MediRecords
MediRecords is an Australian cloud-based EHR and practice management platform serving GPs, specialists, multidisciplinary teams, virtual care providers, and government health services across Australia and New Zealand with modular, FHIR-compliant software and a proprietary AI suite.
- Company typePrivate
- Founded2013
- HeadquartersSydney, Australia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What MediRecords does
MediRecords is an Australian-headquartered, cloud-native electronic health record and practice management platform founded in 2013 and operating from offices in Sydney, Brisbane and Melbourne. The core product, MediRecords Care, delivers a web-based EHR/practice management system for general practitioners, specialists, multidisciplinary teams, virtual care providers, and enterprise or government health services; the technology stack is built on Amazon Web Services with FHIR-compliant REST APIs and SNOMED CT terminology support. Around the core platform the company sells a modular product suite: MediRecords Connect (FHIR/API interoperability covering more than 95% of Australian secure messaging vendors and labs), MediRecords Engage (patient portal with Stripe-powered payments), MediRecords Admissions (digital admitted-care module including bed management and observation charts), MediRecords Premium (advanced analytics via Qlik Cloud Clarity Dashboards plus Case Management, Group Appointments, Global Requests and Custom Fields) and MediRecords Evolve (a proprietary AI suite containing Evolve Direct for automated document routing and Evolve Patient Summary for AI-generated consultation summaries, with AI Agents for patient management launched in late 2025).
Revenue is generated primarily through annual subscription SaaS licences with quote-based pricing tied to organisation size and feature set, supplemented by 30-day free trial funnels into paid tiers (Premium, Evolve). Distribution is direct via enterprise field sales for large health services and government deployments and inside sales for mid-market and SMB practices, complemented by a marketplace of certified third-party integrations; named customers span state-wide health services (Northern Health, RFDS Tasmania, Cherbourg Hospital), large enterprises (Leidos, Capstone Health), virtual emergency providers (Victorian Virtual Emergency Department) and primary care or NGO operators. Certifications (ISO 27001, ISO 27017, ISO 9001, ISO 27701, HIPAA, Australian Privacy Act) and HIPAA-compliant data residency support enterprise procurement. Geographic footprint covers Australia and, more recently, New Zealand.
MediRecords firmographics
Firmographics- Name
- MediRecords
- Legal name
- MediRecords
- Website
- https://medirecords.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MediRecords is an Australian cloud-based EHR and practice management platform serving GPs, specialists, multidisciplinary teams, virtual care providers, and government health services across Australia and New Zealand with modular, FHIR-compliant software and a proprietary AI suite.
- Ownership category
- akta.pro rank
MediRecords industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Ambulatory & Physician Practice EHRs (HLACAAAB)
- akta.pro secondary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
Keywords
Where MediRecords is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
MediRecords business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Subscription-based SaaS Licensing: Cloud-based subscription model for access to MediRecords clinical and practice management platform. Pricing based on organisation size and feature requirements with custom quotes for enterprise customers.
- Premium Add-on Subscriptions: Additional subscription fees for Premium tier features including Clarity Dashboards, Case Management, Group Appointments, and Custom Fields. 30-day free trial available.
- Evolve AI Suite: AI-powered tools subscription with free 30-day trial period, transitioning to paid subscription based on custom pricing quotes.
- Engage Patient Portal Add-on: Patient engagement portal offered as add-on to existing MediRecords licences with Stripe payment processing integration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | MediRecords Care - Core platform subscription |
| Subscription | Annual | MediRecords Premium - Advanced analytics and coordination |
| Subscription | Annual | MediRecords Evolve - AI-powered tools |
| Subscription | Annual | MediRecords Engage - Patient portal add-on |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
MediRecords product offering
Product offeringCore offering
MediRecords is a cloud-based electronic health record (EHR) and practice management SaaS platform built on AWS, serving Australian healthcare providers. Its core product, MediRecords Care, combines clinical workflows, Medicare claiming, e-prescribing, and patient engagement tools, with optional add-on modules including Premium analytics, Evolve AI, Connect FHIR APIs, Engage patient portal, and an Admissions module for admitted care.
Product overview
MediRecords is a modular cloud-based EHR and patient management platform designed for the Australian healthcare ecosystem. The core offering is MediRecords Care, a comprehensive practice management system and electronic health record. The platform operates as a platform-plus-modules architecture with add-on products including: MediRecords Premium (advanced analytics via Clarity Dashboard powered by Qlik Cloud, Case Management, Group Appointments, Global Requests, Custom Fields); MediRecords Evolve (AI-powered suite with Evolve Direct for automated document handling and Evolve Patient Summary for AI-generated consultation summaries); MediRecords Connect (FHIR and REST API interoperability); MediRecords Engage (patient portal for online bookings, records access, and Stripe payments); and MediRecords Admissions (hospital-in-the-home and admitted care module). Specialty solutions include Virtual Care Clinical Platform, Enterprise & Government, General Practice, Specialists, and Multidisciplinary Teams solutions. Supporting services include Training, Onboarding, and Data Migration.
