CaringWorks
CaringWorks is a 501(c)(3) nonprofit in metro Atlanta providing integrated permanent supportive housing, residential and outpatient behavioral health, and case management to chronically homeless individuals, families, veterans, and deaf/hard-of-hearing adults, operating a 70-bed facility and scattered-site apartments.
- Company typePrivate
- Founded2002
- HeadquartersDecatur, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CaringWorks does
CaringWorks is a 501(c)(3) nonprofit organization founded in 2002 by Dr. Carol Collard and headquartered in Decatur, Georgia, that delivers an integrated Housing First service model combining permanent supportive housing, residential and outpatient behavioral health, and case management to chronically homeless individuals, families, veterans, and deaf/hard-of-hearing adults in the greater Atlanta metropolitan area. The organization operates four core program lines: Hope House, a 70-bed residential facility in downtown Atlanta for homeless men in addiction recovery with stays up to two years; the MOVE program (Moving on to Victory and Empowerment) serving women with disabilities and their children; the RISE program (Resiliency, Independence, Self-Sufficiency, and Empowerment) serving adults 18+ with documented disabilities through scattered-site apartments; and the Deaf Bridges to Recovery (DBR) program — the only culturally and linguistically ASL-competent residential addiction treatment program of its kind in the Southeast. Essential supportive services — case management, employment assistance, health and wellness education, medication management, nursing assessments, and credit/legal/transportation support — are delivered on-site across housing programs.
CaringWorks' revenue model is multi-stream: federal and state government grants and contracts (HUD Continuum of Care, SAMHSA, Georgia DBHDD, DeKalb County), foundation grants (Home Depot Foundation, Health TRUST Rockdale, Communication Service for the Deaf), individual and corporate donations via the Network for Good donation platform with a Circle of Care monthly giving program, and modest resident rent contributions calibrated to income. Client services are delivered at no cost to eligible chronically homeless individuals referred through the federally-mandated Coordinated Entry System (211/United Way, Partners for HOME, Georgia DCA), with direct intake channels for the DBR program. The organization reports more than 90% of clients remaining stably housed one year after program entry and has helped more than 10,000 people since founding.
Operationally, CaringWorks runs a 90-plus member team, holds CARF accreditation (renewed 2024) and a 4-star Charity Navigator rating, and is governed by a 14-member Board of Directors. The organization maintains referral relationships with healthcare and social service partners (Mercy Care, Intown Collaborative Ministries, The Furniture Bank), operates a multi-university social work practicum pipeline (eight partner universities including Gallaudet), and was ranked 65th among Atlanta's 75 largest nonprofits in 2022. CEO Carol Collard's announced 2025 retirement after 24 years of service marks a significant leadership transition.
CaringWorks firmographics
Firmographics- Name
- CaringWorks
- Legal name
- CaringWorks, Inc.
- Website
- https://caringworksinc.org
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CaringWorks is a 501(c)(3) nonprofit in metro Atlanta providing integrated permanent supportive housing, residential and outpatient behavioral health, and case management to chronically homeless individuals, families, veterans, and deaf/hard-of-hearing adults, operating a 70-bed facility and scattered-site apartments.
- Ownership category
- akta.pro rank
CaringWorks industry classification
Industry- Product category
- Homeless and Behavioral Health Services
- NAICS
- Community Housing Services (62422), Temporary Shelters (624221), Other Community Housing Services (624229), Services for the Elderly and Persons with Disabilities (62412), Residential Mental Health and Substance Abuse Facilities (62322)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
- akta.pro secondary industries
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)
Keywords
Where CaringWorks is headquartered
LocationHeadquarters
- HQ city
- Decatur
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CaringWorks business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Government Grants and Contracts: CaringWorks receives federal, state, and local government funding including HUD grants for permanent supportive housing programs, SAMHSA grants for mental health services, and Continuum of Care (CoC) funding. The RISE VA program is HUD funded through DeKalb County's CoC.
