ShipWise
ShipWise is a Portland-based multi-carrier shipping software platform offering cloud, API, and on-premise deployment, serving 1,000+ e-commerce, 3PL, and enterprise logistics customers with order management, rate shopping, tracking, and analytics across 100+ carrier and system integrations.
- Company typePrivate
- Founded2004
- HeadquartersPortland, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ShipWise does
ShipWise (legal entity Intelligent Business Systems, LLC) is a Portland, Oregon-based software company founded in 2004 by Jeff Ransom and rebranded from DesktopShipper in 2024. The firm operates a multi-carrier shipping execution platform offered in three deployment models: a cloud-based Web App, a Shipping API for programmatic access, and an on-premises option for regulated buyers. The platform centralizes order management, rate shopping, label generation, cartonization, real-time tracking, and parcel auditing (under the Intelligence module), and connects to 100+ carriers and systems including USPS, UPS, FedEx, DHL, Shopify, Amazon Seller Central, Walmart, TikTok Shop, SAP S/4HANA, Microsoft Dynamics 365, NetSuite, Deposco, and Extensiv.
Revenue is generated through subscription tiers (Enterprise, 3PL, D2C E-commerce, Standard) with monthly or annual billing, overage fees on shipment volumes above tier limits, separate implementation/onboarding fees, and add-on services (parcel insurance, consolidator services, custom development, negotiated carrier rate discounts). The go-to-market combines a self-serve free trial for smaller customers with consultative field sales, implementation, and rate-analysis consulting for enterprise and 3PL buyers; the Privacy Policy restricts marketed services to the United States and Canada. The company is privately held, bootstrapped/founder-owned, SOC 2 Type II certified, and reports $1B+ in shipping spend processed in 2025, $5B+ in GMV shipped in 2022, and 300M+ orders fulfilled annually across a customer base of more than 1,000 e-commerce and fulfillment companies.
ShipWise firmographics
Firmographics- Name
- ShipWise
- Legal name
- Intelligent Business Systems, LLC
- Website
- https://shipwise.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ShipWise is a Portland-based multi-carrier shipping software platform offering cloud, API, and on-premise deployment, serving 1,000+ e-commerce, 3PL, and enterprise logistics customers with order management, rate shopping, tracking, and analytics across 100+ carrier and system integrations.
- Ownership category
- akta.pro rank
ShipWise industry classification
Industry- Product category
- Shipping Execution Software
- NAICS
- Freight Transportation Arrangement (48851)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)
Keywords
Where ShipWise is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ShipWise business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: Monthly or annual subscription fees for platform access with tiered volume limits. Overage fees apply when customers exceed their shipment volume tier limits. Implementation Services Fee for initial account configuration. Add-On Services including consolidator services, inventory services, third-party insurance, and custom development.
- Professional Services: Implementation services fees for onboarding support, configuration of carriers and integrations, and business rules setup. Consultation services for workflow assessment and solution design.
- Add-On Services: Additional services including consolidator services, inventory services when available, third-party insurance, and custom development features beyond base subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise |
| Subscription | Annual | 3PL |
| Subscription | Annual | D2C E-commerce |
| Subscription | Monthly | Standard Subscription |
| Subscription | Annual | Promotional Rates |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
ShipWise product offering
Product offeringCore offering
ShipWise is an enterprise multi-carrier shipping execution platform that centralizes order management, rate shopping, label generation, automation, tracking, and parcel auditing across 100+ carrier, e-commerce, ERP, and WMS integrations. It is delivered as a cloud Web App, an On-premises deployment, and a Shipping API for programmatic access, serving enterprise, 3PL, and D2C e-commerce operations.
Product overview
ShipWise is a modular multi-carrier shipping software platform offering three core deployment options: the Web App (cloud-based shipping management), Shipping API (programmatic access), and On-premises (local network deployment). These core products share access to feature modules including Order Management, Rate Shopping, Shipping Automation, Tracking, and Cartonization. Intelligence serves as an analytics and auditing add-on module. The platform integrates with 100+ carriers and technology partners including USPS, UPS, FedEx, DHL, Shopify, Amazon, and SAP S/4HANA. Additional services include negotiated carrier discounts (USPS, UPS), Rate Analysis consulting, and Implementation support.