Differentiator
Problem solved
Functional benefit
Brands
- MediRecords Care: Practice management system and electronic health record
- MediRecords Premium
- MediRecords Connect
- MediRecords Engage
- MediRecords Evolve
Products and services
- MediRecords Care Cloud-hosted practice management system and electronic health record providing integrated clinical, booking, billing, prescribing, and administrative workflows for Australian healthcare businesses.
- MediRecords Premium Advanced analytics and coordination tier add-on including Clarity Dashboards (Qlik Cloud), Case Management, Group Appointments, Global Requests for pathology/radiology tracking, and Custom Fields.
- MediRecords Evolve AI-powered technology suite including Evolve Direct for automated clinical document handling and Evolve Patient Summary for AI-generated structured consultation summaries, designed for MediRecords customers.
- MediRecords Connect API and FHIR interoperability platform providing Patient, Scheduling, Correspondence, and Configuration REST APIs with SNOMED CT terminology coding for third-party integration.
- MediRecords Engage Patient portal add-on enabling online appointment booking, secure access to medical records, clinical task management, digital consent workflows, and contactless Stripe-powered payments.
- MediRecords Admissions Admitted care module supporting hospital-in-the-home and virtual care with admission history, discharge summaries, ward/bed configuration, ADDS charting, progress notes, and medication management.
- Virtual Care Clinical Platform Flexible, scalable cloud-hosted clinical platform supporting delivery of virtual care including telehealth consultations, e-prescribing, patient communications, referrals, and integrated Coviu video.
- Enterprise & Government Solutions Scalable enterprise offering with white labelling, SSO, API integrations, dedicated platform instances, contractual SLAs, and cloud, cloud-hybrid, or on-premise deployment options.
- General Practice Solutions Specialty-configured MediRecords package for Australian GP clinics with integrated clinical workflows, prescribing, investigations, referrals, and population health tools.
- Specialists Solutions Specialty-configured MediRecords package for medical specialists covering referrals, consent recording, theatre lists, real-time collaboration, and Admissions charting/medications.
- Multidisciplinary Teams Solutions Specialty-configured MediRecords package combining GP, Specialist, and Allied Health capabilities with shared records and cross-discipline communication tools.
- Patient Mobile Application Free smartphone application for patients including medication tracking/reminders, immunisation tracker, appointment booking, diagnostic results, and secure record sharing (retiring late 2026, replaced by Engage).
- Training Services Dedicated training experts providing training services for MediRecords platform implementation and ongoing use by healthcare practices.
- Onboarding Services Onboarding support to help practices get started with MediRecords, including customisation and configuration assistance for migration and modern
Quantifiable outcome
- Nationwide rollouts completed in as little as one week
- +3 more outcomes
Companies that use MediRecords
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles4 records
MediRecords technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature7 records
MediRecords partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core.
- LeidoscoreEnterprise government healthcare partnership providing comprehensive healthcare management solutions for government organisations.
- Northern HealthcoreMajor health service partner using MediRecords for enterprise healthcare delivery with FHIR connectivity initiatives.
- Doctors on DemandcoreVirtual healthcare provider leveraging MediRecords platform for telehealth and virtual care delivery.
- Amazon Web Services (AWS)coreCloud infrastructure provider hosting MediRecords platform with enterprise-grade security, detection, prevention, monitoring, and access controls.
- Qlik CloudcoreBusiness intelligence partnership powering Clarity Dashboards for advanced analytics and organisation-wide reporting.
- StripecorePayment processing integration enabling seamless in-app digital transactions and contactless patient payments.
- Wolters Kluwer (Medispan, UpToDate)coreClinical decision support integration providing drug-allergy, drug-drug, drug-disease interaction checking via Medispan.
- My Health Record (ADHA)coreAustralian Digital Health Agency integration for national eHealth record system connectivity.
- eRx Script ExchangecoreElectronic prescribing integration enabling real-time prescription exchange and monitoring.
- HealthLinkcoreSecure messaging vendor integration for clinical correspondence and results delivery.
- Medical ObjectscoreSecure messaging integration covering pathology and diagnostic result delivery.
- CoviucoreTelehealth video consultation platform integration for virtual care delivery.
- SNOMED InternationalcoreSNOMED CT terminology standards integration via Australian Digital Health Agency OntoServer for clinical data coding.
- Laverty PathologycorePathology integration for test ordering and results management.
- Sonic HealthcarecoreDiagnostic services integration for pathology and radiology request management.
- QML PathologycorePathology integration for Queensland Medical Laboratories test results and requests.
- Dorevitch PathologycorePathology integration for Dorevitch Pathology test ordering and results.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
MediRecords competitors and assessment
Company assessmentBroad incumbents
- Oracle Health (formerly Cerner): Oracle Health is a global EHR incumbent with established hospital deployments in Australia and Asia-Pacific. It competes with MediRecords' Enterprise & Government solutions for tier-1 health service contracts and broader platform deals.
