IT Radix
- Company typePrivate
- Founded2008
- HeadquartersWhippany, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IT Radix does
IT Radix, LLC is a privately held, founder-owned managed IT services provider headquartered in Whippany, New Jersey, founded by Cathy Coloff in 2008. The company delivers outsourced IT department services to small and medium-sized businesses across northern New Jersey, with a geographic concentration in Morris County. Its core service portfolio comprises Help Desk / User Support (24/7 live technician coverage), Managed IT Services (infrastructure monitoring and optimization), IT Consulting (strategic roadmaps and project execution), Cybersecurity Services (modular suite including Essential/Advanced Security, Email Filtering, Dark Web Monitoring, Employee Security Training, and Data Loss Prevention), Cloud Solutions (Cloud Hosting, Virtual Desktop, Microsoft 365, Virtualization), and Co-Managed IT Services for clients with existing internal IT staff. Supporting offerings include Microsoft Teams Phone implementation, IT relocation services, and Mac support.
The underlying technology stack is built on a standard SMB-MSP toolkit rather than proprietary infrastructure: TeamViewer for remote support, Microsoft 365 and Teams Phone for communications and productivity, Datto/Veeam/StorageCraft for backup and disaster recovery, and a multi-vendor security stack (Sophos, Trend Micro, Barracuda, SonicWall, KnowBe4, Duo Security, ID Agent) sourced through vendor partnerships including membership in the ASCII Group. The company operates a referral-led, relationship-driven go-to-market with direct phone sales, local SEO, content marketing (Momentum Magazine, Tech Tips newsletter, webinars, blog, eBook lead magnets), and active Chamber/NJBIA/CIANJ community involvement. Revenue is generated primarily through recurring monthly managed services subscriptions with fixed pricing and financing options, supplemented by project-based IT consulting. IT Radix has remained founder-owned with no disclosed outside funding, M&A, or geographic expansion beyond its northern New Jersey base.
IT Radix firmographics
Firmographics- Name
- IT Radix
- Legal name
- IT Radix, LLC
- Website
- https://it-radix.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
IT Radix industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where IT Radix is headquartered
LocationHeadquarters
- HQ city
- Whippany
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
IT Radix business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly subscription-based managed IT services providing ongoing monitoring, management, and optimization of client technology infrastructure. Offered as an affordable, predictable monthly fee covering servers, desktops, and network components.
- IT Consulting and Projects: Customized IT project management and advisory services including strategic planning, vendor negotiation, and post-project support. Provides technology roadmap development and guidance on leveraging technology to achieve business goals.
- Financing Options: Financing options available to make IT services accessible and affordable for businesses of all sizes, complementing the fixed-pricing service plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Multiple service plans for businesses of all sizes and budgets |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
IT Radix product offering
Product offeringCore offering
IT Radix is a managed IT services provider that delivers outsourced IT department services to small and medium-sized businesses in northern New Jersey. Core offerings include 24/7 help desk support, managed IT infrastructure (servers, desktops, networks), IT consulting and project management, cybersecurity services, cloud solutions (Microsoft 365, virtualization, virtual desktops), and co-managed IT services that augment in-house IT teams. Services are delivered under fixed monthly plans with predictable pricing and financing options.
Product overview
IT Radix is a managed IT services provider offering a comprehensive suite of technology services for businesses in northern New Jersey. The core service portfolio consists of Help Desk/User Support (24/7 technical assistance), Managed IT Services (infrastructure management and monitoring), IT Consulting (strategic planning and project management), Cybersecurity Services (multi-tiered protection including Essential and Advanced Security, Email Filtering, Dark Web Monitoring, Employee Security Training, and Data Loss Prevention), Cloud Solutions (Cloud Hosting, Virtual Desktop, Microsoft 365, and Virtualization), and Co-Managed IT Services (augmenting in-house IT teams). The company also provides specialized services including Microsoft Teams Phone implementation, IT project management, and office relocation support. Services are offered through multiple service plans with fixed pricing and financing options, targeting SMBs across industries including marketing, professional services, manufacturing, nonprofits, and logistics/distribution.
Differentiator
Problem solved
Functional benefit
Products and services
- Help Desk / User Support
Quantifiable outcome
- Drastically reduced downtime leading to happier team and more productive company
- +2 more outcomes
Companies that use IT Radix
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles1 record
IT Radix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature4 records
IT Radix partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft partner providing Microsoft 365, Teams Phone, and cloud solutions. IT Radix helps clients implement and manage Microsoft technologies including Teams Phone systems with auto attendants, call queues, and voicemail-to-email features.
- ASCII GroupcoreThe largest independent group of solution providers in North America, established 1984. Provides purchasing leverage, networking, and best practice sharing among member resellers.
- BarracudacoreWorldwide leader in content security appliances providing email, Web and IM threat protection, networking products, and message archiving solutions.
- CiscocoreWorldwide IT and networking leader helping companies connect previously unconnected systems and devices.
