What Leap Health does

Leap Health is a US-based digital patient engagement platform operated by CureMD.com, Inc. that targets physician practices and healthcare organizations with a modular suite of six provider-facing solutions — Telehealth, Digital Intake, Online Patient Scheduling, Find-a-Doc Marketplace, Reputation Management, and AI-powered Patient Chat — plus a consumer-facing LEAP (Life Extension & Advancement Platform) companion app. The platform is hosted on AWS and holds HIPAA, HITRUST CSF, ISO 27001/27017/27018/9001, and PCI DSS certifications, enabling Business Associate Agreements with healthcare providers and supporting both enterprise field sales and patient self-serve distribution channels through the web portal my.leaphealth.ai and native iOS and Android apps.

Underlying technology spans deep interoperability — universal EHR API compatibility, live National Health Information Exchange connectivity, and Apple HealthKit / Google Fit / Apple Watch / Fitbit wearable integrations — aggregated into a longitudinal health record that feeds two proprietary AI assets: the Medical Mind predictive engine (analyzing clinical records and changing health information for disease prediction and care-gap alerts) and the CureDoc conversational agent (delivering 24/7 patient Q&A, appointment scheduling support, and treatment updates). The reputation management layer separately aggregates reviews across 200+ platforms and 50+ business listings from a single dashboard.

Commercially, Leap Health operates a multi-stream revenue model combining provider subscription/recurring service fees (with an 8% Innovation Fee applied at auto-renewal under annual contracts requiring 90-day non-renewal notice), transaction processing fees and commissions on provider bookings and billing, sponsored results/advertising, and financial incentive programs for user onboarding. GTM is hybrid: enterprise field sales to provider practices evidenced by "Request Demo" and "Contact Us" CTAs, supplemented by patient self-serve activation through the LEAP app and Find-a-Doc marketplace. Pricing is quote-based and not publicly disclosed; all services are restricted to US residents per Terms of Use Section 1.5.

Name

Leap Health

Legal name

CureMD.com, Inc.

Website

https://leaphealth.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Leap Health is a US-based patient engagement SaaS platform, operated by CureMD.com, Inc., that delivers telehealth, scheduling, digital intake, reputation management, and AI-powered patient communication tools to over 4,500 physician practices and their patients.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Offices of Physicians (6211)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Patient Intake, Registration & Digital Forms (HLACADAD)

Keywords

• Patient engagement platform
• Telehealth solutions
• Healthcare practice management
• Online reputation management
• Digital patient intake

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Provider Commissions: Leap earns commission from healthcare providers who use the platform. The Terms of Use explicitly states 'We may earn a commission from Providers through provision of the Services' and 'If you book an appointment with a Provider through the Services, we may receive a commission.'
2. Transaction Processing Fees: Providers are charged transaction processing fees for billing, collection, and payment services. The company and its payment processing partner collect fees from providers for these services.
3. Provider Service Fees: Healthcare providers pay for platform access and services. The Terms of Use mentions 'service fees' with an 8% Innovation Fee on auto-renewed recurring service fees, and a 90-day non-renewal notice requirement.
4. Sponsored Results / Paid Advertising: The platform serves sponsored content and paid advertisements. Providers pay additional fees to appear in 'Sponsored Results' listings. Leap may also receive commission from third-party services promoted to patients.
5. Financial Incentives Programs: Leap may offer financial incentives for completing onboarding assessments, surveys, or other programs that require sharing feedback or personal information.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Leap Health provides a comprehensive digital patient engagement platform for healthcare practices, offering telehealth, digital intake, online scheduling, reputation management, patient chat, and a find-a-doc marketplace. The platform also includes a consumer-facing patient health companion app with AI-driven care gap detection, lab insights, medication adherence, and wearable device integration, all built on HIPAA-compliant cloud infrastructure with EHR and HIE connectivity.

Product overview

Leap Health operates as a modular patient engagement platform built around a core LEAP (Life Extension & Advancement Platform) with six integrated provider-facing solutions: Telehealth (virtual care with EHR/HIE integration), Digital Intake (automated patient data capture), Find-a-Doc Marketplace (provider directory and patient acquisition), Reputation Management (AI-powered review generation and business listings), Online Patient Scheduling (24/7 booking with EHR sync), and Patient Chat (AI chatbot and multi-channel messaging). The platform also includes a consumer-facing LEAP patient app with Medical Mind AI for clinical insights and CureDoc conversational AI, plus LeapWeb as the provider web portal. The solutions are designed to interoperate as a unified patient engagement ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• LEAP (Life Extension & Advancement Platform): The core patient health companion app featuring disease prediction AI (Medical Mind), care gaps alerts, longitudinal health records, telehealth, medication adherence, wearable device integration, and care team messaging.