- eClinicalWorks: eClinicalWorks is a US-based ambulatory EHR vendor serving small to mid-sized physician practices. While primarily US-focused, it is comparable to MediRecords as a cloud-delivered ambulatory EHR platform targeting similar customer segments with similar core clinical and practice management functionality.
- MEDITECH: MEDITECH is an established US-based EHR vendor with deployments across hospitals and health systems. It is comparable as a broad incumbent competing in the same EHR category that MediRecords addresses, though it primarily targets larger inpatient deployments.
- Epic Systems: Epic is the largest global enterprise EHR vendor, used by large hospital systems worldwide. While not focused on Australian ambulatory clinics, it represents the upper-end incumbent competing for larger enterprise and government health service contracts that MediRecords also targets.
- athenahealth: athenahealth is a leading US cloud-based EHR and practice management platform. While geographically focused on North America, its cloud-native architecture and subscription model make it a comparable benchmark for MediRecords' business model and competitive positioning in ambulatory care.
Direct peers
- Zedmed: Zedmed is an Australian medical practice management and clinical software vendor serving GPs and specialists. It competes directly with MediRecords' General Practice and Specialists solutions in the same Australian customer segments with similar core functionality.
- Genie Solutions: Genie Solutions is an Australian specialist practice management and electronic medical record vendor. It overlaps MediRecords' Specialists and Admitted Care offerings, particularly around specialist workflows, referrals, and theatre lists.
- MedicalDirector (Telstra Health): MedicalDirector, now part of Telstra Health, is Australia's largest incumbent vendor of GP clinical and practice management software. It is the closest direct competitor to MediRecords, serving the same Australian ambulatory EHR market with overlapping capabilities around prescribing, Medicare claiming, and clinical workflows.
- BP Software (Best Practice): BP Software's Best Practice product is the other dominant incumbent in Australian general practice clinical and practice management software. It competes head-to-head with MediRecords Care for GP clinics, with both products bundling Medicare claiming, e-prescribing, and clinical documentation.
Others
- Healthengine: Healthengine is Australia's largest healthcare marketplace and patient engagement platform. It is comparable as an ecosystem participant in Australian healthcare technology, providing adjacent patient booking and engagement infrastructure that intersects with MediRecords' Engage portal product.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
MediRecords social profiles
Digital presenceMediRecords compliance and trust
Trust signalCompliance6 records
MediRecords financial estimates
Financial estimateRevenue estimate
Valuation estimate
MediRecords leadership team
Management profileNumber of profiles
Profiles2 records
MediRecords funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MediRecords M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MediRecords
What does MediRecords do?
MediRecords is a cloud-based electronic health record (EHR) and practice management SaaS platform built on AWS, serving Australian healthcare providers. Its core product, MediRecords Care, combines clinical workflows, Medicare claiming, e-prescribing, and patient engagement tools, with optional add-on modules including Premium analytics, Evolve AI, Connect FHIR APIs, Engage patient portal, and an Admissions module for admitted care.
Is MediRecords a public or private company?
MediRecords is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MediRecords founded?
MediRecords was founded in 2013. It employs 51 to 100 people.
Where is MediRecords based?
MediRecords is headquartered in Sydney, Australia, in the Oceania region.
How does MediRecords make money?
Four revenue lines are on record. Subscription-based SaaS Licensing is the primary driver. The others are premium Add-on Subscriptions, evolve AI Suite and engage Patient Portal Add-on.
Who are MediRecords's main competitors?
Broad incumbents on record are Oracle Health (formerly Cerner), eClinicalWorks, MEDITECH, Epic Systems and athenahealth. Direct peers are Zedmed, Genie Solutions, MedicalDirector (Telstra Health) and BP Software (Best Practice). Healthengine is listed as an others.
Does MediRecords have an API?
Yes. MediRecords Connect offers REST API and FHIR (Fast Healthcare Interoperability Resources) capability for secure data exchange. APIs include Patient API (securely exchange patient data with 3rd party systems, import patient records/notes, create surveys and web forms, update patient files from remote devices), Scheduling API (medical integration with 3rd party booking systems, sync clinician calendars, reporting software integration), Correspondence API (filter/arrange correspondence, initiate reporting, create actions/follow-ups, webhooks for correspondence triggers), and Configuration API (custom fields in patient records, create/update/delete tags). Supports SNOMED terminology coding. Covers over 95% of secure messaging vendors and labs market. Developer documentation is at api.developer.medirecords.com/docs/api-doc/docs/summary/1.-Overview.md.
What industry is MediRecords in?
MediRecords's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLACAAAB, Ambulatory & Physician Practice EHRs, with a secondary code of HLACAAAL, EHR Implementation, Optimization, Training & Managed Services. Its NAICS code is 5182 and its SIC code is 7372.