Differentiator
Problem solved
Functional benefit
Products and services
- ShipWise Web App (ShipV2) Cloud-based shipping management platform accessible via web browser, providing unified order management, label printing, multi-carrier selection, workflow automation, tracking, and cartonization for high-volume e-commerce, 3PL, and enterprise logistics teams.
- ShipWise Shipping API Developer API providing programmatic access to ShipWise functionality for custom integrations, automation of shipping workflows, and embedding shipping capabilities directly into customer systems; provisioned under API terms prohibiting sublicensing or unauthorized commercial use.
- ShipWise On-Premises (DSX On-prem) On-premise shipping solution deployed on a customer's local network, providing full shipping tools and functionality for organizations that require on-site deployment rather than the cloud Web App.
- ShipWise Intelligence Advanced analytics, reporting, and parcel auditing module delivering carrier performance analysis, cost insights, parcel audit, and configurable reports for data-driven shipping decisions and cost optimization.
- ShipWise Carrier Discounts (USPS / UPS Discounted Rates) Negotiated carrier rate discounts (notably USPS and UPS) made available to ShipWise customers, providing reduced shipping costs compared to standard published rates — up to 84% retail shipping rate discounts are cited.
- Rate Analysis Professional consulting service that assesses a customer's shipping workflows and carrier costs to identify optimization opportunities and savings potential.
- Consultation Advisory service that evaluates workflows, challenges, and systems to design customized fulfillment solutions tailored to customer needs.
- Implementation Services Onboarding service guiding customers through carrier integrations, automation rules configuration, and platform setup for a seamless go-live; billed separately from the subscription.
Quantifiable outcome
- 2X increase in daily shipping volume
- +4 more outcomes
Companies that use ShipWise
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles3 records
ShipWise technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration99 records
AI capability1 record
Feature7 records
ShipWise partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- ePost GlobalcoreStrategic partnership for cross-border returns capabilities. ePost Global and ShipWise expanded support for international e-commerce returns to help merchants manage rising return rates, regulatory complexity, and carrier disruptions. The decade-long partnership includes enhanced access to Canada returns corridor, one of the most complex cross-border return corridors due to regulatory requirements.
- UniUnicoreIntegration partnership providing cost-effective, tech-enabled last-mile delivery solutions across North America. UniUni labels can be generated directly from ShipWise, enabling e-commerce and 3PLs to scale B2C shipping with expanded delivery options.
- USPScoreCarrier integration providing exclusive postal rates, label printing, and streamlined mailing operations through ShipWise platform.
- UPScoreCarrier integration for real-time rates, label printing, and domestic/global logistics optimization.
- FedExcoreCarrier integration for real-time rates, label printing, and domestic/international delivery streamlining.
- DHL eCommercecoreCarrier integration for competitive rates and streamlined domestic and international delivery services.
- ShopifycoreE-commerce integration enabling live rates at checkout, auto-import orders, rate-shop every parcel, and tracking sync. ShipWise listed on Shopify App Store.
- Amazon Seller CentralcoreMarketplace integration for Amazon order fulfillment automation, label creation, and carrier rate comparison for Seller Central users.
- SAP S/4HANAcoreERP integration connecting SAP S/4HANA to ShipWise for automated shipping and enterprise-scale operations.
- Microsoft Dynamics 365coreERP integration automating shipping workflows from Microsoft Dynamics 365.
- NetSuitecoreERP integration syncing NetSuite orders and shipments for automated fulfillment.
- DeposcocoreWMS integration for Deposco fulfillment with automated order imports, rate optimization, and real-time visibility for enhanced supply chain efficiency.
- Extensiv 3PL Warehouse ManagercoreWMS integration optimizing 3PL operations with order processing, shipment updates automation, and multi-carrier support.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
ShipWise competitors and assessment
Company assessmentDirect peers
- Extensiv: Extensiv (formerly 3PL Central) provides WMS and order management software tailored to 3PLs, with carrier rate shopping and shipping integrations. Its 3PL Warehouse Manager integrates with ShipWise and competes on multi-client fulfillment workflows.
