Alsendo

What Alsendo does

Alsendo is a Warsaw-based logistics technology platform that provides multi-carrier shipping and delivery management solutions to over 100,000 businesses across Central, Eastern, and Southern Europe. Its core product is a cloud-based platform connecting merchants to 200+ carriers (DHL, DPD, GLS, FedEx, InPost) and 440+ e-commerce platform integrations (Shoper, WooCommerce, Allegro, Baselinker, PrestaShop), offering automated order allocation, label generation, unified tracking across 250,000+ PUDO points, returns management, and invoice verification. The portfolio is structured in tiers: Alsendo Business and Alsendo Business Pro target SMBs and SOHOs via self-serve subscription; Alsendo International handles cross-border EU deliveries; and Alsendo Innoship and Alsendo Enterprise serve large enterprises with custom implementations and multi-year contracts. Named enterprise customers include OLX, Deichmann, Dr-Max, Kärcher, Expondo, Yves Rocher, and Nespresso.

Alsendo generates revenue through a hybrid model combining SaaS subscriptions (monthly/annual tiers with feature-based differentiation), per-shipment transaction fees on domestic and international deliveries, and advertising placements within email notifications and order tracking pages (via Alsendo Business Pro). Distribution combines self-serve onboarding for SMBs, direct enterprise sales for large accounts, and embedded marketplace/app-store integrations with e-commerce platforms. The company has executed an aggressive acquisition-led expansion since 2023, backed by private equity sponsor Abris Capital Partners: Ecolet (Romania/Bulgaria, April 2023), Innoship (Romania, November 2022), Visas transportas UAB with Siusk24 and Cargobooking (Lithuania, September 2024), and Spedire.com/SpedirePRO (Italy, July 2025, €5.5M). The group operates through a portfolio of regional brands — Apaczka (Poland), Sendit, Zaslat (Czech/Slovakia), Ecolet (Romania/Bulgaria), Spedire (Italy), Siusk24 and Cargobooking (Lithuania), Innoship (Romania) — consolidated under a Luxembourg-domiciled parent, Alsendo Holdings Sarl. Strategic positioning is that of a CEE-anchored multi-carrier aggregator evolving into a pan-European shipping and delivery management platform.

Name

Alsendo

Legal name

Alsendo spółka z ograniczoną odpowiedzialnością

Website

https://alsendo.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Alsendo is a Warsaw-based multi-carrier shipping and delivery management platform connecting 100,000+ businesses to 200+ carriers and 440+ e-commerce integrations across Central, Eastern, and Southern Europe via tiered SaaS, transaction fees, and advertising.

Ownership category

akta.pro rank

Product category

Shipping and Delivery Management Software

NAICS

Support Activities for Transportation (488), Couriers and Express Delivery Services (4921)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

akta.pro secondary industries

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD), Cross-Border E-commerce Parcel (DDU/Delivered At Place—Duties Unpaid) (TLAAANAE)

Keywords

• Shipping management software
• Multi-carrier integration
• E-commerce fulfillment
• Delivery management platform
• Parcel tracking systems

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription-based SaaS: Monthly/annual subscription plans for Alsendo Business Pro, Innoship, and Enterprise platforms with tiered feature access
2. Transaction Fees: Per-shipment fees based on volume, weight, and carrier selection for domestic and international deliveries
3. Advertising & Promotions: Advertising placements in email notifications and order tracking pages through Alsendo Business Pro

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Alsendo operates a cloud-based, multi-carrier shipping and delivery management platform that connects businesses with 200+ carriers and 440+ e-commerce platforms across 150+ countries. Its core offering includes SaaS solutions for automated order allocation, shipping label generation, unified tracking, returns management, and cross-border EU deliveries, serving SOHOs, SMBs, e-commerce retailers, and large enterprises. The platform processes over 8 million parcels per month and provides access to more than 250,000 pickup and drop-off (PUDO) points across Europe.

Product overview

Alsendo operates as a platform-plus-modules architecture offering a comprehensive portfolio of shipping and delivery management solutions. The core offerings include Alsendo Business Pro (SaaS for growing e-commerce), Alsendo Business (SMB shipping services), Alsendo International (cross-border EU deliveries), Alsendo Innoship (enterprise shipment management), and Alsendo Enterprise (custom enterprise solutions). The group has expanded through acquisitions of regional brands including Apaczka (Poland), Spedire/SpedirePRO (Italy), Zaslat (Czech/Slovakia), Ecolet (Romania/Bulgaria), Siusk24/Cargobooking (Lithuania), and Sendit, creating a pan-European logistics platform serving over 100,000 businesses with access to 200+ carriers across 150+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• Alsendo Business Pro: SaaS platform for growing e-commerce supporting customer communication, returns handling, and post-sale process analytics.
• Alsendo Business
• Alsendo International
• Alsendo Innoship
• Alsendo Enterprise
• Alsendo GO

