InXpress
InXpress is a global franchise network, founded in 1999 and headquartered in the UK, that helps SMEs access discounted shipping rates through 440+ franchisees operating in 14 countries, powered by its proprietary Webship+ platform aggregating carriers like DHL, FedEx, and UPS.
- Company typePrivate
- Founded1999
- HeadquartersRochdale, United Kingdom
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What InXpress does
InXpress is a global franchise network specializing in shipping and logistics solutions for small and medium-sized enterprises (SMEs). Founded in 1999 and headquartered in Rochdale, United Kingdom, the company operates in 14 countries through more than 440 independently-owned franchisees who serve over 30,000 customers worldwide. Franchisees function as local shipping consultants, reselling negotiated carrier rates and providing consultative shipping support to manufacturers, distributors, retailers, and eCommerce merchants who lack the bulk-buying leverage to access wholesale shipping rates on their own.
InXpress firmographics
Firmographics- Name
- InXpress
- Legal name
- InXpress Global Ltd
- Website
- https://inxpress.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- InXpress is a global franchise network, founded in 1999 and headquartered in the UK, that helps SMEs access discounted shipping rates through 440+ franchisees operating in 14 countries, powered by its proprietary Webship+ platform aggregating carriers like DHL, FedEx, and UPS.
- Ownership category
- akta.pro rank
InXpress industry classification
Industry- Product category
- Logistics Services
- NAICS
- Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Carrier Sales & Capacity Sourcing Platforms (TLAEAJAD)
- akta.pro secondary industries
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), Slotting, Wave/Batch Planning & Release-to-Warehouse (TLAEACAI)
Keywords
Where InXpress is headquartered
LocationHeadquarters
- HQ city
- Rochdale
- HQ country
- United Kingdom
- HQ region
- Europe
Offices16 records
Markets served
InXpress business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure
Revenue model
- Franchise Fees: InXpress charges franchise fees for the right to operate an InXpress franchise location. Initial investment covers a five-year tenure and is renewable. Fee varies by region (NZD $30,000 + GST in New Zealand, $85,000 in Australia).
- Profit Sharing: Revenue is shared between franchisee and InXpress. Franchisee earns 70% of gross profits while InXpress retains 30%. This creates ongoing recurring revenue for the franchisor based on franchisee transaction volumes.
- Shipping Transaction Fees: As a third-party billing provider, InXpress aggregates shipping volumes from franchisees and customers to negotiate bulk rates with carriers. The company invoices customers and remits carrier fees while retaining the margin spread.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | New Zealand franchise - initial investment |
| One time/ perpetual license | Multi-year contract | Australia franchise - initial investment |
| Transaction based/ take rate | Pay-as-you-go | Customer shipping rates |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
InXpress product offering
Product offeringCore offering
InXpress operates a global franchise network delivering discounted shipping and logistics services to small and medium-sized businesses (SMEs). Through its proprietary Webship+ cloud platform, the company aggregates shipping volumes across 440+ franchisees in 14 countries to negotiate bulk rates with major carriers including DHL, FedEx, UPS, and TNT. Customers access multi-carrier rate comparison, single-invoice consolidated billing, e-commerce platform integration, and real-time shipment tracking through one unified portal.
Product overview
InXpress is a global franchise network specializing in shipping and logistics solutions for small-to-medium enterprises (SMEs). The company's core offering consists of InXpress Shipping Solutions — a service through which InXpress leverages its scale and carrier relationships (including DHL, FedEx, UPS, and TNT) to provide SMEs with discounted shipping rates — powered by Webship+, InXpress's proprietary shipping management platform. Webship+ serves triple duty as a customer-facing shipping portal (rate comparison, booking, label generation, and real-time tracking), a franchisee CRM and business management tool, and a performance monitoring dashboard. Together, these allow businesses to manage multi-carrier shipping under a single invoice from one platform, while franchisees operate as shipping consultants reselling these solutions to businesses in their territories.
Differentiator
Problem solved
Functional benefit
Brands
- webship+: Proprietary shipping platform that enables customers to compare carrier rates, book shipments, track deliveries, and manage their shipping operations through a single online portal.
