Delivery Solutions
Delivery Solutions is a Plano, Texas-based SaaS platform (acquired by UPS in 2022) that provides single-API omnichannel fulfillment orchestration for enterprise retailers across delivery, pickup, returns, and post-purchase tracking.
- Company typePrivate
- Founded2017
- HeadquartersPlano, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Delivery Solutions does
Delivery Solutions is a Plano, Texas-based SaaS company, founded in 2017 and operating under the legal entity Last Mile Ventures LLC, that provides an omnichannel digital fulfillment orchestration platform for enterprise retailers. The company operates a single-API, modular microservices architecture that integrates multiple delivery providers, carriers, stores, warehouses, and fulfillment nodes into a unified orchestration layer. Core products include Same-Day Delivery, Pickup (BOPA, curbside, in-store, lockers), Returns, and Post-Purchase branded tracking, with overlay solutions covering Shipping, Routing & Scheduling for private fleets, Analytics with predictive ETA/ETD, Exceptions management, Single Contract multi-carrier procurement, and a web-based Portal with SSO and RBAC. A JavaScript SDK and API documentation are published, and the platform supports a sandbox/production split for enterprise integration.
The company generates revenue through a quote-based SaaS subscription model priced to retailer scale, order volume, and integration count. Its customer base includes more than a dozen named enterprise retailers across grocery (Wakefern, Lowes Foods, Giant Eagle), beauty (Sephora, Sally Beauty), apparel and lingerie (Abercrombie & Fitch, Victoria's Secret), specialty retail (Michaels, Office Depot, GameStop, Total Wine, Big Lots), home goods (At Home, Belk), and department stores. Go-to-market combines enterprise field sales, inside sales for mid-market, a self-serve sandbox portal, and channel partners including Wynshop, COG, Publicis Sapient, UpShop, and Stor.ai. Technology partners include Manhattan Associates, BlueYonder, Mi9 Retail, Salesforce, and Onfleet, with delivery provider relationships spanning Walmart GoLocal, Stuart, Uber, Shipt, Postmates, and Roadie.
Delivery Solutions was acquired by UPS in May 2022 and now operates as a wholly-owned subsidiary, retaining independent operations, existing leadership (founders Arshaad Mirza and Manil Uppal; CTO Sharmil Shah), and the Delivery Solutions brand. The company has expanded from a U.S. base into Canada operationally and into the United Kingdom through its Stuart partnership, and it maintains delivery teams in India. The company has been awarded Great Place to Work Certification and operates from Plano, Texas, with 251-500 employees.
Delivery Solutions firmographics
Firmographics- Name
- Delivery Solutions
- Legal name
- Last Mile Ventures LLC
- Website
- https://deliverysolutions.co
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Delivery Solutions is a Plano, Texas-based SaaS platform (acquired by UPS in 2022) that provides single-API omnichannel fulfillment orchestration for enterprise retailers across delivery, pickup, returns, and post-purchase tracking.
- Ownership category
- akta.pro rank
Delivery Solutions industry classification
Industry- Product category
- Last-Mile Delivery Orchestration Software
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Marketplace-Managed Parcel Delivery (In-House Seller Fulfillment) (TLAAAFAA)
- akta.pro secondary industries
- Residential B2C Standard Parcel Delivery (TLAAACAA), Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL)
Keywords
Where Delivery Solutions is headquartered
LocationHeadquarters
- HQ city
- Plano
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Delivery Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Delivery Solutions generates revenue primarily through a SaaS subscription model, charging retailers a recurring platform fee for access to the omnichannel fulfillment orchestration platform. Pricing is quote-based and tailored to the retailer's scale, order volume, and number of integrations.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Delivery Solutions product offering
Product offeringCore offering
Delivery Solutions provides a SaaS omnichannel digital fulfillment platform that, through a single API, orchestrates same-day delivery, ship-from-store, in-store and curbside pickup, returns, post-purchase tracking, and private fleet routing for enterprise retailers. The platform connects retailers with multiple third-party delivery providers and in-store fulfillment systems, offering unified analytics, exception management, and branded customer communications across the post-purchase journey.
Product overview
Delivery Solutions is an omnichannel digital fulfillment platform architected as a modular, platform-plus-products system accessible via a single API. The platform is organized into two tiers: core products and operational solutions. The core products cover the primary fulfillment verticals — Same-Day Delivery (same-day, shipping, fleet), Pickup (in-store, curbside, lockers, BOPA), Returns (return-to-store, exchanges, boxless and labelless), and Post-Purchase (tracking, alerts and notifications, brand customization) — each managed through dedicated product pages. The solutions tier overlays these products with enterprise-grade capabilities including Shipping (centralized carrier integration), Routing & Scheduling/Fleet (route orchestration for private fleets), Analytics (smart insights and predictive ETAs), Exceptions (exception management), Single Contract (unified multi-carrier contracting), and Portal (operational dashboard with microservices, role-based access, and SSO). Together, these products provide enterprise retailers with unified control over everything after the sale — from order to delivery, pickup, and returns — all from a single integration.