- Individual and Corporate Donations: Nearly 90% of CaringWorks' revenue impacts client care. The organization accepts individual donations via Network for Good, corporate gifts, planned giving, and legacy donations. Donations are tax-deductible as CaringWorks is a 501(c)(3) organization.
- Foundation Grants: CaringWorks receives grants from foundations including The Home Depot Foundation (for Hope House courtyard renovation), Communication Service for the Deaf (micro-grant), Health TRUST Rockdale (grant-making division of the Hospital Authority), and participates in capital campaigns such as the Bolster the Bridge campaign which raised $550,000 in grants.
- Program Service Fees: Residents pay rent relative to their income for supportive housing units, providing a revenue stream while maintaining affordability for low-income clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free supportive housing and behavioral health services for chronically homeless individuals and families referred through Coordinated Entry System |
| Other | Monthly | Donation-supported services funded by individual, corporate, and foundation gifts |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
CaringWorks product offering
Product offeringCore offering
CaringWorks provides permanent supportive housing and integrated behavioral health services to chronically homeless individuals and families in metro Atlanta. Core offerings include the 70-bed Hope House residential recovery facility, the MOVE and RISE scattered-site supportive housing programs, the Deaf Bridges to Recovery (DBR) program, outpatient mental health and addiction treatment, and Essential Supportive Services such as case management, job readiness, medication monitoring, and nursing assessments.
Product overview
CaringWorks is a nonprofit social services organization providing an integrated portfolio of supportive housing and behavioral health programs. The core offerings include Hope House, a 70-bed residential facility for homeless men in recovery; Long-Term Housing with MOVE and RISE programs for permanent supportive housing; Outpatient and Residential Behavioral Health services; the unique Deaf Bridges to Recovery (DBR) program for deaf and hard-of-hearing individuals; and Essential Supportive Services encompassing case management, employment assistance, and healthcare. Programs serve men, women, and families experiencing chronic homelessness in metro Atlanta.
Differentiator
Problem solved
Functional benefit
Brands
- Hope House: A 70-bed residential facility in downtown Atlanta providing quality housing and structured support to adult men who have experienced homelessness and are in recovery from substance addiction.
- MOVE (Moving on to Victory and Empowerment)
- RISE (Resiliency, Independence, Self-Sufficiency, and Empowerment)
- Deaf Bridges to Recovery (DBR)
Products and services
- Hope House Residential Facility A 70-bed residential facility in downtown Atlanta (275 Washington St. SW) providing short-term supportive housing and addiction recovery services for homeless adult men, including emergency housing, structured support, individual counseling, co-occurring disorder treatment (PTSD, HIV/AIDS, mental illness), and job preparation for stays of up to two years. Each year more than 130 clients call Hope House home.
- Long-Term Housing (MOVE and RISE Programs) Permanent supportive housing offering affordable apartments scattered throughout Atlanta. MOVE (Moving on to Victory and Empowerment) serves women and children with documented disabilities; RISE (Resiliency, Independence, Self-Sufficiency, and Empowerment) serves men and women over 18 with documented disabilities, including veterans. Residents pay rent relative to income with on-site services including case management, job readiness, medication monitoring, nursing assessments, and integrated health and wellness.
- Outpatient Behavioral Health Outpatient mental health therapy and relapse prevention services delivered to support daily functioning and reduce the risk of homelessness, integrated with housing support for individuals experiencing chronic homelessness in metro Atlanta.
- Residential Behavioral Health Residential treatment and after-care services for individuals seeking recovery from addiction or co-occurring disorders, delivered at the 70-bed Hope House facility in downtown Atlanta alongside case management and structured support.
- Deaf Bridges to Recovery (DBR) Program Culturally and linguistically competent residential addiction treatment program exclusively for deaf, hard-of-hearing, deaf-blind, deaf plus, and late-deafened adults. Delivered at Hope House by deaf and hard-of-hearing staff fluent in American Sign Language (ASL) and competent in Deaf culture. The only program of its kind in the Southeast and one of only three in the United States. Accessible via dedicated phone (404.937.7007), email ([email protected]), and SMS/text (678.428.6714); Georgia residents given priority but welcomes clients from any state.
