Preno

What Preno does

Preno is a New Zealand-headquartered cloud Property Management System (PMS) vendor serving independent accommodation operators — typically boutique hotels, motels, B&Bs, lodges, pubs with rooms, and serviced apartments with 5–50 rooms. Founded in 2014 by Amelia Gain (CEO) and Max Podolian (CTO), the company operates a remote-first team distributed across Australia, New Zealand, the UK, and the US, with offices in Auckland (HQ), Melbourne, and London.

The core product is an all-in-one cloud PMS extended through three principal modules: a Website Booking Engine for direct bookings (avoiding OTA commissions of 10–20%), a Channel Manager providing two-way real-time synchronization with 150+ booking channels including Booking.com, Expedia, Airbnb, Agoda, TripAdvisor, and Google Hotels, and a Dynamic Pricing suite offering Surge Pricing, Last Minute Pricing, and an upcoming Competitor Pricing tool, plus a Revenue Intelligence partnership with RoomPriceGenie. Native two-way integrations with Xero and MYOB accounting, Stripe and Windcave payments, Lightspeed POS, and Goki smart locks anchor the platform into operators' existing back-office workflows. The architecture is delivered entirely online with mobile/tablet access.

Preno monetizes through a four-tier SaaS subscription (Flexi at $24/month + 1% transaction fee, Essentials at $68/month, Growth Pilot at $108/month, and an Enterprise/Groups tier on custom multi-year contracts), with month-to-month billing and a 20% annual discount. Go-to-market combines a product-led self-serve funnel (7-day free trial, no credit card required, direct online sign-up) with sales-assisted inside sales for enterprise accounts, content marketing via the Preno Academy and SEO-optimized comparison content, and regional phone support in five countries. The company claims 7,000+ customers globally and remains privately held and founder-owned, having raised only an $18,000 seed round from Icehouse Ventures and Lightning Lab in March 2015.

Name

Preno

Legal name

Preno Limited

Website

https://prenohq.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Preno is a New Zealand-based cloud Property Management System vendor serving independent accommodation operators (boutique hotels, motels, B&Bs, lodges, serviced apartments) in Australia, New Zealand, the UK, and beyond, offering PMS, channel management, dynamic pricing, and native Xero/MYOB integrations via a tiered SaaS subscription model.

Ownership category

akta.pro rank

Product category

Hotel Property Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industry

Channel Managers & Distribution (THALACAC)

Keywords

• Hotel management software
• Property management system
• Channel manager software
• Hotel dynamic pricing
• Booking engine software

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Plans: Four-tier subscription model (Flexi, Essentials, Growth Pilot, Enterprise) with pricing based on number of units/property size. Month-to-month billing with annual discount option (20% savings). Core revenue stream from recurring SaaS subscriptions.
2. Transaction Fees (Flexi Plan): Flexi entry-level plan charges 1% fee on all bookings processed in addition to fixed monthly base fee. Transaction-based revenue component on lowest tier.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Preno provides an all-in-one cloud-based Property Management System (PMS) for independent accommodation providers such as boutique hotels, motels, B&Bs, lodges, pubs with rooms and serviced apartments. The platform bundles a drag-and-drop booking grid, website booking engine, channel manager synced to 150+ OTAs and GDS, dynamic pricing tools (Surge, Last Minute, Competitor Pricing), housekeeping management, guest profiles, reporting/analytics, and native two-way integrations with Xero, MYOB, Stripe, Windcave, Lightspeed POS, RoomPriceGenie and Zapier. It is sold as tiered SaaS subscriptions (Flexi, Essentials, Growth Pilot, Enterprise/Groups) priced per bookable unit on a month-to-month basis.

Product overview

Preno is an all-in-one hotel management software platform built for independent properties (boutique hotels, motels, B&Bs, lodges, pubs with rooms, and serviced apartments). The core product is a Cloud Property Management System (PMS) that serves as the central hub, which is then extended through integrated modules: a Website Booking Engine for direct bookings, a Channel Manager syncing with 70+ OTAs, and Dynamic Pricing tools (Surge Pricing, Last Minute Pricing, Competitor Pricing). The platform integrates natively with accounting software (Xero and MYOB), payment processors (Stripe and Windcave), POS systems (Lightspeed K-Series and O-Series), and revenue intelligence tools (RoomPriceGenie). Preno is offered through tiered pricing plans (Flexi, Essentials, Growth Pilot, Enterprise/Groups) and includes complimentary tools like RevPAR, ADR, and Occupancy Rate Calculators. The software is designed for independent operators across Australia, New Zealand, and the UK, with month-to-month pricing and no annual contract requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Property Management System (PMS) All-in-one browser-based Property Management System for independent accommodation providers (boutique hotels, motels, B&Bs, lodges, pubs with rooms and serviced apartments), covering bookings, reservations, check-ins, check-outs, guest profiles, housekeeping and daily operations from a single dashboard accessible on phone, tablet and computer.
• Channel Manager Channel management module that syncs reservations and availability in real time across 150+ Online Travel Agents (Booking.com, Expedia, Airbnb, Agoda, TripAdvisor, Google Hotels, GDS), eliminating double bookings and updating rates across all sites instantaneously.
• Website Booking Engine Mobile-optimised booking engine embedded into the property's own website enabling guests to book direct, capture their contact and payment details, and avoid Booking.com, Expedia and Airbnb commission fees.
• Dynamic Pricing Revenue management module delivering automated real-time rate adjustments based on demand, local events and competitor data, with Surge Pricing (rate lifts during high demand), Last Minute Pricing (rate drops as availability date nears) and Competitor Pricing (market-based rate recommendations).
• Revenue Intelligence (with RoomPriceGenie) Dedicated revenue intelligence layer that pairs Preno's dynamic pricing tools with RoomPriceGenie's automated rate and availability syncing, providing data-driven hotel revenue management alongside the core PMS.