Differentiator
Problem solved
Functional benefit
Products and services
- Same-Day Delivery Provider-agnostic same-day delivery platform that simplifies last-mile logistics, automation, and dispatch for reliable same-day fulfillment. Designed for enterprise retailers that need to orchestrate multiple third-party delivery providers from a single interface.
- Pickup Suite of pickup solutions including Buy Online Pickup Anywhere (BOPA), in-store pickup, curbside pickup, and locker pickup. Enables omnichannel retailers to fulfill online orders from physical store locations with customer arrival notifications and geo-fencing.
- Returns
Companies that use Delivery Solutions
Customer profileNamed customers14 records
Segments2 records
Ideal customer profiles2 records
Delivery Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature5 records
Delivery Solutions partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and flagship.
- UPScoreUPS acquired Delivery Solutions in May 2022, integrating the company's omnichannel fulfillment orchestration platform into UPS's broader logistics and supply chain ecosystem. This is a strategic acquisition that makes Delivery Solutions part of UPS's global delivery infrastructure, providing the company with deep access to UPS's carrier network, logistics expertise, and global reach.
- StuartcoreDelivery Solutions partnered with Stuart in May 2022 to expand delivery capabilities into the United Kingdom. Stuart is a UK-based delivery platform that enables retailers to offer sustainable same-day and scheduled delivery. This partnership supports Delivery Solutions' geographic expansion strategy into the UK market.
- Walmart GoLocalflagshipDelivery Solutions partnered with Walmart GoLocal in March 2022 to enable retailers to leverage Walmart's local delivery infrastructure for same-day and next-day delivery. This partnership expands Delivery Solutions' delivery provider network by integrating Walmart's extensive local delivery footprint.
- WynshopcoreWynshop is a strategic channel partner that resells and co-deploys the Delivery Solutions platform to its retail customer base. Wynshop focuses on grocery and omnichannel retail technology, making it a natural distribution partner for Delivery Solutions' fulfillment orchestration platform.
- Publicis SapientcorePublicis Sapient is a global digital transformation and consulting firm that implements Delivery Solutions' platform for enterprise retail clients. As an SI/consulting partner, Publicis Sapient provides implementation services, system integration, and custom development work for Delivery Solutions deployments.
- COGcoreCOG (Commerce Operating Group or similar) is a channel partner that resells and distributes the Delivery Solutions platform to retailers, functioning as a value-added reseller in the omnichannel retail technology ecosystem.
- UpShopcoreUpShop is a channel partner that resells the Delivery Solutions platform to retail customers, extending market reach into the omnichannel retail segment through its existing customer relationships.
- Stor.aicoreStor.ai is a channel partner and retail technology platform that integrates and resells the Delivery Solutions omnichannel fulfillment orchestration platform to its retail customer base, focusing on grocery and specialty retail.
- Manhattan AssociatescoreManhattan Associates is a supply chain and inventory management software provider. Delivery Solutions integrates with Manhattan Associates' systems to enable seamless data flow between inventory management and fulfillment orchestration, providing retailers with unified visibility and control.
- BlueYondercoreBlueYonder (formerly JDA Software) is a supply chain planning and execution platform provider. Delivery Solutions integrates with BlueYonder to connect order fulfillment and delivery orchestration with broader supply chain planning and inventory optimization workflows.
- Mi9 RetailcoreMi9 Retail is a retail management software provider covering POS, inventory, and e-commerce. Delivery Solutions integrates with Mi9 Retail's platform to enable omnichannel fulfillment orchestration for retailers using Mi9's core retail systems.
- SalesforcecoreDelivery Solutions integrates with Salesforce's platform, likely leveraging Salesforce Commerce Cloud and Salesforce Order Management, to enable seamless order-to-delivery orchestration within Salesforce's CRM and commerce ecosystem for enterprise retailers.
Scale indicators2 records
Recent moves7 records
Expansion highlights6 records
Delivery Solutions competitors and assessment
Company assessmentDirect peers
- Onfleet: Onfleet provides last-mile delivery management software with dispatch, routing, driver tracking, and customer notifications. Delivery Solutions already integrates with Onfleet as a technology partner, and both serve overlapping use cases around delivery orchestration and last-mile visibility.