- Essential Supportive Services Comprehensive supportive services accompanying all housing programs, including case management, employment assistance, health and wellness education, childcare, credit counseling, legal assistance, medical care, mental healthcare, substance abuse treatment, transportation, and vocational rehabilitation.
Companies that use CaringWorks
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
CaringWorks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CaringWorks partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, secondary, minor and notable.
- Herzing UniversitycoreCaringWorks partners with Herzing University's Master of Social Work (MSW) program to host practicum students. Since 2023, CaringWorks has hosted MSW students across its Permanent Supportive Housing programs and Hope House. Herzing University named CaringWorks its Outstanding Practicum Agency for excellence in student learning, supervision, and professional development.
- Kennesaw State UniversitycoreAcademic partner for CaringWorks' social work practicum program. CaringWorks partners with multiple universities to host graduate-level social work students for hands-on experience in real-world settings.
- University of GeorgiacoreAcademic partner for CaringWorks' social work practicum program. UGA social work students gain experience in clinical and non-clinical practice settings at CaringWorks.
- Georgia State UniversitycoreAcademic partner for CaringWorks' social work practicum program. GSU social work students participate in clinical and non-clinical practice at CaringWorks facilities.
- Gallaudet UniversitycoreAcademic partner for the Deaf Bridges to Recovery program. Gallaudet University students who are deaf or hard of hearing may participate in practicum placements at CaringWorks, particularly within the DBR program which serves deaf clients.
- Capella UniversitysecondaryAcademic partner contributing social work practicum students to CaringWorks programs.
- Baylor UniversitysecondaryAcademic partner contributing social work practicum students to CaringWorks programs.
- Simmons UniversitysecondaryAcademic partner contributing social work practicum students to CaringWorks programs.
- United Way of Greater AtlantacoreUnited Way of Metropolitan Atlanta operates the 211 hotline used as the primary access point for the Coordinated Entry System. Individuals experiencing homelessness in metro Atlanta call 211 to be connected to services including those provided by CaringWorks.
- Partners for HOMEcorePartners for HOME administers the Coordinated Entry System for the City of Atlanta. CaringWorks receives client referrals through this system for individuals experiencing homelessness in the City of Atlanta seeking permanent supportive housing.
- Georgia Department of Community Affairs (DCA)coreDCA administers the Georgia Balance State Continuum of Care and GA HMIS system. CaringWorks participates in the Coordinated Entry System administered by DCA for clients outside metro Atlanta. DCA also funds permanent supportive housing through CoC grants that CaringWorks receives.
- The Furniture BankminorThe Furniture Bank partnered with CaringWorks to provide furniture for clients moving into their own apartments. CaringWorks connects clients like Jacqueline and Amber to The Furniture Bank where they can select furniture for their new homes.
- City of AtlantanotableThe City of Atlanta proclaimed October 27, 2022 as 'CaringWorks Day' to commemorate the organization's 20th anniversary. The mayor's office recognized CaringWorks' contributions to ending homelessness in metro Atlanta.
- Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD)coreDBHDD is a key state agency partner. The department awarded CaringWorks Care Coordinator Eric Smart the Flame of Hope Award recognizing excellence in serving individuals with behavioral health needs. DBHDD also referenced in DBR program resources as a state partner for deaf services.
- Mercy CarecoreMercy Care's homeless program referred Amy (a client) to CaringWorks. Mercy Care is a healthcare provider serving Atlanta's homeless population. The referral partnership ensures clients with complex medical and mental health needs are connected to appropriate housing and support services.
- Intown Collaborative MinistriescoreA team leader with Intown Collaborative Ministries connected a homeless client to CaringWorks. Intown Collaborative Ministries serves individuals experiencing homelessness in Intown Atlanta. This partnership facilitates referrals of clients needing permanent supportive housing and comprehensive behavioral health services.
