Arrivy

Name

Arrivy

Legal name

Arrivy Inc.

Website

https://arrivy.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Service Management (ESM) Platforms (HDAEALAB)

akta.pro secondary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• Field service management
• Operations cloud software
• Dock scheduling platform
• Crew scheduling software
• Last-mile experience platform

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription SaaS: Arrivy operates as a subscription-based SaaS platform providing access to its Operations Cloud suite including Field Service Management, Service Ops Management, Dock Scheduling, and Sales Ops Management. Pricing is based on team size and feature requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Arrivy provides a cloud-based Operations Cloud platform that enables service businesses to plan, schedule, dispatch, route, execute, and track field work and warehouse operations across the full service lifecycle. Its suite includes Field Service Management, Dock Scheduling, Sales Ops Management, and Service Ops Management applications, augmented by the SAL AI assistant that automates crew assignment, photo compliance, form generation, and task summarization. The platform targets service industries such as construction, roofing, moving, solar, HVAC, delivery and logistics, and installation/repair.

Product overview

Arrivy Operations Cloud is a unified platform-plus-modules architecture for connected field operations. The core platform connects sales, service, field, and warehouse execution with four main application suites: Field Service Management for traditional field service operations, Dock Scheduling for warehouse and logistics operations, Sales Ops Management for field sales workflows, and Service Ops Management for complex multi-crew service jobs. The platform integrates AI through SAL AI across scheduling suggestions, team assistance, photo analysis, form generation, and task summarization. Over 50 native integrations connect with CRM systems (HubSpot, Salesforce, Pipedrive, Zoho), accounting platforms (Xero, QuickBooks, Square, Workday), calendar tools (Google Calendar, Calendly), and operational tools (CompanyCam, Intercom, Samsara, Motive, Google Drive, SharePoint). Industry-specific solutions include Roofing Software, Construction Management, and Moving Operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Arrivy Operations Cloud Unified cloud platform that brings sales, service, field, and warehouse execution into one connected cloud with purpose-built applications for service businesses managing field teams, warehouse operations, and complex service workflows.
• Field Service Management Unified platform for modern field service operations that enables planning, scheduling, dispatch, routing, execution, documentation, and tracking of field work from initial booking through job completion for service businesses.
• Dock Scheduling Dock appointment management solution that helps warehouses control inbound and outbound traffic, allowing carriers and shippers to book time slots with automated availability and capacity rules, providing real-time dock visibility.
• Sales Ops Management Field sales operations platform that automatically schedules site visits when leads qualify, equips reps with on-site quoting tools, and syncs every visit outcome back to CRM without manual entry.
• Service Ops Management Application for businesses running multi-step, multi-crew jobs that progress in stages rather than single visits. Coordinates booking, estimates, crews, trucks, resources, paperwork, customer updates, time, and reporting across every stage.
• SAL AI AI-powered operations assistant that optimizes workflows from dispatch to job completion with smart crew assignment, instant team support via knowledge retrieval, photo quality verification, AI form generation, and automated task summarization.
• Roofing Software Field service software for roofing contractors that organizes inspections, job details, and installation tasks. Includes CRM integration for roofing leads, inspection-to-estimate workflows, multi-day project scheduling, and installation coordination.
• Construction Management Software Construction field service management platform that connects field teams, schedules, and job activity with CRM sync, construction scheduling, survey and estimate workflows, dispatch, time tracking, and project reporting.
• Moving Operations Software Moving company operations platform that manages schedules, crews, documents, and customer communications with digital BOLs, GPS tracking, multi-stage workflows, and MoversSuite integration.

Quantifiable outcome

• 30% operations time saved
• +5 more outcomes

Named customers13 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

AI capability10 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core and major.