Quantifiable outcome

• 7,000+ hoteliers use Preno globally
• +7 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability2 records

Feature10 records

Partnerships

17 partnerships are on record, tiered core, standard and strategic.

• XerocoreTechnology or IntegrationNative two-way accounting integration with Xero. Automates invoicing, payment reconciliation, debtor management, and financial reporting. Reservations and accounts update together automatically without manual exports.
• MYOBcoreTechnology or IntegrationIntegration with MYOB accounting software for automated invoicing and financial management. Available on Essentials plan and above. Streamlines front and back office operations.
• StripecoreTechnology or IntegrationSecure payment gateway integration for processing guest credit card payments. Automatically captures and stores guest card details. Supports automatic payment verification at time of booking.
• WindcavestandardTechnology or IntegrationPayment gateway alternative to Stripe for credit card processing and secure storage of guest payment details.
• Booking.comcoreTechnology or IntegrationTwo-way integration syncs reservations and availability in real-time with Booking.com. One of the primary OTA distribution channels.
• AirbnbcoreTechnology or IntegrationTwo-way sync with Airbnb for automatic reservation and availability updates. Property listings connected directly to Preno dashboard.
• ExpediacoreTechnology or IntegrationIntegration with Expedia for real-time reservation syncing and availability management across Expedia's booking platforms.
• SiteMinderstandardTechnology or IntegrationSiteMinder channel manager integration connects front desk with online distribution, website, and revenue management.
• RoomPriceGeniestrategicTechnology or IntegrationRevenue Intelligence partnership bringing dedicated hotel revenue management system. Automatically syncs rates and availability for smarter revenue management alongside Preno's dynamic pricing.
• Google HotelscoreTechnology or IntegrationSyncs rates and availability to free Google Hotels listing automatically. Properties appear in Google search results with direct booking capability.
• Lightspeed Kounta/K-SeriesstandardTechnology or IntegrationPOS integration enabling bill-to-room functionality. Guests can charge meals and services from restaurant/bar directly to their hotel room. Automates billing and checkout.
• GokistandardTechnology or IntegrationIntegration with Goki smart lock technology for keyless entry. Communicates seamlessly to give hoteliers freedom in running accommodation business.
• AgodacoreTechnology or IntegrationTwo-way integration with Agoda OTA platform for real-time availability and reservation syncing.
• TripAdvisorcoreTechnology or IntegrationTripAdvisor Instant Book integration enables direct bookings through TripAdvisor with real-time sync to Preno.
• StaahstandardTechnology or IntegrationStaah channel manager integration connects with hundreds of third party booking sites, increasing online exposure without adding to workload.
• ZapierstandardTechnology or IntegrationIntegration with Zapier automation platform enables connecting Preno to thousands of other apps and workflows.
• GDS (Global Distribution Systems)coreTechnology or IntegrationGDS connection allows properties to connect with Global Distribution Systems users and travel agencies worldwide, extending reach to corporate and travel agent bookings.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cloudbeds: Cloudbeds is a leading cloud-based PMS designed for independent hotels, hostels, and small chains. It directly competes with Preno in the same SMB-independent-accommodation segment with a similar all-in-one bundle (PMS + channel manager + booking engine).
• Little Hotelier: Little Hotelier targets the small-property segment (B&Bs, inns, small hotels) with a PMS plus channel manager bundle. It overlaps Preno's customer profile almost exactly.
• Hotelogix: Hotelogix provides a cloud PMS and channel manager aimed at independent and small-chain hotels globally. It competes with Preno in the same SMB segment with comparable features.
• SiteMinder: SiteMinder is a leading hotel channel manager and acquisition platform that connects properties to OTAs. Preno integrates with SiteMinder but also competes with its broader suite including a PMS, making it both a partner and competitor.
• RoomKey PMS: RoomKey PMS offers a property management system for independent hotels with integrated booking engine and channel management, targeting the same SMB-accommodation customer base.
• RMS Cloud: RMS Cloud is an Australia/New Zealand-focused PMS for hotels, motels, holiday parks, and serviced apartments. It is a regional direct competitor with comparable product scope to Preno in the ANZ market.
• Mews: Mews offers a cloud PMS for hotels, hostels, and serviced apartments with integrated payments, channel management, and booking engine. It competes head-to-head with Preno for independent and boutique properties, particularly in EMEA.
• Seekom: Seekom is an ANZ-focused PMS and channel manager for accommodation providers, explicitly mentioned in Preno customer testimonials as a system customers are switching from.

Broad incumbents

• Guesty: Guesty is a well-funded PMS platform primarily focused on vacation and short-term rentals but expanding into the broader independent-accommodation space. It overlaps Preno's adjacent segments (serviced apartments, lodges) with comparable multi-channel management.

Emerging players

• Hostaway: Hostaway is a vacation rental PMS and channel manager that increasingly targets boutique hotels and serviced apartments. It overlaps Preno's short-stay and serviced-apartment use cases with a similar channel-manager-led proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PrenoHQ
• Facebookfacebook.com/PrenoHQ
• LinkedInlinkedin.com/company/preno-nz

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Preno