Scale indicators14 records
Recent moves9 records
Expansion highlights6 records
CaringWorks competitors and assessment
Company assessmentDirect peers
- Mercy Care: Atlanta-based nonprofit delivering healthcare, behavioral health, and homeless services through fixed and mobile clinics; directly comparable to CaringWorks as a fellow Atlanta safety-net provider for the chronic homeless population.
- Atlanta Mission: Atlanta's largest homeless services nonprofit operating emergency shelters, transitional housing, and recovery programs; directly comparable to CaringWorks as a metro-Atlanta provider of housing and addiction recovery for the homeless.
- Intown Collaborative Ministries: Intown Atlanta nonprofit addressing homelessness and hunger through shelter, meals, and case management; directly comparable as a referral partner and peer provider serving the same chronically homeless population as CaringWorks.
- Crossroads Community Ministries: Atlanta nonprofit providing shelter, supportive housing, and case management for individuals and families experiencing homelessness; directly comparable in service model and target population.
- Partners for HOME: Atlanta's lead Continuum of Care agency that administers the Coordinated Entry System referenced by CaringWorks; closely comparable in mission around ending homelessness and serves as the primary referral channel for CaringWorks' intake.
- Gateway Center Atlanta: Atlanta-based nonprofit operating a day services center and resource hub for individuals experiencing homelessness; directly comparable as a downtown Atlanta peer serving the same chronic homeless population with case management and supportive services.
Broad incumbents
- Catholic Charities Atlanta: Regional arm of Catholic Charities USA providing refugee services, housing assistance, and behavioral health across North Georgia; comparable as a broader social-services incumbent with overlapping housing and case management programs.
- Salvation Army of Metro Atlanta: National faith-based nonprofit operating shelter, transitional housing, addiction recovery, and emergency assistance programs in Atlanta; comparable as a larger incumbent in the same supportive housing and recovery space.
Emerging players
- Corporation for Supportive Housing (CSH): National nonprofit that finances, advocates for, and trains providers of supportive housing for vulnerable populations; comparable as a sector peer advancing the same Housing First + supportive services model CaringWorks delivers in Atlanta.
Others
- National Health Care for the Homeless Council: National advocacy and training organization for clinicians serving people experiencing homelessness; comparable in mission and indirectly supports CaringWorks' integrated health-and-housing model through policy and best-practice work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CaringWorks social profiles
Digital presenceCaringWorks compliance and trust
Trust signalCompliance1 record
CaringWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
CaringWorks leadership team
Management profileNumber of profiles
Profiles6 records
CaringWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CaringWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CaringWorks
What does CaringWorks do?
CaringWorks provides permanent supportive housing and integrated behavioral health services to chronically homeless individuals and families in metro Atlanta. Core offerings include the 70-bed Hope House residential recovery facility, the MOVE and RISE scattered-site supportive housing programs, the Deaf Bridges to Recovery (DBR) program, outpatient mental health and addiction treatment, and Essential Supportive Services such as case management, job readiness, medication monitoring, and nursing assessments.
Is CaringWorks a public or private company?
CaringWorks is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was CaringWorks founded?
CaringWorks was founded in 2002. It employs 11 to 50 people.
Where is CaringWorks based?
CaringWorks is headquartered in Decatur, United States, in the North America region.
How does CaringWorks make money?
Four revenue lines are on record. Government Grants and Contracts are the primary driver. The others are individual and Corporate Donations, foundation Grants and program Service Fees.
Who are CaringWorks's main competitors?
Direct peers on record are Mercy Care, Atlanta Mission, Intown Collaborative Ministries, Crossroads Community Ministries, Partners for HOME and Gateway Center Atlanta. Broad incumbents are Catholic Charities Atlanta and Salvation Army of Metro Atlanta. Corporation for Supportive Housing (CSH) is listed as an emerging player. National Health Care for the Homeless Council is listed as an others.
Does CaringWorks have an API?
No public API is recorded for CaringWorks.
What industry is CaringWorks in?
CaringWorks's product category is Homeless and Behavioral Health Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 62422 and its SIC code is 8300.