- Shippo: Shippo is a multi-carrier shipping API and dashboard used by e-commerce and omnichannel retailers to access discounted rates and manage fulfillment. It overlaps with Delivery Solutions' shipping integration and centralized carrier management capabilities, particularly for SMB and mid-market retailers.
- Bringg: Bringg is a delivery orchestration platform that connects retailers, carriers, and logistics providers through a SaaS platform. It is one of the most direct competitors to Delivery Solutions, targeting enterprise omnichannel retailers with similar last-mile orchestration, dispatch, and post-purchase experience capabilities.
- ShipperHQ: ShipperHQ is a shipping management platform for e-commerce retailers that enables multi-carrier rate shopping, delivery date promises, and in-store pickup. It addresses similar omnichannel fulfillment orchestration challenges to Delivery Solutions, particularly around shipping rate management and BOPIS.
- Routific: Routific is a route optimization software for last-mile delivery fleets. While narrower in scope than Delivery Solutions, it overlaps on the routing and scheduling capability, particularly for retailers managing private delivery fleets.
Others
- project44: project44 is a supply chain visibility platform that provides real-time shipment tracking across carriers and modes. While focused on supply chain visibility rather than last-mile orchestration, it overlaps with Delivery Solutions' post-purchase tracking and analytics capabilities for enterprise retailers and shippers.
Regional players
- Shippit: Shippit is a multi-carrier delivery management platform headquartered in Australia with strong APAC presence. It provides delivery orchestration, rate comparison, and tracking functionality comparable to Delivery Solutions, but primarily serves Australia and Southeast Asia rather than North America.
Broad incumbents
- Manhattan Associates: Manhattan Active Omni is an enterprise order management and supply chain platform that includes delivery orchestration and ship-from-store capabilities. As a broader incumbent with deep retail OMS, Manhattan competes with Delivery Solutions on the orchestration layer while also integrating with it as a technology partner.
- Shopify: Shopify's commerce platform includes Shopify Shipping, local delivery, and BOPIS/pickup orchestration features for SMB and mid-market merchants. As a broad e-commerce incumbent, Shopify competes with Delivery Solutions on shipping and pickup orchestration for its merchant base.
- Blue Yonder: Blue Yonder (formerly JDA) provides supply chain planning and execution platforms for retailers, including order fulfillment and delivery orchestration capabilities. As a broad incumbent in retail supply chain software, it overlaps with Delivery Solutions on fulfillment orchestration while also partnering as a technology integrator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Delivery Solutions social profiles
Digital presenceDelivery Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delivery Solutions leadership team
Management profileNumber of profiles
Profiles4 records
Delivery Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delivery Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delivery Solutions
What does Delivery Solutions do?
Delivery Solutions provides a SaaS omnichannel digital fulfillment platform that, through a single API, orchestrates same-day delivery, ship-from-store, in-store and curbside pickup, returns, post-purchase tracking, and private fleet routing for enterprise retailers. The platform connects retailers with multiple third-party delivery providers and in-store fulfillment systems, offering unified analytics, exception management, and branded customer communications across the post-purchase journey.
Is Delivery Solutions a public or private company?
Delivery Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Delivery Solutions founded?
Delivery Solutions was founded in 2017. It employs 251 to 500 people.
Where is Delivery Solutions based?
Delivery Solutions is headquartered in Plano, United States, in the North America region.
How does Delivery Solutions make money?
One revenue line is on record: saaS Subscription.
Who are Delivery Solutions's main competitors?
Direct peers on record are Onfleet, Shippo, Bringg, ShipperHQ and Routific. project44 is listed as an others. Shippit is listed as a regional player. Broad incumbents are Manhattan Associates, Shopify and Blue Yonder.
Does Delivery Solutions have an API?
Yes. Delivery Solutions offers a single API integration that connects every digital storefront, marketplace, and retail location. The platform provides a Production Portal, Sandbox Portal, and LynkUp Production/Sandbox Hub. Features include modular microservices, role-based access controls, and single sign-on (SSO) capabilities for enterprise retailers. Developer documentation is at docs.deliverysolutions.co/reference/introduction.
What industry is Delivery Solutions in?
Delivery Solutions's product category is Last-Mile Delivery Orchestration Software. Its primary akta.pro industry code is TLAAAFAA, Marketplace-Managed Parcel Delivery (In-House Seller Fulfillment), with a secondary code of TLAAACAA, Residential B2C Standard Parcel Delivery. Its NAICS code is 4921 and its SIC code is 7370.