- XMS
- Ideas Xchange Podcast
Products and services
- Webship+ Shipping Platform Proprietary, cloud-based shipping management platform that enables SME customers and franchisees to compare rates across multiple carriers, book shipments, generate shipping labels, and track deliveries in real time from a single portal. Functions as a one-stop shop aggregating DHL, FedEx, UPS, TNT and other carriers under one interface with consolidated invoicing, and integrates natively with e-commerce platforms including Shopify, Amazon, and eBay.
- InXpress Shipping Solutions Discounted international and domestic shipping services for small and medium-sized businesses, delivered through partnerships with major global carriers including DHL, FedEx, UPS, and TNT. InXpress acts as a third-party billing provider, aggregating shipping volumes across franchisees and customers to negotiate bulk-buying discounts (10-25% savings vs standard carrier rates), while providing consolidated invoicing and single-point account management.
- InXpress Franchise Opportunity Logistics and shipping franchise business opportunity where franchisees act as independent shipping consultants and sales agents, reselling InXpress's carrier-negotiated shipping rates to SME customers in their territory. Includes training, proprietary Webship+ technology, ongoing corporate support, and access to bulk carrier pricing; operates across 14 countries with no inventory, warehouse, or vehicles required from the franchisee.
Quantifiable outcome
- Save between 10 to 25 per cent on shipping costs
- +3 more outcomes
Companies that use InXpress
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
InXpress technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
InXpress partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- DHLcoreMajor global carrier partner providing international express, airfreight, and domestic shipping services. DHL handles physical transportation while InXpress manages customer billing and provides discounted rates through volume aggregation.
- FedExcoreGlobal express transportation company and one of InXpress's major carrier partners for package delivery services worldwide.
- UPScoreGlobal package delivery company and carrier partner providing shipping solutions to InXpress customers.
- TNTcoreInternational express carrier now part of FedEx, providing efficient transportation and package tracking services through InXpress's network.
- LSOminorRegional carrier partner mentioned in privacy policy for order fulfillment services.
- CanparminorCanadian parcel delivery carrier partner for InXpress Canada operations.
- DHL DomesticcoreDomestic shipping services through DHL for interstate delivery, medical and high-value goods, with reliable handling and quick pick-up windows.
- TNT (NZ Operations)coreNew Zealand and international shipping partner with extensive network for efficient transportation and package tracking.
- StarTrackminorAustralian domestic carrier partner providing shipping solutions alongside other carriers.
- Direct CouriersminorLocal courier service partner for last-mile delivery in certain regions.
- MaerskminorWorld's largest shipping company committed to sending goods with zero carbon emissions by 2050. InXpress partners with carriers like Maersk who share environmental sustainability concerns.
- Mentors InternationalminorNon-profit organization lifting individuals and families out of poverty in 13 developing countries through small business development, vocational training, and micro-loans (90% to women). InXpress network raises funds through Women's Conference activities.
Scale indicators11 records
Recent moves5 records
Expansion highlights6 records
InXpress competitors and assessment
Company assessmentEmerging players
- ShipBob: ShipBob is a tech-enabled e-commerce fulfillment and shipping platform for SMB and mid-market merchants, offering warehousing, pick-and-pack, and multi-carrier shipping. Partially comparable to InXpress in serving SME e-commerce shippers with integrated carrier rate management, but ShipBob operates owned fulfillment centers while InXpress aggregates carrier-only services.
- ShipMonk: ShipMonk is a multi-channel e-commerce fulfillment and shipping platform offering warehousing, inventory management, and multi-carrier shipping integrations for SMB merchants. Comparable to InXpress in serving SME e-commerce shippers with multi-carrier rate shopping and platform integrations, though ShipMonk provides owned fulfillment while InXpress arranges third-party carrier services.
Direct peers
- ShipStation (Auctane): ShipStation, part of Auctane, is a leading multi-carrier shipping software platform for e-commerce merchants and SMBs. Comparable to InXpress in targeting SME shippers with multi-carrier rate comparison, label generation, and e-commerce platform integrations (Shopify, Amazon, eBay) - directly competitive on the Webship+ value proposition but delivered as pure SaaS without franchise distribution.