• HubSpotcoreTechnology or IntegrationCRM integration enabling two-way data flow between HubSpot pipeline and Arrivy scheduling. Automatically converts deals into scheduled field jobs and syncs customer details, property addresses, and job types.
• SalesforcecoreTechnology or IntegrationCRM integration allowing Salesforce opportunities to trigger scheduled field jobs and crew assignments. Maintains data synchronization between sales pipeline and field operations.
• CompanyCamcoreTechnology or IntegrationVisual documentation integration linking photos from CompanyCam to Arrivy tasks. Documents construction progress, roofing inspections, and completed work with visual evidence.
• SamsaracoreTechnology or IntegrationFleet management integration providing live GPS fleet data for route optimization and real-time vehicle tracking within Arrivy dispatch operations.
• QuickBookscoreTechnology or IntegrationAccounting integration syncing job data, time entries, and invoices directly to QuickBooks for accurate billing and payroll-ready financial records.
• XerocoreTechnology or IntegrationAccounting integration connecting Arrivy job and time data with Xero for invoicing, billing, and financial record synchronization.
• MoversSuitecoreTechnology or IntegrationSpecialized integration for moving companies executing MoversSuite orders in the field with crew scheduling, digital BOLs, and real-time move tracking.
• WorkdaymajorTechnology or IntegrationHCM integration pushing approved time entries directly to Workday for payroll processing with sync tracking and compliance oversight.
• PipedrivemajorTechnology or IntegrationCRM integration with Pipedrive for sales pipeline connectivity and automated job scheduling from qualified leads.
• ZohomajorTechnology or IntegrationCRM and business suite integration with Zoho products including Zoho Books for accounting synchronization.
• IntercommajorTechnology or IntegrationCustomer communication integration enabling in-app messaging and customer support within Arrivy's customer experience workflows.
• SquaremajorTechnology or IntegrationPayment processing integration for capturing charges in the field and processing invoices directly through Square.
• Current RMSmajorTechnology or IntegrationRental management system integration for equipment rental companies with job scheduling and resource synchronization.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Workiz: Field service management platform targeting locksmiths, garage door, appliance repair, and HVAC. Overlaps with Arrivy's installation/repair and HVAC verticals with comparable scheduling and dispatch tooling.
• Housecall Pro: SaaS platform for home service businesses offering scheduling, dispatch, invoicing, and customer management. Directly comparable to Arrivy's SMB and mid-market FSM positioning in home services verticals.
• Jobber: Field service software for small service businesses (landscaping, HVAC, plumbing, cleaning). Competes with Arrivy's scheduling, dispatch, and customer communication modules for the same SMB base.
• ServiceTitan: Leading FSM platform for residential and commercial service contractors (HVAC, plumbing, roofing, electrical). Direct competitor to Arrivy's field service and roofing/construction offerings, with similar target customers and scheduling/dispatch functionality.
• Service Fusion: Field service management software for small to mid-size service companies. Competes directly with Arrivy's FSM suite across scheduling, dispatch, invoicing, and customer communication.
• FieldEdge: FSM software for HVAC, plumbing, electrical, and other mechanical service contractors. Comparable to Arrivy's FSM offering with similar scheduling, dispatch, and customer experience functionality.

Emerging players

• JobNimbus: CRM and field service software built for roofing and construction contractors. Direct overlap with Arrivy's roofing and construction verticals and named as one of Arrivy's integration partners, indicating direct competitive overlap in those segments.

Broad incumbents

• Microsoft Dynamics 365 Field Service: Enterprise FSM module within the Microsoft Dynamics 365 suite. Competes with Arrivy's enterprise field service positioning; Arrivy integrates with Dynamics 365, indicating both ecosystem participation and competitive threat at the high end.
• ServiceMax: Enterprise FSM platform (part of GE Digital / PTC) for asset-intensive and complex service operations. Overlaps with Arrivy's Service Ops Management for multi-crew, multi-stage service work, but targets larger enterprises.
• Salesforce Field Service: Field service offering bundled into Salesforce's CRM platform. Competes with Arrivy at the enterprise end, especially for customers already on Salesforce — Arrivy lists Salesforce as a core integration partner, highlighting both the partnership and competitive overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arrivy_platform
• YouTubeyoutube.com/@arrivy-ops-cloud/videos
• Facebookfacebook.com/arrivy
• LinkedInlinkedin.com/company/arrivy
• Instagraminstagram.com/arrivyopscloud

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrivy