Alsendo
Alsendo is a Warsaw-based multi-carrier shipping and delivery management platform connecting 100,000+ businesses to 200+ carriers and 440+ e-commerce integrations across Central, Eastern, and Southern Europe via tiered SaaS, transaction fees, and advertising.
- Company typePrivate
- Founded2008
- HeadquartersWarsaw, Poland
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Alsendo does
Alsendo is a Warsaw-based logistics technology platform that provides multi-carrier shipping and delivery management solutions to over 100,000 businesses across Central, Eastern, and Southern Europe. Its core product is a cloud-based platform connecting merchants to 200+ carriers (DHL, DPD, GLS, FedEx, InPost) and 440+ e-commerce platform integrations (Shoper, WooCommerce, Allegro, Baselinker, PrestaShop), offering automated order allocation, label generation, unified tracking across 250,000+ PUDO points, returns management, and invoice verification. The portfolio is structured in tiers: Alsendo Business and Alsendo Business Pro target SMBs and SOHOs via self-serve subscription; Alsendo International handles cross-border EU deliveries; and Alsendo Innoship and Alsendo Enterprise serve large enterprises with custom implementations and multi-year contracts. Named enterprise customers include OLX, Deichmann, Dr-Max, Kärcher, Expondo, Yves Rocher, and Nespresso.
Alsendo generates revenue through a hybrid model combining SaaS subscriptions (monthly/annual tiers with feature-based differentiation), per-shipment transaction fees on domestic and international deliveries, and advertising placements within email notifications and order tracking pages (via Alsendo Business Pro). Distribution combines self-serve onboarding for SMBs, direct enterprise sales for large accounts, and embedded marketplace/app-store integrations with e-commerce platforms. The company has executed an aggressive acquisition-led expansion since 2023, backed by private equity sponsor Abris Capital Partners: Ecolet (Romania/Bulgaria, April 2023), Innoship (Romania, November 2022), Visas transportas UAB with Siusk24 and Cargobooking (Lithuania, September 2024), and Spedire.com/SpedirePRO (Italy, July 2025, €5.5M). The group operates through a portfolio of regional brands — Apaczka (Poland), Sendit, Zaslat (Czech/Slovakia), Ecolet (Romania/Bulgaria), Spedire (Italy), Siusk24 and Cargobooking (Lithuania), Innoship (Romania) — consolidated under a Luxembourg-domiciled parent, Alsendo Holdings Sarl. Strategic positioning is that of a CEE-anchored multi-carrier aggregator evolving into a pan-European shipping and delivery management platform.
Alsendo firmographics
Firmographics- Name
- Alsendo
- Legal name
- Alsendo spółka z ograniczoną odpowiedzialnością
- Website
- https://alsendo.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Alsendo is a Warsaw-based multi-carrier shipping and delivery management platform connecting 100,000+ businesses to 200+ carriers and 440+ e-commerce integrations across Central, Eastern, and Southern Europe via tiered SaaS, transaction fees, and advertising.
- Ownership category
- akta.pro rank
Alsendo industry classification
Industry- Product category
- Shipping and Delivery Management Software
- NAICS
- Support Activities for Transportation (488), Couriers and Express Delivery Services (4921)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)
- akta.pro secondary industries
- Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD), Cross-Border E-commerce Parcel (DDU/Delivered At Place—Duties Unpaid) (TLAAANAE)
Keywords
Where Alsendo is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices6 records
Markets served
Alsendo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription-based SaaS: Monthly/annual subscription plans for Alsendo Business Pro, Innoship, and Enterprise platforms with tiered feature access
- Transaction Fees: Per-shipment fees based on volume, weight, and carrier selection for domestic and international deliveries
- Advertising & Promotions: Advertising placements in email notifications and order tracking pages through Alsendo Business Pro
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Alsendo Business Pro - SaaS platform for growing e-commerce with communication, returns, and analytics |
| Hybrid | Monthly | Alsendo Business - Core shipping and delivery services for SMBs |
| Subscription | Annual | Alsendo Innoship - Enterprise shipping management platform |
| Subscription | Multi-year contract | Alsendo Enterprise - Custom solutions for large enterprises |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels7 records
Alsendo product offering
Product offeringCore offering
Alsendo operates a cloud-based, multi-carrier shipping and delivery management platform that connects businesses with 200+ carriers and 440+ e-commerce platforms across 150+ countries. Its core offering includes SaaS solutions for automated order allocation, shipping label generation, unified tracking, returns management, and cross-border EU deliveries, serving SOHOs, SMBs, e-commerce retailers, and large enterprises. The platform processes over 8 million parcels per month and provides access to more than 250,000 pickup and drop-off (PUDO) points across Europe.
Product overview
Alsendo operates as a platform-plus-modules architecture offering a comprehensive portfolio of shipping and delivery management solutions. The core offerings include Alsendo Business Pro (SaaS for growing e-commerce), Alsendo Business (SMB shipping services), Alsendo International (cross-border EU deliveries), Alsendo Innoship (enterprise shipment management), and Alsendo Enterprise (custom enterprise solutions). The group has expanded through acquisitions of regional brands including Apaczka (Poland), Spedire/SpedirePRO (Italy), Zaslat (Czech/Slovakia), Ecolet (Romania/Bulgaria), Siusk24/Cargobooking (Lithuania), and Sendit, creating a pan-European logistics platform serving over 100,000 businesses with access to 200+ carriers across 150+ countries.
Differentiator
Problem solved
Functional benefit
Brands
- Alsendo Business Pro: SaaS platform for growing e-commerce supporting customer communication, returns handling, and post-sale process analytics.
- Alsendo Business
- Alsendo International
- Alsendo Innoship
- Alsendo Enterprise
- Alsendo GO
Products and services
- Alsendo Business Pro SaaS platform for growing e-commerce businesses supporting customer communication, branded email notifications, ads on order tracking pages, returns management, PUDO map access, analytics, and plugin/integration support. Designed for SMB and mid-market e-commerce sellers.
- Alsendo Business Shipping and delivery services platform offering domestic and international shipping, personalized customer communication for e-shops, unified PUDO map, and automated parcel returns for small to medium businesses.
- Alsendo International Cross-border delivery solution within the European Union providing comprehensive technological and operational support for parcel and pallet deliveries with cost and delivery quality control.
- Alsendo Innoship Enterprise-ready platform for large-scale shipment management featuring order management, dynamic order allocation, automatic label printing, tracking updates, returns management, invoice verification, and offline waybill generation.
- Alsendo Enterprise Comprehensive courier management platform with custom implementations, SaaS solutions, advanced user management, international courier services, e-commerce returns management, last-mile customer service, and unified PUDO map for enterprise-level businesses.
- Alsendo GO Individual customer solution for affordable, fast, and convenient parcel shipping with carrier price comparison, no contract requirements, and various shipping and pickup methods.
Quantifiable outcome
- 8 million+ parcels processed monthly across the platform
- +3 more outcomes
Companies that use Alsendo
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Alsendo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability4 records
Feature6 records
Alsendo partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- InnoshipcoreRomanian technology platform acquired by Alsendo providing enterprise shipping management solutions. Creates product and sales synergies with Alsendo's broader portfolio. Operates as Innoship Technology SRL subsidiary based in Bucharest.
- DHLcoreMajor carrier partner integrated into Alsendo platform for domestic and international shipping services.
- DPDcoreCarrier partner providing delivery services through Alsendo platform across European markets.
- GLScoreCarrier partner integrated into Alsendo's multi-carrier shipping platform.
- FedExcoreGlobal carrier partner enabling international shipping solutions through Alsendo platform.
- ShopercoreE-commerce platform integration partner, enabling seamless shipping label generation for Shoper merchants.
- WooCommercecoreIntegration partnership with WooCommerce enabling Alsendo shipping solutions for WordPress-based e-commerce stores.
- AllegrocoreIntegration with Allegro marketplace enabling shipping management for Polish e-commerce sellers.
- BaselinkercoreMulti-channel sales management integration providing Alsendo shipping services to Baselinker users.
- PrestaShopcoreE-commerce platform integration enabling Alsendo shipping solutions for PrestaShop merchants.
Scale indicators8 records
Recent moves9 records
Expansion highlights6 records
Alsendo competitors and assessment
Company assessmentDirect peers
- Sendcloud: Netherlands-based shipping automation platform for e-commerce merchants offering multi-carrier checkout, label printing, tracking, and returns management. Competes directly with Alsendo Business Pro and Alsendo Innoship in European e-commerce shipping software.