- DattocoreBusiness continuity solutions provider specializing in backup and disaster recovery, Cloud-to-Cloud backup for SaaS applications, and network continuity services for SMBs.
- KnowBe4coreSecurity awareness training provider helping clients avoid email phishing, social engineering, and ransomware attacks through user education.
- SonicWallcoreIndustry leader in data protection and network security solutions enabling SMBs through Enterprise clients to control, secure and scale networks.
- SophoscoreSecurity provider for over 30 years offering Encryption, Endpoint, Web, Email, Mobile and Network security solutions to 100+ million users across 150 countries.
- StorageCraft (ShadowProtect)coreAward-winning backup and disaster recovery solutions provider enabling organizations to maintain business continuity during outages or disasters.
- Trend MicrocoreGlobal cloud security leader developing Internet content security and threat management solutions, recognized as market leader in server security.
- VeeamcoreBackup, disaster recovery and intelligent data management software provider for virtual, physical and multi-cloud infrastructures.
- CIANJ (Commerce and Industry Association of New Jersey)minorNetwork of businesses committed to improving free enterprise in New Jersey, providing business networking and advocacy opportunities.
- Morris County Chamber of CommerceminorDynamic business organization with close to 870 members employing 75,000 people in Morris and surrounding counties. Provides personal growth, business success and community leadership opportunities.
- NJBIA (New Jersey Business & Industry Association)minorNation's largest statewide employer association providing information, services and advocacy to member companies for a more prosperous New Jersey.
Scale indicators3 records
Recent moves4 records
Expansion highlights6 records
IT Radix competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a managed IT services and cybersecurity firm based in the DC metro area serving SMB and mid-market clients. Its full-stack managed services model and Northeast presence make it a close comparable to IT Radix.
- Dataprise: Dataprise is a Mid-Atlantic managed IT services provider with broad offerings across managed IT, cybersecurity, and cloud. Operates in adjacent geographies to IT Radix and competes for similar SMB and mid-market accounts with a comparable service portfolio.
- Kelser Corporation: Kelser is a Connecticut-based managed IT services and cybersecurity provider serving SMB and mid-market clients in the Northeast, with a comparable menu of help desk, managed IT, cloud and security services. Closely mirrors IT Radix's regional-MSP positioning and customer size.
- Corsica Technologies: Corsica Technologies is a Mid-Atlantic managed IT, cybersecurity, and compliance provider serving SMB and mid-market organizations. Comparable service mix and customer profile position it as a direct regional peer.
- Stratosphere Networks: Stratosphere Networks is a Chicago-based managed IT services and consulting provider serving SMB and mid-market clients. Comparable managed services and help desk model targeting similar customer segments.
- NetGain Technologies: NetGain Technologies is a regional managed IT services provider focused on healthcare and SMB clients with strong recurring-service model. Comparable recurring-revenue MSP structure serving similar SMB verticals.
- CMIT Solutions: CMIT Solutions operates a North American franchise network of locally-owned MSPs delivering managed IT, cybersecurity, and consulting to SMBs. Franchise model with overlapping service catalog and SMB focus makes it a direct peer.
Regional players
- NetStar: NetStar is a UK-based managed IT services provider offering IT support, cloud, and security to SMBs. Similar MSP operating model and service catalog but operating in a different geography than IT Radix.
Broad incumbents
- Synoptek: Synoptek is a managed IT services and cloud solutions provider serving mid-market and enterprise clients across the US. Provides overlapping managed IT and cloud services but at a larger scale and broader geographic footprint.
- ITsavvy: ITsavvy is a larger IT solutions provider offering managed services, hardware distribution, and consulting across the Midwest and nationally. Overlaps with IT Radix on managed IT services but operates at greater scale with broader portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
IT Radix social profiles
Digital presenceIT Radix financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Radix leadership team
Management profileNumber of profiles
Profiles1 record
IT Radix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Radix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Radix
What does IT Radix do?
IT Radix is a managed IT services provider that delivers outsourced IT department services to small and medium-sized businesses in northern New Jersey. Core offerings include 24/7 help desk support, managed IT infrastructure (servers, desktops, networks), IT consulting and project management, cybersecurity services, cloud solutions (Microsoft 365, virtualization, virtual desktops), and co-managed IT services that augment in-house IT teams. Services are delivered under fixed monthly plans with predictable pricing and financing options.
Is IT Radix a public or private company?
IT Radix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Radix founded?
IT Radix was founded in 2008. It employs 11 to 50 people.
Where is IT Radix based?
IT Radix is headquartered in Whippany, United States, in the North America region.
How does IT Radix make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting and Projects and financing Options.
Who are IT Radix's main competitors?
Direct peers on record are Ntiva, Dataprise, Kelser Corporation, Corsica Technologies, Stratosphere Networks, NetGain Technologies and CMIT Solutions. NetStar is listed as a regional player. Broad incumbents are Synoptek and ITsavvy.
Does IT Radix have an API?
No public API is recorded for IT Radix.
What industry is IT Radix in?
IT Radix's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.