- Stamps.com (Auctane): Stamps.com is a USPS-focused shipping and mailing software provider now part of Auctane. It competes with ShipWise on postage, label printing, and carrier rate access, particularly for SMB and home-based shippers.
- Ordoro: Ordoro offers multi-channel shipping, inventory, and dropshipping software for e-commerce merchants. Its shipping module competes with ShipWise's OMS, rate shopping, and multi-carrier automation features for SMB and mid-market brands.
- EasyPost: EasyPost provides a multi-carrier shipping API for rate shopping, label generation, tracking, and address verification. It directly competes with ShipWise's API offering and serves e-commerce platforms, marketplaces, and logistics providers with developer-first integrations.
- ShipperHQ: ShipperHQ is an enterprise shipping rules engine embedded into e-commerce platforms (Shopify, BigCommerce, Magento, WooCommerce). It overlaps with ShipWise's D2C tier on multi-carrier rate shopping and shipping customization at checkout.
- Shippo: Shippo is a multi-carrier shipping platform targeting SMB and mid-market e-commerce merchants with discounted USPS, UPS, and DHL rates. It overlaps directly with ShipWise's D2C and SMB segments on rate shopping and label printing.
- ShipStation (Auctane): ShipStation is a leading multi-carrier shipping software platform for SMB and mid-market e-commerce merchants. It is the closest direct competitor to ShipWise, offering rate shopping, label printing, and marketplace integrations across USPS, UPS, FedEx, and DHL.
Broad incumbents
- Pitney Bowes: Pitney Bowes is a global incumbent in mailing, shipping, and e-commerce logistics software (SendPro, Pitney Bowes Presort). It overlaps with ShipWise on multi-carrier shipping and parcel services but serves a much broader portfolio of customers and use cases.
- Descartes Systems Group: Descartes is a global logistics technology vendor offering multi-carrier shipping, rate management, and compliance solutions. It is a broader incumbent that competes with ShipWise on enterprise shipping management and parcel auditing via its Global Logistics Network platform.
- MetaPack (Blue Yonder): MetaPack, now part of Blue Yonder, provides enterprise shipping and delivery management software for large retailers and brands. It competes with ShipWise at the enterprise tier on multi-carrier orchestration, label generation, and returns.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ShipWise social profiles
Digital presenceShipWise compliance and trust
Trust signalCompliance1 record
ShipWise financial estimates
Financial estimateRevenue estimate
Valuation estimate
ShipWise leadership team
Management profileNumber of profiles
Profiles1 record
ShipWise funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ShipWise M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ShipWise
What does ShipWise do?
ShipWise is an enterprise multi-carrier shipping execution platform that centralizes order management, rate shopping, label generation, automation, tracking, and parcel auditing across 100+ carrier, e-commerce, ERP, and WMS integrations. It is delivered as a cloud Web App, an On-premises deployment, and a Shipping API for programmatic access, serving enterprise, 3PL, and D2C e-commerce operations.
Is ShipWise a public or private company?
ShipWise is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ShipWise founded?
ShipWise was founded in 2004. It employs 11 to 50 people.
Where is ShipWise based?
ShipWise is headquartered in Portland, United States, in the North America region.
How does ShipWise make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and add-On Services.
Who are ShipWise's main competitors?
Direct peers on record are Extensiv, Stamps.com (Auctane), Ordoro, EasyPost, ShipperHQ, Shippo and ShipStation (Auctane). Broad incumbents are Pitney Bowes, Descartes Systems Group and MetaPack (Blue Yonder).
Does ShipWise have an API?
Yes. ShipWise offers a Shipping API that enables developers to integrate shipping functionality into their systems. The API allows customers to programmatically access their ShipWise account, automate shipping workflows, and build custom integrations. Access is available through flexible API, web, and on-premise options. The company prohibits sublicensing, reselling, or unauthorized commercial use of the API, and may suspend accounts for abuse or excessive requests. Developer documentation is at www.shipwise.com/products/shipping-api.
What industry is ShipWise in?
ShipWise's product category is Shipping Execution Software. Its primary akta.pro industry code is TLAEACAE, Shipping Management, Labeling & Carrier Integration (Multi-Carrier). Its NAICS code is 48851 and its SIC code is 4731.