModMed, Nextech, NextGen, DrChrono, AdvancedMD, CareCloud, Veradigm) that automatically create patient charts on booking. The company is privately held, incorporated in Delaware as NextPatient, Inc., operates a distributed remote-first team of 11-50 employees, and is headquartered in the San Francisco area.
The company serves more than 6,000 healthcare providers across multiple specialties including dermatology, ophthalmology, orthopedics, plastic surgery, ENT, urgent care, and primary care. Customer logos include Community Care of West Virginia, Direct Orthopedic Care, Eye Care Institute, Parcells Plastic Surgery, Acuity Eye Group, Arkansas Urology, and Mi Skin Dermatology Center, among others. It was named Best in KLAS 2026 in Patient Self-Scheduling (91.8/100) and earned a 93.3/100 overall performance score in the KLAS 2025 First Look Report. The go-to-market combines a product-led self-serve motion for smaller practices with a sales-led enterprise motion for larger health systems and multi-location groups, supported by EHR marketplace listings and a network of consulting and marketing agency partners. Revenue is generated through annual subscription contracts priced per provider, with publicly undisclosed tiered pricing structured around practice size from 1-6 providers up to 41+ providers. No funding rounds, parent entities, or institutional investors are disclosed.
Nextpatient firmographics
Firmographics- Name
- Nextpatient
- Legal name
- NextPatient, Inc.
- Website
- https://nextpatient.co
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NextPatient is a healthcare-focused patient engagement platform that provides 24/7 online self-scheduling, waitlist management, digital check-in, payments, two-way texting, and review generation for ambulatory medical practices, with deep two-way integrations to major EHR and practice management systems.
- Ownership category
- akta.pro rank
Nextpatient industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Appointment Scheduling & Online Booking (HLACADAA)
- akta.pro secondary industries
- Appointment Scheduling, Waitlist & Patient Flow Communications (HLACAEAB), No-Show Reduction, Utilization & Scheduling Analytics (HLACADAL), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where Nextpatient is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Nextpatient business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Subscription-based software service with practices subscribing to NextPatient's patient engagement platform. Pricing varies by practice size (number of providers).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Practice size-based pricing tiers |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Nextpatient product offering
Product offeringCore offering
NextPatient sells a patient engagement software platform for medical practices, with 24/7 online patient self-scheduling at its core. The platform includes modular capabilities such as automated waitlist management, digital check-in, payments, two-way SMS texting, interactive reminders, post-visit reviews, referral management, multi-resource scheduling, and an appointment manager. It integrates deeply and bi-directionally with major EHR and practice management systems (athenahealth, ModMed, Nextech, NextGen, DrChrono, AdvancedMD, CareCloud, Veradigm) so that bookings automatically create patient charts, and is sold as a subscription tiered by practice size to healthcare practices and health systems.
Product overview
NextPatient is a unified patient engagement platform built as a scheduling-first solution that integrates with EHR systems (athenahealth, ModMed, Nextech, NextGen, DrChrono, and others). The core product is Patient Self-Scheduling, which serves as the foundation for a modular suite of add-on capabilities including Waitlist, Payments, Digital Check-In, Appointment Manager, Broadcast & Two-Way Texting, Interactive Reminders, Automated Recalls, Post-Visit Reviews, Referral Management, and Multi-Resource Scheduling. Unlike competitors built on general messaging platforms, NextPatient was purpose-built for healthcare scheduling with deep EHR integrations that automatically create patient charts upon booking.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Self-Scheduling Core patient engagement module that allows new and existing patients to book, reschedule, or cancel appointments online anytime, from anywhere, while preserving provider control over schedules. Integrates directly with EHR systems (athenahealth, ModMed, Nextech, NextGen, DrChrono, etc.) to automatically create patient charts on booking. Sold to medical practices of all specialties.
- Waitlist Automated waitlist management module that keeps provider schedules full by filling last-minute cancellations. Prompts patients to join the waitlist at booking, sets prioritization criteria, and lets patients confirm earlier appointments in three clicks.
- Digital Check-In Pre-appointment digital intake module that prompts patients to complete paperwork and consent forms online before arrival, reducing waiting room time and eliminating data entry from paper forms.
- Payments Patient payment collection module that sends a secure payment link via text or email, including capture of card-on-file, appointment deposit collection, and automated balance collection.
- Appointment Manager Comprehensive appointment management solution that enables healthcare practices to manage provider schedules and patient bookings.
- Broadcast & Two-Way Texting SMS communication platform that lets practices send broadcast messages and engage in two-way text conversations with patients for confirmations, reminders, and care-related updates.
- Interactive Reminders Automated appointment reminder system that sends SMS reminders to patients to reduce no-show rates.
- Automated Recalls
- Post-Visit Reviews
- Referral Management
- Multi-Resource Scheduling
Quantifiable outcome
- Reduces no-show rates to as low as 1% (Refine Dermatology case study)
- +7 more outcomes
Companies that use Nextpatient
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
Nextpatient technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature8 records
Nextpatient partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- athenahealthcorePractice Management and EHR Integration partnership. athenahealth users can access NextPatient's patient self-scheduling, waitlist, and engagement features directly through their EHR workflow.
- ModMedcorePractice Management and EHR Integration partnership. Deep integration with ModMed's dermatology, ophthalmology, and other specialty EHR systems.
- NextechcorePractice Management and EHR Integration partnership. Nextech users, including dermatology and plastic surgery practices, can access NextPatient scheduling features.
- NextGencorePractice Management and EHR Integration partnership enabling NextGen healthcare customers to use NextPatient's patient engagement tools.