- FreightPros: FreightPros is a freight brokerage franchise network offering LTL, truckload, and parcel shipping solutions to small and mid-sized businesses via independent agents/franchisees. Highly comparable to InXpress in distribution model (independent agents selling carrier capacity) and target customer (SME shippers), though more U.S.-focused on freight rather than parcel.
- Worldwide Express: Worldwide Express is one of the largest franchise-based shipping and logistics aggregators in North America, offering discounted multi-carrier shipping to SMBs through a franchise/distributor network. Closest direct competitor to InXpress in business model (franchise distribution of bulk-negotiated carrier rates), customer segment (SME shippers), and product (multi-carrier rate shopping with proprietary technology).
- The UPS Store: The UPS Store is the largest franchise network of shipping and business services retail locations in North America. Comparable to InXpress as a franchise-based shipping services network serving SMBs and consumers, though it focuses on retail storefront shipping rather than InXpress's consultant-led B2B multi-carrier model.
- Freightos: Freightos operates a digital freight marketplace and SaaS platform for arranging international shipping across ocean, air, and ground. Comparable to InXpress in digitizing freight arrangement for SMBs and offering rate comparison across carriers, though Freightos is more focused on international ocean/air freight and operates a marketplace model rather than a franchise network.
Broad incumbents
- Coyote Logistics: Coyote Logistics (a UPS Company) is one of the largest North American freight brokers, arranging truckload and intermodal capacity for shippers of all sizes. Comparable to InXpress in core activity (arranging third-party carrier capacity for customers) but operates as a centralized brokerage rather than a franchise network, and serves larger enterprise shippers alongside SMEs.
- Echo Global Logistics: Echo Global Logistics is a large U.S.-based freight broker and 3PL providing truckload, LTL, intermodal, and managed transportation services. Comparable to InXpress as a multi-carrier shipping intermediary, though Echo operates as a centralized technology-enabled brokerage rather than a franchise model and targets mid-market and enterprise shippers.
Regional players
- Freightwalla: Freightwalla is a digital freight forwarding and shipping platform focused on SMB cross-border shipping, particularly between Asia and Western markets. Comparable to InXpress in aggregating carrier capacity for SME exporters/importers via technology, though it operates primarily as a SaaS platform in Asia rather than a global franchise.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
InXpress social profiles
Digital presenceInXpress compliance and trust
Trust signalCompliance2 records
InXpress financial estimates
Financial estimateRevenue estimate
Valuation estimate
InXpress leadership team
Management profileNumber of profiles
Profiles6 records
InXpress funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InXpress M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InXpress
What does InXpress do?
InXpress operates a global franchise network delivering discounted shipping and logistics services to small and medium-sized businesses (SMEs). Through its proprietary Webship+ cloud platform, the company aggregates shipping volumes across 440+ franchisees in 14 countries to negotiate bulk rates with major carriers including DHL, FedEx, UPS, and TNT. Customers access multi-carrier rate comparison, single-invoice consolidated billing, e-commerce platform integration, and real-time shipment tracking through one unified portal.
Is InXpress a public or private company?
InXpress is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was InXpress founded?
InXpress was founded in 1999. It employs 501 to 1,000 people.
Where is InXpress based?
InXpress is headquartered in Rochdale, United Kingdom, in the Europe region.
How does InXpress make money?
Three revenue lines are on record. Franchise Fees are the primary driver. The others are profit Sharing and shipping Transaction Fees.
Who are InXpress's main competitors?
Emerging players on record are ShipBob and ShipMonk. Direct peers are ShipStation (Auctane), FreightPros, Worldwide Express, The UPS Store and Freightos. Broad incumbents are Coyote Logistics and Echo Global Logistics. Freightwalla is listed as a regional player.
Does InXpress have an API?
No public API is recorded for InXpress.
What industry is InXpress in?
InXpress's product category is Logistics Services. Its primary akta.pro industry code is TLAEAJAD, Carrier Sales & Capacity Sourcing Platforms, with a secondary code of TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns). Its NAICS code is 488510 and its SIC code is 4731.