Products and services

• Alsendo Business Pro SaaS platform for growing e-commerce businesses supporting customer communication, branded email notifications, ads on order tracking pages, returns management, PUDO map access, analytics, and plugin/integration support. Designed for SMB and mid-market e-commerce sellers.
• Alsendo Business Shipping and delivery services platform offering domestic and international shipping, personalized customer communication for e-shops, unified PUDO map, and automated parcel returns for small to medium businesses.
• Alsendo International Cross-border delivery solution within the European Union providing comprehensive technological and operational support for parcel and pallet deliveries with cost and delivery quality control.
• Alsendo Innoship Enterprise-ready platform for large-scale shipment management featuring order management, dynamic order allocation, automatic label printing, tracking updates, returns management, invoice verification, and offline waybill generation.
• Alsendo Enterprise Comprehensive courier management platform with custom implementations, SaaS solutions, advanced user management, international courier services, e-commerce returns management, last-mile customer service, and unified PUDO map for enterprise-level businesses.
• Alsendo GO Individual customer solution for affordable, fast, and convenient parcel shipping with carrier price comparison, no contract requirements, and various shipping and pickup methods.

Quantifiable outcome

• 8 million+ parcels processed monthly across the platform
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core.

• InnoshipcoreTechnology or Integration · 1 January 2025Romanian technology platform acquired by Alsendo providing enterprise shipping management solutions. Creates product and sales synergies with Alsendo's broader portfolio. Operates as Innoship Technology SRL subsidiary based in Bucharest.
• DHLcoreTechnology or IntegrationMajor carrier partner integrated into Alsendo platform for domestic and international shipping services.
• DPDcoreTechnology or IntegrationCarrier partner providing delivery services through Alsendo platform across European markets.
• GLScoreTechnology or IntegrationCarrier partner integrated into Alsendo's multi-carrier shipping platform.
• FedExcoreTechnology or IntegrationGlobal carrier partner enabling international shipping solutions through Alsendo platform.
• ShopercoreChannel Partner/ Reseller/ DistributorE-commerce platform integration partner, enabling seamless shipping label generation for Shoper merchants.
• WooCommercecoreChannel Partner/ Reseller/ DistributorIntegration partnership with WooCommerce enabling Alsendo shipping solutions for WordPress-based e-commerce stores.
• AllegrocoreChannel Partner/ Reseller/ DistributorIntegration with Allegro marketplace enabling shipping management for Polish e-commerce sellers.
• BaselinkercoreChannel Partner/ Reseller/ DistributorMulti-channel sales management integration providing Alsendo shipping services to Baselinker users.
• PrestaShopcoreChannel Partner/ Reseller/ DistributorE-commerce platform integration enabling Alsendo shipping solutions for PrestaShop merchants.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Sendcloud: Netherlands-based shipping automation platform for e-commerce merchants offering multi-carrier checkout, label printing, tracking, and returns management. Competes directly with Alsendo Business Pro and Alsendo Innoship in European e-commerce shipping software.
• ShippyPro: Italy-origin multi-carrier shipping and returns platform serving European e-commerce merchants. Direct overlap with Alsendo's newly acquired Spedire/SpedirePRO Italian franchise and similar enterprise product surface area.
• Packlink: Spain-headquartered multi-carrier shipping platform for SMBs and e-commerce merchants across Europe. Closest direct competitor to Alsendo's core rate-shopping and label-generation proposition, with similar carrier aggregation and parcel volume scale.
• Veeqo: UK-based multi-channel shipping and inventory software for e-commerce merchants, acquired by Amazon. Directly comparable to Alsendo Business Pro on label printing, rate shopping, and order management for SMB/mid-market sellers.
• ShipStation: Multi-carrier shipping software platform (owned by Auctane/Stamps.com) widely adopted by SMB and mid-market e-commerce merchants globally. Comparable core functionality in label generation, rate shopping, and order management, with stronger North American brand recognition.
• EasyPost: US-based multi-carrier shipping API platform offering label generation, tracking, and rate shopping to developers and merchants. Compares on the multi-carrier integration architecture that underpins Alsendo's Innoship platform, though US-focused.

Broad incumbents

• ShipBob: US-based fulfillment and shipping platform combining warehousing with multi-carrier rate shopping and label generation. Broader than Alsendo (includes owned warehouses) but competes in adjacent shipping-management category for e-commerce merchants.
• Metapack: Enterprise delivery management platform owned by Marqeta serving large retailers and brands with carrier selection, label generation, and tracking. Comparable to Alsendo Enterprise/Innoship at the enterprise tier with deeper UK/US presence.
• InPost: Poland-headquartered parcel locker and delivery network operator with growing e-commerce shipping SaaS ambitions. Both a partner (via EKOzwroty integration) and potential competitor given its expanding multi-carrier platform strategy in CEE.

Regional players

• Cubyn: France-based e-commerce fulfillment and shipping platform combining warehousing, parcel delivery, and carrier management. Comparable in offering integrated shipping solutions for SMB e-commerce but primarily French-market focused.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/alsendo

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alsendo