- DrChronocorePractice Management and EHR Integration partnership. DrChrono users can integrate NextPatient for comprehensive patient scheduling and engagement.
- AdvancedMDcorePractice Management and EHR Integration partnership on AdvancedMD marketplace, enabling their customers to access NextPatient features.
- CareCloudcorePractice Management and EHR Integration partnership allowing CareCloud customers to utilize NextPatient's patient engagement platform.
- VeradigmcorePractice Management and EHR Integration partnership with Veradigm for their healthcare provider customer base.
- StripecoreTechnology integration for secure payment processing. NextPatient uses Stripe to facilitate patient payments through text or email links.
- Allergan AestheticsminorMedical practice consulting partner helping aesthetic practices optimize their use of NextPatient and other practice management tools.
- VMG HealthminorMedical practice consulting partner providing advisory services to healthcare practices including those using NextPatient.
- Modern DistinctionminorMedical practice consulting partner specializing in helping aesthetic and cosmetic practices succeed.
- DLMminorMarketing agency partner helping medical practices with digital marketing and patient acquisition strategies.
- MetaMedminorMarketing agency and technology integration partner supporting medical practice growth.
- myadviceminorMarketing agency partner for medical practices.
- SILVR AgencyminorMarketing agency partner helping medical practices grow their online presence.
- DermProminorMarketing agency specializing in dermatology and aesthetics practices.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Nextpatient competitors and assessment
Company assessmentDirect peers
- Luma Health: Luma Health is a direct competitor in patient scheduling and engagement, explicitly named by NextPatient as a messaging-first peer. Both target ambulatory practices with self-scheduling, reminders, and two-way texting; Luma Health has broader scope including referral management and telehealth.
- Solutionreach: Solutionreach is a direct competitor in patient engagement, cited by NextPatient as a messaging-first peer. Both serve dental, vision, and medical practices with scheduling, reminders, reviews, and patient communication; Solutionreach has a long-standing legacy presence in the space.
- Relatient (Dash Schedule): Relatient's Dash Schedule was the next-closest competitor in KLAS 2026 with an 89.4 score vs. NextPatient's 91.8. Both compete head-to-head in patient self-scheduling for medical practices, with Relatient offering patient engagement and broadcast messaging.
- Klara: Klara is a direct competitor specifically named by NextPatient as a messaging-first peer that added scheduling later. Both target ambulatory practices with patient communication and self-scheduling workflows.
- Phreesia: Phreesia is a publicly-traded patient intake, registration, and scheduling platform competing in patient engagement for ambulatory practices and health systems. Both target the digital front-door, with Phreesia emphasizing check-in and NextPatient emphasizing scheduling-first workflows.
- Weave: Weave is a direct competitor offering patient communication, scheduling, and payment collection for medical and dental practices. Both target SMB and mid-market practices with a unified engagement platform, though Weave started as a phone system.
- DexCare: DexCare is a patient self-scheduling competitor cited in the KLAS 2026 report (88.7 score). Both platforms focus on patient self-scheduling and access, with DexCare spun out of Providence and emphasizing health system deployments.
Emerging players
- Kyruus: Kyruus (now part of R1 RCM) provides provider search, scheduling, and patient access solutions primarily for health systems. Adjacent overlap with NextPatient's scheduling-first model, though Kyruus is more enterprise/health-system oriented.
Broad incumbents
- SCI Solutions: SCI Solutions (acquired by R1 RCM) is an enterprise scheduling and patient access platform for health systems. Broader incumbent with overlapping self-scheduling functionality, but part of a much wider RCM/enterprise portfolio.
- athenahealth (Patient Engagement): athenahealth is a major EHR/PMS vendor and NextPatient's deepest integration partner. As a broad incumbent, athenahealth offers patient scheduling, reminders, and patient portal capabilities as part of its full platform suite — representing both a partner and a potential competitive threat.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Nextpatient social profiles
Digital presenceNextpatient financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nextpatient leadership team
Management profileNumber of profiles
Profiles4 records
Nextpatient funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nextpatient M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nextpatient
What does Nextpatient do?
NextPatient sells a patient engagement software platform for medical practices, with 24/7 online patient self-scheduling at its core. The platform includes modular capabilities such as automated waitlist management, digital check-in, payments, two-way SMS texting, interactive reminders, post-visit reviews, referral management, multi-resource scheduling, and an appointment manager. It integrates deeply and bi-directionally with major EHR and practice management systems (athenahealth, ModMed, Nextech, NextGen, DrChrono, AdvancedMD, CareCloud, Veradigm) so that bookings automatically create patient charts, and is sold as a subscription tiered by practice size to healthcare practices and health systems.
Is Nextpatient a public or private company?
Nextpatient is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Nextpatient founded?
Nextpatient was founded in 2016. It employs 11 to 50 people.
Where is Nextpatient based?
Nextpatient is headquartered in Palo Alto, United States, in the North America region.
How does Nextpatient make money?
One revenue line is on record: saaS Subscription.
Who are Nextpatient's main competitors?
Direct peers on record are Luma Health, Solutionreach, Relatient (Dash Schedule), Klara, Phreesia, Weave and DexCare. Kyruus is listed as an emerging player. Broad incumbents are SCI Solutions and athenahealth (Patient Engagement).
Does Nextpatient have an API?
No public API is recorded for Nextpatient.
What industry is Nextpatient in?
Nextpatient's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACADAA, Appointment Scheduling & Online Booking, with a secondary code of HLACAEAB, Appointment Scheduling, Waitlist & Patient Flow Communications. Its NAICS code is 541511 and its SIC code is 7372.