- ShippyPro: Italy-origin multi-carrier shipping and returns platform serving European e-commerce merchants. Direct overlap with Alsendo's newly acquired Spedire/SpedirePRO Italian franchise and similar enterprise product surface area.
- Packlink: Spain-headquartered multi-carrier shipping platform for SMBs and e-commerce merchants across Europe. Closest direct competitor to Alsendo's core rate-shopping and label-generation proposition, with similar carrier aggregation and parcel volume scale.
- Veeqo: UK-based multi-channel shipping and inventory software for e-commerce merchants, acquired by Amazon. Directly comparable to Alsendo Business Pro on label printing, rate shopping, and order management for SMB/mid-market sellers.
- ShipStation: Multi-carrier shipping software platform (owned by Auctane/Stamps.com) widely adopted by SMB and mid-market e-commerce merchants globally. Comparable core functionality in label generation, rate shopping, and order management, with stronger North American brand recognition.
- EasyPost: US-based multi-carrier shipping API platform offering label generation, tracking, and rate shopping to developers and merchants. Compares on the multi-carrier integration architecture that underpins Alsendo's Innoship platform, though US-focused.
Broad incumbents
- ShipBob: US-based fulfillment and shipping platform combining warehousing with multi-carrier rate shopping and label generation. Broader than Alsendo (includes owned warehouses) but competes in adjacent shipping-management category for e-commerce merchants.
- Metapack: Enterprise delivery management platform owned by Marqeta serving large retailers and brands with carrier selection, label generation, and tracking. Comparable to Alsendo Enterprise/Innoship at the enterprise tier with deeper UK/US presence.
- InPost: Poland-headquartered parcel locker and delivery network operator with growing e-commerce shipping SaaS ambitions. Both a partner (via EKOzwroty integration) and potential competitor given its expanding multi-carrier platform strategy in CEE.
Regional players
- Cubyn: France-based e-commerce fulfillment and shipping platform combining warehousing, parcel delivery, and carrier management. Comparable in offering integrated shipping solutions for SMB e-commerce but primarily French-market focused.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Alsendo social profiles
Digital presenceAlsendo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alsendo leadership team
Management profileNumber of profiles
Profiles2 records
Alsendo subsidiaries and ownership
Company hierarchySubsidiaries6 records
Alsendo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alsendo M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alsendo
What does Alsendo do?
Alsendo operates a cloud-based, multi-carrier shipping and delivery management platform that connects businesses with 200+ carriers and 440+ e-commerce platforms across 150+ countries. Its core offering includes SaaS solutions for automated order allocation, shipping label generation, unified tracking, returns management, and cross-border EU deliveries, serving SOHOs, SMBs, e-commerce retailers, and large enterprises. The platform processes over 8 million parcels per month and provides access to more than 250,000 pickup and drop-off (PUDO) points across Europe.
Is Alsendo a public or private company?
Alsendo is a private company. It is classified as private equity controlled and is currently operating.
When was Alsendo founded?
Alsendo was founded in 2008. It employs 101 to 250 people.
Where is Alsendo based?
Alsendo is headquartered in Warsaw, Poland, in the Europe region.
How does Alsendo make money?
Three revenue lines are on record. Subscription-based SaaS are the primary driver. The others are transaction Fees and advertising & Promotions.
Who are Alsendo's main competitors?
Direct peers on record are Sendcloud, ShippyPro, Packlink, Veeqo, ShipStation and EasyPost. Broad incumbents are ShipBob, Metapack and InPost. Cubyn is listed as a regional player.
Does Alsendo have an API?
Yes. Shipping large volumes of parcels? Benefit from a simple and automated process with integrations and a user-friendly API. Alsendo offers API access for automating shipping processes, enabling order management, label generation, and tracking integration for business customers. Developer documentation is at Not specified.
What industry is Alsendo in?
Alsendo's product category is Shipping and Delivery Management Software. Its primary akta.pro industry code is CRAFAMAF, Parcel Shipping, Labeling & Rate Shopping Platforms, with a secondary code of BPAMAHAD, Courier, Parcel & Last‑Mile Delivery Platforms. Its NAICS code is 488 and its SIC code is 4731.