Products and services

• Telehealth Virtual care platform enabling face-to-face audio-visual consultations without app downloads or logins, with HIPAA-compliant telehealth, EHR integration, HIE connectivity, and real-time clinical charting for healthcare providers.
• Digital Intake Digital patient intake solution that automates data capture directly into EHR systems, including allergies, medications, medical/surgical/family/social history, with multilingual support, geolocation check-in, and digital consent forms.
• Find-a-Doc Marketplace Provider directory and patient acquisition platform enabling healthcare providers to showcase expertise, manage profiles, and enable patients to discover and schedule appointments with specialists.
• Reputation Management AI-powered reputation platform for generating, managing, and promoting patient reviews, including automated review solicitation, AI-generated responses, and business listing management across Google, Bing, Facebook, Healthgrades, Yelp, and 200+ other platforms.
• Online Patient Scheduling 24/7 online appointment booking system with real-time availability, automated reminders via SMS/email/voice, waitlist management, and EHR calendar synchronization for healthcare practices.
• Patient Chat AI-powered patient communication platform featuring generative AI messaging, AI chatbot for 24/7 query handling, multi-channel support (text, web chat, email), and staff productivity insights for healthcare practices.
• LEAP Patient Health Companion App Comprehensive patient-facing mobile app (iOS and Android) providing Care Alerts, My Health records, medication adherence, lab results interpretation, telehealth, vitals tracking, secure messaging, and personalized health education.
• LeapWeb Provider Portal Provider-facing web portal for accessing and managing Leap Health platform services, available at my.leaphealth.ai.

Quantifiable outcome

• 146% increase in reviews for practices using reputation management
• +4 more outcomes

Named customers23 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability7 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• Apple (HealthKit)coreTechnology or IntegrationIntegration with Apple HealthKit enabling patients to sync health data from Apple Watch and share with healthcare providers through the Leap platform for real-time vitals monitoring.
• Google (Google Fit)coreTechnology or IntegrationEncrypted identifiers used to integrate with Google Fit, allowing patients to sync fitness and health data from Android wearable devices into the Leap health platform.
• National Health Information Exchanges (HIEs)coreTechnology or IntegrationLive integrations with National Health Information Exchanges providing healthcare providers instant access to patient medical history and clinical information during telehealth visits.
• EHR Systems (API Integration)coreTechnology or IntegrationCompatible with any EHR API enabling practices to integrate Leap's telehealth, scheduling, and digital intake solutions with their existing electronic health record systems.
• AWS CloudcoreTechnology or IntegrationPlatform hosted on AWS cloud data centers with HITRUST certification, providing enterprise-grade security infrastructure including VPC, dedicated firewall, 256-bit SSL encryption, and ISO 27001/27017/27018/9001 certifications.
• Review Platforms (Google, Facebook, Yelp, Healthgrades, and 200+ others)coreTechnology or IntegrationReputation management system aggregates and monitors reviews across Google, Bing, Facebook, Healthgrades, Yelp, and over 200 other review platforms from a single centralized dashboard.
• CureMD.com, Inc.flagshipTechnology or IntegrationLeap Health is operated by CureMD.com, Inc. The platform leverages CureMD's healthcare technology infrastructure and shares data/authorization with CureMD for business operations including BAA agreements and service provision.
• Payment ProcessorscoreTechnology or IntegrationThird-party payment processing partners handle payment card information processing, transaction fees, and payment collection services for co-pays, deductibles, and balances through the Leap platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• athenahealth: athenahealth is a leading EHR/practice management vendor with its own patient engagement, scheduling, telehealth, and intake modules; competes broadly with Leap across the same mid-sized and enterprise practice customer base.
• eClinicalWorks: eClinicalWorks bundles EHR, patient portal, telehealth, and practice management — an incumbent competitor to Leap that many of Leap's potential customers already use.

Direct peers

• Doximity: Doximity's Dialer and patient engagement products compete head-on with Leap's telehealth and patient communication stack, targeting the same physician audience with workflow-integrated communication tools.
• Tebra: Tebra (formed from Kareo + PatientPop) offers practice management, EHR, scheduling, telehealth, and reputation management for independent practices — directly comparable to Leap's bundled, provider-facing platform.
• Podium: Podium's healthcare vertical offers AI-powered messaging, review management, and patient communication tools — a direct comparable to Leap's Patient Chat and Reputation Management products.
• Klara: Klara provides patient messaging, scheduling, and intake workflows for healthcare practices, competing directly with Leap's Patient Chat, Online Scheduling, and Digital Intake modules.
• Reputation.com: Reputation.com is an enterprise reputation management platform with healthcare-specific offerings for review monitoring, listings, and AI-driven response generation — directly comparable to Leap's Reputation Management module.
• Solutionreach: Solutionreach provides patient engagement, recall, scheduling, and reputation management specifically for healthcare practices, overlapping Leap's scheduling, messaging, and reputation offerings to the same SMB provider segment.
• Phreesia: Phreesia provides patient intake, online scheduling, patient activation, and payments for healthcare practices — directly overlapping Leap's Digital Intake, Scheduling, and patient engagement modules, often sold to the same specialty practice buyer.
• Birdeye: Birdeye is a leading reputation management and patient experience platform with AI-driven review generation, listings, and messaging — directly competing with Leap's Reputation Management and Patient Chat modules across multi-specialty practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100083556661540
• Xx.com/LeapHealth_

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leap Health